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Article Audio: Your Reading List, Delivered
Jonathan H. Westover
480 episodes
1 day ago
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Management
Business,
Non-Profit
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Want to listen to your favorite articles on the go?! We’ve got you covered! Catch all of your favorites right here in your podcast feed!
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Management
Business,
Non-Profit
Episodes (20/480)
Article Audio: Your Reading List, Delivered
The GDPval Revolution: What AI Task Performance Means for Organizational Work Redesign, by Jonathan H. Westover PhD
Abstract: The recent introduction of GDPval—a benchmark evaluating AI model performance on economically valuable real-world tasks—signals a fundamental shift in how organizations must approach work design, workforce planning, and operational strategy. This research examines the organizational implications of frontier AI models approaching human expert-level performance across 44 knowledge-work occupations spanning nine major economic sectors. Analysis reveals that AI capabilities are advancing linearly, with leading models now matching or exceeding human deliverables in approximately half of evaluated tasks while offering potential time and cost advantages when paired with human oversight. For organizations, these findings suggest an urgent need to move beyond conceptual AI strategies toward systematic work redesign, requiring recalibration of role definitions, capability development frameworks, quality assurance processes, and governance structures. This paper synthesizes evidence from GDPval findings with broader organizational research to provide practitioners with evidence-based approaches for redesigning work in an era where AI can competently perform complex, multi-hour knowledge tasks across professional domains. The analysis demonstrates that competitive advantage will increasingly depend not on whether organizations adopt AI, but on how effectively they reconfigure human-AI collaboration, redistribute cognitive labor, and build adaptive capabilities for continuous work evolution. Learn more about your ad choices. Visit megaphone.fm/adchoices
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3 hours ago
54 minutes

Article Audio: Your Reading List, Delivered
The Economics of AI-Generated Applications: Signal Degradation and Market Consequences, by Jonathan H. Westover PhD
Abstract: Large language models have fundamentally altered the economics of written job applications by reducing production costs to near-zero. This article examines the market-level consequences through evidence from Freelancer.com, a major digital labor platform. Analysis reveals how AI-generated applications degraded a critical quality signal that previously enabled efficient worker-employer matching. Pre-LLM, employers valued customized applications equivalent to a $26 bid reduction; this premium fell 64% post-LLM as customization lost predictive power for worker ability. Structural estimates reveal the equilibrium impact: eliminating credible written signals caused high-ability workers (top quintile) to experience 19% lower hiring rates while low-ability workers (bottom quintile) saw 14% higher rates. Total market surplus declined 1% while worker surplus fell 4%, with efficiency losses concentrated among high-ability workers unable to credibly differentiate themselves. These findings illuminate economic risks facing organizations that rely on written applications for screening and suggest strategic responses centered on performance-based evaluation, verifiable credentials, and contract design. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 day ago
17 minutes

Article Audio: Your Reading List, Delivered
Navigating Organizational Change: Evidence-Based Strategies for Managing Uncertainty and Building Capability, by Jonathan H. Westover PhD
Abstract: Organizational change initiatives fail at alarming rates, often due to inadequate attention to human and capability dimensions. This article synthesizes evidence from 32 empirical studies examining employee experiences during organizational transitions. Change creates significant uncertainty that affects both organizational performance and individual wellbeing. However, organizations can mitigate negative effects through transparent communication, procedural justice, employee participation, capability development, and supportive leadership. The article presents evidence-based interventions demonstrated across healthcare, manufacturing, technology, and public sectors. Long-term success requires recalibrating psychological contracts, building adaptive capacity, and embedding continuous learning systems. By addressing both immediate transition challenges and foundational organizational capabilities, leaders can transform change from a source of disruption into a mechanism for sustainable competitive advantage. Learn more about your ad choices. Visit megaphone.fm/adchoices
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2 days ago
26 minutes

Article Audio: Your Reading List, Delivered
The Distributed AI Enterprise: Coordinating Multiple AI Systems Across Business Units, by Jonathan H. Westover PhD
Abstract: Organizations increasingly deploy artificial intelligence as distributed solutions across business units, functions, and geographies rather than centralized systems. This distributed approach promises localized responsiveness and innovation velocity but introduces coordination challenges including technical fragmentation, governance inconsistencies, duplicated efforts, and amplified enterprise risk. Drawing on organizational design theory and technology governance frameworks, this article examines the landscape of distributed AI deployment, analyzes its organizational consequences, and synthesizes coordination strategies grounded in established management principles. Key interventions include federated governance models, shared infrastructure platforms, cross-functional coordination mechanisms, and standardized risk frameworks. Organizations that successfully balance autonomy with coordination appear better positioned to realize AI value while managing enterprise risk. Learn more about your ad choices. Visit megaphone.fm/adchoices
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3 days ago
21 minutes

