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A Facilitator's Journey: Real Life Stories
Kirsty Lewis
52 episodes
3 weeks ago

A Facilitator's Journey is the podcast that looks at how you run your businesses as a facilitator or trainer.


You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Hosted on Acast. See acast.com/privacy for more information.

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Careers
Education,
Business,
Self-Improvement
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All content for A Facilitator's Journey: Real Life Stories is the property of Kirsty Lewis and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

A Facilitator's Journey is the podcast that looks at how you run your businesses as a facilitator or trainer.


You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Hosted on Acast. See acast.com/privacy for more information.

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Careers
Education,
Business,
Self-Improvement
Episodes (20/52)
A Facilitator's Journey: Real Life Stories
Episode 49: From Newsrooms to Workshops: Jo Cook's purposeful facilitator's path

This episode is about decision-making in our businesses, the frameworks we use to say yes or no to work and how becoming more conscious in our decision-making is important to cultivate.


In this engaging conversation, Jo Cook shares with Kirsty her journey from being a trainee journalist to having a multi-income stream business. Jo shares her experiences transitioning from journalism to self-employment, the challenges of working with family, and living with Ehlers-Danlos syndrome.


They emphasize the significance of creating inclusive work environments and the necessity of investing in personal and professional growth. The discussion highlights the need for flexibility in business models and the value of intention in career planning.


Chapters

00:00 Introduction and Connection

02:45 Navigating Networking and Professional Relationships

05:16 Career Journey: From Journalism to Learning and Development

08:20 The Impact of COVID-19 on Business and Learning

10:54 Transitioning to Self-Employment and Business Challenges

13:51 The Importance of Intention in Career Planning

16:25 Adapting to Change: The Evolution of Business Models

19:18 Working with Family: The Dynamics of Sibling Partnerships

22:10 Health Challenges: Living with Ehlers-Danlos Syndrome

24:52 Creating Inclusive Work Environments

27:43 Quick-fire questions

33:18 SOFest, TJ 60th Birthday and wrap up!


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Key Links:

Visit Jo's website HERE

Sign up to TJ's 60th Anniversary conference HERE

Connect with Jo on Linkedin HERE

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

Show more...
3 weeks ago
56 minutes 18 seconds

A Facilitator's Journey: Real Life Stories
Episode 48: The Importance of Community, Connection and Collaboration

In this engaging conversation, Kirsty Lewis and Chad Littlefield explore the evolving landscape of facilitation, the impact of AI, and the importance of community and collaboration.


They discuss the challenges faced by facilitators in a changing business environment, the significance of positioning and value, and actionable advice for those starting out in the field.


The conversation also highlights the upcoming Connector Summit and the importance of investing in personal growth and development.



00:00 Introduction and Connection

02:42 The Role of AI in Facilitation

05:24 Navigating Business Challenges

08:32 Positioning and Value in Facilitation

11:04 Shifting Business Focus

13:56 Personal Stories and Business Insights

21:04 Connection Before Content

24:20 The Shift to YouTube and Online Engagement

29:58 Business Structure and Revenue Streams

36:35 Partnerships and Collaborations in Business

43:05 The Value of Information and Implementation

45:10 Generosity Marketing and Value-Based Pricing

47:17 The Scarcity Mindset in Pricing

50:16 The Importance of Open Conversations About Money

51:46 Positioning and Pricing Strategies

56:51 Navigating Economic Uncertainty in Facilitation

01:01:04 Quick Fire Questions and Final Insights

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

Show more...
1 month ago
58 minutes 18 seconds

A Facilitator's Journey: Real Life Stories
Episode 47: The brutal truth: My first five years as a freelance facilitator

This episode is about decision-making in our businesses, the frameworks we use to say yes or no to work and how becoming more conscious in our decision-making is important to cultivate.



In this conversation, Kirsty Lewis and Dave Freeman discuss the journey of transitioning from the corporate world to becoming a freelance facilitator and trainer. They explore the challenges faced in the early stages of building a business, the impact of COVID-19 on the training industry, and the importance of finding a niche. 


