Recruiting is broken—but what if you could fix it in 72 hours? In this episode, we talk with Lauren Heffran from SeekOut about Spot, a managed recruiting solution blending AI and real hiring expertise. From streamlining the candidate slate to saving time for overwhelmed hiring managers, Spot is rewriting how hiring works for startups and enterprise alike. We talk about recruiting, AI, candidate slates, and why HR tech is finally solving hiring at scale. Key Takeaways ➡ Spot is a fully managed recruitment service built by the team at SeekOut. ➡ AI helps streamline and accelerate candidate evaluation—without replacing human judgment. ➡ Spot offers both an agency-style experience and a curated slate model. ➡ The first 72 hours of a search are mission-critical to hiring success. ➡ Flexible models are winning in a market where no one wants to sign 12-month contracts. ➡ Spot serves as both solution and education tool for companies new to modern recruitment. ➡ Hiring managers don’t want more dashboards—they want hires. ➡ Calibration isn’t just helpful—it’s essential to get alignment fast. ➡ Companies that delay hiring lose candidates—and momentum. ➡ Spot is where urgency, tech, and talent actually align. Chapters 00:00 What are we talking about? 01:18 Lauren Heffran's Background and Experience 02:50 Overview of SeekOut and the Spot Team 05:09 Understanding the SPOT Model and Its Benefits 07:17 The Spot Process: Streamlining Recruitment 08:59 Market Trends and the Shift to Managed Services 10:54 Engaging Hiring Managers with the New Model 13:25 Identifying Ideal Customers for Spot 15:28 Calibrating Candidate Selection 18:56 The Role of Technology in Hiring 22:57 The Importance of Urgency in Hiring 23:58 Transitioning from Spot to Internal Recruiting 24:30 Understanding Success Fees 25:22 Questions Buyers Should Ask 26:56 Future Vision for Spot 27:59 Defining Candidate Slates Guest Info Lauren Heffran: https://www.linkedin.com/in/laurenskuchasheffran/ Lauren leads the Spot team at SeekOut, where she blends AI innovation with real-world recruiting expertise. Connect with us William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with WRKdefined on your favorite social network Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

70% of working Americans live paycheck to paycheck. That stat alone should stop you in your tracks. We sat down with Michael Woodhead, CCO of FinFit, to explore how financial stress is quietly wrecking productivity, retention, and employee wellness. From free financial coaching to earned wage access, this conversation cuts through the noise and gets straight to the money. In this episode we look at FinFit, financial wellness, employee benefits, earned wage access, employer responsibilities, financial stress, technology in finance, credit score, workplace wellness, Michael Woodhead, financial literacy, employee experience, financial wellness, behavior change, personalized guidance, financial stress, budgeting, financial habits, employer questions, mission-driven. ➡️ 70% of Americans live paycheck to paycheck—solve that or lose talent. ➡️ Financial stress crushes productivity, loyalty, and mental health. ➡️ Coaching and earned wage access aren’t perks—they’re must-haves. ➡️ Tech should remove shame, build credit, and create real behavior change. ➡️ One-size-fits-all is dead—personalized financial guidance wins. ➡️ If your wellness program doesn’t show outcomes, it’s noise. ➡️ Mission-driven brands don’t just retain people—they create evangelists. Chapters 00:00 What are we talking about today? 04:46 Understanding FinFit's Mission 10:30 Employer Responsibilities in Financial Wellness 16:25 Technology and Borrowing Experience 22:00 Behavior Change and Financial Stress 29:01 Understanding the Market and Business Outcomes 34:51 Mission-Driven Approach to Financial Wellness Connect with us here: 🔗 Connect with Michael Woodhead: https://www.linkedin.com/in/michael-woodhead-4867051/ 🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/ 🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Payroll and benefits management is a maze, and Doug Sabella, CEO of Payroll Integrations, is here to simplify it. He joins us to break down how integrating payroll software with benefits providers can eliminate inefficiencies, improve compliance, and enhance financial wellness for employees. From data security concerns to the evolving landscape of employee benefits, Doug shares insights from their Financial Wellness Report—including why Gen Z is outpacing previous generations in retirement contributions. We wrap up with real-world success stories from companies using Parallel Integrations to streamline operations, reduce headaches, and boost employee satisfaction. In this episode we look at Payroll Integrations, Financial Wellness, Employee Benefits, Data Security, Compliance, User Experience, Integration Solutions, HR Technology, Employee Experience, Business Efficiency and more. Key Takeaways ➡️ Parallel Integrations specializes in connecting payroll software with benefits providers. ➡️ Employers face significant challenges in managing payroll and benefits data. ➡️ Financial wellness is a key concern for employers and employees alike. ➡️ Data security is paramount when dealing with sensitive payroll information. ➡️ The integration platform simplifies the process for small and medium businesses. ➡️ Gen Z is contributing more to retirement plans than previous generations. ➡️ Employers need to communicate the total compensation package to employees effectively. ➡️ Success stories highlight the efficiency gained through integration solutions. ➡️ The platform is designed to be user-friendly and requires minimal maintenance. ➡️ Understanding the need for integration can save businesses time and money. 