This episode of the Tyler Tech Podcast features Tim Walsh, general manager of cybersecurity at Tyler Technologies. He discusses why building a strong cybersecurity posture starts with people — not just technology. The conversation explores how public sector leaders can strengthen cyber resilience by investing in their workforce, providing training and resources, and creating a culture where security is a shared responsibility. Tune in to hear how empowering teams and fostering cyber awareness can help organizations stay prepared in an evolving threat landscape.

This episode of the Tyler Tech Podcast features Ryan Jacobson, manager of software engineering, and Sonya Newell, team lead in cybersecurity at Tyler Technologies. They discuss how artificial intelligence is transforming cybersecurity — creating new opportunities for defense while introducing fresh risks for public sector agencies. The conversation explores the evolving threat landscape, from ransomware and zero-day vulnerabilities to AI-generated phishing and voice scams. Tune in to hear how leaders can build awareness, adaptability, and a strong security culture to stay resilient in an AI-driven world.

This episode of the Tyler Tech Podcast features Chris Hall, commissioner of Collier County, Florida. He shares how the county adopted priority based budgeting to move away from subjective, manual methods and toward a data driven, goal oriented framework. The conversation highlights how Collier County identified redundancies, uncovered millions in savings, and empowered staff to make more strategic decisions. Tune in to hear how a smarter budgeting process is helping the county strengthen fiscal responsibility and deliver better services to residents.

This episode of the Tyler Tech Podcast features Elliot Flautt, director of state data solutions at Tyler Technologies. He shares how governments are breaking down silos, balancing transparency with privacy, and using data to build trust with their communities. The conversation highlights the role of strong data governance, practical steps for maximizing limited resources, and how artificial intelligence (AI) is creating new opportunities for resident engagement. Tune in for insights on leading with data and preparing for the future of public sector innovation.

This episode of the Tyler Tech Podcast features Pat Martel, West Coast regional director at ICMA and former city manager. She shares how ICMA is supporting today’s leaders in addressing challenges like workforce recruitment, digital access, and innovation. The conversation highlights leadership development programs that prepare the next generation, the role of technology and AI in reshaping service delivery, and how communities are bridging the digital divide. Tune in for insights on building resilient local governments and a preview of the upcoming ICMA Annual Conference.

This episode of the Tyler Tech Podcast explores how strong data governance is the key to unlocking AI’s full potential in the public sector. Recorded live at Tyler Connect, the conversation features Franklin Williams, president of Tyler’s Data & Insights Division and deputy CTO. He shares how effective governance — from data inventory to accountability — enables better decision-making, supports trustworthy AI, and empowers both people and systems. Tune in for practical insights on building a strong data foundation for the future of government technology.

This episode of the Tyler Tech Podcast explores how public sector leaders are rethinking budgeting to create more transparent, data-driven, and community-focused financial strategies. Recorded live at Tyler Connect, the conversation features Chris Fabian from Tyler, Liz Steward from Envisio, and Nick Mastronardi from Polco. Together, they share how priority-based budgeting, performance management, and resident engagement can help governments align resources with strategic goals and build lasting public trust. Tune in for a compelling look at the future of budgeting in the public sector.

This episode of the Tyler Tech Podcast explores how public sector agencies can modernize with purpose by embracing cloud technology and laying the groundwork for emerging innovations like AI. Recorded live at Tyler Connect, Tyler senior product manager Mike Teeters shares practical advice on overcoming legacy system challenges, addressing workforce and budget constraints, and building trust through transparency and data governance. Tune in for a thoughtful conversation on how incremental steps today can lead to resilient, scalable solutions for tomorrow.

This episode of the Tyler Tech Podcast clarifies the critical differences between GovCloud and Standard Cloud for the public sector. Recorded live at Tyler Connect, Tyler CTO Russell Gainford and AWS Senior Program Manager Gerard Gallant explain why compliance — not assumptions — should drive cloud decisions. They explore common misconceptions, real-world implications for security and cost, and how public sector leaders can make informed, mission-aligned choices. Tune in for a clear, practical guide to understanding your cloud options.

This episode of the Tyler Tech Podcast spotlights the future of technology in county government. NACo CIO Rita Reynolds returns to share insights on the 2025 tech priorities shaping local communities — from AI adoption and IT modernization to cybersecurity and support for rural counties. She discusses tools like the AI County Compass, programs like the CIO Reserves pilot, and strategies for workforce development and cross-county collaboration. Discover how counties are turning emerging tech into real-world impact.