Article Audio: Your Reading List, Delivered
Friendship in Team Dynamics: Translating Research Into Organizational Practice, by Jonathan H. Westover PhD
Abstract: Workplace friendships represent a critical yet underexplored dimension of team effectiveness and organizational performance. Drawing from human resource development scholarship, this article examines how interpersonal bonds among colleagues influence both organizational outcomes and individual wellbeing. Research demonstrates that workplace friendships significantly impact employee engagement, knowledge sharing, team cohesion, and retention, while also presenting challenges related to favoritism, conflict spillover, and boundary management. Organizations that strategically cultivate friendship-supportive environments—through intentional socialization practices, participative leadership, and psychologically safe climates—experience measurable gains in performance and employee satisfaction. However, these benefits require careful stewardship to mitigate potential downsides. This article distills key research findings into actionable guidance for practitioners, emphasizing the importance of designing work structures that facilitate authentic connection while maintaining professional boundaries. By recognizing friendship as an organizational asset rather than a peripheral social phenomenon, leaders can build more resilient, collaborative, and high-performing teams equipped for contemporary workplace demands. Learn more about your ad choices. Visit megaphone.fm/adchoices
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4 days ago
42 minutes

Article Audio: Your Reading List, Delivered
Designing Distributed Work for Performance and Development: An Evidence-Based Framework for HR Professionals, by Jonathan H. Westover PhD
Abstract: Distributed work arrangements have evolved from niche practices into mainstream organizational imperatives, accelerated by technological advancement and global disruptions. This article synthesizes research at the intersection of distributed work and work design to offer human resource development (HRD) professionals and managers an integrative framework for designing non-traditional work arrangements that sustain productivity while fostering employee growth. Drawing on job demands–resources theory, virtuality frameworks, and empirical evidence spanning multiple industries, we examine the organizational and individual consequences of distributed work and present evidence-based interventions across five domains: work design optimization, technology infrastructure and digital literacy, boundary management support, leadership and feedback systems, and psychological contract recalibration. The framework unifies conceptual models to improve understanding of the current landscape and identifies actionable strategies for aligning distributed work with corporate goals, HR policies, and employee development priorities. Organizations that proactively design distributed work systems—rather than reactively accommodate remote arrangements—position themselves to capture productivity gains, enhance employee wellbeing, and build sustainable competitive advantage in an increasingly virtual economy. Learn more about your ad choices. Visit megaphone.fm/adchoices
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4 days ago
52 minutes

Article Audio: Your Reading List, Delivered
The Two AIs: Why Conflating Predictive and Generative Systems Undermines Strategy, Policy, and Practice, by Jonathan H. Westover PhD
Abstract: Organizations, policymakers, and practitioners routinely discuss "AI" as a monolithic technology, collapsing fundamentally distinct paradigms—predictive AI and generative AI—into a single category. This conflation obscures critical differences in how these systems operate, the risks they pose, the governance they require, and the capabilities they demand. Predictive models excel at pattern recognition within structured domains, while generative systems produce novel content across modalities. Even seemingly shared concerns, such as bias, manifest differently: predictive bias typically reflects historical data inequities affecting consequential decisions, whereas generative bias involves problematic content creation and epistemic harms. This article clarifies the technical, organizational, and policy distinctions between these paradigms, examines the consequences of their conflation, and offers evidence-based frameworks for differentiated governance, talent strategy, and risk management. Effective AI strategy requires treating these technologies as distinct operational and ethical challenges. Learn more about your ad choices. Visit megaphone.fm/adchoices
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5 days ago
22 minutes

