Sean Cox, President of First Consulting is joined by Chris Anderson, Compliance Manager at Independence Pet Holdings to explore how insurance companies can creatively market their products while staying within regulatory bounds. From navigating updates to model laws and implementing compliant processes, to managing social media influencers, sweepstakes, and promotional offers — this episode offers practical insights for balancing marketing innovation with compliance discipline.
Unpacking the evolving DEI landscape in insurance and what it really means for team members' sense of belonging and engagement. Join the discussion with Nicole Calhoun, Research and Development at ProAssurance Group; Corrine House, DE&I Program Manager at ProAssurance; and Andrew Deutsch, Sr. Product & Strategy Director at Intact Insurance.
In this episode, we sit down with the President of the AICP to explore the many benefits of attending the AICP Annual Conference. From valuable networking opportunities to educational sessions tailored for compliance professionals, we cover it all—plus practical tips to help first-time and returning attendees get the most out of their conference experience.
In this episode, Sean Cox sits down with Dean Lambert, the Director of the Life Insurers Council to explore the unique challenges faced by small to mid-size life insurance companies and discuss practical strategies for doing more with less—through innovation, collaboration, and resourceful leadership.
Mattia Scharfstein, VP of Product Development, P&C at Sompo International, joins hosts Sean Cox, president at First Consulting, and Bri Dahl, a public policy analyst at NAMIC, to dive into the essentials of Market Conduct in the insurance industry, focusing on how carriers can take a proactive stance. Learn how to prepare effectively for a Market Conduct exam before it happens, develop a strong and compliant Market Conduct program, and tips for working with state regulators regarding Market Conduct findings. Whether you’re compliance staff, legal, or leadership, this discussion offers practical insights and real-world strategies to help your organization stay ready.
Join Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies, as he sits down with Lou Penn to discuss the Affordable Care Act and how it can provide health insurance to those who don’t otherwise have access to a health plan. This podcast explores the purpose of the ACA, the various levels of plans that are offered as well as other key features.
Featuring: Lou Penn
Hosted by: Sam Garro, Senior Vice President of the Compliance Department, Philadelphia Insurance Companies
When catastrophes happen, insurance companies are expected to respond quickly to assist insureds who have suffered a loss as a result of the catastrophe. Many states require that these companies have plans in place prior to the event and that these plans are filed with the state, including contact information. Join Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies, as he sits down with James Bryant, Sr. Manager of Business Continuity Management for Tokio Marine North America Services, to discuss those requirements and how insurance companies get ready for the next catastrophe whether it is a hurricane, earthquake, flood, or any other catastrophic event.
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Join Will Biernat, a recent Insurance and Risk Management graduate from the University of Central Arkansas, and AICP student engagement committee member, as he sits down with Cynthia Burleson and Sean Cox to discuss the completely different paths they took into the broad field of Insurance Compliance, while utilizing many of the same strategies to help them advance their careers. Cynthia now serves as the Audit and Compliance Manager with K2 Insurance Services, LLC, while Sean serves as President at First Consulting.
Featuring: Cynthia Burleson, K2 Insurance Services, LLC
Sean Cox, First Consulting
Hosted by: Will Biernat, AICP Student Engagement Committee
Join Wendy Hicks, Senior Contract and Compliance Consultant at Coulter and Associates, Inc., as she sits down with HGI Global Chairman, Larry Oney, to discuss how his journey, with all of the challenges he faced and successes he experienced, helped to shape the DE&I program at HGI Global.
Featuring: Larry Oney, Chairman, HGI Global
Hosted by: Wendy Hicks, Coulter and Associates, Inc.
A pronoun is a term used to substitute a person’s name when referred to in the third person. In recent years, many of us find ourselves being invited to “offer our pronouns” in meetings or in writing, in both social and professional situations. Here are a few examples of pronouns people may offer:
What does all of this mean? Why are people invited to offer their pronouns? Why can “they/them/their” be used to refer to a single individual? How can I ensure I’m using pronouns correctly and appropriately?
Join Joni Watke of Academy LGBTQ and Thomas Houck of Thomson Reuters as they answer these and other questions related to the use of personal pronouns.