💬 What’s your take? Are seamless payroll integrations the key to financial wellness, or is there still a gap? Drop your thoughts in the comments! Connect with us here: 🔗 Connect with Doug Sabella: https://www.linkedin.com/in/doug-sabella/ or at https://www.payrollintegrations.com/ 🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/ 🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network 🔗 Site: http://www.wrkdefined.com 🎥 TikTok: https://www.tiktok.com/@wrkdefined 💼 LinkedIn: https://www.linkedin.com/company/wrkdefined 📘 Facebook: https://www.facebook.com/WRKdefined/ 🐦 Twitter (X): https://twitter.com/WRKdefined 📩 Substack: https://wrkdefined.substack.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Frontline workers drive industries, but high volume hiring isn’t your average recruitment game. Fountain’s Sean Behr joins us to unpack the tech, tools, and strategies that make hiring seamless—while keeping the human element intact. From hourly worker engagement to fixing recruitment response times, this episode digs into solutions that matter. In this episode, we look at frontline workers, high volume hiring, Fountain, technology, employee engagement, recruitment, hourly workers, hiring practices, job application process, workforce management, communication challenges, employer branding, human capital management, response times, and career advancement. Key Takeaways Frontline hiring demands innovative tech solutions to tackle unique challenges. Employee engagement plays a pivotal role in recruitment and retention. Referrals and targeted messaging boost application success rates. Realistic job previews set clear expectations for candidates. Employer branding should attract the right fit while filtering out mismatches. Timely response times are critical in maintaining applicant interest. Frontline workers need tools designed for communication challenges. High volume hiring thrives on human capital management done right. Career advancement pathways enhance retention and loyalty. Streamlining workforce systems improves efficiency for smaller companies. The ‘telephone game’ in communication can derail engagement—fix it. Frontline workers are more empowered than ever to demand better conditions. Chapters 00:00 Introduction to Frontline Workers and Fountain 02:52 The Human Element in High Volume Hiring 05:59 Transitioning from Passion to Software Development 09:10 Understanding the Differences in Hiring Practices 12:01 The Competitive Landscape for Frontline Workers 15:02 Enhancing the Application Process with Technology 17:55 The Importance of Employee Engagement and Referrals 21:09 Navigating Disparate Systems in Workforce Management 22:52 Communication Challenges for Frontline Workers 24:51 Engaging Employees with Targeted Messaging 26:44 Tracking Employee Engagement and Performance 27:50 The Importance of Realistic Job Previews 30:55 Attracting and Repelling Candidates through Employer Branding 32:42 Creating Pathways for Career Advancement 38:03 The Critical Role of Response Times in Recruitment 40:55 The Value of Frontline Human Capital Management You can learn more about Fountain at: https://www.fountain.com/ and you can connect with Sean Behr on LinkedIn at https://www.linkedin.com/in/seanbehr/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Biometric identity verification is no longer optional—it's a necessity in a world dominated by remote interactions and generative AI advancements. Andrew Bud of iProov lays out the alarming reality of deepfakes and synthetic identities, warning that "you can't trust your eyes anymore." Organizations face mounting risks from this wave of technology, which enables impersonation and deception at unprecedented levels. Bud highlights the importance of proactive measures like identity verification, continuous monitoring, and robust threat analysis to combat this evolving threat. In this episode, we explore biometric identity verification, deepfake risks, synthetic identities, generative AI, and strategies for mitigating security threats. Andrew Bud shares insights on safeguarding enterprises, governments, and individuals from the growing misuse of AI technology, ensuring authentication processes remain accessible and effective. Key Takeaways Biometric identity verification is vital for remote-first interactions and reducing fraud. Deepfakes and synthetic identities are rising due to generative AI advancements. Awareness and preparedness in enterprises are lacking despite escalating risks. iProov offers accessible biometric authentication, ideal for governments and businesses. Deepfake threats impact workforce, contractors, and supply chains, requiring tailored solutions. Background checks, continuous monitoring, and proactive threat analysis can mitigate risks. Chapters 00:00 Introduction and Background 01:15 The Role of iProov in Biometric Identity Verification 