Article Audio: Your Reading List, Delivered
The Neuroscience of Effort-Driven Motivation: How Action Precedes Drive in Organizational Performance, by Jonathan H. Westover PhD
Abstract: Traditional motivation theories position desire as the precursor to action, but contemporary neuroscience reveals a more nuanced mechanism: effort itself generates the neurochemical signals that sustain motivated behavior. Dopaminergic pathways respond not primarily to reward consumption but to goal pursuit, effort expenditure, and progress detection. This reversal has profound implications for how organizations design work systems, structure goals, and support sustained performance. Rather than waiting for intrinsic motivation to emerge, evidence suggests that behavioral activation—initiating effort even in low-motivation states—triggers dopamine release that reinforces continued action. This article synthesizes research from neuroscience, organizational psychology, and behavioral economics to examine how effort-motivation loops function, their impact on individual and organizational outcomes, and evidence-based interventions that leverage these mechanisms. Organizations that structure work to emphasize visible progress, effort recognition, and iterative achievement create neurobiological conditions for self-sustaining motivation, reducing dependence on external incentives while improving wellbeing and performance outcomes. Learn more about your ad choices. Visit megaphone.fm/adchoices
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6 days ago
33 minutes

Article Audio: Your Reading List, Delivered
The New Employment Contract: Redefining Job Security in Automated Environments, by Jonathan H. Westover PhD
Abstract: The proliferation of automation technologies—including artificial intelligence, robotics, and algorithmic management systems—has fundamentally altered the psychological and structural foundations of employment relationships. This article examines how automation reshapes traditional notions of job security and explores evidence-based organizational responses that balance technological adoption with workforce stability. Drawing on empirical research and practitioner cases across manufacturing, healthcare, and financial services, the analysis identifies key interventions: transparent transition planning, skills-based redeployment frameworks, participatory automation design, and hybrid work models that emphasize human-machine complementarity. The article argues that sustainable automation strategies require moving beyond zero-sum displacement narratives toward mutual investment frameworks where technological capability building becomes a shared responsibility. Organizations that proactively recalibrate their employment value propositions demonstrate superior retention, innovation outcomes, and stakeholder trust in technology-intensive environments. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
15 minutes

Article Audio: Your Reading List, Delivered
Leading Through the AI Integration Gap: Why Organizational Change Now Defines Competitive Advantage, by Jonathan H. Westover PhD
Abstract: Organizations have moved beyond questioning whether artificial intelligence delivers value. The critical challenge has shifted to organizational integration: restructuring work, redefining roles, and redesigning processes to capture demonstrated AI value while managing risks inherent in sociotechnical transformation. This article examines the AI integration gap—the distance between technical capability and organizational value realization—and synthesizes evidence on effective change leadership practices. Drawing on organizational change theory, technology adoption research, and emerging practitioner accounts, it identifies patterns in how leading organizations navigate structural ambiguity when established implementation models do not exist. The analysis reveals that successful AI integration requires simultaneous attention to work redesign, capability development, governance frameworks, and psychological contracts, with experimentation emerging as the dominant change methodology in the absence of proven blueprints. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
41 minutes

Article Audio: Your Reading List, Delivered
The MOST Assessment: How Empirical Validation Is Reshaping Organization Development Practice and Professionalization, by Jonathan H. Westover PhD
Abstract: Organization Development has long struggled with establishing empirically validated competency frameworks that balance theoretical rigor with practical application. The recent publication of the MOST (Mastering Organizational & Societal Transformation) competency model represents a significant step toward professionalizing OD practice. Grounded in socio-technical systems theory and validated through psychometric testing with over 1,100 participants, the MOST Assessment provides a research-based framework for defining and developing OD capabilities. This article examines the professional landscape that necessitated such validation, analyzes consequences of competency ambiguity in OD, and presents evidence-based strategies for leveraging validated competency models to enhance professional credibility, inform workforce planning, and support the field's evolution toward mainstream recognition. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
24 minutes

Article Audio: Your Reading List, Delivered
Solving HR's Last-Mile Problem: Getting People Data into Frontline Managers' Hands, by Jonathan H. Westover PhD
Abstract: Organizations invest heavily in people analytics infrastructure yet fail to translate insights into frontline management action. This article examines the persistent "last-mile problem" in human resources: the gap between centralized people data and the managers who need it for daily performance decisions. Despite unprecedented volumes of workforce analytics, structural barriers—data silos, governance hesitancy, and poor contextualization—prevent frontline leaders from accessing actionable intelligence. Research demonstrates that manager effectiveness drives 70% of variance in employee engagement, yet fewer than 30% of managers report having adequate people data to make informed decisions. This article synthesizes evidence on organizational and individual consequences of this gap, examines proven interventions including AI-enabled self-service analytics, contextual delivery systems, and capability-building frameworks, and proposes long-term strategies for democratizing people intelligence. Drawing on cases across technology, healthcare, retail, and financial services sectors, the analysis provides practitioner-oriented guidance for closing the last mile between HR insight and managerial impact. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
12 minutes

