Dr. Jessi Gold, inaugural Chief Wellness Officer for the University of Tennessee (UT) System, associate professor of psychiatry at the University of Tennessee Health Science Center (UTHSC), practicing outpatient psychiatrist, and author of the book, How Do You Feel?: One Doctor's Search for Humanity in Medicine, discusses her experience with burnout and strategies for health care professionals to manage it. She also addresses the stigma surrounding mental health in health care and ways to reduce it at an organizational level. Explore Dr. Jessi Gold’s memoir: https://drjessigold.com/how-do-you-feel-book-by-jessi-gold-md/ Explore the Wellness-Centered Leadership Playbook: https://bit.ly/4cRjJM2

Dr. Gino Somers, Chief of the Department of Paediatric Laboratory Medicine from Hospital for Sick Children (SickKids) Toronto, shares his experience adapting the AMA STEPS Forward® After a Physician Suicide Toolkit to meet the unique needs of his organization. He discusses the challenges of addressing physician suicide, the importance of creating a supportive culture of wellness and how institutions can take meaningful steps toward healing and prevention. Explore the Preventing Physician Suicide toolkit: https://bit.ly/4bYQpBP Explore the After a Physician Suicide toolkit: https://bit.ly/3yEstFz Explore the Collective Trauma toolkit: https://bit.ly/4c3e9Ff The 988 Suicide & Crisis Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States. Call or text 988 or text TALK to 741741.

Dr. Raymond Tsai, AMA member and Vice President of Advanced Primary Care at the Purchaser Business Group on Health (PBGH), explains why it is in an employer's best interest to prioritize providing their employees with high-quality, whole-person care. He also provides insights into PBGH’s ongoing efforts to help employers access their model of advanced primary care for their employees and their families. Explore our webinar with Dr. Tsai: https://bit.ly/3FJp9wC For more information on how to apply for the PBGH Care Excellence Award, reach out to Dr. Tsai: rtsai@pbgh.org Learn more about PBGH: https://bit.ly/4kybkAW Explore the BHI Collaborative: https://bit.ly/42adj6b

When a colleague is experiencing a crisis or is at risk of suicide, you don’t have to be an expert to offer help. Peer support is a crucial component in ensuring the well-being of colleagues and reducing the risk of suicidal ideation. Often, reaching out with a simple recommendation to talk with a mental health professional can make a huge difference in helping someone feel less alone. Explore the Preventing Physician Suicide Toolkit: https://bit.ly/4hybFBp

Dr. Suzanna Fox and Yasemin Moore from Advocate Health, which achieved Joy in Medicine Gold for the Southeast region in 2023, discuss the Best Place to Care Initiative and its use of STEPS Forward® resources and Organizational Biopsy® results to provide well-being care for their physicians and Advanced Practice Providers (APPs). Explore the AMA Organizational Biopsy®: https://bit.ly/3WVUuSp Learn more about the AMA Joy in Medicine™ Health System Recognition Program: https://bit.ly/4hUnJge Explore Creating the Organizational Foundation for Joy in Medicine™: https://bit.ly/4aMYvhL

AMA Member Dr. Robert Cooley, Associate Professor in Primary Care Medicine at Kansas City University College of Osteopathic Medicine, discusses the integration of behavioral and physical health care and how collaborative models address health care disparities. He also shares how personal experiences in both life and medicine shaped his journey to understanding the significance of behavioral health integration. Explore the BHI Compendium: https://bit.ly/42J0pxN

Dr. Jill Jin and Dr. Kevin Hopkins, AMA Senior Physician Advisors, discuss concrete strategies organizations can apply to support their individual physicians and make their workforce feel valued.   Explore the Value of Feeling Valued Playbook: https://bit.ly/4fgjbA8 Calculate how much physician burnout is costing your organization: https://bit.ly/40jNOOF Explore the “Real PTO” for Physicians toolkit: https://bit.ly/3PLIMpg and listen to the podcast episode: https://bit.ly/3PNM7El Read Trends in Clinician Burnout With Associated Mitigating and Aggravating Factors During the COVID-19 Pandemic: https://bit.ly/40h6xfh Read Understanding what leaders can do to facilitate healthcare workers’ feeling valued: improving our knowledge of the strongest burnout mitigator: https://bit.ly/4gYMVlk Read Vacation Days Taken, Work During Vacation, and Burnout Among US Physicians: https://bit.ly/3Ph0Ffo

Consider using an agenda template to make your team meetings more consistent and organized. Meetings should cover the essential business of the team, and other common agenda items might include a check-in (team members sharing about their personal lives), a shout-out (celebrating something going well), or a debrief (assessing the effectiveness of the meeting itself). Also include a bit of fun to promote team cohesion. Explore the Team Meetings Toolkit: https://bit.ly/4aK44O0

Dr. Sea Chen, AMA Physician Director of Practice Sustainability, and Taylor Johnson, AMA Senior Manager of Physician Practice Development, explore key strategies for engaging with a third-party billing company. They also offer tips for conducting routine audits, holding monthly review meetings, and more. Explore the How to Manage Your Third-Party Billing Company Tip Sheet: https://bit.ly/40Xlm5M