Dave shares his experiences, including the ups and downs of his first year, the evolution of his business, and the lessons learned along the way. The conversation emphasizes the importance of community, resilience, and the brutal truth of running a business.


00:00 Introduction and Background

02:29 The Brutal Truth of Business

05:36 Leaving the Corporate World

08:10 Transitioning to Facilitation and Training

10:53 Finding Associate Work

13:40 Auditioning for Associate Roles

16:35 Year One Challenges

19:19 Year two and the Impact of COVID

22:06 Adapting to Virtual Training

24:43 Reflections on the Journey

29:58 The Evolution of a Trainer: Year Two to Year Three

33:06 Narrowing the Focus: Year Four and Niching

42:10 The Balancing Act: Associate vs Direct Work

48:10 Quick Fire Insights: Advice and Recommendations


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

Show more...
1 month ago
1 hour 3 minutes 56 seconds

A Facilitator's Journey: Real Life Stories
Episode 46: Summer Reflections: My Facilitator's Journey!

Join me, Kirsty Lewis, founder of the School of Facilitation, as I reflect on my summer of 2025. 


From facilitating summits in London and Manila to traveling across Australia and New Zealand, I share my experiences, lessons learned, and insights into the world of facilitation. 

Discover the highlights of SoFest, the challenges of balancing work and travel, and the exciting plans for the future.


Key Highlights:

SoFest 2026: A celebration of community and learning with 80 participants, workshops, and inspiring speakers. 


Travel Adventures: Exploring Australia and New Zealand, meeting fellow facilitators, and embracing cultural differences. 


Lessons Learned: The importance of community, the challenges of professional loneliness, and the need for strategic planning in the business!


Visit the SoFest website for 2026 early bird tickets and stay connected for more insights and updates.



#Facilitation #SoFest #SummerReflections



Don't delete below section - to be added to every description


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

Show more...
2 months ago
22 minutes 12 seconds

A Facilitator's Journey: Real Life Stories
Episode 45: Navigating Neurodiversity in Business

In this conversation, Kirsty Lewis and Tamzin Hall explore the themes of neurodiversity, the journey of entrepreneurship, and the importance of self-awareness in client relationships. 


Tamsin shares her personal experiences with neurodiversity and how it shaped her career as a consultant. 

They discuss the challenges of building a business, the significance of choosing clients wisely, and the value of utilizing downtime effectively for personal and professional growth.


Towards the end of the conversation Kirsty and Tamzin explore the complexities of business ethics, the significance of unique selling points, the challenges of loneliness in entrepreneurship, and the importance of continuous personal and professional development. They discuss the ethical dilemmas faced by business owners, the need for authenticity in business practices, and the value of mentorship and accountability in achieving success.


Takeaways


Neurodiversity can be supported without a formal diagnosis in the business environment.

Choosing clients wisely can lead to a more fulfilling business. Trust your intuition to guide you in client relationships. 

Utilizing downtime can lead to unexpected opportunities.

Building a business takes time and effort, not just a good idea.

Resistance to tasks can indicate a misalignment with your goals.

Networking and planning are essential for a successful transition to entrepreneurship.

Embracing your unique journey can lead to greater fulfillment.

Business success is subjective and should be defined individually.

Copying someone else's business model is unethical and ineffective.

The business landscape can be lonely, highlighting the need for community support.

Investing in personal development is essential for business owners.

Ethics in business should guide decision-making processes.

Continuous learning and development are vital for staying relevant in business.

Trusting one's instincts is key to navigating business challenges.


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

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3 months ago
51 minutes 53 seconds

A Facilitator's Journey: Real Life Stories
Episode 44: Re-evaluating Success: From corporate to creative to scaling back

In this conversation, Mok reflects on his journey from corporate consulting to founding the Innovation Beehive, a company focused on unlocking creative potential in organisations. 


