On today's episode I discuss a trend that's been silently affecting coffee shop owners with a much larger impact than you might expect. Gen Z'ers are becoming too afraid to talk to humans in order to purchase their daily coffee. To most this may serve as the perfect opportunity to criticize the younger generation and strengthen the "kids these days" attitude. But to coffee shop owners this may serve as a great time to re-evaluate your business model. Listen here to discover actionable steps you can take right now to improve sales and create a success driven culture within your shop. Source: https://www.the-independent.com/life-style/gen-z-baristaphobia-fear-coffee-shops-b2799029.html   Maidencoffee.com