In this episode, Krista chats with massage therapist, coach and educator Amy Bradley Radford @amybradleyradford to talk about how defining client expectations can transform your massage practice. Together they explore Amy’s six-question framework, the art of communication, and how to design a schedule that supports both your clients and your life. Perfect for massage therapists ready to fill their books, create repeat clients, and step into the CEO role of their own business.
Key takeaways from this episode...
Amy Bradley Radford: Coach. Educator. Massage Therapist. Encourager of Big Dreams.
Discover the six simple yet powerful questions that will transform first-time massage clients into loyal, repeat customers. Download Here
Contact Amy Bradley Radford:
Website: https://amybradleyradford.com
Instagram: @amybradleyradford
Contact Krista (The Radical Massage Therapist Podcast)
Email: krista@theradicalrmt.com
Website: www.theradicalrmt.com
Instagram: @theradicalmassagetherapist
In this episode of The Radical Massage Therapist Podcast, I sat down with Michael Feraday, Executive Director and CEO of the Registered Massage Therapists’ Association of Ontario (RMTAO). Since 2020, Michael has been at the helm of the association, navigating the challenges of the pandemic and leading the way on advocacy for massage therapists in Ontario.
As Michael shares his the role of the RMTAO as your voice at the table when decisions are being made that impact your practice. From the push for HST exemption to how massage therapy is represented in the media, Michael shares the work being done behind the scenes to strengthen the profession.
We also talk about:
What the RMTAO actually does and how advocacy shows up week to week.
The importance of building government relationships.
Why membership matters
How the RMTAO helps RMTs communicates changes from the regulator into everyday practice.
If you’ve ever wondered what role the RMTAO plays in your career, or why joining the association makes a difference, this episode gives you a transparent look straight from the CEO’s perspective.
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Contact Michael and the RMTAO
RMTAO website: www.rmtao.com
Email michael@rmtao.com
Call: 705-828-5007 (yes, he wants to hear from you!)
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Contact Krista and The Radical Massage Therapist Podcast
📧 krista@theradicalrmt.com🌐 www.theradicalrmt.comIG @theradicalmassagetherapist
Colette Slone, RMT and Clinic Owner shares how freedom fuels her clinic ownership, why communication is core to care, and how small details—from intake questions to hot towels—turn good treatments into memorable experiences that keep clients returning. We cover specific prompts she uses before, during, and after sessions to earn clearer feedback and stronger results.
Resources:
FREE Communication Resource Guide for RMTs In this Guide Colette provides you with some examples of questions that she utilizes during her time with patients during the Intake Process, During the Treatment, and After the Treatment.
Book: Stop Selling, Start Asking — Roman Kmenta
Book: Massage MBA — Rachel Beider
Book: Raving Fans: A Revolutionary Approach to Customer Service. Ken Blanchard and Sheldon Bowles
Course/Teacher referenced: Walt Fritz, PT on IG @waltfritzpt
Contact Colette Slone, RMT
Email: coletteslonermt@gmail.com
Contact The Radical Massage Therapist Podcast
Email: krista@theradicalrmt.com
IG: @theradicalmassagetherapist
In this episode, I sit down with Marta Hanrahan—RMT, Structural Integration practitioner, and owner of Myosense Clinic in Ottawa. Marta shares how her love of adventure (and a few sports injuries) led her into massage therapy, and how her career evolved from heliski operations and spas to clinic ownership and Rolfing.
She also opens up about her work mentoring RMTs who are reentering the profession after stepping away, especially during the pandemic. We talk about why therapists left, what’s drawing them back, and what that return really looks like.
Plus: the realities of owning a clinic, launching workshops, and why she moved her practice after 10 years
Contact Marta
Website: www.myosense.ca
Instagram: @myosenseclinic
YouTube: @myosenseclinic
Podcast Contact
Email: krista@theradicalrmt.com
Website: www.theradicalrmt.com
Instagram: @theradicalmassagetherapist
In this dynamic roundtable episode, I chat with four radically different RMTs to explore the many ways you can run a massage practice that actually works for your life. From home-based to mobile to multidisciplinary and group practice models, these therapists share the why behind their setup, the trade-offs they’ve faced, and what makes their practices sustainable and enjoyable.
Special thanks to Lisa de Souza, RMT, Aimee Sutton, RMT, Katrina Pimentel, RMt, and Shaun Castor for sharing your time to pull this episode off!
Whether you’re dreaming of more freedom, flexibility, or fulfillment, this episode pulls back the curtain on what’s possible.
