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TRAITS podcast: Building Higher Performing Organizations
TRAITS
26 episodes
1 day ago
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Management
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Episodes (20/26)
TRAITS podcast: Building Higher Performing Organizations
Episode 26: Transformative Leadership: The Power of Willingness to Change with Bob Outhwaite
Transformative Power: Leadership Willingness to Change



In this episode of The TRAITS Podcast, host Mark sits down with Bob Outhwaite, a seasoned leader with a career spanning law enforcement, oil and gas, and executive forums for top CEOs. Together, they explore what truly drives leadership willingness to change—and why this single quality often separates good leaders from great ones.



Bob’s leadership journey began in the RCMP, where he learned powerful lessons about resilience, accountability, and second chances. These experiences shaped his belief that while personality is naturally resistant to change, willingness remains the greatest indicator that change is possible. From officers to executives, he’s seen that transformation doesn’t come from pressure—it begins with choice.



The conversation dives deep into how leaders evolve through self-awareness and honest feedback. Bob recalls moments where direct but caring feedback challenged him to reflect, adapt, and grow—illustrating how effective feedback can spark lasting transformation. As he shares, “Willingness to change is the only indicator that change is possible.” For him, vulnerability isn’t weakness—it’s a mark of strength and emotional maturity.



Listeners will gain insight into:




Why trust is the foundation of feedback—and how to build it with your team.



How great leaders foster psychological safety, allowing their people to express honest perspectives.



The difference between leaders who only change in crisis and those who evolve through self-reflection.



How to identify who’s truly coachable in hiring and leadership development.



The importance of good counsel—surrounding yourself with people who tell you what you need to hear, not what you want to hear.




Bob also discusses his work with forum groups—spaces for CEOs and executives to connect, share challenges, and receive unfiltered perspective from trusted peers. His story reminds us that leadership is not about knowing it all, but about being open to learn.



Mark closes the episode with reflection questions for listeners:




How vulnerable are you?



How open are you to change?



Who do you trust to give you honest feedback?



How do you handle criticism or challenge?




This episode will resonate with anyone navigating leadership, change management, or personal development. It’s an inspiring reminder that the willingness to change is not just an attitude—it’s a leadership advantage.







Show Notes:



0:00 Introduction to the episode



2:35 - An early career in the RCMP



7:00 - Do people really change?



11:35 - The value of personal development



16:05 - Building trust with direct reports



20:10 - How do successful leaders receive support?



31:10 - A few other good tools



33:00 - Do people generally want honest feedback?



38:55 - What is ‘good counsel’?



44:10 - Bob’s forum groups



Episode Resources & Links







Connect with TRAITS:



🔗 Connect with us on LinkedIn



📸 Follow us on Instagram



📰 Read our BLOG



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1 day ago
56 minutes 42 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 25: Mastering Recruitment: Behavioral Interviewing with Steve Jones
Why great hires start long before the offer letter



In this episode, recruitment expert Steve Jones dives deep into the costly pitfalls that many organizations face when hiring and shares how Behavioral Interviewing can be a game changer. Steve explains why traditional interviews often miss the real picture—leading to false positives, where candidates seem perfect on paper but don’t deliver, and false negatives, where great talent is overlooked.



He unpacks the importance of crafting clear, outcome-focused job descriptions and aligning organizational design to support hiring success. Steve also reveals who makes a truly great interviewer and why understanding a candidate’s core values and behaviors is more predictive than skills alone.



Whether you’re a hiring manager, HR professional, or business leader, this episode offers practical insights and actionable strategies to transform your recruitment process and build teams that thrive.







Show Notes:



1:30 - Who is Steve Jones?



3:35 - Mistakes during recruitment



8:30 - What is Behavioural Interviewing?



22:05 - Value of a great job description (and proper org design)



37:15 - False positives and false negatives



43:45 - Who makes a great interviewer?



50:25 - What else is Steve Jones up to?