02:16 The Shift to Remote Interactions 03:10 The Risks of Deepfakes and Synthetic Identities 06:04 The Accessibility of Deepfake Creation Tools 09:14 The Need for Awareness and Preparedness in Enterprises 20:51 The Rising Threat of Deepfake Technology 22:19 Implementing Identity Verification to Mitigate Deepfake Risks 23:14 iProov: Easy-to-Implement Biometric Authentication for Governments and Organizations 25:38 Securing Employees and Addressing Vulnerabilities in the Age of Deepfakes 30:30 Continuous Monitoring and Proactive Measures to Protect Against Deepfake Attacks Connect with Andrew Bud here: https://www.linkedin.com/in/andrewbud/ and learn more about iProov here https://www.iproov.com/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Technology is reshaping the staffing industry, and we’re here to spotlight the innovation leading the way. Magnit’s AI-powered platform and their assistant, Maggi, are transforming workforce management for the modern age. We unpack the evolving landscape, challenges of outdated processes, and strategies to drive seamless integration. From understanding customer experience to tackling displacement challenges, the future of VMS and workforce management is here. In this episode, we look at Magnit, contingent workforce, technology, AI, workforce management, staffing industry, VMS, talent acquisition, gig economy, HR Tech, Change Management, Talent Strategy, Technology Integration, Customer Experience, Buying Questions, Displacement Challenges, Implementation Strategies. Takeaways Magnit's AI-driven platform is setting new standards in contingent workforce management. Maggi, Magnit's AI assistant, offers voice-command functionality for streamlined operations. Outdated processes in the staffing industry slow down efficiency and innovation. The gig economy is redefining workforce expectations and talent acquisition. Direct sourcing strategies are gaining traction for more personalized hiring. VMS solutions are evolving towards integrated, technology-enhanced frameworks. Effective change management is critical in adopting new HR Tech solutions. Understanding the ideal customer profile improves targeted tech adoption. Buyer engagement and key questions drive successful implementation. Candidate experience is essential for retaining and attracting top talent. Training and enablement support smooth transitions to new technologies. Chapters 00:00 Introduction to Magnit and Its Mission 02:59 Understanding Contingent Workforce Management 05:55 The Role of Technology in Workforce Management 08:53 Introducing Maggi: The AI Assistant 12:08 Challenges in the Staffing Industry 15:12 The Evolution of Workforce Dynamics 18:00 The Future of VMS and Technology Integration 21:02 Navigating the Changing Landscape of Workforce Management 27:37 Transitioning from SAS to HR Tech 28:52 Change Management in HR Tech 30:44 Understanding Talent Strategy 32:05 The Role of Technology in Talent Acquisition 34:15 Identifying the Perfect Customer 36:40 Integration with Existing Systems 38:01 Key Buying Questions for Prospects 41:30 Focusing on Candidate Experience 43:03 Addressing Displacement Challenges 47:08 Implementation Strategies for New Solutions Connect with Vidhya Srinivasan here: https://www.linkedin.com/in/vidhyasrinivasan/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

ServiceNow is leading the charge in HR tech, reimagining employee workflows with AI to simplify onboarding, enhance employee engagement, and promote continuous development. Gretchen Alarcon shares the vision behind ServiceNow's transformation, emphasizing AI’s role in delivering seamless experiences, streamlining workflows, and building trust in automated processes. In this episode, we look at employee workflows, onboarding, AI in HR, continuous engagement, employee experience, offboarding, and performance management as key elements driving ServiceNow's strategy. Gretchen explores how talent development, workflow automation, and re-recruiting contribute to a forward-thinking approach in the Future of Work. Key Takeaways ServiceNow has positioned itself as a leading AI platform for employee workflows. Advanced technology significantly enhances onboarding and engagement. Continuous engagement, including re-recruiting, boosts employee retention. Managers must be equipped to drive talent development with technology’s support. Offboarding impacts employer branding and alumni relations positively. ServiceNow’s focus on AI and innovation is reshaping HR technology standards. Chapters 00:00 Introduction to ServiceNow and Employee Workflows 03:40 Transforming Employee Onboarding Processes 09:37 The Role of AI in Enhancing Employee Experience 12:30 Continuous Engagement: The Concept of Re-Recruiting 15:05 The Manager's Role in Employee Development 17:16 Leveraging AI for Performance Reviews 18:34 The Importance of Skills in Talent Development 22:11 Addressing Employee Experience and Workflow Friction 24:23 The Role of Offboarding in Employer Branding 30:06 ServiceNow's Evolution and Future Directions 35:24 Innovations in Employee Workflows and AI Integration Connect with Gretchen Alarcon here: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Brightside is revolutionizing employee financial health by addressing financial stress with personalized coaching and innovative