Hosted by: Thomas Houck, Thomson Reuters
Featuring: Joni Watke, Academy LGBTQ
What happens to those insurance customers who have difficulty getting insurance because of their size or the nature of their business, such as a company that manufactures explosives? They may be able to find coverage in the surplus lines market. Join Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies, as he sits down with Andrew Adams, President at River Valley Underwriters, Inc., and Nicole Zayac, counsel in Willkie Farr and Gallagher, LLP’s Corporate & Financial Services Department and a member of the Insurance Transactional and Regulatory Group, to discuss thismarket, how it operates, why it differs from standard insurance and describe the unique way in which it is regulated. Surplus lines is a multi-billion dollar business. Find out what it’s all about in this exciting podcast.
Featuring: Andrew Adams, President, River Valley Underwriters, Inc.
Nicole Zayac, Counsel in Willkie Farr & Gallagher, LLP's Corporate & Financial Services Department
Hosted by: Sam Garro, Senior Vice President, Compliance Department, Philadelphia Insurance Companies
Alicia Crenshaw, Sr. Director of Compliance at Acceptance Insurance sits down with Acceptance’s Sr. Director of Culture and Engagement, Pam Magee, who previously served as the Director of Diversity and Development at Broadcast Music, Inc., to discuss the evolution of DE&I at Acceptance, why allyship is important, and what DE&I might look like for the next generation of young professionals.
Featuring: Pam Magee, Sr. Director of Culture and Engagement, Acceptance Insurance
Hosted by: Alicia Crenshaw, Sr. Director of Compliance, Acceptance Insurance
Susan Johnson is the Chief Diversity, Equity, and Inclusion Officer at The Hartford, responsible for leading enterprise-wide DEI initiatives and aligning them with business, sustainability and talent strategies. She partners with leaders across the organization to create inclusive and equitable work environments and realize a culture that enables all employees to be and do their best. Susan worked alongside a group of racially diverse insurance industry leaders gathered to address the challenge of increasing the representation of people of color within the insurance industry, which led to the creation of the Black Insurance Industry Collective (BIIC) whose goals are to accelerate the advancement of Black professionals in the insurance industry and increase the representation of Black leaders at the executive level. Susan will discuss the mission of the BIIC, the important work it as well as the Hartford are doing in the DE&I space, and the subsequent industry influence.
About The Hartford
The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at https://www.thehartford.com.
The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Conn. For additional details, please read The Hartford’s legal notice.
Featuring: Susan Johnson, Chief Diversity, Equity, and Inclusion Officer, The Hartford
Hosted by: Ilana Kauffman, Director of Compliance, Wysh Life and Health Insurance Company
In keeping with AICP’s initiative of promoting Diversity, Equity, and Inclusion awareness and implementation solutions in the workplace, we are pleased to feature yet another industry leader. AXIS, a specialty insurer and reinsurer headquartered in Bermuda, is generating fresh insights as the company has successfully invested in intentional DEI practices. Join Constance Jackson, Senior Regulatory Compliance Analyst in the Legal and Compliance Division at Allianz Global Corporate and Specialty NA, and co-chair of AICP’s DEI committee, as she sits down with Gail Wien, Head of People Engagement for AXIS, to discuss what AXIS’ experiences and successes have been in advocating for a more diverse work environment.
Featuring: Gail Wien, Head of People Engagement, AXIS
Hosted by: Constance Jackson, Senior Regulatory Compliance Analyst, Legal and Compliance Division, Allianz Global Corporate and Specialty NA
Join our host, Katie Gurnett, as she sis down with Paul Huang, the Acting Associate Administrator for the Federal Insurance and Mitigation Administration (FIMA), and Brock Long, the former Administrator of the Federal Emergency Management Agency (FEMA) and Hagerty Consulting's Executive Chairman, to discuss the role of NFIP and FEMA in flood insurance, mitigation, and financial resiliency. What is the NFIP and FEMA doing to help people when that "100 year flood" strikes? What does the future hold for the program, the agency, and for each of you?
