In this episode of AADOM Radio, we are joined by Moriah Ochoa of CEDR HR Solutions as we dive into the importance of staying actively engaged as an HR manager—beyond the basics of your role—through continued education, training, and connection with evolving HR standards and labor laws. We’ll discuss how isolation and outdated practices can lead to compliance issues, and how ongoing learning and collaboration keep your policies strong and your team supported. A trusted resource for HR guidance and education, Moriah shares CEDR's practical strategies to stay prepared, informed, and confident in handling whatever comes your way

Hiring the wrong associate can cost your dental practice time, money, and morale. In this episode of AADOM Radio, we sit down with Bryton Nield, CEO of Dentist Partner Pros, to uncover the proven strategies for finding and keeping the right-fit team members. You’ll learn how to avoid costly hiring mistakes, streamline your recruiting process, and ensure your new associate not only fits your culture but stays long-term. Whether you’re hiring your first associate or replacing a key role, these insights will help you build a thriving, happy dental team.

Hi everyone—I’m Penny Reed, Executive Vice President of AADOM, and I’m thrilled to welcome you to a special edition of our Office Manager of the Year Spotlight Series. This year, as AADOM celebrates its 20th Anniversary, we’re introducing a new tradition—on-site celebrations honoring the remarkable individuals who lead dental practices with passion, resilience, and excellence. Joining me today is Tito Albino, our 2024 Office Manager of the Year. Tito represents one of the two award categories we’re proud to recognize each year: - Our Office Manager of the Year, chosen through a national nomination and review process. - And our Office Managers of Distinction, the handful of finalists whose leadership and impact are also outstanding.

Front Office. Front Page. In this special episode of AADOM Radio, host John Stamper welcomes Steve Parker, publisher of *The Profitable Dentist*, to talk about the power of shining a spotlight on the front office. With AADOM’s own Penny Reed featured on the cover of the latest issue, and many AADOM members and speakers being featured in this special edition, the conversation centers on the evolving role of the dental office manager—as the quarterback of the practice—and how publications like *The Profitable Dentist* are helping elevate their leadership presence across the industry.

Managing the front? Crushing the schedule? That’s great—but true success happens when you lead. In this powerful AADOM Radio episode, Laura Nelson, founder of Front Office Rocks and Sober Life Rocks, joins Penny Reed, AADOM’s EVP of Membership and Events, to talk about what it really takes to lead your practice, not just manage it. Host John Stamper helps connect the dots between daily operations and leadership breakthroughs—with a sneak peek into the upcoming Leadership Unlocked series launching soon on the AADOM platform. If you’re ready to shift from checklist chaos to confident leadership, you won’t want to miss this!

By taking intentional time to get to know our team members on a deeper level we will be able to affect the satisfaction of our team members and lead to greater team retention, greater teamwork and profitability for the practice. We will see engaged team, helping one another and see the stress fall off of their shoulders.

The presentation, "Spit Happens: How to Make a Positive Change in Your Dental Practice," explores the stages of change in a dental office using the Transtheoretical Model. It provides strategies for overcoming resistance, improving workflows, and leveraging dental coaching to drive lasting success. A case study highlights the impact of coaching on two dental practices, showing significant growth in production and efficiency. Key takeaways emphasize the role of coaching in supporting office managers, fostering sustainable improvements, and helping teams navigate change effectively. The session encourages participants to assess their stage of change and take actionable steps forward.

About the AADOM Green Leader Initiative: In this episode, Jennifer Kim Fields from Henry Schein Dental spends time with Valarie Caulfield to discuss her dedication The AADOM Green Leader Initiative empowers dental practice leaders to adopt greener practices in the dental office. The initiative aims to engage members to reduce the environmental impact of “business as usual” dentistry and to show how there are real bottom-line benefits to implementing specific changes that will result in reducing waste and using environmentally friendly products. This initiative is made possible through a generous grant from the Henry Schein Cares Foundation.

This podcast helps dental office managers handle tough conversations with confidence. Many avoid these talks due to time constraints, fear of confrontation, or thinking the issue is minor—only to see problems escalate. The FIRR method (Facts, Impact, Reason, Request) offers a structured approach to delivering clear, effective feedback. Managers will learn to be specific, explain impact, make reasonable requests, document discussions, and follow up. By mastering these skills, they can resolve conflicts quickly, foster accountability, and maintain a positive office culture—preventing small issues from becoming big problems.

