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unbillable hours - a podcast about better professional services marketing
Ash, Flo
100 episodes
1 month ago
So, your job is to market a consultancy? Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing. “unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you. Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you). Care to give it a try? Then listen in right away - or read a bit more about the project here: https://unbillable-hrs.com/
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Marketing
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Management
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All content for unbillable hours - a podcast about better professional services marketing is the property of Ash, Flo and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
So, your job is to market a consultancy? Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing. “unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you. Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you). Care to give it a try? Then listen in right away - or read a bit more about the project here: https://unbillable-hrs.com/
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Marketing
Business,
Management
Episodes (20/100)
unbillable hours - a podcast about better professional services marketing
C2E20 - Frameworks That Work: Designing Your Consulting IP with Charlotte Crowther
Some frameworks just sit in decks. Others do real work. They spark interest, guide delivery, and help consulting firms stand out with confidence... and in this episode, we dive into the kind that do exactly that—signature frameworks—with designer and methodology expert Charlotte Crowther. We unpack how to craft one that’s not just smart… but strategic. So, iIf you’ve ever wondered what separates a slide from a system—this one’s for you!   Episode guest Charlotte Crowther, founder, SignatureFramework.com   CreditsVoices, production, etc. by Ash and FloCreative and design advice by @calmar.creativInto, outro voiceover for the unbillable hours podcast by @iamthedakotaMusic also by @iamthedakota  
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1 month ago
38 minutes

unbillable hours - a podcast about better professional services marketing
C2E19 *Replay* Making rain (differently)
Ever heard of ”Rainmakers” - the bizdev champions of the services world? HBR published a piece saying their game is changing. Ash and Flo dove in to figure out how, exactly (spoiler: it’s related to marketing!)
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1 month ago
35 minutes

unbillable hours - a podcast about better professional services marketing
C2E18 - From proposition to thought leadership: How to plan consultancy content
We’re back - and start our post-summer show with a deep dive into answers to the dreaded question ”What should our consultancy post about?” (or some such): Tune in to hear Flo discuss the best philosophy for thought leadership planning and how to derive content from your value proposition. Enjoy!
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1 month ago
22 minutes

unbillable hours - a podcast about better professional services marketing
C2E17 - Everyone Sells: How to build your firm's holistic sales capability
You’ve nailed your value proposition—now what? In this episode, we show how consultancies can embed business development capabilities across the whole firm, turning scattered effort into a coordinated go-to-market machine.
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4 months ago
19 minutes 58 seconds

unbillable hours - a podcast about better professional services marketing
C2E16 - Why "cold outbound sales" don't work in consulting (and what to reach out instead)
There, we’ll say it: ”Cold outreach selling” - whether by email, phone, or LinkedIn - doesn’t really work in consulting (with a few exceptions perhaps confirming this rule). So... what can you do instead? Ash and Flo share some insights and tips you might want to listen to before sinking another 20k into an outreach effort with no ROI...
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4 months ago
25 minutes 38 seconds

unbillable hours - a podcast about better professional services marketing
C2E15 - AI and advisory - some notes
We pause our strategy guide curriculum for a bit of news-related coverage - and have Ash and Flo review the new ”Trends - Artificial Intelligence” report by Mary Meeker and her Co-authors at VC firm, Bond. The two use it to share some views re. how consultancies should position in this so-called ”age of AI”... enjoy!
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4 months ago
35 minutes 55 seconds

unbillable hours - a podcast about better professional services marketing
C2E14 - Acing case study creation
Ah, yes: Case studies - the workhorses of consultancy business development! So important to prove you can deliver your proposition! And yet, often in such sorry, sorry states... (Like, really: Many of them are not exactly great). The team invited Lead Comet's James De Roche to discuss why so many case studies don't work, how to fix them, and much more - listen to their conversation here!Episode guest James De Roche, founder, Lead Comet CreditsVoices, production, etc. by Ash and FloCreative and design advice by @calmar.creativInto, outro voiceover for the unbillable hours podcast by @iamthedakotaMusic also by @iamthedakota   Show notesFind Lead Comet's website over at: https://leadcometdigital.com/ Follow James on LinkedIn here: https://www.linkedin.com/in/jamesleadcomet/ 
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5 months ago
34 minutes 59 seconds

unbillable hours - a podcast about better professional services marketing
C2E13 - "Stacking" propositions for a multi-service firm
Yes, we’ve explained how to design a value proposition. But what if a single proposition won’t cut it - because your firm is large enough to house several practices, multiple service lines, and an even greater number of services? Ash and Flo explain, but want to remind you again here: Multi-propoisition stacking is a tool to facilitate effective strategy in larger firms - it’s not your excuse to stay as broad and messy as possible 😉.
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5 months ago
24 minutes 22 seconds

unbillable hours - a podcast about better professional services marketing
C2E12 - Competing (and winning) against bigger firms
Oh, hey - a ”prequel!” Well, of sorts, at least: In this episode, Ash and Flo explore how small and mid-sized consultancies can compete—and win—against the big guys. They share four moves to help you out-position, out-deliver, and outsmart the giants, including how to de-risk the buying journey, pick smarter battles, and show up differently. It’s great input to have before refining your firm’s value proposition (hence the ”prequel” comment here).
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6 months ago
26 minutes 10 seconds

unbillable hours - a podcast about better professional services marketing
C2E11 - Positioning, productisation and pushing boundaries with Florian Heinrichs (Consultancy Edge re-broadcast)
Surprise episode! For this one, we’ll break from our pre-planned curriculum of ”how-to” episodes to syndicate a conversation between Total Growth Ownership’s Matt Hodkinson and Flo for Matt’s ”Consultancy Edge” podcast. Listen to the two of them discuss positioning, productisation and pushing boundaries in consulting!
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6 months ago
53 minutes 22 seconds