Guests + Contact Info
Lisa – Savannah Massage Therapy & Wellness Clinic
Amy – Well Daze (Group Practice, Eco-conscious)
Contact The Podcast
In this solo Ask Me Anything (AMA) episode, as your podcast host, I am answering your questions about brand building, podcasting, TikTok trends, and more. From how massage therapists can show up more authentically online to what to do when clients arrive with misinformation from social media, this episode is packed with real talk and practical insights. I am also sharing how I run the podcast, what I've learned about monetization and aligning with the right sponsors, and I highlight past guest wisdom from Joanna Sapir and Trevor Chisman.
🔹 Topics Covered:
Brand-building tips for RMTs
How trends on TikTok affect client expectations
The time it takes to run a podcast
What’s really in a podcast media kit
Why some therapists struggle with creating content
Resources and Mentions:
My Free 15-Minute To Clarity Chat: Book here
Contact
Email: krista@theradicalrmt.com
Website: www.theradicalrmt.com
Instagram: @theradicalmassagetherapist
In this episode of The Radical Massage Therapist, I'm chatting with Aimee Sutton, founder of Well Daze Collective.
Topics include:
About Aimee:
Aimee has been a RMT since 2008, opening her first practice in 2014 to create a collaborative space where therapists can work together in a unique wellness setting. In 2021 a rebrand for her studio brought her passion for wellness and eco-consciousness together to create the sustainable wellness studio now known as well daze collective.
Aimee is also a CIMT (Certified Infant Massage Trainer) working with babies to teach parents and care givers techniques to help massage their babies.
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WELL DAZE COLLECTIVE , Guelph, ON
www.welldaze.ca
IG @well.daze
At Home Guide for Baby Massage
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Email: krista@theradicalrmt.com
Website: www.theradicalrmt.com
IG: @theradicalmassagetherapist
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Mentioned in this episode
Are you waiting for the perfect moment to open your clinic? In this episode of The Radical Massage Therapist Podcast, I am sharing the real-life lessons I learned about what I thought I needed before becoming a clinic owner—and how most of it simply isn’t required (it's BS really)
Tune in to hear my candid reflections on:
Why home ownership has nothing to do with business success
Whether you truly need to be the busiest RMT before opening a clinic
Financing your clinic—even without perfect savings or credit
Why going solo might be the best business decision
Learning by doing—and why you’ll never feel “fully ready”
If you’ve been telling yourself “I’ll open a clinic when…”—this episode is your sign to get moving!
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Email: krista@theradicalrmt.com
Website: www.theradicalrmt.com
Instagram: @theradicalmassagetherapist
In this episode of The Radical Massage Therapist Podcast, I am joined by Susan Anderson, RMT and founder of The Buccal Lab. With over 20 years of experience, Susan shares her journey from nearly stepping away from massage therapy to finding renewed purpose and passion through Buccal Massage.
We discuss what Buccal Massage really is (hint: it’s way more than intraoral work), how it benefits both clients and therapists, and why it’s gaining traction across social platforms. Susan opens up about emotional client experiences, misconceptions around the technique, and why this isn’t a passing trend — it’s a powerful addition to any RMT's toolkit.
If you’ve ever felt curious about facial work or are looking for a sustainable, effective way to support your clients and protect your own body, this episode is for you.
Contact Susan
thebuccallab@gmail.com
thebuccallab.thinkific.com
IG @thebuccallab
Mentioned in this episode:
Algonquin College https://www.algonquincollege.com/
Craniosacral Therapy https://www.upledger.com/
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Contact The Radical Massage Therapist
IG: @theradicalmassagetherapist
Website: www.theradicalmassagetherapist.com
Email: Krista@theradicalrmt.com
Have you ever thought: “I don’t even like massage anymore”? You’re not alone—and it doesn’t mean your career is over.
In this solo episode, I share what it really means when you start hating your massage career. Whether you’re new or seasoned, these moments of questioning your path are totally normal—and often a sign of growth.
You’ll learn how to identify the root of your dissatisfaction, how to reignite your interest in the profession, and what to do if you’re seriously considering leaving massage therapy behind.
This episode is for you if:
You dread going to work and don’t know why
You feel stuck, overbooked, underpaid, or just uninspired
You’re considering quitting—but don’t know what else to do
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Contact The Radical Massage Therapist Podcast
Website: theradicalrmt.com
Instagram: @theradicalmassagetherapist
Email: krista@theradicalrmt.com
Book 15 Minutes of Clarity: Book Here
In this episode, I chat with Colleen Weibel, a massage therapist practicing in New York State @newleafmassage. Colleen offers a thoughtful comparison of what it's like to practice massage in the U.S. versus Canada . We talk about regulation, public perception, continuing education, and how each country's system shapes the therapist experience.
What We Cover:
The difference between luxury vs. healthcare in how massage is viewed
Licensing, CE requirements, and practice freedoms across borders
The value of flexibility in Colleen’s career (as a parent and traveler)
Why collaboration between countries could benefit the whole profession
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About Colleen:
Colleen is the owner & licensed massage therapist at New Leaf Massage Therapy.