He shares personal experiences of loss, the impact of COVID-19 on his business, and the decision to scale back rather than grow. Mok emphasizes the importance of reevaluating success, prioritizing health, and making intentional life choices. 


The discussion highlights the challenges of entrepreneurship, the need for self-examination, and the journey towards a more balanced and fulfilling life. 


Mok tells Kirsty about his journey of overcoming personal and professional challenges, emphasizing the importance of self-care, financial management, and the power of saying no. 

The dialogue highlights the significance of resilience, personal growth, and the value of building a supportive community.


  1. The Birth of Innovation Beehive
  2. Navigating Personal Loss and Career Changes
  3. Reevaluating Success and Life Choices
  4. The Shift from Growth to Scaling Back
  5. Intentional Steps to Scale Back
  6. Transitioning from Team to Solopreneur
  7. Facing Fear and Rebuilding Life
  8. The Power of Saying No
  9. Navigating Financial Responsibilities
  10. Embracing New Ventures and Community


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.


You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit Mok's website HERE

Visit the School of Facilitation website HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

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4 months ago
47 minutes 57 seconds

A Facilitator's Journey: Real Life Stories
Episode 43: The Power of an Endurance Mindset in Business

In this episode, Kirsty Lewis interviews Clare Walkeden, a consultant, coach, and endurance athlete, about her journey in business and the importance of wellbeing. 

They discuss the transition from marketing to a focus on wellbeing, the foundations of personal and professional health, and the significance of community and connection. 


Clare shares her insights on maintaining balance as a business owner and the role of an endurance mindset in achieving success. In this engaging conversation, Kirsty Lewis and Clare Walkeden explore the themes of endurance, chosen suffering, and the emotional challenges faced in both cycling and business. They discuss the importance of discomfort for growth, the need for self-awareness, and the significance of community support. 

Clare shares her experiences with endurance cycling and how they relate to running a business, emphasizing the necessity of knowing one's values and direction. 

The conversation also touches on the emotional flatness that can occur with mastery and the joy found in nature and connection with others.



  1. Foundations of Wellbeing for Business Owners
  2. The Importance of Connection and Community
  3. The Five Fundamentals of Wellbeing
  4. Balancing Business and Personal Wellbeing
  5. Endurance Mindset in Business
  6. Clire's Endurance Sports Journey
  7. The Concept of Chosen Suffering
  8. Endurance Mindset in Business
  9. Navigating Emotional Flatness
  10. The Challenge of Mastery
  11. Finding Joy in the Journey
  12. Building Community and Support
  13. The Importance of Connection with Nature



Don't delete below section - to be added to every description


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

Show more...
4 months ago
1 hour 1 minute 27 seconds

A Facilitator's Journey: Real Life Stories
Episode 42: Websites and SEO - What Every Freelancer and Facilitator Needs to Know

Is your website really working for you - or is it quietly gathering dust?


In this episode, I’m joined by Barb Davids, a website and SEO strategist who helps business owners grow their organic traffic and make their websites work harder (without all the tech overwhelm). Together, we dive into why your website still matters - even in the age of social media - and what simple changes you can make to boost your online presence.


We explore:

  1. Why having a website builds trust and credibility with clients
  2. The surprising importance of having a blog (yes, even now!)
  3. What SEO actually is — and why it’s not as scary as it sounds
  4. How to choose the right keywords and get found on Google
  5. Practical tips to improve your site without needing a full redesign

Whether you’re just starting out or thinking it might be time to refresh your online home, this conversation is packed with insights to help you take small, manageable steps toward a website that really supports your business.


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Key Links:

If you purchase the Instant Blog Planner™, you will get a free 90-minute working session with Barb. Mention 'A Facilitator's Journey' when you purchase.