unbillable hours - a podcast about better professional services marketing
C2E10 - Articulating your consultancy's point of view; designing its signature method
And, here we are: This is the final episode of our ”value proposition design” series introducing the ”Value Proposition Canvas” by TheVisibleAuthority! In this one, we’ll cover why your firm needs both a point-of-view and a method of delivery, how the two are connected - and how you can go about designing yours. Enjoy!
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7 months ago
20 minutes

unbillable hours - a podcast about better professional services marketing
C2E9 - The right way to promise consulting results (Value Proposition Design part 5)
In this episode, we tackle the next big question in value proposition design: “What can clients expect from us?” Flo breaks down how to nail your expertise, immediate impact, and business outcomes—from defining your consulting type to describing clear before-and-after states. Quick, punchy, and BD-ready. Tune in!
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7 months ago
24 minutes 35 seconds

unbillable hours - a podcast about better professional services marketing
C2E8 - Describing your clients' needs, struggles, and options (Value Proposition Design, part 4)
On to the next part of our strategy/value proposition design series: Describing your ideal clients’ needs and struggles - or, more specifically, jobs-to-do, hurdles to success, and options for overcoming said hurdles. Sounds complicated? Don’t worry, it isn’t - Ash and Flo will explain!
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7 months ago
20 minutes 57 seconds

unbillable hours - a podcast about better professional services marketing
C2E7 - Who are our best clients, really? (Defining your consulting firm's ideal client profile)
In this episode, we’ll dive even deeper into value proposition design ... and discuss the next critical issue: Defining your consulting firm’s ideal client profile or ”ICP.” Flo will guide you through all key steps, from defining ”ideal” to reviewing your best recent engagements, to deriving a crisp description of your ICP.
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7 months ago
35 minutes 28 seconds

unbillable hours - a podcast about better professional services marketing
C2E6 - Why do clients come to us? A quick guide to defining your consulting firm's specialization
You’ve heard how important it is to refine your firm’s value proposition - so let’s get to it! In this episode, Flo will walk you through the process of filling in box nr. #1 in TheVisibleAuthority’s ”Value Proposition Canvas,” and find a comprehensive (and compelling) answer to the question: Why do clients come to you?
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8 months ago
25 minutes 31 seconds

unbillable hours - a podcast about better professional services marketing
C2E5 - How to refine your firm's value proposition (a crucial step towards strategy!)
We’ve already told you how important it is to refine your firm’s value proposition before you refine its bizdev strategy. So, let’s explore a framework for doing just that, shall we? Listen to Ash and Flo explaining the ”five questions” you can answer to create a compelling proposition, and hear their tips for differentiating your promise to the market.
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8 months ago
27 minutes 57 seconds

unbillable hours - a podcast about better professional services marketing
C2E4 - How to prepare your bizdev strategy
Ever heard the idiom ”sh#t in, sh#t out?” Well, it’s very much true for business development, too. Which is why, for this first episode in our mini-series about ”strategy,” Ash and Flo explain which inputs need to go into your bizdev strategy if you’re to be successful with it.
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8 months ago
30 minutes 23 seconds

unbillable hours - a podcast about better professional services marketing
*Reupload* C2E3 - What success looks like in bizdev systematization
Since we seem to have screwed up last week's upload ... here's the very same episode, yet again, in full length and quality. Apologies, everyone! Ready to systematize your consulting firm's business development inititiatives? Well, let's start you off the right way then ... and discuss objectives, metrics and targets (yay!). Listen in to this "monologue" episode to hear Flo explain which benchmarks to pursue with your efforts... he'll keep it light on the math, we promise!   CreditsVoices, production, etc. by Ash and Flo.Creative and design advice by @calmar.creativInto, outro voiceover by @iamthedakotaMusic also by @iamthedakota CreditsVoices, production, etc. by Ash and Flo.Creative and design advice by @calmar.creativInto, outro voiceover by @iamthedakotaMusic also by @iamthedakota   Show notes CreditsVoices, production, etc. by Ash and Flo.Creative and design advice by @calmar.creativInto, outro voiceover by @iamthedakotaMusic also by @iamthedakota   Show notes Show notes Link to the SPI research report Flo mentionsA news release by SPI featuring some of the market stats   
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8 months ago
2 minutes 41 seconds

unbillable hours - a podcast about better professional services marketing
C2E3 - What success looks like in bizdev systematization
Ready to systematize your consulting firm’s business development inititiatives? Well, let’s start you off the right way then ... and discuss objectives, metrics and targets (yay!). Listen in to this ”monologue” episode to hear Flo explain which benchmarks to pursue with your efforts... he’ll keep it light on the math, we promise!
Show more...
8 months ago
2 minutes 41 seconds

unbillable hours - a podcast about better professional services marketing
C2E2 - Making the case for systematized business development
Ready to change how your consultancy ”does bizdev?” Great! But chances are, you’ll have to convince a few other people in your firm... which is why, in this episode, Ash and Flo sketch out the case for shifting to a more strategic, more systematic way of business development. Enjoy!
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8 months ago
23 minutes 2 seconds

unbillable hours - a podcast about better professional services marketing
So, your job is to market a consultancy? Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing. “unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you. Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you). Care to give it a try? Then listen in right away - or read a bit more about the project here: https://unbillable-hrs.com/