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Travel Tech Insider
Gilad Berenstein and Cara Whitehill
25 episodes
5 days ago
With all the debate over agentic AI and its impact on the traditional search ecosystem, we seem to have forgotten all about that other massive acquisition channel — social commerce. TikTok, Instagram, YouTube, Reddit, Twitter, and other popular commuity sites around the globe all continue to garner a significant share of top-of-funnel attention and mid-funnel intent. This is acutely true for the Gen Z and younger millennial cohorts when it comes to travel planning and even more so for Gen Alp...
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Technology
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All content for Travel Tech Insider is the property of Gilad Berenstein and Cara Whitehill and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
With all the debate over agentic AI and its impact on the traditional search ecosystem, we seem to have forgotten all about that other massive acquisition channel — social commerce. TikTok, Instagram, YouTube, Reddit, Twitter, and other popular commuity sites around the globe all continue to garner a significant share of top-of-funnel attention and mid-funnel intent. This is acutely true for the Gen Z and younger millennial cohorts when it comes to travel planning and even more so for Gen Alp...
Show more...
Technology
Episodes (20/25)
Travel Tech Insider
Social Commerce: Dead or Alive?
With all the debate over agentic AI and its impact on the traditional search ecosystem, we seem to have forgotten all about that other massive acquisition channel — social commerce. TikTok, Instagram, YouTube, Reddit, Twitter, and other popular commuity sites around the globe all continue to garner a significant share of top-of-funnel attention and mid-funnel intent. This is acutely true for the Gen Z and younger millennial cohorts when it comes to travel planning and even more so for Gen Alp...
Show more...
5 days ago
51 minutes

Travel Tech Insider
Vacation Rentals in Flux
The vacation rental industry has transformed from a scrappy alternative to hotels into a global powerhouse—but is the model starting to strain under its own weight? In this episode, we explore how the ecosystem is evolving, and where fault lines are beginning to show. Can tech keep pace with rising guest expectations? Will hosts, managers, and platforms ever find equilibrium in their tug-of-war over economics, control, and trust? And what happens when regulators and communities push back agai...
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1 week ago
1 hour 1 minute

Travel Tech Insider
SALON: The New Era of Investing - Lessons Learned for Investors
In this emerging AI era, what’s different this time when it comes to tech investing? We’ve seen major disruptions before, both business model (eg, internet > mobile > social > AI) and cultural/structural/economic (eg, ZIRP, gig workers, Covid, remote working, cloud computing). Prior eras followed a similar playbook: irrational exuberance leading to the trough of despair, followed by the emergence of a handful of market leaders with escape velocity and long tail of minor players, all ...
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3 months ago
1 hour 1 minute

Travel Tech Insider
SALON: The State of VC in Travel: APAC Edition
In our first two seasons we took a deep dive into the venture investing scenes in both the US and European markets, comparing and contrasting the startup trends, approaches to risk, and styles of investing that are taking hold. Now we shift our focus east, and take a look at the state of the APAC VC ecosystem. Given the multitude of different countries, cultures, and currencies the region encompasses, it has a far more diverse customer base to tap into than the US or EU. How does that impact ...
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6 months ago
56 minutes

Travel Tech Insider
Season Finale | What’s on Tap for 2025
Wrapping up season two of the Travel Tech Insider podcast, we turn the tables on our favorite trade media voices to hear what they’re keeping an eye on for 2025. What are they most excited to cover? What under-the-radar trends do they think will have an outsized impact on the ways we plan, shop, book and experience travel? And how do they go about their day-to-day jobs in the media world, identifying stories and cultivating their sources to find their unique angles and insights? We’re jo...
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9 months ago
1 hour 13 minutes