Article Audio: Your Reading List, Delivered
When Metrics Become the Mission: Understanding and Managing Measurement Distortion in Organizations
Abstract: Organizations increasingly rely on quantitative metrics to guide decision-making, resource allocation, and performance evaluation. While measurement provides valuable insights, it simultaneously creates powerful behavioral incentives that can systematically undermine organizational effectiveness. This article examines the phenomenon of measurement distortion—the process by which metrics shift organizational attention, resources, and values away from unmeasured but critical activities. Drawing on research from organizational behavior, public administration, healthcare management, and educational policy, we explore how measurement systems create unintended consequences across industries. We analyze the mechanisms through which metrics reshape organizational culture and present evidence-based strategies for designing measurement systems that illuminate rather than distort. The article provides practitioners with frameworks for balancing quantitative accountability with the protection of unmeasured value, ultimately arguing that measurement mastery requires equal attention to what organizations choose not to measure. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
10 minutes

Article Audio: Your Reading List, Delivered
Microshifting: The Next Evolution in Work Design Beyond Remote and Hybrid Models, by Jonathan H. Westover PhD
Abstract: The traditional 9-to-5 workday is experiencing fundamental disruption as workers adopt microshifting—the practice of fragmenting work into flexible, non-contiguous blocks aligned with peak productivity, caregiving demands, and personal wellbeing. Recent data reveal that 65% of office workers seek greater schedule flexibility, while employees demonstrate willingness to sacrifice up to 9% of annual compensation for temporal autonomy (Owl Labs, 2025). This article examines the organizational and individual consequences of microshifting adoption, analyzing drivers including caregiving responsibilities (affecting 62% of employees), poly-employment trends (20% of workers), and productivity-trust dynamics. Evidence-based organizational responses are explored across communication architecture, equity frameworks, outcome-based performance systems, and enabling technologies. The analysis concludes with strategic imperatives for building sustainable flexibility ecosystems that preserve collaboration effectiveness while honoring temporal sovereignty. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
16 minutes

Article Audio: Your Reading List, Delivered
From Search to Match: How AI Agents Are Reshaping Platform Economics and Organizational Strategy, by Jonathan H. Westover PhD
Abstract: Artificial intelligence agents are fundamentally transforming how platforms operate, shifting economic dynamics from search-based to matching-based systems. This transition introduces new forms of market congestion where AI agents acting on behalf of users create coordination challenges that differ markedly from traditional search costs. Drawing on recent empirical evidence and matching theory, this article examines how AI-powered agents concentrate demand, reshape competitive dynamics, and create novel organizational challenges. Organizations face pressure from algorithm-driven selection processes that prioritize top-ranked options while filtering out alternatives users might have previously discovered through search. The article presents evidence-based organizational responses across multiple industries, from e-commerce to employment platforms, and outlines strategic frameworks for building long-term capability in AI-mediated markets. By understanding these dynamics, organizational leaders can position their enterprises to thrive rather than merely survive in increasingly algorithm-dependent marketplaces. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
16 minutes

Article Audio: Your Reading List, Delivered
AI-Driven Role Conflict: Navigating Capability Expansion and Territorial Tensions in the Generative AI Era, by Jonathan H. Westover PhD
Abstract: The rapid diffusion of generative artificial intelligence tools is fundamentally reshaping professional boundaries within organizations. As accessible AI systems enable individuals to perform tasks previously requiring specialized training—coding, design, content creation, data analysis—organizations face a novel form of role conflict driven not by resource scarcity but by capability abundance. This article examines AI-driven role conflict as an emergent organizational phenomenon characterized by tension between traditional role boundaries and AI-enabled capability expansion. Drawing on research from organizational behavior, human-computer interaction, and change management, we analyze how this capability democratization creates both acceleration opportunities and defensive retrenchment. Evidence from multiple industries reveals that organizations respond along a spectrum from territorial protection to deliberate role fluidity experimentation. We propose evidence-based interventions including transparent reskilling pathways, contribution-based evaluation frameworks, and collaborative workflow redesign. Long-term organizational resilience requires psychological contract recalibration, distributed expertise models, and continuous learning systems that acknowledge AI as a capability amplifier rather than role replacement. Organizations that proactively address these tensions can harness cross-functional acceleration while preserving specialized expertise depth. Learn more about your ad choices. Visit megaphone.fm/adchoices
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1 week ago
10 minutes

