Jennifer Kolstad on Creating a Cohesive Customer Experience Through Design

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Amplify - A retail automotive podcast by Reuters Events and ASOTU

ASOTU

22 episodes

6 days ago

The emergence of electrification and new technology has consumers leaning into the car business with a level of curiosity and enthusiasm we haven’t seen in decades.

That’s why it is essential that top automotive executives, dealers, and industry partners collaborate like never before.

It’s time to make the most innovative voices in retail automotive, louder.

Business

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All content for Amplify - A retail automotive podcast by Reuters Events and ASOTU is the property of ASOTU and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

The emergence of electrification and new technology has consumers leaning into the car business with a level of curiosity and enthusiasm we haven’t seen in decades.

That’s why it is essential that top automotive executives, dealers, and industry partners collaborate like never before.

It’s time to make the most innovative voices in retail automotive, louder.

Business

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Jennifer Kolstad on Creating a Cohesive Customer Experience Through Design

Amplify - A retail automotive podcast by Reuters Events and ASOTU

13 minutes 3 seconds

2 years ago

Jennifer Kolstad on Creating a Cohesive Customer Experience Through Design

Send us a Text Message.Jennifer Kolstad is the Global Design and Brand Director for Ford.Key Takeaways:Jennifer Kolstad is responsible for managing the aspects of Ford's brand that are outside of vehicle design.Her role involves overseeing the physical spaces, experiences, and ensuring a seamless and consistent customer experience.Ford's brand includes buildings, dealerships, food and beverage, hotels, and more.She works on projects that focus on the future of retail and aims to reimagine the...