This episode of the Tyler Tech Podcast explores the cloud journey in the public sector and what it takes to build a strong digital foundation. A panel of AWS experts shares how agencies can overcome common barriers, strengthen security and resilience, and take practical steps toward scalable, reliable government technology.

This episode of the Tyler Tech Podcast explores the challenges and opportunities of launching a cannabis regulatory program from scratch. Joanne Moorehead, executive director of the U.S. Virgin Islands Office of Cannabis Regulation, shares how her team is using technology, outreach, and cross-agency collaboration to build an effective, resident-focused licensing framework.

This episode of the Tyler Tech Podcast explores why the client experience is becoming a growing priority for public sector agencies. Andrew Kahl, Tyler’s chief client officer, shares how trust, transparency, and responsiveness are shaping public expectations — and how government leaders can build stronger connections through thoughtful, resident-centered strategies.

This episode of the Tyler Tech Podcast explores how state and local governments are adapting to an evolving tech landscape and rising operational demands. Dustin Haisler, president of e.Republic, joins guest host Bob Ragsdale to share insights from the Center for Digital Government’s Beyond the Beltway conference. They discuss how agencies are addressing technical debt, building enterprise strategies, and embracing continuous improvement to meet changing expectations — all while navigating emerging technologies and workforce challenges.

This episode of the Tyler Tech Podcast explores the role of cloud technology in powering resilience across the public sector. Russell Gainford, chief technology officer at Tyler Technologies, shares how governments are leveraging scalable, flexible, and reliable cloud solutions to maintain continuity and keep critical services running strong. He discusses how cloud infrastructure, proactive risk planning, and modern recovery strategies help governments respond to disruptions — from cybersecurity threats to natural disasters — while improving operational agility and preparing for future demands.

This episode of the Tyler Tech Podcast explores the role of modern payment systems in strengthening financial resilience for the public sector. Morgan Jines, vice president of payments, and Brad Labrum, vice president of operations for disbursements, share how governments are using flexible, secure, and scalable technologies to support essential transactions — from revenue collection to resident disbursements. They discuss how cloud-based infrastructure, fraud prevention tools, and data-driven insights help governments ensure payment continuity, improve operational efficiency, and better serve residents during times of disruption or economic uncertainty.

This episode of the Tyler Tech Podcast explores the role of resilient technology in public safety. Paul Case, vice president of client success and general manager on Tyler’s public safety team, shares insights from his experience working with agencies across the country to enhance disaster preparedness, cybersecurity resilience, and operational efficiency. He discusses how cloud-based solutions, real-time analytics, and integrated emergency response platforms help agencies maintain continuity, improve situational awareness, and respond effectively to crises. Paul also highlights real-world examples of public safety agencies leveraging technology to stay operational during extreme events, from hurricanes to snowstorms, ensuring they remain adaptive and ready to serve their communities.

This episode of the Tyler Tech Podcast explores how technology is shaping resilience in public safety. Pat Ninmann, manager of client success at Tyler Technologies, shares insights from her 25-year career in law enforcement — rising from dispatcher to sheriff — and how her experience informs her work supporting public safety agencies today. She discusses how tools like mobile data computers, computer aided dispatch (CAD) systems, and cloud-based solutions enhance situational awareness, improve interagency collaboration, and help agencies adapt to evolving challenges. Pat also highlights how technology is transforming public safety operations, from recruitment and retention to data-driven decision-making.

This episode of the Tyler Tech Podcast explores how data empowers governments to build resilience and adapt to challenges. Justin Bruce, director of client services for Tyler’s Data & Insights Division, discusses how open data strengthens cybersecurity, enhances disaster management, and improves operational efficiency. He shares insights on data-driven decision-making, transparency, and emerging trends like AI and predictive analytics. Justin also highlights real-world examples of how public sector organizations are leveraging data to create more responsive, resilient communities.

This episode of the Tyler Tech Podcast explores how governments can build resilience in the face of disruptions. Cate Ryba, director of resident engagement at Tyler Technologies, discusses how technology empowers governments to strengthen operations, enhance communication, and engage residents as partners in resilience. She shares insights on proactive planning, data-driven decision-making, and leveraging digital tools to ensure service continuity during crises. Cate also highlights real-world examples, including Louisiana’s use of Tyler’s Resident Engagement platform to improve disaster preparedness and response.