In this episode of the 'Watts In Your Data' podcast, Denis discusses advancements in AI agent technology in the energy and utilities industry with Serena, the lead data architect at Bluedigit, the IT subsidiary of Italgas, Europe’s first gas distributor. Serena details their initiatives at Italgas particularly focusing on their AI-driven IT operations.
The conversation delves into their journey since 2017, leveraging AI to ease workload, reduce ticket resolution times, and improve data quality. Key points include the integration of Databricks for centralizing data, the creation of an AI Factory combining IT and HR departments, and the deployment of multiple AI agents to automate IT operations, manage data, and resolve support tickets.
Serena emphasizes the importance of human feedback in improving AI agents, observability for effective resource management, and future plans for extending automation in cyber-security and cloud infrastructure. The discussion concludes with a call for empathy towards users adapting to AI and the potential for future innovations.
In this episode of the Industrial Data Quality Podcast, I talk with with John Walmsley of Aluminate Technologies, about what AI actually does in heavy industry today, cutting through the hype to explore real applications and challenges.
John brings experience from semiconductors to medical devices to AI in heavy industry. The conversation covers three levels of industrial AI: continuous monitoring, multi-sensor analysis, and autonomous optimization. Using aluminum industry examples, we explore why AI projects get stuck in pilot phase and what it takes to scale solutions enterprise-wide.
Notable Quotes
"The two words to remember every time you think you've got a great solution that will generate more data for someone is 'so what?'" - John
Key Learnings
Reach out to John Walmsley on LinkedIn.
In this episode of the Industrial Data Podcast, I interview Lonnie Bowling about the evolution of operational technology (OT) data integration from the 1990s to present day (2025). Lonnie, who runs Diemus consulting, shares insights from his extensive career in industrial automation and data integration. The discussion traces how manufacturing and utility companies moved from focusing purely on automation to recognizing the value of operational data, the rise of historian systems like OSIsoft PI, challenges with proprietary formats and data quality, and the industry's current shift toward cloud computing and AI-powered analytics. Both of us acknowledge that while new technologies will transform the landscape, legacy systems will remain an essential part of industrial operations for decades to come.
Key Ideas:
Reach out to Lonnie Bowling:
In this episode Denis invites Thomas to speak on the topic of industrial time series data quality. we delve into the challenges and importance of ensuring data reliability and observability in industrial settings. Thomas shares his extensive background in industrial time series data and his current work with Timeseer, a platform focused on data quality and observability. The conversation covers various aspects, including the differences between data reliability and observability, the challenges of moving data from the shop floor to the cloud, and the need for a proactive approach to data quality management. Finally, we discuss real-world examples and the technical and organizational components required to address data quality issues.
Notable Quotes
Reach out to Thomas
This podcast episode was originally recorded as a video on my YouTube channel. In this episode I give a chronological overview of the first six years of my career in data. I do not have a background in programming or computer science, so I hope my store may inspire other people to transition into this field
Welcome to my podcast! In this very first episode I introduce the topics of this podcast and explain my background in data.