Episode Resources & Links



https://www.stevejonesleadership.com



In-home assisted living







Connect with TRAITS:



🔗 Connect with us on LinkedIn



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4 months ago
1 hour 2 minutes 40 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 24: From Chaos to Clarity: Creating Culture with Rick Hays
How leadership vision—and the right people—transformed a company from the inside out



SummaryWhat if the problem isn’t your people—but your clarity as a leader? In this episode, Rick Hays shares how his experience at Aircom, a growing Western Canadian company, taught him that culture doesn’t just happen—it’s created. From rethinking how leaders show up, to facing the truth about hiring missteps and personal blind spots, Rick opens up about the mindset shifts that helped turn uncertainty into purpose.



Whether you're building a business or trying to reset your team, this episode will get you thinking differently about creating culture that truly works.







Show Notes:



1:45 Nothing to improve?



8:05 The beginnings of the three amigos



17:05 A mindset of growth in leadership



21:50 Hiring needed to get right



32:40 The missing leg of a chair



43:50 Creating culture



49:50 Openness vs. honesty vs. uncertainty



58:45 The greatest changes with Aircom’s employees



Episode Resources & Links



Loved this conversation with Rick? In Episode 007, Aircom President Sean Lavin shares how the leadership foundation Rick helped build is driving real, measurable impact today.



Aircom Instrumentation Ltd.



Rick Hays



Sean Lavin



Connect with TRAITS:



🔗 Connect with us on LinkedIn



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📰 Read our BLOG



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4 months ago
1 hour 14 minutes 8 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 23: Intentional Succession Planning with Roberta MacGillivray
How Intentional Succession Planning Built a Stronger Business



What does it look like when succession planning goes right? In this episode, Roberta MacGillivray shares the story of how her family business, BGE Indoor Air Quality Solutions, transitioned leadership across generations—with intention, clarity, and heart. From kitchen-table conversations to hiring new executives, Roberta walks us through the mindset and mechanics of intentional succession planning. Hear how she built credibility beyond her last name, developed leadership through challenge, and now cultivates a team that thrives on collaboration and constructive conflict.







Show Notes:



1:10 The origins of BGE and quality air filtration in Western  Canada



6:25 At the kitchen table with an entrepreneurial parent



10:10 Building a great successor for a family business



19:20 Intentional succession planning 



24:25 Tough conversations for the greatest benefit to the business



30:35 Culture and how to find fantastic leaders



40:20 At the kitchen table as an entrepreneurial parent







Episode Resources & Links



BGE Indoor Air Quality Solutions



Connect with TRAITS:



🔗 Connect with us on LinkedIn



📸 Follow us on Instagram



📰 Read our BLOG



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5 months ago
55 minutes 15 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 22: The Power of Language in Leadership – Driving Culture and Clarity with Susan McGee
Why Language in Leadership Matters More Than You Think



In Episode 22 of the TRAITS Podcast, Susan McGee, CEO of Homeward Trust, dives deep into how language in leadership shapes culture, drives alignment, and even impacts life-or-death outcomes in high-stakes organizations.



From leading a complex not-for-profit to navigating massive growth and burnout, Susan shares candid insights on why the words we choose can either move people forward—or hold them back. Whether you're running a business, managing a team, or shaping policy, this episode will challenge how you think about leadership, culture, and the true power of communication.







Show Notes:



2:10 Susan’s background



6:05 What is homeward trust?



9:55 The difference great leadership can make (fit is so important)



12:50 Are challenges any different in a not for profit? (again, fit is so important)



15:35 The nuances of influencing others; language matters!



25:25 How did language become so important to Susan?



28:40 Language changes the way we think and needs to be updated



35:15 “Help me help you help me” How do we influence others?



40:10 How can we protect culture in a high growth organization?