Managing payments, receivables, and collections remains a challenge for many dental practices, often leading to inefficiencies, revenue loss, and administrative burdens. In this AADOM podcast, we explore how AI-powered payment solutions streamline operations, enhance financial accuracy, and improve patient experiences. With compliance, security, and automation at the forefront, AI is transforming cash flow management for dental leaders. Tune in to discover how smarter payments can lead to smoother operations, and why now is the time to embrace AI-driven financial solutions.

Breanna McMillen, Peerlogic's Head of Sales and former RDH, shared insights in a podcast about how Peerlogic addresses challenges in dental practices through innovative AI solutions. She highlighted how Peerlogic enhances front office efficiency by automating routine tasks like scheduling and follow-ups, allowing staff to focus on patient care. Peerlogic's tools go beyond typical engagement software by providing real-time call analytics to identify missed opportunities and improve performance. Breanna also addressed misconceptions about AI, explaining that it complements human effort rather than replacing it. She reassured listeners that tools like Aimee, Peerlogic’s AI assistant, support front office staff and maintain transparency with patients. Breanna emphasized Peerlogic's role in helping practices increase revenue and improve patient relationships by uncovering and converting missed opportunities, ultimately empowering teams and improving operations.

In this episode, we dive into three HR stories that highlight the critical role of well-crafted employee handbooks and proactive policy enforcement. With constantly evolving workplace dynamics and legal landscapes, this timely discussion offers practical, actionable insights to help you protect your practice, maintain a professional environment, and stay compliant with labor laws.

Join AADOM Radio Host John Stamper as he sits down with members of the AADOM Influencer Program to help you get to know the faces behind the influence! Hear from these inspiring dental leaders as they share their unique stories, career paths, and what drives their passion for leadership in the dental industry. John, Heather and the influencers discuss what it means to be a trusted resource in the field, offering a behind-the-scenes look at their roles, insights, and advice for success. Join us to meet the AADOM influencers and discover what makes each of them an integral part of the AADOM community!

Join AADOM founder Heather Colicchio as she sits down with members of the AADOM Influencer Program to help you get to know the faces behind the influence! Hear from these inspiring dental leaders as they share their unique stories, career paths, and what drives their passion for leadership in the dental industry. Heather and the influencers discuss what it means to be a trusted resource in the field, offering a behind-the-scenes look at their roles, insights, and advice for success. Join us to meet the AADOM influencers and discover what makes each of them an integral part of the AADOM community!

Join AADOM founder Heather Colicchio as she sits down with members of the AADOM Influencer Program to help you get to know the faces behind the influence! Hear from these inspiring dental leaders as they share their unique stories, career paths, and what drives their passion for leadership in the dental industry. Heather and the influencers discuss what it means to be a trusted resource in the field, offering a behind-the-scenes look at their roles, insights, and advice for success. Join us to meet the AADOM influencers and discover what makes each of them an integral part of the AADOM community!

Join AADOM founder Heather Colicchio as she sits down with members of the AADOM Influencer Program to help you get to know the faces behind the influence! Hear from these inspiring dental leaders as they share their unique stories, career paths, and what drives their passion for leadership in the dental industry. Heather and the influencers discuss what it means to be a trusted resource in the field, offering a behind-the-scenes look at their roles, insights, and advice for success. Join us to meet the AADOM influencers and discover what makes each of them an integral part of the AADOM community! In this episode, Heather sits down with John Stamper, Founder of John Stamper Media and Host of AADOM Radio.

In this episode, Laura Nelson, founder of Front Office Rocks, dives into the critical role of technology in modern dental practices. The dental industry is lagging behind other sectors, with many offices still relying on outdated tools like fax machines. But it’s time to move forward, not just for efficiency, but because today’s patients expect it. Laura will explore the benefits of embracing new technology, share actionable tips for successfully integrating it into your practice, and explain why it's crucial to overcome the fear of past failures.

With over 50% of dental providers left with large patient balances, it makes sense to try and reduce that debt in your A/R, thereby driving greater profitability to your balance sheets. How do you do that? We’re here to discuss how you can provide various financing options to your patients, so you don’t have to carry the financial burden.

This podcast is intended for dentists who are searching for ways to maximize their marketing budget during a tough economy.

Learn how office managers can become the first and most important practice consultant by talking about the skills that make an extraordinary office manager. Dr. Mark Davis will focus on how to build better relationships with the owner dentist, associate dentist and build a dream team of rockstar employees. He will do all this while helping office managers fall in love with their life and their practice