solutions. Focusing on enterprise companies and frontline workforces, their platform boosts well-being, reduces turnover, and aligns financial wellness with business goals—creating a healthier, more engaged workforce. In this episode, we look at financial health, employee well-being, financial stress, personalized assistance, financial wellness, productivity, and healthcare costs. These keywords are at the heart of how Brightside's platform supports companies and employees in improving their financial well-being and overall performance in the workplace. Key Takeaways: Brightside’s platform offers personalized financial coaching to reduce financial stress and improve employee well-being. The company addresses the financial needs of 70% of the population, focusing on financially unhealthy individuals. Brightside aligns financial wellness with business goals by reducing turnover and lowering healthcare costs. Financial literacy is a core component that helps employees make better financial decisions. Brightside works closely with enterprise companies and frontline workforces to deliver impactful solutions. The platform fosters a confidential and non-judgmental environment, promoting trust and employee engagement. Chapters 00:00 Introduction and Background 03:01 The Need for Financial Health Solutions 07:42 Addressing the Financially Sick 12:40 The Impact of Financial Stress on Health and Business 17:02 Promoting Financial Well-being and Behavior Change 19:51 The Problem of Financial Unhealthiness 21:27 Breaking Through Taboos and Building Trust 24:20 Making Financial Wellness Easier 26:34 Success Stories with Enterprise Companies 30:02 Life-Changing Impact on Individuals 31:48 Communicating and Intercepting at Choke Points 35:20 Aligning Employee Well-being with Company Goals 39:21 The Synergy Between Employee and Company Benefits Connect with Tom Span here: https://www.linkedin.com/in/tomspann/ Learn more about Brightside here: https://www.gobrightside.com/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Brian Sherlock, CEO of Sync2Hire, joins William Tincup and Ryan Leary to explore the future of post-application recruitment communication. We dive into how Sync2Hire improves hiring efficiency, streamlines compliance, and integrates with ATS systems for a seamless candidate experience. This episode offers insights into how recruiters can enhance collaboration and centralize communications in one powerful platform. In this episode we look at Sync2Hire, recruitment technology, post-application communication, ATS integration, hiring efficiency, and how this tool is set to revolutionize the candidate experience and compliance in hiring. Tune in to learn how to modernize your hiring process with Sync2Hire. Key Takeaways: Sync2Hire fills the communication gap post-application, improving recruiter-candidate interactions. The platform enhances recruitment collaboration and hiring efficiency by centralizing data. Compliance in hiring is simplified, ensuring recruiters avoid legal pitfalls while staying efficient. Sync2Hire’s seamless ATS integration enhances the overall speed and quality of recruitment. The platform dramatically improves the candidate experience, leading to better hires and retention. The future of HR tech depends on dedicated tools like Sync2Hire to streamline post-application processes. Chapters 00:00 What is Sync2Hire? and What is Post Application Communication? 03:03 The Problem of Post-Application Communication 06:00 The Backstory of Sync2Hire 08:53 Understanding Compliance in Recruitment 12:13 The Demo Experience and Aha Moments 15:09 Speed and Quality in Hiring 17:57 The Evolution of Recruitment Practices 20:58 Efficiency in Recruitment Communication 24:03 Overcoming Objections to Sync2Hire 27:05 Integration Strategy with ATS 30:09 Future Developments for Sync2Hire Learn More about Sync2Hire here: https://sync2hire.com/ Connect with Brian Sherlock here: https://www.linkedin.com/in/briansherlock6/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we look at micro learning, bite-sized content, AI, learning management system, engagement, customization, and data analytics. By delivering personalized learning experiences where employees already spend time, Arist revolutionizes how organizations approach employee development, making L&D more agile and impactful. Key Takeaways: Arist increases engagement with bite-sized content delivered every six minutes instead of every six weeks. AI customizes learning experiences, with over 85% of recommendations accepted by users. Arist targets companies with complex training needs and large employee bases. Data analytics and AI are essential for improving L&D and personalizing learning. The role of L&D professionals is evolving, with learning being integrated into other roles. Speed and agility in learning are key to staying competitive in today's fast-paced environment. Chapters 00:00 Introduction and Overview 01:11 Micro Learning and Bite-Sized Content 04:54 The Power of Shorter, Engaging Content 06:58 AI in Content Creation 09:20 The Advancements in AI 16:13 Building Trust in AI-Generated Content 18:59 Deploying Content and Testing 21:51 Target Buyers and Industries 22:59 The Changing Role of Learning and Development Professionals 24:17 The Importance of Data and Analytics in Learning and Development 25:08 The Potential of AI in Personalized Learning Experiences 27:06 Overcoming Resistance to New Learning Methods 29:45 The Need for Speed and Agility in Learning Connect with Ryan Laverty here: https://www.linkedin.com/in/ryan-laverty/ and learn more about Arist.co here: https://www.arist.co/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