Travel Tech Insider
M&A Part 2: The Exit | Founders Perspectives
In part 1 of our exploration of M&A trends in the travel sector, we talked to the bankers and advisors who have a front row seat to the circus that is the M&A process. Given this is their job day-in and day-out, they have a deep understanding of the steps involved in buying or selling a business, can anticipate the gotcha’s and stumbling blocks, and are primed to help their customers avoid pitfalls that can unexpectedly snag a deal.Now we turn to the other side of the table and talk t...
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10 months ago
1 hour 14 minutes

Travel Tech Insider
What’s Cooking with Food & Beverage Innovation?
Dining out, room service, fine dining, continental breakfasts, a fancy cocktail, and food and drink in general have always been a part of the travel experience and hospitality offering. Today more than ever before Michelin Stars, hidden gems, street eats, food tours, cooking classes, Agriturismo, and gastropubs are the central aspirations of an enormous percentage of the traveling public.As we learned from 100’s of millions of travelers at Utrip, for most Americans, and everyone else too, mos...
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10 months ago
1 hour 15 minutes

Travel Tech Insider
M&A Part 1: Buyers, Sellers and the State of the Market
We’ve spent a lot of time on the pod talking about startups, and now we’re going to shift gears to talk about the finish line, and what the climate is looking like for exits. The IPO market has been virtually non-existent the past couple years, and M&A activity (particularly for Big Tech) has been stagnant.That said, there is a ton of capital sitting on the sidelines, seemingly ready to jump in when conditions improve. Coupled with the volume of early-stage companies that have matured fro...
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10 months ago
59 minutes

Travel Tech Insider
The Travelization of Finance with Bilt Rewards and Super.com
The fintech sector has expanded massively beyond its origins as a way to modernize and connect the plumbing across the various segments of the financial services world. The intersection of fintech and travel — the “Financialization” of the travel sector — is leading to some incredibly interesting applications that help consumers find value and help merchants more efficiently serve those consumers. Alternative forms of payment, loyalty program extensions, creative new approaches to funding tra...
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11 months ago
55 minutes

Travel Tech Insider
Aviation Innovation: What’s Up in the Air
It might be hard to tell at times, but we’re in the midst of a renaissance when it comes to the air travel experience. Everything from the aircraft we fly to the routes they take to the in-flight experience is getting a major redesign. The pandemic and subsequent Infrastructure Act provided the downtime and funds for our airports to get badly needed investment, enabling them to modernize their operations and overhaul the passenger experience into something that is actually pleasant. While it’...
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11 months ago
54 minutes

Travel Tech Insider
The Future of Travel: Digital Identity & Universal Profiles
We’ve talked a lot on the pod about the mythical Connected Trip concept, and the vision for a unified travel experience across all the different touchpoint throughout the journey. One that is personalized and understands the context of the trip — is it for work or for fun, with family or solo, international or local — and what type of support we might need throughout the journey.One key foundational element of this vision is the concept of identity: who you are, what are your preferences, and...
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11 months ago
56 minutes

Travel Tech Insider
The State of VC in Travel: Europe Edition
Last season we took a deep dive into the venture investing scene here in the US, including the different approaches taken by corporate ventures teams and institutional funds, and the growth of new platforms like studios and accelerators.Now it’s Europe’s turn. We’ll take a look at the European venture scene and what investors are seeing on that side of the pond. Valuations, M&A activity, implications of governmental regulation, and fundraising trends for both VCs and startups.The ecosyste...
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11 months ago
1 hour 9 minutes

Travel Tech Insider
Are Ancillaries Becoming the Main Dish? With Elad Schaffer & Michael Wolf
Ancillaries! It’s such a nebulous term for the travel industry that it’s incredibly hard to figure out exactly how big the market is — but we know it’s massive and getting bigger by the day.In some cases, what we refer to as ancillary products are actually the primary reason for the trip to begin with! Think Disney park tickets or the surfing lessons you booked for that major milestone birthday trip.In other cases, they’re things we used to get for free before folks like RyanAir realized they...
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12 months ago
52 minutes