Visit Barb's website HERE

Visit Barb's YouTube HERE

Connect with Barb on Instagram HERE

Connect with Barb on Linkedin HERE

Listen to Barb's podcast HERE

Grab your free site audit HERE

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

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4 months ago
48 minutes 3 seconds

A Facilitator's Journey: Real Life Stories
Episode 41: Navigating the Legal Side of Business with Lucy Wheeler

In this episode, we dive into all things legal - what it is we need in our businesses as solopreneurs, through to partnerships or big entities. Trust me when I recommend you get the legal side of your business in order early on.


My guest is Lucy Wheeler, also known as Lucy Legal. She is a lawyer who shares legal information and tips through her social media accounts and has two businesses: Lucy Legal, which provides legal templates and information for small business owners, and Wheeler Wood, a law firm that offers bespoke legal advice and services.


The conversation explores what we need to have in our businesses to be legal and within the law in the UK, to protect ourselves and our customers and clients.

What I love is Lucy's approach to making legal information accessible and understandable for everyone. We discuss the importance of legal considerations for entrepreneurs and small business owners and the value of seeking legal advice to save time and ensure compliance with regulations.


  1. What is Lucy Legal?
  2. Setting Up Wheeler Wood: A Bespoke Law Firm
  3. The Importance of Legal Documentation for Businesses
  4. Legal Templates for Trainers and Facilitators
  5. Understanding Legal Requirements and Compliance
  6. Educating Business Owners on Legal Best Practices
  7. The Value of Legal Advice and Saving Time
  8. Data Protection and GDPR Compliance
  9. Building a Strong Reputation through Professionalism
  10. Protecting Your Business Name with Trademarks


DISCLAIMER: All of the content within this podcast recording is information only. No legal advice is provided. Both Lucy and I are based in the UK and the information shared was correct and up-to-date with English law at the time of recording. Should you need specific legal advice you should consult a lawyer in your jurisdiction.


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is a podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Key Links:

Visit the School of Facilitation website HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

Show more...
5 months ago
49 minutes 46 seconds

A Facilitator's Journey: Real Life Stories
Episode 40: Me, my business and Neurodiversity

Kirsty and Hayley explore Hayley's journey into neuro-inclusion consulting, discussing the challenges and triumphs of running a business as a neurodivergent individual.


They delve into the importance of community support, the complexities of pricing strategies, and the impact of self-worth on business decisions.

The discussion highlights the multifaceted nature of entrepreneurship and the value of building a network of support. In this conversation.

Hayley shares her experiences as a neurodivergent business owner, discussing the challenges she faced with managing day-to-day business tasks and the importance of outsourcing to improve efficiency.

She highlights the significance of understanding one's energy levels and the impact of neurodivergence on daily business operations.


The discussion also touches on the concept of FOMO versus JOJI, the joy of joining in, emphasising the need for a supportive and welcoming environment in business.



  1. Hayley's Journey into Neuro Inclusion Consulting
  2. Understanding Value and Pricing in Coaching
  3. Overcoming Limiting Beliefs in Business
  4. The Importance of Community and Support
  5. The Complexity of Running a Business
  6. The Role of Self-Worth in Pricing
  7. Outsourcing for Neurodivergent Business Owners
  8. Navigating Neurodivergence in Business
  9. Understanding Energy Management
  10. The Joy of Joining In vs. FOMO
  11. Investing in Yourself and Your Business


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com


Hosted on Acast. See acast.com/privacy for more information.

Show more...
5 months ago
58 minutes 15 seconds

A Facilitator's Journey: Real Life Stories
Episode 39: Balancing Being Yourself and Business

This episode is about kindness. Firstly to ourselves as facilitators and then to our businesses. How we navigate leaving the world of corporate to go it alone and be ok to create the life we want vs the imagined 'business' life of others.


Em Stroud is a comic coach, professional clown, facilitator and entrepreneur, who shares her journey through the world of business and creativity. She discusses her dual identity as a performer and business owner, the importance of practicing one's craft, and the lessons learned from both successes and failures in entrepreneurship. Her insights provide a roadmap for aspiring entrepreneurs and highlight the significance of following one's passion.


