This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au
🎙️ Episode 29: Charlie opens up about the start of 2025, a year that began with loss, uncertainty, and change. From losing staff and clients to rebuilding confidence, finding new structure, and discovering opportunity in tough times, she shares what it’s really like to go through a “salon detox.
the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'
Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast
Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/
Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/
The Nest Hair Boutique: https://thenesthairboutique.com.au/
🎙️Episode 28: In this energetic episode of The Salon Rebel Podcast, Charlie takes you behind the scenes of BrightTsar Studios — the new creative home for the show — with filmmaker and special effects artist Luca, Perth’s top fake blood maker turned content creator.What starts as a chat about film, creativity, and side hustles quickly transforms into a deep dive into authenticity, storytelling, and how podcasting helps business owners build real connection. Together, Charlie and Luca explore the shared artistry between hairdressing and filmmaking, the McDonald’s Effect of Reels, and why long-form content still wins hearts (and clients) in a world obsessed with fast trends.
🎙️ About The Salon Rebel PodcastHosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'
Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast
Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/
Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/
The Nest Hair Boutique: https://thenesthairboutique.com.au/
🎙️ Episode 27: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au
Charlie sits down with Kristi McVee, former detective turned child safety advocate, to share her powerful journey from policing to trauma-informed advocacy. After facing PTSD, leaving the force, and responding to her daughter’s heartfelt plea. Kristi has dedicated her life to protecting children, empowering parents, and transforming workplaces.
🎙️ About The Salon Rebel PodcastHosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'
Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast
Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/
Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/
The Nest Hair Boutique: https://thenesthairboutique.com.au/
🎙️ Episode 26 - Pt.2: This episode is brought to you by The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/
Charlie is joined once again by Sharlene Lee from Circles of Hair for part one of a two-part conversation in the new and improved podcast studio! Together, they dive into what it really means to be transparent on social media, what's working with marketing, and the ins and outs of managing a strong salon team.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.
🎙️ About The Salon Rebel Podcast
Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'
Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast
Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/
Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/
The Nest Hair Boutique: https://thenesthairboutique.com.au/
🎙️ Episode 26 - Pt.1: This episode is brought to you by The Biz Tool Boutique: http://www.thebiztoolboutique.com.au
Charlie is joined once again by Sharlene Lee from Circles of Hair for part one of a two-part conversation in the new and improved podcast studio! Together, they dive into what it really means to be transparent on social media, what's working with marketing, and the ins and outs of managing a strong salon team.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.
This episode is brought to you by The Biz Tool Boutique, you can shop the tools at thebiztoolboutique.com.au.
Where to find Sharlene:
More from Charlie:
We're back talkin' shop with Elsa Mitchell, the hilarious business mentor. We cover everything from her journey from hairdresser to coach, to why backing your team (especially apprentices) is the future. We get real about salon culture, the marketing shifts happening, and what it actually takes to run a successful salon in today’s world.
The Biz Tool Boutique
In this episode, I’m diving into some big shifts I’ve noticed in the salon world lately—especially around how (and when) clients are booking. Spoiler: last-minute appointments are the new norm, and it’s throwing a lot of salon owners off.
I’m sharing some strategies to help you keep clients engaged—think email, SMS, and why just posting on Instagram isn’t enough anymore. We’ll also chat about paid ads (yes, you probably need them), how to make them work without wasting money.
The Biz Tool Boutique
I'm officially BACK and I have so much I need to tell you! In this ep, I touch on why leaving your business is the best thing you can do and how I was able to do so without it falling apart. And how, whilst I was away, I was able to double the amount of new clients with this strategic team comp.
Find all the info HERE of my strategic team competition!
The Salon Rebel Instagram
The Nest Hair Boutique
This week's episode is brought to you from Canada! I talk shop with Tress from Kharma Salons about her journey in the hair industry, from starting as a hairstylist to opening her own salon. We cover all the bases in this 2-hour podcast episode!
