Every day, millions of passengers board planes, trusting that someone, somewhere, is keeping them safe. But behind the polished image of commercial aviation lies a hidden, bureaucratic process—managed quietly by the FAA and other aviation regulators—that is supposed to identify and communicate dangerous aircraft defects. When a problem is discovered, however, the FAA doesn’t sound an alarm alerting passengers to unsafe conditions—it sends out dense, technical service bulletins that can take s...
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