The Waiting Game: How to Handle Delays in Authorization Approvals

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A Caring Touch

A Caring Touch Home Health and Hospice

26 episodes

1 week ago

"A Caring Touch" is a podcast dedicated to supporting seniors and caregivers through their golden years. It offers guidance, support, and uplifting stories on topics like health tips, elder care systems, emotional well-being, and aging gracefully. Each episode features conversations with geriatric care experts, caregivers, seniors, and advocates for elder community well-being. Tune in for practical advice, heartwarming stories, and a compassionate space to connect and learn about senior support.

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The Waiting Game: How to Handle Delays in Authorization Approvals

A Caring Touch

10 minutes 13 seconds

4 months ago

The Waiting Game: How to Handle Delays in Authorization Approvals

No one prepares you for the endless phone calls, the missing signatures, and the sinking feeling of watching days turn into weeks while you wait for home health care approval. If you’ve ever felt trapped in that limbo—wondering what’s happening behind the scenes—this episode of A Caring Touch is here to guide you through it.

We dive into the most common reasons authorizations get delayed, from overlooked paperwork to confusion over who’s responsible for moving things along. You’ll hear exactly how to communicate with your insurance company in a way that cuts through the runaround, and why documenting every conversation matters more than you think.

You’ll also learn how to recognize when it’s time to escalate your request, what your options are if you need to file an internal complaint, and how to stay calm and organized through it all. Most importantly, this episode reminds you that you have every right to advocate fiercely for the care your loved one deserves—and that persistence can make all the difference.

Tune in and discover how to turn the waiting game into a proactive plan, so no one’s health is left hanging in uncertainty.

Key Timestamps

[0:00:00] Welcome to the A Caring Touch Podcast

[0:02:00] Common bottlenecks for home health care authorization approval

[0:03:30] Speaking to your insurance company to expedite approval

[0:04:45] What happens when documentation is missing

[0:05:24] Taking note of who you’re speaking to regarding approval

[0:06:25] When should you expedite your home health care’s authorization approval

[0:08:00] Options to file an internal complaint.

[0:09:03] Be an advocate for the care your loved ones deserve.

Memorable Quotes:

“If care is being impacted, again, home health is something that typically needs services started immediately.” -Avishka

“Don’t give up because your voice is needed and it will be heard. You’re not being annoying. You’re being an advocate for the care your loved ones deserve.” -Avishka

Connect With Us:

Website: https://acthhs.com/

Instagram: https://www.instagram.com/caring_touch_home_health/

Facebook: https://www.facebook.com/people/A-Caring-Touch-Home-Health-Services-Hospice-Care/100064240562985/

LinkedIn: https://www.linkedin.com/company/a-caring-touch-home-health-services/

Produced by Evolved Podcasting: https:// www.evolvedpodcasting.com