43:35 Some tips: Systems, Overcoming bias, Analytics



48:35 Susan’s definition of authenticity



51:50 Some recognitions for Susan 







Episode Resources & Links



Homeward Trust



Connect with TRAITS:



🔗 Connect with us on LinkedIn



📸 Follow us on Instagram



📰 Read our BLOG



📩 Sign up to our Newsletter
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5 months ago
59 minutes 7 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 21: T-Shaped Leadership – Unlocking Growth & Resilience with Carmine Militano
In this episode of the TRAITS Podcast, Carmine Militano unpacks what it means to be a T-shaped leader and how this leadership model can transform a company’s ability to grow through uncertainty. He shares personal insights from leading in family-owned businesses, facilitating culture shifts, and navigating the complexities of scaling a team.

You’ll hear how to identify and develop leaders with both depth and breadth, why soft skills are as critical as technical ones, and how to stay competitive in an AI-driven world. Whether you're facing growing pains or want to future-proof your team, this episode is packed with practical lessons.
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6 months ago
58 minutes

TRAITS podcast: Building Higher Performing Organizations
Episode 20: Hiring the Right People– Part 2: How to Use Behavioural Traits to Build High-Performing Teams with Jason Woodard
Part 2: How to Hire the Right People and Fix Costly People Problems



In this follow-up episode of the TRAITS Podcast, Jason Woodard returns to expand on the hiring challenges discussed in Episode 19. This time, he zeroes in on how to identify and hire the right fit by focusing on behavioural traits, rather than just experience or technical skills.



Jason shares practical strategies on how to use assessments to align personality with role expectations, reduce leadership missteps, and keep high-potential employees in the right place. If you’ve ever promoted someone only to watch them burn out—or hired a star candidate who couldn’t perform—this episode will help you change that.







Show Notes:



0:50 - How positive biases towards are team hurts them



4:20 - Introduction to objective performance tools and how to use them



8:15 - The value of understanding what someone is capable of rather than what they’ve done



11:50 - When people don’t meet expectations



17:45 - How long do you leave a leader in an entry level position?



23:20 - How do you identify roles and needs correctly for long term hires?



26:25 - Where does all the complexity of a human being fit into all of this?



30:45 - Another tool to check in on value systems



39:40 - The problem with, and solution for, succession chaos







Episode Resources & Links



Metromont LinkedIn



Jason Woodard LinkedIn



✅ Hiring the right people starts with better communication! Join our Communication Styles Workshop and learn how to improve workplace interactions: Sign Up Here



✅ Stop setting good people up to fail. Discover how to align talent with the right roles in our FREE Hiring Right Learning Lab: Sign Up Here



Connect with TRAITS:



🔗 Connect with us on LinkedIn



📸 Follow us on Instagram



📰 Read our BLOG



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7 months ago
51 minutes 49 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 19: Hiring the Right People – Avoid Costly Mistakes & Build Stronger Teams with Jason Woodard
Are You Hiring the Right People?



In this episode of the TRAITS Podcast, Jason Woodard uncovers why so many companies struggle with hiring the right people and how poor hiring decisions impact retention, leadership, and productivity. He explains the difference between initiators vs. implementers and how to avoid promoting the wrong people, preventing costly missteps that can weaken team performance.



Jason also dives into how businesses can create stronger teams by aligning talent with roles that maximize performance. He shares insights on recognizing leadership potential, structuring teams for long-term success, and making hiring decisions that truly support business growth.







Show Notes:



3:15 - The “glamour” of Metromont9:10 - AI and job loss10:45 - Jason’s background and change of roles over time to find the right fit17:30 - The difference in perspectives between owners and non-owners in a company22:15 - Change agents… The more chaos the better?!26:15 - Wiring vs. growth… Adapting behaviour can happen FOR A TIME AND FOR A SPECIFIC PURPOSE!30:10 - Finding common ground32:10 - How do you hire for a future need?32:10 - An invaluable lesson from ‘form setters’42:40 - That ‘new car smell’ that hides rotten eggs47:00 - Ideal career growth: It starts with communication to ease people into the right place long term53:10 - Knowing who people are before THEY know who they are and prepping for the interview58:15 - Some final thoughts on interview #1