In this two-part episode, I talk all things numbers with Vicky Krishnamurthy, director of Glide Accounting! From tax bills to financial planning and business money moves (or money mistakes), we had so much to say on the matter, we had to split it up.
More from Charlie:
The Salon Rebel Instagram:
The Nest Hair Boutique:
In this two-part episode, I talk all things numbers with Vicky Krishnamurthy, director of Glide Accounting! From tax bills to financial planning and business money moves (or money mistakes), we had so much to say on the matter, we had to split it up.
Stay tuned for part 2 next Friday 🥰
More from Charlie:
The Salon Rebel Instagram:
I needed a break from talking about social media...so here's some old-fashioned marketing techniques you may have forgotten about.
More from Charlie:
Get ready to hear some juicy and slightly unhinged money moves that I did in the early stages of my business to take it to the next level. And a sneak peak of my new digital tool, Quit-Proof Front Desk, launching soon that will change your business operations!
More from Charlie:
The episode you were all waiting for...Chantelle from Viva La Blonde joins us in the studio to talk all about her experience with her salon being an overnight success on social media. And the rapid growth and challenges that came with that. We chat about influencer marketing, being a business owner and the difficulties and thoughts that come with owning a salon.
Where you can find Chantelle:
Chantelle's Instagram: https://www.instagram.com/chantellecastle/
Viva La Blonde: https://www.instagram.com/vivalablonde/
More from Charlie: My Instagram: https://www.instagram.com/charlii_thenesthairboutique/?hl=en The Salon Rebel Instagram: https://www.instagram.com/thesalonrebelpodcast/ The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/ The Nest Hair Boutique: https://thenesthairboutique.com.au/ Charlii: https://www.charlii.com.au/
What do I do when all hell breaks loose in my salon? Restructure and create new roles, of course! In this quick episode, I spill the tea on what I did to improve my salon operations after things got a little crazy, and highlight the importance of being an effective leader.
More from Charlie: My Instagram: https://www.instagram.com/charlii_thenesthairboutique/?hl=en The Salon Rebel Instagram: https://www.instagram.com/thesalonrebelpodcast/ The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/ The Nest Hair Boutique: https://thenesthairboutique.com.au/ Charlii: https://www.charlii.com.au/
Join us for a juicy episode with Renee from Salon Society! From Renee's journey toward being the success she is today to staying true to yourself in the landscape of social media, this 2 hour long episode dives into the nitty-gritty of utilising Instagram, specifically, as a hairdresser and salon owner. Renee gives us some spicy tips and examples on exactly how you can optimise your social media profile to gain awareness, and talks on why having thousands of followers isn't the answer to a profitable business.
Where you can find Renee:
Instagram: https://www.instagram.com/salonsocietyaus/
More from Charlie: My Instagram: https://www.instagram.com/charlii_thenesthairboutique/?hl=en The Salon Rebel Instagram: https://www.instagram.com/thesalonrebelpodcast/ The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/ The Nest Hair Boutique: https://thenesthairboutique.com.au/ Charlii: https://www.charlii.com.au/
Summary
In this solo episode, Charlie reflects on her week and shares her thoughts and experiences. She discusses feeling like she never accomplishes enough, the challenges of working in a windowless office, and the impact of perimenopause on her mental clarity. She also talks about the importance of hiring the right people for her salon and e-commerce brand, and the struggle of deciding whether to continue with her e-commerce brand. Charlie concludes by discussing the negative effects of industry drama and the importance of connecting with like-minded individuals.
Takeaways
No matter where you are in your business or journey, it's common to feel like you never accomplish enough.
Working in a windowless office can lead to brain fog and difficulty focusing.
Perimenopause can affect mental clarity and contribute to feelings of overwhelm.
Hiring the right people, especially those who align with your values, is crucial for a successful business.
Industry drama can be draining and time-consuming, so it's important to focus on what truly matters.
Connecting with like-minded individuals can provide support and fulfilment.