Travel Tech Insider
Innovation in Corporate Travel with Steve Singh
Corporate travel has been ripe for disruption for quite some time, so why is it taking so long?Road warriors hate the tools they are compelled to use (and frequently bypass), travel managers hate the cat-and-mouse games they have to play to enforce policy on their employees and to police rates and configuration rules with their TMC partners. Suppliers hate the complexity involved in getting the right offers to the right customers. TMCs hate the goat rodeo of program leakage and shoe-horning n...
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1 year ago
57 minutes

Travel Tech Insider
Salon: The State of Innovation - VC, Corporate VC and Venture Studios
Following up from our Season 1 episode on the investor perspective in travel tech, we bring you the latest from the front lines of venture capital and corporate innovation.What, if anything, has changed for the ecosystem in the past year? Are we bullish or bearish on where the innovation market is heading for travel, hospitality and mobility? If you’re a startup in this space, how should you be thinking about fundraising now? And if you’re heading up innovation within a corporate enterprise, ...
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1 year ago
54 minutes

Travel Tech Insider
Season 1 Finale
The season finale is here! Episode 10 wraps up with some special guests to help us check in on the latest goings-on among all the hot topics we covered in Season 1. Cliffhangers abound...What's next with NDC, loyalty program changes, regulatory trends, and all things AI? Luxury and Zillennials, venture capital funding (or lack thereof?) and the future of destination marketing are all looking a little different from when we covered them just months ago.Thanks to Friends of the Pod Janette Rous...
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1 year ago
1 hour 19 minutes

Travel Tech Insider
AI: What We Know So Far, Part 2 - The Big Guys
This week we continue our deep dive into what we know so far about AI, and how it’s being used, being disruptive, being overestimated and perhaps underestimated across the travel ecosystem. In our last episode we spoke to two startup founders who have incorporated AI into their applications to get the perspective of the early-stage company and how AI is changing the landscape for these new players.Today we talk to two leaders from the other end of the spectrum, Marilyn Markham of AMEX Global ...
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1 year ago
59 minutes

Travel Tech Insider
AI: What We Know So Far, Part 1 - The Startups
It’s been a little over a year now since ChatGPT burst on the scene like a cannonball into a pool, soaking us all. The initial waves have settled down, giving us a chance to see what kind of ideas and applications are making the best use of this fascinating technology. And while AI isn’t exactly new, the democratized access to it that ChatGPT introduced means virtually anyone can make use of large language models and generative AI tools without needing a PhD.This expanded access in turn is dr...
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1 year ago
57 minutes

Travel Tech Insider
Social Commerce & the Zillennial Set: A New Paradigm for Travel?
The way we travel has evolved pretty dramatically since the pandemic. The traditional “Dream/Plan/Book/Go/Share/Repeat” lifecycle has essentially been replatformed as a result of macro trends like the shift to remote work, multiple rounds of stimmie checks, a growing loneliness epidemic, and an acute appreciation for authenticity and sustainability in the travel brands we engage with. We have more time, more money, and more desire to see the world, and we want to do it on our terms.We’re also...
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1 year ago
1 hour 7 minutes

Travel Tech Insider
State of Loyalty
The loyalty program as we know it was pioneered by American Airlines over 30 years ago. A lot has changed since then. As travel has become commoditized in many areas, suppliers and retailers have become more innovative and creative about attracting, retaining, and rewarding customers. While customers have become savvier about maximizing and sometimes even gaming the system. The premium credit card companies have added their own layers of complexity. And of course, the pandemic accelerated man...
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1 year ago
56 minutes

Travel Tech Insider
With all the debate over agentic AI and its impact on the traditional search ecosystem, we seem to have forgotten all about that other massive acquisition channel — social commerce. TikTok, Instagram, YouTube, Reddit, Twitter, and other popular commuity sites around the globe all continue to garner a significant share of top-of-funnel attention and mid-funnel intent. This is acutely true for the Gen Z and younger millennial cohorts when it comes to travel planning and even more so for Gen Alp...