Resources & Links



Metromont LinkedIn



Jason Woodard LinkedIn



✅ Hiring the right people starts with better communication! Join our Intro to Communication Styles training and learn how to improve workplace interactions: Sign Up Here



✅ Avoid hiring mistakes and build stronger teams! Get TRAITS Certified to master strategic hiring and leadership development: Enroll Now



Connect with TRAITS:



🔗 Connect with us on LinkedIn



📸 Follow us on Instagram



📰 Read our BLOG



📩 Sign up to our Newsletter
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7 months ago
1 hour 4 minutes 2 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 18: Fixing Business Inefficiencies – Optimizing for Growth with Dave Bulloch
Scaling a business isn’t just about growth—it’s about growing the right way. In this episode, Dave Bulloch shares hard-earned lessons from his experience leading high-growth companies, mergers, and turnarounds. He dives into the hidden risks of rapid expansion, why businesses fail to anticipate blind spots, and how to fix business inefficiencies before they cost you everything. If you’re navigating business growth or restructuring, this conversation is packed with strategic insights you don’t want to miss.







Show Notes:



3:15 Who is Dave Bulloch



8:45 Keys to handling unforeseen problems in business and economies



10:45 Biggest blindspots for businesses 



14:40 Key insights regarding growing companies



16:45 Focus on strengths, not weaknesses!



18:15 Next step for growth strategies; Strategic planning



20:10 What to do when people freak out about looking ahead



22:35 Conducting the perfect pivot? Go back to your competitive advantage



24:15 Pitfalls of extreme growth



27:00 An example of becoming lean and efficient



30:15 What to do if you’re experiencing high growth; know your processes



36:35 Org designs (and redesigns)



40:45 What is missed with growth strategies







Episode Resources & Links







Connect with TRAITS:



👥 Connect with us on LinkedIn



📸 Follow us on Instagram



📲 Like us on Facebook



✖️Follow us on X



📰 Read our BLOG



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8 months ago
51 minutes 44 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 17: Surviving Business Crises – Fix Hidden Risks Before They Stall Growth with Corey Smith
In this episode, Corey Smith shares hard-earned lessons from surviving major business crises and turning struggles into strategic opportunities. He reveals how to navigate business downturns, uncover hidden cracks in operations, and build resilience through strategic planning. Corey breaks down the patterns that cause businesses to falter, from communication breakdowns to organizational misalignment, and provides actionable steps for leaders to stabilize and scale their companies. If you’ve ever faced unexpected business challenges or struggled to make tough decisions, this episode is a must-listen.







Show Notes:



2:15 - Intro to Corey



7:45 - A significant business ‘valley’



11:45 - How to get through survival mode when things are going pear-shaped in business?



20:35 - The value of asking: “Maybe we can…”



27:30 - What are the patterns for cracks that show up in a business?



30:27 - What is Corey’s strat planning process?



35:20 - How do you justify the cost of strat planning?



37:15 - How do you get your own mindset ‘right’ in the valleys of business?



41:35 - “We lift people up!”



43:15 - The value of tough love from other business owners



45:35 - “My dog can’t help me build my business”







Episode Resources & Links




RAM Elevators & Lift: https://trustram.com





Corey's LinkedIn: https://www.linkedin.com/in/corey-smith-66333a84/?originalSubdomain=ca




Connect with TRAITS:



👥 Connect with us on LinkedIn



📸 Follow us on Instagram



📲 Like us on Facebook



✖️Follow us on X



📰 Read our BLOG



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8 months ago
53 minutes 9 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 16: Overcoming Leadership Challenges – Scaling Teams Without Over-Promoting with Stephen Smith
In this episode, Stephen Smith, CEO of Strike Group, addresses critical leadership challenges, including the pitfalls of over-promoting employees and fostering authentic leadership. Stephen shares actionable insights on building trust, aligning teams, and creating a collaborative culture. He also reveals why “people leave managers, not organizations” and how leaders can transform their teams by focusing on authenticity and vision-sharing. This episode is a must-listen for managers looking to elevate their leadership skills and team success.