David Wilkins from Talent Neuron breaks down how big data, AI, and machine learning are transforming talent intelligence and workforce planning. Talent Neuron’s platform offers insights on talent demand, supply, and cost to help CHROs and heads of TA make strategic decisions. With a focus on data quality and actionable insights, Talent Neuron supports companies in navigating evolving talent and skills needs, from skills analysis to competitor benchmarking. In this episode, we look at Talent Neuron, big data, AI, machine learning, talent demand, talent supply, and strategic workforce planning. Discover how Talent Neuron’s data-driven approach empowers organizations to make informed talent decisions and stay ahead in a competitive landscape. Key Takeaways: Talent Neuron leverages big data, AI, and machine learning to provide actionable insights on talent demand, supply, and cost. Their platform is essential for strategic workforce planning, helping CHROs and heads of TA navigate evolving talent and skills needs. Talent Neuron's data integrates with ATS and CRM systems, expanding its reach and utility. Data quality and transparency are crucial when selecting talent intelligence solutions. The evolution of Talent Neuron includes modular solutions and scenario-driven planning for more accessible data utilization. Future developments include a generative AI chatbot and expanded capabilities for talent intelligence. Chapters 00:00 Introduction and Setting the Stage 02:02 Combining Product and Marketing 05:35 Understanding Talent Neuron and its Purpose 08:13 Target Audience and Trigger Points 12:31 Integration and Workflow 15:06 Expanding the Target Audience 16:04 Success Stories and Lessons Learned 17:44 Challenges and Future Opportunities 19:16 The Changing Talent Landscape 23:32 Talent Analysis and Solutions 29:11 Making Data Actionable and Intelligent 32:58 Key Considerations in Buying Talent Intelligence Solutions 39:01 Future Plans: Actionable Insights and Scenario-Driven Planning Connect with David Wilkins here: https://www.linkedin.com/in/dwilkinsnh/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Kim Kelley from Pepelwerk breaks down how AI and machine learning are transforming HR for small and medium-sized organizations. From talent management to workforce planning, Pepelwerk leverages advanced technology to help HR leaders relate better to employees, predict workforce needs, and improve overall efficiency. In this episode, we look at HR, AI, machine learning, workforce planning, talent acquisition, predictive analytics, and employee retention to explore how Pepelwerk integrates into HR tech stacks, streamlines recruitment, and enhances career development through real-time skilling and personalized AI career assistants. Key Takeaways Pepelwerk uses AI and machine learning to improve human capacity planning and talent management for HR leaders. The platform targets small and medium-sized organizations while offering enterprise-level ERP integration for more complex HR tech needs. HR leaders must focus on right-sizing technology to align with organizational goals and ensure a positive employee experience. Predictive analytics and real-time skilling are critical tools in improving talent acquisition and retention strategies. Personalized AI career assistants can provide ongoing mentorship and career development, improving employee satisfaction. A customer success story demonstrates how Pepelwerk reduced recruitment costs and streamlined processes for HR teams. Chapters 00:00 Introduction and Recording Setup 03:24 Introduction to Pepelwerk and its Purpose 05:06 Using AI and Genotyping for Self-Discovery 06:14 The Problem Pepelwerk is Solving for HR Leaders 07:39 Challenges with Legacy Systems and Processes in HR 08:18 Transitioning from HR Leader to Starting Pepelwerks 09:36 The Painful Journey of Being an Entrepreneur 11:03 Describing Pepelwerk and its Unique Position 13:25 Discussion about Walmart and HR Budgets 15:25 Target Audience and Integration with Tech Stacks 18:55 Introduction to HR tech stacks 19:29 Questioning the similarity of HR tech stacks 20:14 The importance of right-sizing technology 21:30 Caring about the budget and the organization 22:08 Aligning actions with stated values 23:44 The importance of caring in HR 25:54 The category is fucking fabulous 28:13 The aha moment: Retaining talent acquisition budget 30:33 The power of real-time mentorship and coaching 34:50 Customer success story: Streamlining recruitment and reducing costs Connect with Kim here: https://www.linkedin.com/in/the1kimkelley/ and learn more about Pepelwerk here: https://www.pepelwerk.com/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we look at how Echo, tech teams, software engineers, remote work, long-term partnerships, startups, and validation come together to create seamless offshore hiring solutions. With our personalized approach, we ensure companies can build stronger, more integrated development teams without the