Article Audio: Your Reading List, Delivered
Unlocking Human Potential: Motivation Theory in Organizational Settings, by Jonathan H. Westover PhD
Abstract: Motivation remains one of the most critical yet complex drivers of organizational performance and individual wellbeing. This article synthesizes contemporary motivation theory—including self-determination theory, social cognitive theory, goal-orientation frameworks, and attribution theory—to provide evidence-based guidance for practitioners navigating workforce engagement challenges. Drawing on recent empirical research and organizational case examples across healthcare, technology, and manufacturing sectors, we demonstrate how understanding the interplay between intrinsic drivers (autonomy, competence, relatedness) and extrinsic factors (incentives, recognition, structure) enables leaders to design interventions that sustain performance while fostering psychological wellbeing. The analysis reveals that organizations achieving superior outcomes integrate multiple motivational levers simultaneously, adapting approaches to individual differences and contextual demands. We propose a three-pillar framework for building long-term motivational capability: psychological contract evolution, distributed motivational leadership, and continuous learning systems. Learn more about your ad choices. Visit megaphone.fm/adchoices
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2 weeks ago
15 minutes

Article Audio: Your Reading List, Delivered
Theory-Driven Innovation in Organizations: From Combinatorial Possibilities to Practical Breakthroughs, by Jonathan H. Westover PhD
Abstract: Organizations face astronomical numbers of potential innovation pathways, yet most successfully navigate toward useful combinations of ideas, technologies, and processes. This article examines how theory-driven experimentation generates combinatorial salience within organizational contexts, enabling practitioners to identify promising innovations among indefinite possibilities. Drawing on recent advances in combinatorial innovation theory and cognitive science, we argue that organizational innovation depends on the capacity of organizational actors to theorize, reason causally, and experiment systematically. Through examination of contemporary organizational cases spanning healthcare, manufacturing, and technology sectors, we identify evidence-based interventions for building theory-driven innovation capacity. The article contributes to practice by offering actionable strategies for cultivating organizational environments where theory-laden experimentation accelerates learning cycles and enables discovery of novel yet feasible innovations. Learn more about your ad choices. Visit megaphone.fm/adchoices
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2 weeks ago
11 minutes

Article Audio: Your Reading List, Delivered
AI-Augmented Decision Rights: Redesigning Authority in Human-Machine Organizations, by Jonathan H. Westover PhD
Abstract: Organizations increasingly deploy artificial intelligence systems as active participants in decision-making processes, fundamentally altering traditional authority structures and accountability frameworks. This transformation requires systematic redesign of decision rights—the formal and informal protocols governing who decides what, when, and with what level of AI involvement. Drawing on organizational design theory and human-computer interaction research, this article examines how organizations are reconfiguring decision authority in human-machine systems. Evidence suggests that effective AI augmentation depends less on technical sophistication than on clarity of decision rights allocation, transparency mechanisms, and structured human-AI collaboration protocols. The analysis presents evidence-based interventions spanning governance architecture, capability development, and sociotechnical system design, offering practitioners actionable frameworks for navigating this transition while preserving human agency and organizational accountability. Learn more about your ad choices. Visit megaphone.fm/adchoices
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2 weeks ago
10 minutes

Article Audio: Your Reading List, Delivered
Algorithmic Management: Leadership in Organizations Where AI Supervises Humans, by Jonathan H. Westover PhD
Abstract: Algorithmic management—the use of automated systems to direct, evaluate, and discipline workers—has expanded from platform-based gig work to traditional employment across multiple sectors. This shift fundamentally alters workplace relationships, introducing automated decision-making processes that can affect trust, autonomy, and wellbeing while offering potential gains in efficiency and consistency. Evidence suggests that algorithmic supervision correlates with complex outcomes including both performance improvements and worker resistance. When implemented with consideration for transparency, fairness, and meaningful human oversight, algorithmic tools may augment rather than replace human judgment. This article examines the organizational leadership challenge of governing workplaces where AI supervises humans, synthesizing verified research on prevalence and consequences, then outlining practical approaches including explainability frameworks, participatory design, human-in-the-loop architectures, and procedural justice mechanisms. Leaders navigating this transition must deliberately design sociotechnical systems that balance operational objectives with worker dignity and voice. Learn more about your ad choices. Visit megaphone.fm/adchoices
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2 weeks ago
13 minutes

Article Audio: Your Reading List, Delivered
Want to listen to your favorite articles on the go?! We’ve got you covered! Catch all of your favorites right here in your podcast feed!