Show Notes:



0:00 Introduction to this episode



2:00 Who is Stephen Smith and what is Strike Group?



7:15 Leadership styles from an expert



15:20 Advantages of leading from the front



16:45 Reach: How does a leader ACTUALLY become accessible



20:00 Some tips on sharing vision with staff



24:25 Preach: Consensus vs. collaboration



25:15 The strength of a 1-page plan



27:15 Teach: creating a management training program



32:10 Helping your people by being open and vulnerable



35:45 How do you handle someone whose aspirations don’t fit their ability?



39:45 Scaling leadership: Do not over promote and “red boxing” 



43:45 Characteristics of great potential managers



46:20 Real authenticity as a leader; Be who you are!



48:50 Stephen’s biggest mistake







Episode Resources & Links



Strike website



Strike Group News



Stephen's Bio



Stephen’s LinkedIn profile



Connect with TRAITS:



👥 Connect with us on LinkedIn



📸 Follow us on Instagram



📲 Like us on Facebook



✖️Follow us on X



📰 Read our BLOG



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9 months ago
1 hour 10 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 15: Struggling with Leadership Transitions? Unlock Team Success with Strategic Hiring with Chris DeCock
How leadership transitions and strategic hiring can make or break your team’s success



When leadership changes happen, the ripple effects can make or break an organization. In this episode of the TRAITS Podcast, we dive into the challenges and opportunities of leadership transitions and strategic hiring with guest Chris DeCock, whose career spans the demanding restaurant industry and executive leadership roles.



Chris shares how he navigated the volatile world of hospitality, where COVID-19 hit the talent pool hard, forcing businesses to rethink how they develop people internally. His insights highlight why strategic hiring isn’t just about filling vacancies—it’s about building a leadership team from the ground up, often starting with front-line staff and developing them into long-term assets.



From there, we explore the value of identifying work ethic, character, and values—qualities that often fall outside personality assessments but are essential in leadership. Chris shares real-world examples of spotting leadership potential where others might overlook it.



The conversation then shifts to the human side of leadership transitions—what it means for employees when a leadership change occurs, and why “people leave managers, not organizations” rings true in almost every industry. Chris emphasizes that leadership transitions must be handled with intentionality, empathy, and a clear plan for sustaining culture and performance.



We also dig into the concept of employee-owned businesses, exploring the strengths and weaknesses of this model, and how it impacts leadership stability. Chris offers practical advice for leadership teams that want to “grow old together” while still bringing in fresh talent to sustain momentum.



By the end of the episode, listeners walk away with actionable strategies for:




Identifying and developing leadership talent internally



Understanding the cultural impact of leadership changes



Avoiding common pitfalls during leadership transitions



Leveraging strategic hiring to maintain stability and drive performance




Whether you’re a CEO, HR leader, or small business owner, this conversation provides a clear roadmap for making leadership changes without losing your best people or derailing your strategy.







Show Notes:



Part 1 of interview



2:25 The restaurant industry? This is terrifying! Who is Chris DeCock?



5:10 Covid killed talent… How to develop within an organization



8:00 Building an executive team from front line staff



12:40 Developing potential long term employees



16:40 Work ethic, character, and values fall outside of personality!



Part 2 of interview



19:10 Employee owned businesses; strengths and weaknesses



24:40 Handling transition: bring value to employees



27:10 Growing old together as a leadership team



32:40 The strategic advantage of having the right people



36:55 “People leave managers, not organizations”



Episode Resources & Links



-https://hudsonscanadaspub.com/locations/?all=1



-https://www.gretabar.com/



For Greta locations, scroll down to the bottom of the page or hover your mouse over locations on the menu bar at the top of the page



Connect with TRAITS:



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10 months ago

TRAITS podcast: Building Higher Performing Organizations
Episode 14: The Real Job of Every Manager – Accountability and Mentorship Insights with Carmel Macpherson
In this episode, Carmel Macpherson, a seasoned HR leader, explores the real job of every manager: accountability, mentorship, and employee development. With lessons from teaching, parenting, and hands-on management experience, Carmel highlights key skills like spotting “yellow flags” in performance, avoiding the common trap of promoting employees beyond their strengths, and creating safe, honest work environments. This episode is packed with valuable insights for leaders looking to foster growth and unlock true potential in their teams.