Beckie Herron, MA, CPCS Director of Credentials Verification at Baptist Health KY & IN, and Dr. Brad Housman, Vice President & Chief Medical Officer at Baptist Health Paducah, discuss the essential steps physicians must take to obtain licensure, credentials, hospital/facility privileges and payor enrollment. Baptist Health Medical Group is an AMA Health System Member. Watch the FREIDA video: https://bit.ly/4hQDzZp Explore the AMA Physician Profiles: https://bit.ly/3Qbfyk1 Learn more about navigating state medical licensure: https://bit.ly/41cuTY4 Read the AMA Preparation Guide for the Physician Credentialing Process: https://bit.ly/4aS9jeo Access the Interstate Medical Licensure Compact: https://bit.ly/4gHudya View the CAQH for providers: https://bit.ly/3Qd6mLV

Dr. Keshni Ramnanan, internist serving as chair-elect on the AMA Private Practice Physician Section (PPPS) Governing Council, shares her experience both giving and receiving mentorship in medicine. She also highlights practical tips for getting started. Explore Mentoring for Impact: https://bit.ly/M4IEH Learn  more about the Private Practice Physicians Section (PPPS): https://bit.ly/4gOv69c

Practices looking to optimize the EHR inbox will find invaluable information in their audit log data. A health care organization can use the data to identify variations in the number of messages per eight hours of patient scheduled time. This data will help you understand your current state in inbox messages and recognize inefficiencies. Explore A Systematic Approach to Reducing EHR Inbox Burden Toolkit: https://bit.ly/4jFcuKD Explore Taming the EHR Playbook: https://bit.ly/40zbDCu

Dr. Margaret Lozovatsky, Vice President of Digital Health Innovations at the American Medical Association, discusses the evolving role of clinical informatics, opportunities in EHR integration, cybersecurity for physicians, and the role of AI in health care. She emphasizes clinician involvement in creating equitable, patient-centered digital tools.

Chris Albano, National Account Manager at AMA Insurance, shares strategies for navigating the complexities of medical liability insurance. He delves into the process of obtaining medical liability insurance, the main types of coverage available, and what to look for in each.

Dr. Wayne Jonas, family physician and President of the Healing Works Foundation, shares the importance of whole person care in the field of oncology. He also explores key strategies for getting started from “Healing and Cancer: A Guide to Whole Person Cancer Care.” Listen to our other episode with Dr. Jonas on whole person care: https://bit.ly/3Dp3gBn Explore the Healing Works Foundation: https://healingworksfoundation.org/ Read Implementing Whole Person Primary Care: Results from a Year-Long Learning Collaborative: https://bit.ly/4ejajJQ

Dr. Linda Brubaker, Director of Physician Wellness at University of California San Diego, and Dr. Nicole Goldhaber, Surgical Resident at University of California San Diego, share how they’ve worked to reduce unnecessary mandatory training burden at their organization. Read Mountains of Modules: Assessment and Redesign of Online Mandatory Training to Promote Physician Wellness and Reduce Burnout: https://bit.ly/3WOfxXV

Nate Apathy, PhD, Assistant Professor of Health Policy & Management at The University of Maryland School of Public Health in College Park and Affiliated Research Scientist at the Regenstrief Institute shares insights about the impact of team-based ordering workflows on time-savings, patient volume, and more. Explore the Debunking Regulatory Myths Series: https://bit.ly/3MIIVsx Explore the Team-Based Care toolkit: https://bit.ly/3LHcDP3 Explore the Saving Time Playbook: https://bit.ly/4eWelae Explore the Team Documentation toolkit: https://bit.ly/3OCTAFP Explore the De-implementation Checklist: https://bit.ly/3CLoTIR

Dr. Diane Shannon, primary care physician, physician coach, and burnout consultant, shares strategies for removing barriers that prevent physicians from taking time off. She also shares organizational strategies for changing a culture of constant accessibility, providing adequate clinical coverage, and considering compensation plans that reflect time off. Explore the “Real PTO” for Physicians toolkit: https://bit.ly/4fYGOxx Explore our Organizational Cost of Physician Burnout calculator: https://bit.ly/3TJbd9V Explore the A Systematic Approach to Reducing EHR Inbox Burden toolkit: https://bit.ly/3ZE7XAa

Dr. Joseph Biggio, System Chair and Service Line Leader for Women’s Services and System Chair of Maternal Fetal Medicine at Ochsner Health, joins guest host Dr. Margaret Lozovatsky, AMA VP of Digital Health Innovations to explore Ochsner Health's Connected Maternity Online Monitoring (MOM) program. Learn how digital tools are remotely monitoring pregnant patients, reducing the need for in-person visits, and advancing maternal health outcomes. Explore case studies on digitally enabled care in action: https://bit.ly/3XTKMkR

Dr. Anne Pendo, internal medicine physician and Senior Medical Director for Physician and APP Experience at Intermountain Health in Utah, joins host Dr. Kevin Hopkins to discuss the caregiver well-being initiatives offered at Intermountain Health. She shares insights for leaders looking to create a culture of well-being and offers tips for fostering community in order to better solve problems together. Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3OVigu7 Listen to the podcast episode Practical Strategies for the Wellness-Centered Leader: https://bit.ly/3NL75Do