In this final episode of season four, YS Chi sits down with the chief technology officers at LexisNexis Risk Solutions, Elsevier and LexisNexis Legal & Professional to explore the topic of technology at RELX. RELX is not a tech company, but a big user of technology. Around 12,000 technologists, over half of whom are software engineers, work at RELX. Annually, the company spends $1.9bn on technology. Vijay Raghavan, Jill Luber and Jeff Reihl share insights on how they are drivi...

In this episode, YS Chi speaks with Rose Thomson, RELX chief human resources officer, to explore the RELX business culture. They unpack the elements underpinning the culture that unites our teams, making customer centricity, continuous improvement and innovation possible. This is a fascinating discussion at the intersection of purpose, strategy and values. A 'must-listen' episode for anyone looking to understand RELX and how culture drives performance at all levels of the organisation.&...

In this episode, we turn the tables on our usual host YS Chi, who becomes our guest for the week. Join us as Marcia Balisciano, RELX Chief Sustainability Officer and Global Head of Corporate Responsibility, poses the questions to reveal fascinating insights from 20 years of curiosity, learning and working with great people at RELX. YS Chi, RELX Director of Corporate Affairs shares with Marcia what we mean by our Unique Contributions. As he celebrates two decades at RELX, YS reflects on...

In this episode, YS Chi interviews Laura Hassink, Managing Director of Elsevier journals. Elsevier publishes 17 percent of the world's research output across its 3,000 journals. This gives it a unique vantage point on some of the biggest issues currently discussed in the research and scientific communities: research integrity, trust in science, AI, and the 'pay to read' and 'pay to publish' models. Laura discusses these issues head on. This episode is also available on YouTube at ...

In this episode, YS Chi speaks with Bill Madison, CEO of our insurance business at LexisNexis Risk Solutions to explore the dynamics within the insurance industry and why premiums keep rising across the board. To understand the challenges consumers and insurance carriers are facing today, Bill takes us back to 2020, right at the beginning of the pandemic. This episode is also available on YouTube at https://youtu.be/PGgi39UtbBE

In this episode, YS Chi speaks with Kimberly Sutherland, vice president of fraud and identity at LexisNexis Risk Solutions. Banks and businesses need to constantly adapt to our need for fast and secure online transactions, while having to detect and stop online fraud. This is a complex task since scammers are increasingly sophisticated and operate as organized networks. What can businesses do to better protect their customers from fraud? How can biometrics play a role? What does ...

In this episode, YS Chi speaks with Brian Brittain, Chief Operations Officer, and Gaby Appleton, Chief Product Officer at RX, the global events business. The events industry is all about connecting buyers and sellers and bringing people together to enable them to grow their business. Far from being a threat to in-person events, as many feared, the pandemic triggered an acceleration in the development of technology which is transforming the customer experience, making participation...

YS Chi speaks with Philippa Scarlett, RELX global head of government affairs. As a child of diplomats, Pippa has a unique background which gives her cross-cultural competency in a role that requires global thinking. She shares her insights on how different governments think about AI and the opportunities and challenges they face when leveraging AI and generative AI for their own use. What are the different governmental approaches to AI regulation? How best to approach regulation when fa...

In this first episode of Season Four, YS Chi speaks with Sean Fitzpatrick, CEO of LexisNexis North American, UK & Ireland. In June 2023, YS interviewed Mike Walsh, CEO of LexisNexis Legal & Professional, a few months after introducing generative AI at scale to the legal profession. Fast forward to 2025 and thousands of small and large legal firms are now actively using this new technology across multiple regions. YS asks Sean how customers are adapting to, and adopting this new ...

Hugh Jones joined RX as CEO in February 2020, and within a month, was facing the implications of the global Covid pandemic. The business, like many others, was seriously impacted. But three years on, recent shows are now performing on average better than their pre-Covid versions. So what has happened? What innovations have been implemented that make events different? What does it mean for exhibitors and visitors? In this episode, hear how Hugh Jones is leading RX towards ...