Show Notes:



0:00 Introduction to the episode



3:00 Carmel’s personal set of rules with people; positive feedback with people



6:25 An essential lesson from star trek



8:20 Taking lessons from teaching and parenting into management: Know who you’re working with!



14:45 A way to reduce ‘promoting to a lower level of competency’



15:35 The real job of every manager



16:05 Systemic discrimination in terms of personality



20:05 The importance of having managers take full responsibility for their direct reports



23:30 How can managers better understand their direct reports… Some simple tips



26:55 Creating a safe environment for honesty and openness



31:45 How to help managers take full responsibility in their role



42:10 Tips for getting the most out of mentorship



48:48 What most people want more than comfort…



Episode Resources & Links



Related Episodes: More on the 7 Essential Work Traits



Here are additional episodes where Mike dives deeper into the concept of the 7 Essential Work Traits:






https://traits.com/podcast/003/







https://traits.com/podcast/006






Carmel's Contact Information:



-Email address carmel@roleaffinity.com



-LinkedIn profile: https://www.linkedin.com/in/carmelmacpherson/



Connect with TRAITS:



👥 Connect with us on LinkedIn



📸 Follow us on Instagram



📲 Like us on Facebook



✖️Follow us on X



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1 year ago
1 hour 3 minutes 44 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 13: The Value of Remote Teams for (Almost) Every Business with Kayla Baretta
In this episode, Kayla Baretta, Managing Director at Paper Leaf, opens up about her experience leading a fully remote team and highlights the value of remote teams in boosting business performance. From building a connected company culture remotely to practicing empathetic leadership, Kayla shares her tips for creating high-performing teams, balancing work and life, and the power of clear communication. Tune in to hear her take on navigating the challenges of remote work and keeping teams connected, no matter where they are.







Show Notes



-0:00 Intro to this week’s episode



-1:40 Who is Kayla Baretta and what does Paper-leaf do for clients?



-4:45 The birth and magic of remote teams for Paper-leaf



-7:20 Empathy and its value with culture and clients



-9:50 Some interesting tips: “Pods”, “2 pizza teams”, and building community



-13:40 Debunking a massive myth… connection doesn’t mean being in the same space



-16:10 Addressing elephants tends to lead to deeper connections quickly



-18:40 Other hurdles for going ‘remote’ (onboarding is key)



-20:40 Greatest benefits to growing remote teams



-22:40 Which situations work better or worse for remote workspaces?



-24:10 Some tricks of the trade for bringing people together



-27:50 Strat planning and higher performance within Paper-leaf



-31:10 Some higher performance communication in an organization (it’s so much more than ‘active listening’



-40:25 An unusual interviewing experience and how to connect with Paper-Leaf and Kayla



Episode Resources & Links



Our Communication Training can help you strengthen your team’s connections and boost collaboration.



Guest Information:



Paper Leaf Website: paper-leaf.com



Kayla on LinkedIn: https://www.linkedin.com/in/kayla-baretta/



Paper Leaf on IG: https://www.instagram.com/paper_leaf/



Paper Leaf on LinkedIn: https://www.linkedin.com/company/paper-leaf-design/



Connect with TRAITS:



👥 Connect with us on LinkedIn



📸 Follow us on Instagram



📲 Like us on Facebook



✖️Follow us on X



📰 Read our BLOG



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1 year ago
50 minutes 5 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 12: Polishing Your Business for Success – Boost Efficiency with Strategic Planning ft Stephen Wallace
In this episode Mark interviews Stephen Wallace, a former engineering firm owner turned consultant, who shares his journey from building a successful business to selling it unexpectedly. Stephen discusses the importance of making a business "shiny"—operating as if it were always ready for sale—even if there are no plans to sell. Through his experience, he emphasizes how strategic planning, well-defined organizational structures, and detailed job descriptions lead to higher performance, efficiency, and ultimately a more attractive company, whether for clients, employees, or potential buyers. Stephen’s insights offer valuable lessons for business owners looking to improve their operations and boost long-term success.



