Dreamforce 2025 redefined what it means to work with AI. Eric Housh and Zack Terry break down the event’s biggest announcements — from the debut of Agentforce 360 to OpenAI integrations, voice capabilities, and Salesforce’s evolving data strategy. They also cover this week’s top AI headlines: Adobe’s new AI Foundry, FTC transparency moves, and Andrej Karpathy’s surprising take on the future of agentic AI. Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.c...

Salesforce Winter ’26 is here—and it’s packed with AI. In this episode, Eric Housh and Zack Terry break down what’s new, what’s ready to use today, and what’s worth planning for next quarter. From Agentforce updates to AI in Flow, Marketing Cloud, and Data Cloud, they unpack the tools that matter most for admins, sales leaders, and developers. Plus, they cover the biggest AI headlines of the week: OpenAI’s move into agent platforms with AgentKit, Google’s Gemini Enterprise launch, Deloitte’s ...

OpenAI launches GPT Pulse, a proactive AI assistant that delivers personalized updates based on your conversations and connected accounts — plus, the $500 billion Stargate project is redefining AI infrastructure. In this episode, Eric Housh and Zack Terry sit down with Will Blackburn and Peter Inge, co-founders of DevClarity, to talk about how AI is transforming software development, what’s next for AI-powered coding tools, and the rise of Birmingham AI, one of the most active AI communities ...

Agentforce pricing is changing, and understanding the new model is critical for any business using Salesforce AI. In this episode of AI in Action, we break down the shift from the old license-plus-conversation model to Salesforce’s new action-based “flex credit” approach. You’ll learn how the new pricing works, how to estimate ROI for your organization, and which model makes the most sense for your use case. The conversation also highlights where AI delivers the most value—chatbots, process a...

Salesforce and HubSpot are rolling out major AI updates—and businesses are already seeing results. In this episode of AI in Action, we cover Salesforce voice agents (expected by Dreamforce), Agentforce inside Slack, and real client wins like auto-closing duplicate cases with 90–95% accuracy. You’ll also hear why keeping a human in the loop is critical, and where most of the real work in AI projects happens: testing and refining prompts. The episode also spotlights HubSpot’s newest AI tools, i...

AI readiness isn’t theoretical anymore—it’s urgent. In this episode of AI in Action, Part 4 of our AI Readiness series, Eric Housh, Zack Terry, and FSM CTO Chad Seales focus on the final two pillars: technology and data. They break down what it means to be technically ready for AI, from governance and buy-vs-build strategies to Fast Slow Motion’s trusted-user frameworks and skunkworks approach. You’ll also learn how to tackle messy data without boiling the ocean, why modern LLMs don’t require...

AI adoption isn’t just about tools—it’s about process. In this episode of AI in Action, Part 2 of our AI Readiness series, Eric Housh, Zack Terry, and FSM Chief Delivery Officer Jeff White explain the AI Project Lifecycle and Jeff’s STEP Model (Support, Think, Engage, Perform), showing how to move from experiments to scalable AI. They also cover the week’s top AI news, including Google’s 99.5% data reduction breakthrough, Oracle’s rebrand to Oracle AI World, and Perplexity’s $34.5B bid for Ch...

AI adoption isn’t just about tools—it’s about people. In this episode of AI in Action, Part 3 of our AI Readiness series, Eric Housh, Zack Terry, and FSM COO Matt Dyar share how leaders can find the right talent and build a culture that thrives in an AI-first world. Drawing on Patrick Lencioni’s The Ideal Team Player framework and the importance of curiosity, they show what it takes to hire intentionally and empower teams for long-term success. You’ll also hear the week’s top AI stories, incl...

AI is breaking the internet—and reshaping your business whether you’re ready or not. In this episode of AI in Action, Fast Slow Motion’s Chief Growth Officer Eric Housh and Director of AI Zack Terry unpack what’s new in AI, from Google indexing ChatGPT conversations to the anticipated release of GPT-5. They also explore how Salesforce, Meta, and ServiceNow are investing in AI tools that will redefine customer service, prospecting, and performance monitoring—and why businesses must act now to ...

AI is transforming how businesses operate, and Salesforce’s Agentforce is leading the way. In this episode of AI in Action, Fast Slow Motion’s Eric Housh and Zack Terry explain what Agentforce is, how it differs from ChatGPT, and how you can start applying it to your business. You’ll hear real examples of companies reducing support load, improving customer experience, and driving success with clean data and defined processes. Plus, we’ll look at what’s next from Salesforce, including AI Workb...

AI is built into HubSpot like never before. In this episode of AI in Action, Eric Housh and Zack Terry share how to use HubSpot’s Breeze assistant and customer agent today—and what’s next with prospecting, closing, personalization, and data agents. These tools are designed to fit seamlessly into your processes, helping you save time and drive results. They also unpack the latest AI headlines, from ChatGPT’s new safety mode to Microsoft auto-installing Copilot, China banning Nvidia chips, Goog...

AI is moving faster than ever—and businesses that don’t adapt will be left behind. In this episode of AI in Action, Eric Housh, Zack Terry, and FSM CEO John Burdett kick off our AI Readiness series, starting with strategy. They unpack what’s new in AI, from GPT-5 and OpenAI’s $8.3 billion valuation push to the U.S. Government’s AI Action Plan. Then they dive into what it takes to build a winning AI strategy: defining success, creating urgency, adopting an AI-first mindset, and positioning you...

In Episode 011 of AI in Action, Eric Housh and Zack Terry unpack HubSpot’s biggest AI moves from INBOUND 2025—Breeze AI agent expansion, the launch of Data Hub, and LOOP for agent optimization. They explain why the marketing funnel is officially dead and how HubSpot is making AI adoption easier for everyday users. You’ll also get the latest AI headlines, from ASML’s €1.3B Mistral investment to Microsoft’s Claude integration and Apple’s copyright lawsuit over AI training. If you’re ready to ma...

Building Salesforce AI bots takes more than spinning up a chatbot. In this episode of AI in Action, we cover the essentials of designing, testing, and refining Agentforce agents that actually work. You’ll learn what makes a strong AI prompt, why context matters in prompt engineering, and how Agentforce interprets instructions. We’ll also show how Agentforce actions connect to Apex, Flows, and other automations. Real client examples, like AI-powered insurance policy lookups, highlight how Sale...

AI is evolving quickly, and Salesforce Agentforce is rolling out powerful updates to keep pace. In this episode of AI in Action, we break down the newest features, including dynamic rich cards, expanded SDR agent capabilities, and trust layer improvements designed to keep AI safe and reliable. You’ll also learn Salesforce’s five attributes of an agent and get introduced to the “When…I want…so that…” framework for building smarter agents. Plus, we explore how the flex credit pricing model impa...

Welcome to AI in Action. This short introduction will give you a quick look at what the show is all about and what you can expect from upcoming episodes. In every episode you’ll get sharp insights, breaking news, and real-world strategies to help you prepare for AI and put it to work in your business. AI in Action is brought to you by Fast Slow Motion. Our team helps growing businesses put AI to work with practical, scalable solutions. To learn more about how we can help you implement AI in y...