Mike Walsh, CEO of LexisNexis Legal & Professional, and part of RELX, takes a deep dive into the subject of generative AI and the law. What are the opportunities and risks for lawyers? What are the use cases? What will legal work look like in years to come? LexisNexis Legal & Professional recently launched a generative AI platform designed to transform legal work. Unlike ChatGPT which creates hallucinations, Lexis+AI is built and trained on the largest repository of accu...

Imagine an American single mother of two teenagers living in Indianapolis who decides it is time to buy her first family home. With no debt, a college degree and a steady job, one would think it would be easy to secure a mortgage. Except she can’t. What about a British national in his mid-thirties moving back to the UK after spending some time in Hong Kong? He has a corporate job and needs access to credit to get his life organised in the UK. Except he can’t because he has no past credit hist...

Alicia’s story is a rare story of survival. Twenty years ago, Alicia was abducted and raped by a man she met in an online chatroom. She was just 13 at the time. Her ordeal lasted four days, which was the time it took for the FBI to track down her kidnapper. Since her rescue, Alicia has devoted her life to fighting child predators and educating children and adults on internet safety and sexual exploitation. She is one of the most vocal and outspoken advocates for child safety legislation...

Our largest and most vital US public government programs — food stamps (SNAP), Medicaid, Temporary Assistance for Needy Families (TANF), unemployment insurance and even the tax system — are being systematically plundered by domestic and transnational criminals who are intent on disrupting our way of life. Woody Talcove knows this because for 14 years, he has been on the frontlines of securing government agencies from fraudsters, cybercriminals and adversaries. The level of fraud is possibly t...

As a global organisation with 33,000 people across 40 countries, how do we make sure we continue to attract, retain and develop talent? How do we adapt to new employee expectations? How do we create a working environment that is inclusive, embraces diversity of thought and allows people to have long and rewarding careers? In this episode, Rose Thomson, RELX chief human resources officer, shares with YS Chi her perspective on some of the big people themes that organisations need to thi...

In this second episode, YS Chi explores the subject of Artificial Intelligence and Ethics, also sometimes called Responsible AI. Like any technology gaining prominence, there is both substance and fuzziness to be found in discussions around AI. There are also many grey areas that are sometimes presented as black and white. Vijay Raghavan, chief technology officer of LexisNexis Risk Solutions, explains how we look at Responsible AI and offers a helpful framework that differentiates real-world ...

To mark the launch of our third series of Unique Contributions, our host, YS Chi, explores the issue of the Rule of Law and how to make it universal and relevant for everyone. YS Chi asks Ian McDougall, general counsel of LexisNexis Legal & Professional and president of LexisNexis Rule of Law Foundation, if there's a Rule of Law crisis? And if so, how do we maintain trust, the glue that keeps it all together. In a further conversation, YS Chi talks to Alison Manchester, vice preside...

A sea change is occurring within the air travel industry. From last minute bookings to reduced business travel and new efficiencies aligned to sustainability targets, new travel patterns are emerging. Which of these will remain permanent beyond the pandemic and how will the industry rebuild better? In this 10th and final episode of Season 2, YS Chi speaks with Jeremy Bowen, CEO of Cirium, who shares his thoughts and insights on how this resilient air travel industry can come back stronger, gr...

How do you build a workplace culture and why does it matter? As business leaders grapple with retaining talent, inclusion and wellbeing, building a culture centered around purpose is top of mind. In this episode, YS Chi speaks with Rashelle Cejo, vice president of human resources for LexisNexis Asia and RELX shared service centre in the Philippines. The centre, known as REPH, is one of the fastest-growing business facilities by headcount with over 4,000 employees in Manilla. As the very fir...

In this episode, YS Chi speaks with Márcia Balisciano, global head of corporate responsibility at RELX. Márcia joined RELX 18 years ago to establish a ‘global community programme’ which the then CEO thought would be a two-year gig. At the time, terms like ‘ESG’ (Environmental, Social and Governance) or ‘CR’ (Corporate Responsibility) hadn’t yet made it into the global conversation. 18 years later, RELX scores consistently at the top of ESG rankings. Márcia talks about the journey that h...