In this episode of Ask The Expert, Travis Parker Martin of KnowHow shares how restoration leaders can use human psychology, not just in technology, but successfully launching software and driving team adoption. Learn more about these three science-backed motivators that make change easy.

Doug Hoffman, Doc Shane and Bret Sallee join Ask The Expert to share mold remediation field strategies, including scoping, communication, client education and the impact of the Bergman Amendment on industry standards.

In this episode of Ask The Expert, James Hatfield of LiveSwitch shares how restoration companies can overcome operational challenges, improve quoting and dispatch and grow their business using simple, effective technology. Learn about key lessons from his experience in field services and leadership.

In this episode of Ask The Expert, John Otero of 1-900 WATER DAMAGE discusses the impact of wildfire smoke and soot on indoor air quality, common misconceptions and the restoration industry’s roles for effective remediation. Learn why the proper training, equipment and communication are essential for protecting the health and property of our customers.

Gregg Taylor of Restoration Partners joins Ask The Expert to reveal how rebuilding your sales team with training and coaching can fuel growth in the restoration industry. Learn how you can scale sales success in a changing market.

Superior Contract Cleaning’s Rinea Blanchard shares her insights on hurricane recovery, flood response and the power of preparedness in restoration.

Join Blue Kangaroo Packoutz on this episode of Ask The Expert and learn more about large loss contents restoration strategies, including tirage, documentation, scaling and client communication.This episode is brought to you by:

Learn about Violand’s Business Planning Retreats with Tim Hull on this episode of Ask The Expert. He shares how restoration and cleaning business can build strategic plans, align their teams and drive growth at both events in Ohio and Florida.

Jorge and Michelle Gutierrez of SERVPRO share how culture, community and resilience help them win Franchise of the Year and a build a legacy in the restoration industry.

Sonny Ahuja shares how AI-powered tools and smart Google Ad strategies help restoration professionals capture leads, save time and grow their business. 

 Scott Gines, Lead Developer for JobSight, shares how in-house development and restoration experience combine and create a smarter, simpler software for contractors.

Patrick Workman shares how he rebuilt his life after facing adversity, he founded Rock Bottom Recovery & Restoration and works to empower others through restoration work.

John Tovar of ServiceMaster Restore shares key strategies for scaling your restoration business and empowering veterans.

Josh Ehmke shares his expert insights on water damage claim denials, AOB, documentation and how contractors can navigate insurance challenges and protect their scope.

Nick Hindle, CIO of PuroSystems/PuroClean, discusses open APIs, AI innovation and the importance of voluntary standards in building a smarter, more connected restoration industry.

Ladder Award winner Caleb Parrotte shares his journey in restoration, leadership lessons, how community and purpose fuel his success and much more.

Jessica Loveless of SERPVRO shares her insights on contents restoration, from estimating and packouts to fire damage and beyond.

Jordan Frady of First Onsite discusses how important it is to lead with empathy, safety and purpose in biohazard remediation. You restore more than the space; you restore dignity and hope for those in need.

Certified Safety Professional Barry Rice joins host, Kayla McGowan, to discuss contractor safety, OSHA compliance and much more.

Leighton Healey of KnowHow shares how AI tools can help improve your cash flow, streamline operations and empower your teams to thrive in a tough market.