In this engaging conversation, Em Stroud and Kirsty discuss the necessity of clear communication and onboarding, the importance of setting boundaries, and the journey towards authenticity and self- acceptance. They explore how to create a fulfilling life that aligns with personal values and the role of therapy and coaching in personal development.



  1. The Dual Identity of a Comic Coach
  2. The Importance of Practicing Your Craft
  3. The Journey of Entrepreneurship
  4. Lessons from Business Failures
  5. Navigating the Transition from Corporate to Entrepreneurship
  6. The Value of Delegation in Business
  7. Building a Supportive Network
  8. Hiring and Firing in Business
  9. The Importance of Kindness in Business Relationships
  10. Establishing Clear Communication and Onboarding
  11. The Role of Boundaries in Personal and Professional Life
  12. Embracing Authenticity and Identity
  13. Creating a Life That Makes You Happy


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Get 50% off any of the Open Days at The Leadership Impact School with the code PRESENTING50 (valid until 18th May 2025)

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

LinkedIn: em-stroud

X: emmastroudldn

Facebook: emmastroudldn

Instagram: emrstroud


Hosted on Acast. See acast.com/privacy for more information.

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6 months ago
50 minutes 42 seconds

A Facilitator's Journey: Real Life Stories
Episode 38: The Importance of Streamlining Operations and Processes in a Small Business

This episode is all about the importance of having your business processes streamlined and documented, whatever your size!


Sneha Morjaria is the founder of The Growth Chain and School of Operations. She helps founders stop doing it all ie she shows us how to operationalise our businesses so that we have time and space to do the work we love - facilitate, train or coach.


In this conversation, Kirsty and Sneha delve into the importance of operations in business, particularly for solopreneurs. Sneha shares her expertise in helping small business owners streamline their operations, emphasizing the need for a solid operational infrastructure. They discuss the significance of documenting processes through SOPs and how this can enhance efficiency and client experience.


The conversation touches on the use of AI tools to aid in business operations and creative tasks, showcasing how technology can support growth and efficiency in a business setting. They discuss various project management and CRM tools, the necessity of pre-qualifying clients, and the value of regular therapy for entrepreneurs - yes we cover it all in this conversation!


Chapters

00:00 Introduction and Background

02:46 Understanding Operations in Business

05:53 Building Operational Infrastructure

08:52 Client Success Pathway

12:03 Documenting Processes and SOPs

15:06 Leveraging AI Tools for Efficiency

17:56 Creative Tools and Their Impact

23:55 Understanding Client Language and Pain Points

27:41 Tools for Business Efficiency

36:10 Mapping Workflows for Success

40:12 Quickfire Questions and Final Insights


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

Follow Sneha on Instagram HERE

Connect with Sneha on Linkedin HERE


Hosted on Acast. See acast.com/privacy for more information.

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6 months ago
45 minutes 12 seconds

A Facilitator's Journey: Real Life Stories
SOFest: Behind the scenes

Join me, Kirsty, as I share insights into the planning and financial aspects of SoFest.


I share the exact costs of running the festival, how much money we have raised to date (4th April 2025) and how much of a financial hole there is.


I also share my excitement for the festival, the success of the impact tickets, who some of the sponsors are and the importance of community support.

I talk about value of attending SoFest for networking and personal growth, while also inviting listeners to join the inaugural festival.


If you are listening to this before 30th April 2025 there is still time to buy a ticket!!


SOFest headlines

  1. 80 people are coming to SoFest, which is exciting.
  2. The 'spreadsheet of greatness' helps track costs and revenue.
  3. 73,000 pounds have been raised so far for the festival.
  4. 7 Impact tickets have been funded.
  5. The total cost of the festival is around 90,000 pounds, excluding my teams costs
  6. Networking opportunities at SoFest can lead to valuable connections.


Chapters


00:00 Introduction to SoFest

02:48 Funding and Financial Insights

06:08 Cost Breakdown and Financial Challenges

09:00 Community Support and Sponsorships

11:46 The Value of Attending SoFest

14:52 Final Thoughts and Invitation to SoFest


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Hosted on Acast. See acast.com/privacy for more information.

