Baylor University is pioneering the AI revolution in higher education, accelerating everything from report generation to reshaping the future of security.

In this episode, Jon Allen, CIO & CISO of Baylor University, joins Box Chief Customer Officer Jon Herstein to discuss how Baylor balances cybersecurity with AI adoption, from improving workflows to enhancing collaboration. He also explores the challenges of data privacy, security, and preparing students for an AI-first future.

You'll learn about the future of AI in content management, how it’s being used to improve operational efficiency, and how to build a culture that champions both innovation and responsible AI use.

Key moments:

(00:00) Jon Allen’s dual role at Baylor University

(03:10) Defining what it means to be AI-first at Baylor

(07:00) Real-world examples of AI transforming workflows

(12:30) Leveraging AI to enhance collaboration and speed up operations

(18:00) Balancing cybersecurity with AI adoption in higher education

(24:00) The importance of education and transparency in AI adoption

(30:00) Managing data privacy and security challenges with AI

(36:00) Preparing students for an AI-first workforce

(42:00) The future of AI in higher education and content management

(48:00) How Baylor is evolving to support AI-driven innovation

(54:00) Closing thoughts on AI adoption, culture, and strategy in education