hassle. Key Takeaways: Echo supports Western tech companies in expanding their tech teams by providing vetted software engineers from Eastern Europe. Echo manages legal support, tax, and HR for all employees, making them feel like part of the client’s company. Echo focuses on long-term partnerships with small to midsize companies and established startups looking to grow. A strong network of validated software engineers ensures clients get the best talent. Echo’s personalized approach stands out from typical recruitment companies, fostering closer relationships and team integration. Echo ensures employee satisfaction through team-building events, corporate parties, and ongoing support, enhancing productivity and retention. Chapters 00:00 Introduction and Background 02:39 Overview of Echo's Services 04:53 Global Payroll and Recruiting Challenges 07:48 Maintaining Employee Satisfaction and Long-Term Partnerships 09:54 Finding and Validating Software Engineers 12:16 Onboarding and Interacting with Developers 15:33 Timeframe for Staffing and Hiring Process 18:34 Standing Out in a Competitive Market 28:34 Conclusion and Final Thoughts Connect with Max and Echo here: https://www.linkedin.com/in/maxantoniuk Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

David Wachs, CEO of Handwrytten, shares how his company scales personalized, Handwrytten notes using robotic technology. From employee appreciation to recruiting and customer engagement, Handwrytten notes outperform digital messages in impact and authenticity, helping businesses build meaningful relationships that drive growth. In this episode, we look at automated handwriting, personalized notes, employee appreciation, recruiting, customer engagement, and the power of Handwrytten notes in fostering authentic relationships. Key Takeaways: Handwrytten is the largest provider of automated handwriting services, using robots to scale personalized notes. Handwrytten notes offer an authentic way to connect, especially for individuals with poor handwriting or fine motor issues. Personalized Handwrytten messages are more likely to be read and retained compared to digital alternatives. Key use cases for Handwrytten include employee appreciation, recruiting, and customer engagement. The technology behind Handwrytten ensures accuracy, efficiency, and the scalability of Handwrytten notes. Sending Handwrytten notes for sales follow-ups, candidate outreach, and performance reviews can improve business outcomes and relationships. Chapters 00:00 Who is David Wachs and Handwrytten 01:43 Automated Handwriting: Efficient and Authentic 06:42 The Power of Handwrytten Notes 09:51 Overcoming Poor Handwriting with Handwrytten 13:51 Returning to a Gratitude and Thank You Mentality 18:50 The Importance of Intentionality in Gratitude 19:51 Handwrytten Notes: More Likely to be Read and Displayed 20:17 The Fulfillment Process 21:04 The Process of Sending Handwrytten Notes 22:45 Tracking and Delivery Notification 24:39 Automating Handwrytten Notes in HubSpot 27:39 The Power of a Genuine Thank You 28:12 Creative Use Cases for Handwrytten Notes 33:15 Using Handwrytten Notes for Trade Show Engagement 35:31 Customization and AI in Handwrytten Notes 37:43 Closing Remarks and Appreciation Connect with David Wachs here: https://www.linkedin.com/in/davidwachs/ Learn more about Handwrytten here: https://www.handwrytten.com/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Jeff Williams from Aptia shares the ins and outs of benefit administration, emphasizing the complexity of health administration, compliance, and the challenges employers face in offering tailored employee benefits. From understanding regulations to enhancing benefit adoption, I explore how employers can design better programs that meet employees' diverse needs. In this episode, we look at Aptia, benefit administration, compliance, health administration, employee benefits, state regulations, benefit design and how they all play a critical role in shaping modern workplaces. Discover the strategic decisions employers must make to ensure benefits are both compliant and valuable. Key Takeaways Aptia offers comprehensive benefit administration services that simplify eligibility management, enrollment, and life event tracking for large employers. Complex state and city regulations require expert navigation, and Aptia helps employers stay compliant across various jurisdictions. Benefit design goes beyond health plans, encompassing retirement benefits, time off, and even unique options like pet insurance. Effective communication is crucial for benefit adoption, ensuring employees understand and utilize their benefits fully. Employers must weigh trade-offs when selecting benefits, balancing cost with the needs and preferences of their workforce. Understanding employee demographics is key to creating benefit programs that resonate and retain talent. Chapters 00:00 Introduction and Small Talk 02:03 Introducing Jeff Williams and Aptia 03:12 Aptia's Role in Benefit Administration 04:47 The Problem Aptia Solves 06:32 The Complexity of Benefits Administration 08:46 Types of Benefits Handled by Aptia 10:30 The Increasing Complexity of Benefits Regulations 11:38 Proliferation of Benefit Types 15:46 Unique Benefits: Menopausal Benefits 16:13 The Complexity of Employee Benefits 17:09 The