Show notes



2:00 Why did Stephen Wallace create a “Shiny” business?



6:10 What is a strat plan? How does it help create a higher performing business?



7:50 Taking a step back and becoming coordinated



10:20 What is a shiny business?



14:30 Why think through a ‘selling’ exit from your business?



16:00 The greatest benefit to preparing a business for sale



18:20 The value of great job descriptions



21:00 The end result of investing in strategy



25:25 Getting a higher multiple than expected (you’ve gotta do the work!)



29:20 How Stephen helps other businesses



Strategic Planning Resources & Links



We can help develop your Strategic Planning process to improve your organization’s performance and achieve long-term success. Contact us today or markf@concordconsulting.com.



Guest information:



Stephen’s email: stephen.wallace64@gmail.com
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1 year ago
41 minutes 4 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 11: The Compare Report – Elevating Your Hiring Decisions with Mike Moreau
In this episode, we're excited to introduce a game-changing feature that will transform the way you hire. The new Compare Report combines our job modeling expertise with the TRAITS survey to provide deeper insights into candidate-job fit. Discover how this feature helps managers identify key differences, gaps, and opportunities, making the hiring process more accurate and efficient.



Whether you're recruiting, promoting, or simply ensuring the right fit in your team, this tool offers actionable insights to make smarter decisions. Tune in to learn how this innovative feature can elevate your hiring strategy.



Episode Resources & Links



Elevate your Hiring Decisions - Try TRAITS



Introduction to Communicator Training
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1 year ago
28 minutes 14 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 10: The Unicorn Leader – Transforming Government with Business Strategies with Darren Elder
In this episode, we sit down with Darren Elder, a unique government leader who’s revolutionizing the way municipalities operate. Darren has implemented business strategies within the public sector, treating government like a business and creating entrepreneurial solutions for his community.



Tune in to discover how Darren's entrepreneurial mindset is transforming his municipality, boosting performance, and solving community problems. Learn valuable insights on leadership, performance management, and how personality traits play a key role in building successful teams.







Transforming Government with Business Strategies Show Notes :



0:00 Have you ever met a unicorn?



2:30 Being creative with limited capital



4:20 The beginnings of Swiftnet



6:30 Running government like a business and investor



10:45 How does any organization best deal with growth and reaching high performance?



13:00 Moving great people into the right roles; Innovation wherever it exists



15:00 What to look for in higher performers



16:00 Various levels and needs in an organization



17:45 Stop putting reeboks on turtles



20:50 When communicating with people… Start with understanding who they are



23:30 Reducing latency is key!



Episode Resources & Links



Compare Report Launch Event



Introduction to Communicator Training



markf@concordconsulting.com



Swift-Net.ca
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1 year ago
31 minutes 45 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 9: The Right Fit – Using TRAITS to Match Personalities with Roles with Mike Moreau
In this episode, Mike Moreau, President of Concord Consulting, breaks down how the TRAITS tool helps organizations get a better handle on personality traits to match personalities with roles. Mike dives into the idea of personality scaling, where traits are measured on a spectrum, giving more nuanced insights into how someone might perform in different jobs. Whether it's project management, sales, or customer service, Mike discusses how these scales can predict behavior and how the right mix of traits can either boost or hold back job performance. The episode underscores the importance of understanding these dynamics to make smarter hiring decisions and build stronger teams.







Show Notes:



0:00 - Summary of our last interview together (with a focus on how the TRAITS tool is very specific because of it’s ability to provide a scale for each trait)



2:50 - What happens when you hire some who is really social?



