This interview with Stefano Puntoni explores the psychological impact of AI in the workplace — how its implementation affects employee well-being, motivation, and retention. It covers the hidden psychological disruptions AI creates, why people feel less threatened by AI than by human replacement, and how cost-cutting narratives harm morale.

The discussion examines how AI influences employees’ sense of competence, autonomy, and relatedness, and offers practical guidance on implementing AI in a psychologically supportive way. It also explores how companies can build “AI-proof” skills like creativity and ethics — and what they must do now to avoid losing top talent in the AI-driven future.