Importance of Benefit Consumption and Adoption 18:18 Making Trade-Offs in Benefit Design 19:49 Effective Communication in Benefit Programs 22:51 Understanding the Employee Population for Better Benefit Design 25:32 Key Questions for Potential Benefit Program Buyers Connect with Jeff Williams here: https://www.linkedin.com/in/jeffreylwilliams/ Learn more about Aptia here: https://www.linkedin.com/company/aptia-group/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Larry Neal, CEO of Cisive, delves into the shifting landscape of background screening, highlighting the critical need for expanded services beyond pre-employment checks. Transparency, quality, and speed are at the forefront as companies navigate AI advancements and evolving privacy laws in their hiring processes. In this episode: We look at background screening, post-hire services, transparency, quality, speed, privacy laws, and AI. Discover how these factors are reshaping the hiring process and the importance of a tailored approach in managing workforce risks. Key Takeaways: Background screening is expanding beyond pre-employment checks to include post-hire services and ongoing monitoring. Transparency in background screening is crucial for building trust with clients and candidates. Balancing quality and speed in background screening requires strategic trade-offs and a tailored approach. Privacy laws present challenges that must be navigated carefully in the background screening process. The use of AI in background screening offers both opportunities and risks that need to be managed. A tailored approach to background screening can help companies better mitigate risks and ensure a talented workforce. Chapters 00:00 Introduction and Background of Larry Neal 03:26 Overview of Cisive and its Focus on Verticals 06:35 The Problem Companies are Trying to Solve with Background Screening 09:08 The Changing Needs and Expectations of Customers 13:24 The Importance of Post-Hire Services and Ongoing Monitoring 17:47 The Impact of Remote Hiring and Social Media on Background Screening 21:25 Monitoring Employees and the Challenges of Privacy Laws 26:06 The Complexity of Achieving Quality and Speed in Background Screening 34:25 Balancing Price, Quality, and Speed in Background Screening Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

We connect with Chris Taylor from Actionable, diving into how Actionable drives real behavior change in corporate training. We explore the critical shift in L&D from simple facilitation to measurable impact, emphasizing the role of habit formation and small, intentional commitments in leadership development. In this episode, we look at corporate training, behavior change, leadership development, self-reported behavior change, and observable behavior change, highlighting how Actionable empowers individuals and organizations to achieve meaningful and lasting transformation. Key Takeaways: Actionable bridges the gap between corporate training and behavior change by focusing on self-reported and observable outcomes. Leadership development is evolving, with a shift towards small, intentional commitments that drive lasting impact. Actionable’s platform empowers participants to track progress and engage in meaningful change through habit formation. The success of training initiatives hinges on individual motivation and the structure of the learning sessions. Actionable’s expansion supports larger organizations, addressing the growing demand from transformation departments. Facilitators transition from content deliverers to trusted advisors, driving real change through behavior science. Chapters 00:00 Chris and William get Ryan in trouble with his wife 05:21 Introducing Actionable and its Purpose 09:37 Bridging the Gap: From Training to Behavior Change 12:31 Measuring Impact and Reporting Analytics 16:04 Expanding to Support Larger Organizations 18:00 Individual Motivation and Interest in Behavior Change 20:46 Driving Change through Time and Space 23:30 From Content Deliverers to Trusted Advisors 29:37 Overcoming Bias in Behavior Change 37:53 The Impact of Actionable on Personal Growth 45:45 The Role of Autonomy in Driving Change Connect with Chris here: https://www.linkedin.com/in/chrisjrtaylor/ Visit Actionable.co Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Joel Frisch from Clair explores how on-demand pay can revolutionize employee financial management, offering immediate access to earned wages. This fintech solution, embedded with platforms like Gusto, ensures employees gain control over their finances, addressing short-term needs and promoting financial well-being. In this episode, we look at Clair, fintech, on-demand pay, financial benefits, the American workforce, HR tech, and financial literacy. Key Takeaways: Clair aims to be the go-to embedded solution for empowering financial benefits for the American workforce. On-demand pay allows employees to take advances on their pay immediately, giving them more control over their finances. Data shows that employees who use on-demand pay take about 27 advances per year, indicating a need for more frequent access to funds. The focus is on empowering employees and giving them the tools to make informed decisions about their finances. Clair can be integrated with HR tech platforms, payroll systems, and workforce management