6:40 - What happens when you have a director who is more assertive than sociable?



13:40 - Where is a good fit for assertive people in an organization?



15:15 - When is a very assertive person not an ideal fit for a specific role?



16:58 - Let’s switch… What happens with people more social than assertive?



22:48 - A tale of two salespeople



26:30 - Some ways to help organizations with finding an exact fit for positions



Learn more about how to match personalities with roles



TRAITS Blog
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1 year ago
37 minutes 10 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 8: Impact of Personality – How We Affect Others at Work with Fraser Engel
This episode explores he impact of personality in the workplace and how it influences those around us. Fraser Engel shares insights on how self-awareness and objective assessments can help us understand our impact on colleagues and improve communication and teamwork. The discussion emphasizes the importance of recognizing and adapting our behavior to create a more positive and productive work environment.







Show Notes



0:00 Intro to the episode



2:00 Intro to Fraser Engel



3:34 How do our personalities in the workplace affect others around us?



5:00 How do we help people in our workplace understand their impact on others?



7:50 A way to help people see themselves in the mirror (and their impact on others)



12:50 Once people see themselves more clearly… how do we help motivate them to change certain behaviours?



17:08 Help for placing that mirror in front of others in an organization



19:30 Without a capable facilitator for people, the best tools can be wasted: We need training



24:00 The value of mastering the tools we are using in our business



28:10 An example: A “bad fit” to CEO of an organization



30:10 Ways to connect with Fraser



Learn more about the Impact of Personality



Learn More About Assessments tools



Fraser Engel LinkedIn



Mindworks Consulting website
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1 year ago
36 minutes 10 seconds

TRAITS podcast: Building Higher Performing Organizations
Episode 7: Accelerating Success – The Power of Personality Assessment for Hiring with Sean Lavin
Personality Assessment for Hiring: Accelerate Success by Unlocking True Employee Fit



Personality assessment for hiring is a powerful tool for building successful teams and accelerating business growth. In this episode, Sean Lavin, President of Aircom Instrumentation, shares firsthand insights on how using personality assessments dramatically reduces turnover, improves communication, and strengthens company culture.



Sean discusses the challenges of rapid growth and the impact of hiring the right people for the right role, highlighting how traditional hiring methods can miss critical insights. He explains how personality assessments like TRAITS provide managers and leaders with objective data that helps them see beyond resumes and interviews to the real person.



A compelling story illustrates how an initially poor fit became a fantastic employee once placed in the right role, emphasizing the importance of self-awareness and aligning roles with natural tendencies.



Sean also compares hiring to dating, pointing out the difficulty of truly “seeing” someone on a first encounter, which is why objective assessments are invaluable. He explains how these tools speed team integration, improve communication, and foster stronger leader-employee relationships.



This episode offers practical advice for leaders and HR professionals to leverage personality assessments for hiring, reduce costly turnover, nurture leadership, and build a thriving organizational culture.



Whether you’re scaling your team or refining hiring practices, this episode provides essential knowledge on how personality assessment for hiring accelerates success and creates lasting impact.







Show Notes - Accelerating Success



1:25 - Introduction to Sean Lavin, president of Aircom Instrumentation



3:00 - Is it valuable to know ourselves better as managers and leaders?



6:15 - Failure leads to insight in business



9:15 - How can better hiring affect turnover?



10:38 - How can leaving people alone in an ideal role affect turnover?



14:15 - A great story that shows how someone who isn’t a fit can become a fantastic fit in a business



18:05 - Hiring and dating are similar… It’s difficult to see the real person on a first date



22:25 - Knowing a hire’s personality can greatly speed success and helps with communication in a business



27:05 - Self awareness leads to better relationships and communication



29:05 - Discovering company values that already exist in your business



Links



Aircom Instrumentation Ltd. LinkedIn



Sean Lavin LinkedIn



Mark's email
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1 year ago
38 minutes 19 seconds

TRAITS podcast: Building Higher Performing Organizations