AI Agents for Sales & Support: How Robylon is Redefining Customer Conversations

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/4b/50/06/4b5006e8-d27e-5b35-93ca-305dd7dbd43e/mza_4146065446566782526.jpg/600x600bb.jpg

AI InterConnect Podcast

Laurent Cochet

108 episodes

1 day ago

Invite Leaders in Businesses from Proptech to B2B and Technology to AI AI Interconnect Podcast is where the next generation of business builders, Proptech pioneers, and AI-native entrepreneurs come to share raw insights, real struggles, and breakthrough ideas. Hosted by Laurent, a Proptech operator turned AI agency founder, this show isn’t another hype machine — it’s a deep-dive into what’s actually working in the trenches of real estate tech, logistics, automation, and AI adoption.

Entrepreneurship

Business

RSS

All content for AI InterConnect Podcast is the property of Laurent Cochet and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/43378641/43378641-1759502715312-ab7fd7d06ad13.jpg

AI Agents for Sales & Support: How Robylon is Redefining Customer Conversations | Dinesh Goel

AI InterConnect Podcast

38 minutes 24 seconds

1 month ago

AI Agents for Sales & Support: How Robylon is Redefining Customer Conversations | Dinesh Goel

In this episode of the AI Interconnect podcast, host Laurent Cochet interviews Dinesh Goel, co-founder and CEO of Robylon, a company specializing in AI agents for sales and customer support. Dinesh shares his journey into the AI space, the challenges and opportunities in building AI solutions, and the impact of AI on jobs and industries. He discusses the importance of data privacy, the trends in AI adoption, and the future of AI agents in business. The conversation emphasizes the need for companies to adapt to the changing landscape of AI and the importance of hiring the right talent to build successful teams.

Takeaways

Dinesh Goel has been building companies for 12 years.

Robylon focuses on AI agents for sales and customer support.

AI agents can improve customer experience significantly.

Sales is a larger use case for AI adoption than support.

Data privacy remains a major concern for companies.

AI is expected to take over many jobs but also create new roles.

Industries with high customer interaction adopt AI faster.

Building a startup involves hiring the right people and culture.

AI technology is evolving rapidly and requires constant learning.

Understanding the competitive landscape is crucial for AI founders.

Titles

Transforming Sales with AI Agents

The Journey of Dinesh Goyal in AI

Sound bites

"AI is going to take jobs."

"Data privacy is a big concern."

"You need to read a lot."

Chapters

00:00 Introduction to AI Agents and Robylon

00:59 Dinesh's Journey to Founding Robylon

03:12 Identifying the Right Problem for AI Solutions

05:15 Understanding Robylon's AI Agent Technology

07:00 Differentiating Robylon's AI from Competitors

10:04 Trends in AI Adoption for Sales and Support

13:21 AI's Impact on Jobs and Workforce Dynamics

15:54 Industries Embracing AI Agents

18:10 Challenges Faced by Robylon

20:06 Pain Points for Sales and Support Leaders

23:44 Friction Points Slowing AI Adoption

25:27 Opportunities for Growth in AI Agents

26:39 Future of AI Agents in Business Operations

29:49 Lessons Learned as a Founder

31:29 Staying Updated in the Rapidly Changing AI Landscape

33:50 Advice for Aspiring AI Entrepreneurs

35:58 Quickfire Questions and Closing Thoughts

Keywords

AI agents, Robylon, sales support, customer experience, AI adoption, Dinesh Goyal, technology trends, workforce impact, industry challenges, future of AI