She is nationally certified in therapeutic massage & bodywork as well as licensed by the State of New York in massage therapy.
Colleen has operated her private practice for the last 15 years in a small, rural community in Central NY
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Contact Colleen: email: colleen@newleafmassagetherapy.net
Instagram: @newleafmassage
website: newleafmassagetherapy.net
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Contact The Radical Massage Therapist Podcast
In this episode of The Radical Massage Therapist Podcast, I’m joined by Julie Romero, a massage therapist redefining mobile massage in Wilmington, North Carolina. Julie shares her inspiring journey from public school teacher to massage therapist and how a personal tragedy led her to a bold new chapter of her career. After frustrations owning a brick and mortar practice she had the bold idea to convert an old shuttle bus into a fully functional mobile massage studio "Hands in the Sands".
We dive into:
- How Julie pivoted into massage therapy after 16 years as a teacher
- The challenges and creativity behind converting a shuttle bus into a massage studio
- Why she left traditional brick-and-mortar spaces behind
Contact Julie:
FB: handsinthesands
Email: handsinthesands@gmail.com
Website: www.handsinthesands.com
IG: @theradicalmassagetherapist
Website: www.theradicalmassagetherapist.com
Email: Krista@theradicalrmt.com
In this episode of The Radical Massage Therapist Podcast, I chat with Olivia Sadler, RMT—an educator, mobile massage therapist, and end-of-life care advocate.
Olivia shares her powerful journey into palliative and hospice massage, how personal loss shaped her purpose, and what it truly means to show up for someone in their most vulnerable moments.
This episode touches on boundaries, grief, ethics, emotional regulation, and redefining self-care—not just for clients, but for massage therapists too.
Whether you're curious about compassionate touch, hospice work, or building a more sustainable practice, this conversation will leave you moved, inspired, and radically reconnected to your purpose.
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www.theradicalrmt.com
krista@theradicalrmt.com
@theradicalmassagetherapist
In this episode of The Radical Massage Therapist Podcast, Krista chats with Brittany Long, the co-founder of Win With Systems and the self-proclaimed Queen of Evergreen.
Brittany shares how massage therapists—especially introverts who hate writing emails, following up with clients, or asking for rebookings—can use AI tools like ChatGPT to streamline their communication, marketing, and admin tasks.
We explore:✅ How AI can help with writing client emails, phone scripts, and treatment plans
✅ Using automation to free up your schedule without sacrificing client care
✅ How introverts can show up consistently in their marketing (without burning out)
✅ Building a business that supports your life—not the other way around
✅ Creating a “regret-free” career by intentionally designing your schedule
Whether you’re drowning in admin or feeling awkward about marketing, Brittany’s tips will help you use AI as your personal assistant—so you can spend more time doing what you love.
👉 Connect with Brittany:
Instagram: @womenthrivewithai
YouTube: Women Thrive With AI
Website: winwithsystems.com
Podcast: Moms Thrive with AI and Doable with AI
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IG: @theradicalmassagetherapist
Website: www.theradicalmassagetherapist.com
Email: Krista@theradicalrmt.com
Are the people in your life lighting you up — or wearing you down? In this solo episode, I get real about how the energy and mindset of those around us shape our massage practices (and our lives). Inspired by the quote “You are the average of the five people you spend the most time with,”- Jim Rohn
I’m sharing personal reflections, career shifts, and lessons from building a community of radical massage therapists who actually get it.
If you’ve ever felt like the odd one out at your clinic or wanted to be more intentional with your inner circle, this episode is your permission slip to choose your people wisely — and become someone else's person, too.
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No-Strings-Attached 30-Minute Career Chat HERE
IG: @theradicalmassagetherapist
Website: www.theradicalmassagetherapist.com
Email: Krista@theradicalrmt.com
In this episode I welcome back Heather Rivers, Registered Massage Therapist and clinic owner based in Durham Region, Ontario. Heather is the founder of Rivers Massage Therapy, where she specializes in injury rehab, chronic pain, and mental health support through evidence-based therapeutic touch. But beyond her work in the treatment room, Heather is on a mission to help RMTs across Ontario and Canada create safer, more empowered workspaces.
This conversation is a powerful preview of her new one-day virtual workshop, Secure Practice: a must for any RMT who wants to take responsibility for preventing harassment and abuse in their massage therapy practice.
Insights from our discussion and what to expect from her virtual course:
How to prevent inappropriate behaviour before it reaches your clinic or mobile practice
Identify practice-specific risks and learn how to reduce them
Set clear, professional boundaries without guilt or over-explaining
Use scripts, policies, and technology to protect your energy, time, and safety
Walk away with an actionable plan, downloadable templates, and new confidence
Want in?