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Most of us have either planned or attended a special event such as a wedding, baby shower, concert, conference, fair, etc. But did you know there is special insurance coverage for these events? Because these events are limited in time, scope and variety, there is special insurance coverage available to insure them. Join your host Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies as he sits down with Dan Cotter, Attorney and Counselor at Howard & Howard Attorneys PLLC, who also currently serves as the AICP’s General Counsel, to discuss this type of insurance, how it is underwritten, how it has changed over the years and why it may be needed to cover these events.
Featuring: Dan Cotter, Attorney and Counselor, Howard & Howard Attorneys PLLC
Hosted by: Sam Garro, Senior Vice President of the Compliance Department, Philadelphia Insurance Companies
This presentation is only intended to provide a general educational overview.
The statements contained herein are not intended - nor should they be construed - to provide specific legal or regulatory guidance. The content of this presentation and any related discussion represent the views and perspectives of the speakers and do not in any way constitute official interpretations or opinions of their respective employers.
Legal or regulatory counsel should always be consulted to review specific questions or issues of regulatory compliance.
Workers’ Compensation is an interesting niche of insurance related to on-the-job accidental injuries and occupational diseases for covered employees. Join host Rona Finkelstein, Senior Vice President/Chief Compliance Officer at Chesapeake Employers’ Insurance Company as she sits down with Peter Strauss, Executive Director at Montana Self Insurers Association, and Lyndsey Meninger, Esq., Director of Legal Services at Chesapeake Employers’ Insurance Company, to discuss the creation of workers’ compensation, the workers’ compensation policy, employee related benefits, as well as interesting defenses to claims and the many careers within workers’ compensation insurance.
Featuring: Peter Strauss, Executive Director, Montana Self Insurers Association
Lyndsey Beidle Meninger, Esq., Director of Legal Services, Chesapeake Employers’ Insurance Company
Hosted by: Rona Finkelstein, Senior Vice President/Chief Compliance Officer, Chesapeake Employers’ Insurance Company
Join Trevor Gandy, Managing Director, Talent, Diversity and Inclusion at Markel Corporation as he joins Jennifer Montoro of Everest Insurance to discuss the shift in the workplace and the impact of contemporary events within the political climate. They’ll also discuss measuring inclusivity and diversity within the workplace. Lastly, Trevor will talk about ongoing DE&I initiatives within Markel.
Featuring: Trevor Gandy, Managing Director, Talent, Diversity and Inclusion, Markel Corporation
Hosted by: Jenn Montoro, Operations Process Specialist, Everest Insurance
The entertainment industry has coverage needs that are very different than other industries. Movie sets, concerts, off-site filming locations, and entertainers all need special coverages. What are these special coverages and how do they differ from traditional insurance for homeowners and offices? Join your host Sam Garro, Senior Vice President of the Compliance Department at Philadelphia Insurance Companies as he sits down with Adam MacLeod-Roth, Senior Product Counsel at Intact Insurance Specialty Solutions, to discuss this special area of insurance and explain why the entertainment industry needs unique coverages. So, get out the popcorn and enjoy this podcast!
This presentation is only intended to provide a general educational overview.
The statements contained herein are not intended - nor should they be construed - to provide specific legal or regulatory guidance. The content of this presentation and any related
discussion represent the views and perspectives of the speakers and do not in any way constitute official interpretations or opinions of their respective employers.
Legal or regulatory counsel should always be consulted to review specific questions or issues of regulatory compliance.
Featuring: Adam MacLeod-Roth, Senior Product Counsel, Intact Insurance Specialty Solutions
Hosted by: Sam Garro, Senior Vice President of the Compliance Department, Philadelphia Insurance Companies
Join Ivy Kusinga, Chief Culture and Talent Officer for Chubb Insurance as she joins Jennifer Montoro of Everest Insurance and shares with us her story of overcoming adversity and triumph and what it means to be the Chief Culture and Talent Officer of one of the largest P&C Insurers. Ivy and Jenn will have a frank and open conversation about racial and gender dynamics, rejecting falsehoods and the importance DEI has within an organization’s overall culture.
Featuring: Ivy Kusinga, Chief Culture and Talent Officer, Chubb
Hosted by: Jenn Montoro, Operations Process Specialist, Everest Insurance