Executing AI-driven changes at IBM | Box AI-First Podcast EP 3

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AI-First Podcast

Box

9 episodes

4 days ago

AI is changing how we work, but the real breakthroughs come when organizations rethink their entire foundation. This is AI-First, where Box Chief Customer Officer Jon Herstein talks with the CIOs and tech leaders building smarter, faster, more adaptive organizations. These aren’t surface-level conversations, and AI-first isn’t just hype. This is where customer success meets IT leadership, and where experience, culture, and value converge. If you’re leading digital strategy, IT, or transformation efforts, this show will help you take meaningful steps from AI-aware to AI-first.

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Business

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Technology

Business

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Executing AI-driven changes at IBM | Box AI-First Podcast EP 3

AI-First Podcast

56 minutes

2 months ago

Executing AI-driven changes at IBM | Box AI-First Podcast EP 3

With AI embedded into every aspect of its vast ecosystem, IBM is equipping its employees with powerful tools that enhance productivity, streamline workflows, and foster growth across the organization.

In this episode, Matt Lyteson, CIO of Technology Platform Transformation at IBM, joins Box Chief Customer Officer Jon Herstein to discuss how IBM is embracing AI to drive enterprise transformation. From enhancing everyday tasks to reimagining business workflows, Matt shares how they are integrating AI into every part of IBM's operations to empower over 280,000 employees to be more productive and efficient.

Key moments:
(00:00) Introduction to IBM's AI-first transformation

(07:30) Embedding AI into business operations and company culture

(15:00) Generative AI's role in automating business processes

(21:00) Scaling AI adoption and overcoming challenges

(27:30) IBM-Box collaboration: Integrating hybrid cloud and AI

(36:00) Improving user experience with AI-powered solutions

(50:30) Insights on AI, leadership, and the future of work at IBM