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All About The Customer
Influitive
38 episodes
8 months ago
We talk with customer-obsessed people to uncover how you can be more customer-focused. From customer marketers to CS leaders, we go deep with people who put their customers at the heart of everything they do. This podcast is for: Customer marketers, advocacy/community builders, CS leaders. Your host is Dan Kalmar. Dan is the managing director of Upshot by Influitive, where his team creates authentic customer stories for industry-leading companies like Cisco, HPE, and Dropbox. He’s also the host of the All About the Customer podcast, but you knew that already, didn’t you?
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Marketing
Business
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All content for All About The Customer is the property of Influitive and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
We talk with customer-obsessed people to uncover how you can be more customer-focused. From customer marketers to CS leaders, we go deep with people who put their customers at the heart of everything they do. This podcast is for: Customer marketers, advocacy/community builders, CS leaders. Your host is Dan Kalmar. Dan is the managing director of Upshot by Influitive, where his team creates authentic customer stories for industry-leading companies like Cisco, HPE, and Dropbox. He’s also the host of the All About the Customer podcast, but you knew that already, didn’t you?
Show more...
Marketing
Business
Episodes (20/38)
All About The Customer
Why Customer Marketing Is a Lonely Profession—and Why It Doesn’t Have to Be
1 year ago
31 minutes

All About The Customer
The Intersection of Customer Marketing and Customer Education
1 year ago
32 minutes

All About The Customer
Your Customer Is Not Your Enemy
1 year ago
36 minutes

All About The Customer
Making It Personal: Your Key Differentiator to Business Success
1 year ago
30 minutes

All About The Customer
How AI Can Aid—and Hurt—Customer Communities
1 year ago
34 minutes

All About The Customer
2023 All About the Customer podcast recap
1 year ago
42 minutes

All About The Customer
Stop Waiting: Why You Should Engage Customers as Advocates from the Start
1 year ago
38 minutes

All About The Customer
How Autodesk Is Doubling Down on Customer-Centricity
1 year ago
35 minutes

All About The Customer
Why Customer Retention Is a Team Sport
1 year ago
43 minutes

All About The Customer
From Ivory Tower to Customer-Centric: A Guide to Better Messaging
2 years ago
38 minutes

All About The Customer
Tapping Into Your Customers to Drive Messaging, GTM Strategy, and Product Decisions
2 years ago
44 minutes

All About The Customer
How Zendesk Is Building the Gold Standard in CX
2 years ago
42 minutes

All About The Customer
Developing an Outside-In Customer-Centric Mindset
2 years ago
41 minutes

All About The Customer
G2’s Katlin Hess on the Untapped Power of Customer Reviews
2 years ago
35 minutes

All About The Customer
Author Rod Cherkas on Why Marketing Should Have a Bigger Post-Sale Role
2 years ago
40 minutes

All About The Customer
A Deep Dive Into the B2B Buying Disconnect
2 years ago
41 minutes

All About The Customer
Yes, and Marketing: Unleashing Creativity and Adaptability Through Improv
2 years ago
40 minutes

All About The Customer
Empower Your Customers and Grow Your Business Through Customer Education
2 years ago
38 minutes

All About The Customer
How to Drive Advocacy Across Your Entire Organization
2 years ago
32 minutes

All About The Customer
Why the Traditional Sales Funnel Is Outdated (and Its Customer-Centric Replacement)
2 years ago
43 minutes

All About The Customer
We talk with customer-obsessed people to uncover how you can be more customer-focused. From customer marketers to CS leaders, we go deep with people who put their customers at the heart of everything they do. This podcast is for: Customer marketers, advocacy/community builders, CS leaders. Your host is Dan Kalmar. Dan is the managing director of Upshot by Influitive, where his team creates authentic customer stories for industry-leading companies like Cisco, HPE, and Dropbox. He’s also the host of the All About the Customer podcast, but you knew that already, didn’t you?