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7 months ago
17 minutes 1 second

A Facilitator's Journey: Real Life Stories
Episode 37: Common Challenges Faced by Entrepreneurs and the importance of community

As business owners there are many common challenges we encounter, such as time management, financial planning, and the importance of having a clear vision and strategy. Working these out on our own can be lonely and quite frankly boring, with little fun.


Enter Ed Reid the MD of The Alternative Board, UK. This is a community aimed at alleviating the loneliness faced by SME owners and is in over 20 countries worldwide! Ed has wide-ranging knowledge from working with small businesses and supporting the owners, to helping them develop, grow, and stay sane.


Kirsty and Ed discuss the significance of accountability in business, the benefits of peer support, and the importance of planning for transitions. We also cover the significance of professionalizing a business and the various structures one can choose when starting a business. 


These are some of the topics we discussed

Common Challenges Faced by Business Owners

Professionalizing Your Business

Setting Up a Business: Key Considerations

The Power of an External Board

The Importance of Accountability in Business

Combating Loneliness and Business Growth


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

__


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Hosted on Acast. See acast.com/privacy for more information.

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7 months ago
55 minutes 12 seconds

A Facilitator's Journey: Real Life Stories
Episode 36: Saying No, Finding Balance after Burnout & Redefining Success in our Business

As facilitators, trainers, and business owners, we often find ourselves saying “yes” too much, overworking, and stretching our own boundaries—sometimes to the point of burnout. In this episode, I sit down with Beth Cougler Blom, learning designer, facilitator, and podcast host, to have an honest conversation about what it means to run a business without running ourselves into the ground.


We discuss the epiphanies that come with decades in business, how turning 50 shifts your perspective, and the ongoing challenge of setting and maintaining boundaries. From pricing our work with confidence to learning when to say no (even to past clients), this episode is full of insights for anyone navigating the world of facilitation and training.


In this conversation, we cover:

  1. The hidden challenges of growing a facilitation business
  2. Why boundaries matter—and how to hold them firm
  3. Recognizing the early signs of burnout (and what to do about it)
  4. How to shape your business your way, at any stage of life


Whether you’re just starting out or decades into your facilitation journey, this conversation will leave you reflecting on what truly matters in your work and life.


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


Beth Cougler Blom brings over 25 years of experience in the field of education, spanning roles in non-profit organizations, post-secondary institutions, municipal government, and as an entrepreneur. She began designing online learning in 2005 with the Canadian Red Cross and further honed her facilitation expertise during her years with Volunteer Victoria. In 2011, Beth founded her company, originally called Beth Cougler Blom Facilitation, which has since evolved into BCB Learning Inc. When she’s not facilitating, designing learning, or podcasting, you can find her spending time with family and friends, walking in nature, reading, doing yoga, or dreaming up new ideas.


__


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the School of Facilitation website HERE

Discover SOFest HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

Connect with Beth on Instagram HERE

Connect with Beth on Linkedin HERE

Listen to Facilitating on Purpose HERE



Hosted on Acast. See acast.com/privacy for more information.

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7 months ago
48 minutes 41 seconds

A Facilitator's Journey: Real Life Stories
Episode 35: Strategy, Facilitation & Finding Clients – A Real Talk with Faris Aranki

This episode is a live getting to know you session. Faris and I didn't meet until I hit record and this is very much a raw conversation as we talk about our businesses, the challenges of loneliness in facilitation, the impact of social media, and the importance of emotional intelligence in business.


Faris Aranki is a consultant, a facilitator, a strategist, an economist and the founder of Shiatego.


The conversation highlights the significance of building connections and the evolving nature of the facilitation and consulting industry. In this engaging conversation, Kirsty and Faris delve into the intricacies of managing finances, acquiring clients, and the importance of networking in business. They discuss the emotional challenges that come with financial management and the strategies for building a client base through consistent outreach. Faris shares his unique approach to networking, emphasising the significance of maintaining relationships and the three A's of selling: activate, advocate, and approachability.


