It’s fair to assume most of us are skeptical of customer service today. Service providers seem to say the right things to get the sale, then they ghost you. We want to feel important as customers. We want someone to understand our wants, our needs and then be honest in helping us make our decisions. Do that and we’ll gladly become customers… REPEAT customers. But that doesn’t seem to be the focus of service providers. True - we also need to bear some of the responsibility. Some of us don’t wa...
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It’s fair to assume most of us are skeptical of customer service today. Service providers seem to say the right things to get the sale, then they ghost you. We want to feel important as customers. We want someone to understand our wants, our needs and then be honest in helping us make our decisions. Do that and we’ll gladly become customers… REPEAT customers. But that doesn’t seem to be the focus of service providers. True - we also need to bear some of the responsibility. Some of us don’t wa...
Grief is a funny bitch. It can tear you down, or it can light your FIRE. In episode one, real-life sisters, business partners, and podcast hosts, Lana and Laura get raw about shifting their mindset and reinventing themselves as women and entrepreneurs after immense loss. They dish on formative experiences... That time Lana's hair stylist told her that her boss had called and said to make her “more blonde.” The career sacrifice Laura had to make for her child. Together they founded...
Woman Up with The Sister Brand
It’s fair to assume most of us are skeptical of customer service today. Service providers seem to say the right things to get the sale, then they ghost you. We want to feel important as customers. We want someone to understand our wants, our needs and then be honest in helping us make our decisions. Do that and we’ll gladly become customers… REPEAT customers. But that doesn’t seem to be the focus of service providers. True - we also need to bear some of the responsibility. Some of us don’t wa...