platforms, making it convenient and accessible. The platform emphasizes transparency and consumer-centricity, ensuring employees have a clear understanding of the terms and benefits. Connect with Joel here: https://www.linkedin.com/in/joelfrisch/ Learn more about Clair here: https://getclair.com/ Chapters 00:00 Introduction and Background 03:04 Empowering the American Workforce 06:02 Partnering with Gusto 09:50 The Need for More Frequent Access to Funds 13:28 Financial Literacy and Responsible Spending 17:50 Introduction to Clair and On-Demand Pay 20:29 Addressing the Needs of Employers 23:18 Implementing Clair in HR Tech Platforms 24:25 Setting Limits and Providing Transparency 26:32 Serving the Unbanked Population 28:28 Standing Up Clair for Employers 31:54 Expanding Globally with Embedded Finance 34:20 Weekly Pay vs. On-Demand Pay 36:21 Transparency and Consumer-Centricity in Financial Solutions Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

We talk to Katie Bussey, Sr. about how Talent Fusion is revolutionizing talent acquisition through direct sourcing and the power of branded talent communities. Discover how engaging candidates and leveraging technology create a proactive talent pool, enhancing candidate experience and driving referrals. In this episode, we look at direct sourcing, talent acquisition, contingent workers, MSP, technology, remote work, and branded talent communities. Key Takeaways Direct sourcing leverages a company's brand to attract top talent, especially non-traditional contingent workers. The talent acquisition industry has evolved with advancements in technology and a shift towards remote work. Adopting new technology can be challenging due to complex tech stacks; companies work to optimize these stacks. Direct sourcing complements the traditional MSP model by providing additional talent access and enhancing talent strategies. Engagement and interaction within branded talent communities are crucial to keeping candidates interested and driving referrals. Talent Fusion partners with WorkLama to create fully branded communities, offering a personalized candidate experience and building loyalty programs for careers. Connect with Katie Bussey here: https://www.linkedin.com/in/katie-bussey-7959577/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Chapters 00:00 Who is Katie Bussey? 03:02 Overview of Talent Fusion and Direct Sourcing 08:00 Explanation of Contingent and Gig Workers 10:48 Changes in the Talent Acquisition Industry 13:25 Impact of the Pandemic on Remote Work 15:01 Challenges in Adopting New Technology 17:38 The relationship between MSPs and VMSs 19:21 The power of branded talent communities 21:17 Engaging and retaining talent in communities 23:00 Building fully interactive branded talent communities 26:07 Seeding the community with the right talent 28:24 Using data to understand talent needs 31:24 Different levels of Talent Fusion's solution 33:30 The importance of talent acquisition's buy-in 37:12 The challenge of touching every candidate on the career page 40:07 The importance of engagement and interaction in talent communities Learn more about your ad choices. Visit megaphone.fm/adchoices

We discuss the importance of character in the hiring process, exploring the challenges of assessing character and the impact of hiring the wrong person. We highlight the role of references, the need for candid peer reviews, and the significance of character in building successful teams while avoiding costly hiring mistakes. In this episode, we look at character, hiring process, challenges, wrong hire, references, peer reviews, successful teams, hiring mistakes, transparency. Discover how character assessments and transparency can revolutionize hiring, leading to better decision-making and alignment between candidates and employers. Key Takeaways Character is a crucial factor in the hiring process, significantly impacting team dynamics and performance. Assessing a candidate's character is challenging, as the entire hiring process is curated by the candidate, making it difficult to get authentic information. References are often not reliable indicators of character, as candidates typically provide references who will speak positively about them. Candid peer reviews can provide valuable insights into a candidate's character, as peers have firsthand experience working with them. Hiring the wrong person can have significant financial and operational consequences, including lost clients, damaged team morale, and wasted resources. Integrating character assessments into the hiring process can provide valuable information for employers and candidates, leading to better hiring decisions and long-term success. Chapters 00:00 Who is Sean Vassilaros 02:54 The Importance of Character in the Hiring Process 08:55 Challenges in Assessing a Candidate's Character 13:08 The Impact of Hiring the Wrong Person 16:02 The Limitations of References in Evaluating Character 22:54 Avoiding Costly Hiring Mistakes 24:02 The Uncomfortable Truth About Character 25:30 Understanding Your Character Spider Graph 29:25 The Potential Impact of Character Data in Hiring 36:42 Challenges and Opportunities of Integrating Character Assessments 45:11 The Future of Character Assessments and Transparency in Hiring Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices