Property management is the heartbeat of every real estate business — yet it’s also one of the toughest, most overlooked parts of the industry. In this episode of 25 Hours with Lisa Novak and Immy Callister, we’re pulling back the curtain with Nick Georges, Director of Growth at Wingman Group, to uncover what’s really happening inside property-management teams right now. Nick shares why so many agencies are struggling to retain great property managers, what leaders can do to rebuild team culture, and how smarter systems can transform the way businesses operate. He also reveals where the biggest opportunities lie for innovation, growth, and longevity in the years ahead. In this episode we uncover: The real reasons behind the industry’s property-management talent crisis How to turn a reactive department into a high-performing profit centre Why leadership and communication are the secret to retention and results The future of operations, technology, and growth inside real estate businesses Nick’s top lessons from two decades leading and mentoring high-performing teams Whether you’re a principal, property manager, or agency leader, this episode will give you the clarity and tools to strengthen your team and scale with confidence.