It’s fair to assume most of us are skeptical of customer service today. Service providers seem to say the right things to get the sale, then they ghost you. We want to feel important as customers. We want someone to understand our wants, our needs and then be honest in helping us make our decisions. Do that and we’ll gladly become customers… REPEAT customers. But that doesn’t seem to be the focus of service providers. True - we also need to bear some of the responsibility. Some of us don’t wa...
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It’s fair to assume most of us are skeptical of customer service today. Service providers seem to say the right things to get the sale, then they ghost you. We want to feel important as customers. We want someone to understand our wants, our needs and then be honest in helping us make our decisions. Do that and we’ll gladly become customers… REPEAT customers. But that doesn’t seem to be the focus of service providers. True - we also need to bear some of the responsibility. Some of us don’t wa...
Back in 2008 Rosalyn Fung had it all. She was a clinical psychologist with a busy practice, she’d just married her husband, she was a fitness model with the body she always wanted. Fast forward to today and only the husband remains. And she’s good with that. Rosalyn admits that back then, she looked like the epitome of self-confidence on the outside but on the inside, she was in turmoil. She had major struggles - a lack of confidence and even an eating disorder. The change came in the form of...
Woman Up with The Sister Brand
It’s fair to assume most of us are skeptical of customer service today. Service providers seem to say the right things to get the sale, then they ghost you. We want to feel important as customers. We want someone to understand our wants, our needs and then be honest in helping us make our decisions. Do that and we’ll gladly become customers… REPEAT customers. But that doesn’t seem to be the focus of service providers. True - we also need to bear some of the responsibility. Some of us don’t wa...