  1. Introduction and Background
  2. The Journey of Entrepreneurship
  3. Navigating Loneliness in Facilitation
  4. The Impact of Social Media
  5. The Importance of Emotional Intelligence
  6. Strategic Insights from Consulting Experience
  7. Current Business Landscape and Adaptation
  8. The Future of Facilitation and Consulting
  9. Navigating Financial Challenges
  10. Client Acquisition Strategies
  11. The Power of Networking
  12. Scaling Up Your Business
  13. Defining Your Goals and Aspirations


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Key Links:


Connect with Faris on Linkedin HERE

Connect on Medium HERE

Follow Faris on Instagram HERE

Visit the School of Facilitation website HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com



Hosted on Acast. See acast.com/privacy for more information.

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8 months ago
56 minutes 15 seconds

A Facilitator's Journey: Real Life Stories
Episode 34: Money is Sexy: The Pricing Conversation

This episode is all about money and pricing. Listen if you want to stretch your thinking!


Laura Payne-Stanley is a Success Management Consultant and a Coach. She works with private individuals as well as corporates and small businesses to enable them to create and live the life they want.


In this conversation, Kirsty and Laura delve into the intricacies of business success management, focusing on the importance of pricing strategies, the value of personal branding, and the inner work required for entrepreneurs to confidently present their worth. They discuss how to define success, the significance of naming a business, and the realities of financial management, emphasising that pricing should reflect the outcomes delivered rather than just time spent.


Laura shares insights on constructing a desired lifestyle through pricing and the necessity of believing in one's value to communicate it to clients effectively.


Kirsty's Key Takeaways

  1. Pricing is the difference between a successful business and a hobby.
  2. Construct your life parameters before setting prices.
  3. Understanding your value is crucial for pricing confidence.
  4. Raising rates is a choice that should be made with confidence.
  5. B2E is a new model that combines elements of B2B and B2C.
  6. Understanding client needs is crucial for effective pricing strategies.


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Key Links:

Visit Laura's website HERE

Connect with Laura on Instagram HERE

Connect with Laura on Linkedin HERE

Visit the School of Facilitation website HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com



Hosted on Acast. See acast.com/privacy for more information.

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8 months ago
52 minutes 10 seconds

A Facilitator's Journey: Real Life Stories
Episode 33: Navigating the Business of Facilitation and Training

This episode is about the pro's and con's of being an associate/sub-contractor vs having your own clients, pricing, and the power of niching.


Murray Cowell is a man on a mission to support facilitators, trainers, and coaches in developing themselves and their businesses. He has years of real-life experience of running training and facilitation businesses, accidentally created an email marketing business that ran for 10 years and now hosts monthly free learning sessions, coaches and has a membership.


In this conversation, Kirsty and Murray explore the intricacies of running a business as a facilitator and trainer. They discuss the challenges of pricing, the dynamics between associate and direct client work, and the importance of demonstrating value in training programs. The conversation delves into personal experiences, insights on marketing, and strategies for enhancing learning outcomes through blended learning approaches. They discuss the concept of viewing training as an investment rather than a cost, and the significance of niching in the coaching and training industry. Murray shares practical advice for new facilitators, highlighting the importance of leveraging personal networks and building long-term connections.


Navigating the Business of Facilitation

The Associate vs. Direct Client Dilemma - it depends on what you want out of life!

Understanding Pricing Strategies

Demonstrating Value in Training Programs - talk investment vs price or cost

Aligning Training with Strategic Priorities - help clients connect the learning to the bigger organisational picture

The Importance of Niching - what is your unique value that you bring to clients?

Advice for New Facilitators


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:

Visit the Accelerando website HERE

Connect with Murray on Linkedin HERE

Sign up for the FREE ClientFind membership HERE

Visit the School of Facilitation website HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com



Hosted on Acast. See acast.com/privacy for more information.