More from Charlie: My Instagram: https://www.instagram.com/charlii_thenesthairboutique/?hl=en The Salon Rebel Instagram: https://www.instagram.com/thesalonrebelpodcast/ The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/ The Nest Hair Boutique: https://thenesthairboutique.com.au/ Charlii: https://www.charlii.com.au/
It's finally here... The second part of talkin' shop with Sharlene!
Summary
In this episode, Charlie and Sharlene delve into the intricacies of team management and entrepreneurship within the salon industry. They compare their approaches to managing sizable teams across multiple locations, highlighting the importance of effective communication and collaboration between salon owners. The discussion underscores the significance of setting clear goals, fostering a supportive work culture, and seeking mentorship from successful peers. Financial management emerges as a central theme, with insights into the impact of financial struggles on both individuals and teams. Additionally, the conversation stresses the necessity of building a strong brand identity separate from personal ego, implementing transparent financial practices, and nurturing a motivated team through regular feedback and support. Throughout, the importance of adapting to challenges, maintaining professionalism, and embracing continuous growth resonates as key principles for success in the salon business.
Chapters
00:00 Introduction and Setting the Scene
08:56 Transparency about Money
13:30 Motivating Team Members
26:23 Incentivizing Managers and Team Members
32:02 Conclusion and Call to Action
Takeaways
Effective team management in a salon requires clear communication and collaboration among staff and owners.
Understanding individual preferences for guidance can optimize team dynamics.
Regular communication between salon owners/managers ensures smooth operations and fosters industry insights through events like the L'Oreal Business Forum.
Setting clear goals and surrounding oneself with high achievers inspires growth and success.
Sharing experiences and seeking help within the industry promotes mutual growth and resilience in the face of challenges.
Financial transparency and accountability are vital for both individual and team success, including understanding commission structures and making informed decisions.
Building a strong brand separate from personal ego is crucial for attracting clients and retaining staff.
Cultivating a supportive culture based on shared values and regular feedback sessions keeps teams motivated and fosters long-term success.
Where to find Sharlene: Instagram: https://www.instagram.com/sharleelee/ Circles of Hair: https://www.instagram.com/circlesofhair/ Tiktok: https://www.tiktok.com/@sharleneleelee?lang=en More from Charlie: My Instagram: https://www.instagram.com/charlii_thenesthairboutique/?hl=en The Salon Rebel Instagram: https://www.instagram.com/thesalonrebelpodcast/ The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/ The Nest Hair Boutique: https://thenesthairboutique.com.au/ Charlii: https://www.charlii.com.au/
I sit down with Sharlene Lee from Circles of Hair where she shares her journey from being an apprentice to owning two successful salons. We talk about the hardships of owning a salon, like salon walkouts, and how she overcame them. This is an episode you won't want to miss. Takeaways: Learn from your mistakes and turn them into opportunities for growth. Seek help and guidance when facing financial challenges. Create a unique aesthetic for your salon to attract clients. Embrace color and energy in your salon. Know your numbers and stay on top of financial management. Build a strong team and invest in their development. Stay motivated and excited about your work. Use social media to showcase your salon and connect with clients. Chapters: 00:00 Introduction and Setting Up the Live Stream 11:40 Charlene's Journey in the Salon Industry 29:40 Building Success and Overcoming Adversity 38:12 Learning from Mistakes 45:10 Rebuilding and Growing a Salon Business Where to find Sharlene: Instagram: https://www.instagram.com/sharleelee/ Circles of Hair: https://www.instagram.com/circlesofhair/ Tiktok: https://www.tiktok.com/@sharleneleelee?lang=en More from Charlie: My Instagram: https://www.instagram.com/charlii_thenesthairboutique/?hl=en The Salon Rebel Instagram: https://www.instagram.com/thesalonrebelpodcast/ The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/ The Nest Hair Boutique: https://thenesthairboutique.com.au/ Charlii: https://www.charlii.com.au/