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9 months ago
1 hour 1 minute 16 seconds

A Facilitator's Journey: Real Life Stories
Episode 32: Consultant or Facilitator? The impact of our language and words

Chris Taylor is a serial entrepreneur, who in his own words, is not known as a facilitator or a trainer, yet finds himself working with this community time and again.

He is the founder of Actionable.co which supports training companies with the tools to prove their impact on behaviour change and stand out in a crowded market.


In this conversation, Kirsty and Chris delve into the intricacies of habit formation, they explore the nuances of language in consulting versus facilitation, the challenges faced in client interactions, and the common hurdles in growing a service-based business.


WARNING: The recording of this episode was fraught with technical gremlins.....we chose to leave some of the moments of 'urgh' on the recording. Go with me on this one team.


takeaways

  1. Understanding Triggers and building new habits
  2. New habits should be laughably small to ensure consistency.
  3. Defining your 'why' enhances intrinsic motivation.
  4. Consultant vs. Facilitator: Language and Perception
  5. Navigating Client Conversations and Proposals
  6. Connecting learner goals to organizational priorities aids in securing budgets.
  7. Client conversations should focus on both participant and organizational benefits.
  8. Understanding the dynamics of buying committees is vital for proposals.
  9. Challenges in Growing a Service-Based Business
  10. Saying no to bad clients can lead to better opportunities.
  11. Investing in high-caliber mastermind groups can foster growth.
  12. Imposter syndrome can indicate you're in the right environment.


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.



Key Links:


chris@actionable.co


Connect with Chris on Linkedin HERE

Follow Chris on X HERE

Visit the School of Facilitation website HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com



Hosted on Acast. See acast.com/privacy for more information.

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9 months ago
53 minutes 4 seconds

A Facilitator's Journey: Real Life Stories
Episode 31: The power of persistence during times of change

This episode is about Annette's journey from being a corporate trainer to establishing her own business in facilitation and training during the pandemic. We talk about the challenges and opportunities presented by the pandemic, the importance of networking, and the personal growth that comes from stepping out of one's comfort zone.


Annette is a trainer facilitator, lover of Insights Discovery, wearing bright colours and working from her Green Shed.


Annette shares her insights on persistence, the value of providing more than expected, and the lessons learned from her experiences in the training industry. We discuss the challenges of self-promotion, the importance of authenticity, and the impact of inner work on personal and professional growth. Annette reflects on her experiences with interim roles, the transition from associate work to direct clients, and the significance of investing in both personal development and business branding. The conversation emphasises the value of persistence and being true to oneself in the journey of building a successful career.


Chapters

00:00 Introduction and Setting the Scene

02:59 The Journey to Becoming a Trainer

05:59 Navigating the Transition to Self-Employment

08:55 Overcoming Age-Related Doubts

11:46 The Impact of 2020 on Business

14:49 Learning and Growth During Lockdown

17:52 Building Persistence and Networking

20:59 The Importance of Providing Value

23:49 Final Thoughts and Reflections

26:17 The Impact of Sales Background on Training

28:04 Challenges of Self-Promotion

30:20 Disassociating Self from Service

32:31 The Importance of Inner Work

34:58 Rebranding and Authenticity

36:57 Navigating Interim Roles

40:47 Transitioning from Associate to Direct Clients

45:00 Investing in Personal and Business Growth


I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

____


A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.

You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Key Links:

Visit Annette's website HERE

Connect with Annette on Linkedin HERE

Visit the School of Facilitation website HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE

contact@schooloffacilitation.com



Hosted on Acast. See acast.com/privacy for more information.

Show more...
10 months ago
52 minutes 23 seconds

A Facilitator's Journey: Real Life Stories

A Facilitator's Journey is the podcast that looks at how you run your businesses as a facilitator or trainer.


You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.


Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.


Hosted on Acast. See acast.com/privacy for more information.