Learn more and sign up: riversmassagetherapy.ca
Use code firstclass at checkout for early bird pricing
Email Heather: heather@riversrmt.ca
IG: @riversrmt and @thesocialrmt
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Podcast Stuff
IG: @theradicalmassagetherapist
Website: www.theradicalmassagetherapist.com
Email: Krista@theradicalrmt.com
In this episode of The Radical Massage Therapist Podcast, I’m joined by manual therapist and movement educator Jenn Slade (Structural Integration & Myofascial Bodywork, M.S. Ex. Sci., ATSI, LMBT, CYT. Jenn shares her inspiring (and honest!) journey from wanting to attend medical school, to massage therapy to Structural Integration, and how it radically changed her understanding of the human body. We talk about the role of fascia, her love of dissection labs, why mentorship is crucial when niching down, and what it really takes to shift your practice when your heart wants something more. If you’ve ever felt pulled to explore a new path—or wondered if Structural Integration is for you—this episode is a must.
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Contact Jenn Slade
Email: Threewaveswellness@gmail.com
IG: @Threewavesbodywork
Mentioned: https://www.anatomytrains.com/
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Contact The Radical Massage Therapist Podcast
IG: @theradicalmassagetherapist
Website: www.theradicalmassagetherapist.com
Email: Krista@theradicalrmt.com
Are you working too hard for too little return in your massage practice? What if I told you that 80% of your results come from just 20% of your efforts?
In this episode I’m diving into the 80/20 Rule (Pareto Principle) and how it can revolutionize your massage career. We’ll also bring in insights from Tim Ferriss’ "The 4-Hour Workweek" and Parkinson’s Law to help you:
✅ Identify high-value clients, services, and marketing efforts ✅ Eliminate tasks that drain your time & energy ✅ Automate and streamline your practice for more freedom ✅ Use Parkinson’s Law to get more done in less time ✅ Why you’re really here- To build a sustainable practice without burnout
Whether you’re a solo therapist, independent contractor, or clinic owner, this episode will change the way you think about time, success, and financial freedom.
🎧Listen now and start working smarter, not harder!
🔗 Links & Resources Mentioned:
Follow me on Instagram @theradicalmassagetherapist
The Radical Massage Therapist Podcast Website
Love the episode? Share it with a fellow massage therapist & leave a review! Your support helps more massage therapists create a sustainable, successful career. 💆♀️✨
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Hey Radical Massage Therapists! If you're loving the podcast and want to help keep it going strong, you can fuel the show by buying me a coffee (or tea, or matcha!) ☕ It's a small way to show your support and help me keep bringing you all the good stuff—real talk, inspiring guests, and everything you need to build a sustainable massage practice. Just head over to buymeacoffee.com/radicalmassagetherapist and treat me to a little caffeine boost. I appreciate you!
Journaling has been a huge part of my life, but recently, I did something I never thought I would—I shredded my journals. In this episode, I share why I made this decision, how it’s helped me let go of the past, and what I learned from rereading years of personal entries. If you’ve ever wondered whether holding onto your journals is helping you or keeping you stuck, this episode is for you.
In This Episode: ✅ The morning pages method from Julia Cameron’s The Artist’s Way ✅ Why keeping journals can sometimes hold you back ✅ How I realized my biggest values (like freedom!) through my old entries ✅ Facing fears and imposter syndrome—over and over again ✅ What journaling taught me about goal-setting and taking action.
🎧 I hope you enjoy this episode!
Resources & Links Mentioned:
📖 The Artist’s Way by Julia Cameron
📌 Follow Courtney Carver (@bemorewithless)
🎙 More episodes of The Radical Massage Therapist https://theradicalrmt.com
📩 Let’s connect on Instagram! @theradicalmassagetherapist
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Hey Radical Massage Therapists! If you're loving the podcast and want to help keep it going strong, you can fuel the show by buying me a coffee (or tea, or matcha!) ☕ It's a small way to show your support and help me keep bringing you all the good stuff—real talk, inspiring guests, and everything you need to build a sustainable massage practice. Just head over to buymeacoffee.com/radicalmassagetherapist and treat me to a little caffeine boost. I appreciate you!
In this episode of The Radical Massage Therapist Podcast, DJ Turner returns for a powerful follow-up conversation about scaling a massage practice beyond solo work. We explore the key mindset shifts needed to transition from therapist to CEO, how to know when it’s time to hire, and why delegation and systems are essential for long-term success.
DJ shares insights on:
If you’ve ever wondered how to scale your practice, reduce burnout, and create a business that supports your vision of freedom and financial success, this episode is a must-listen!
Resources Mentioned:
🔗 Website - www.scalingwellness.com
🎙️ Podcast - The Scaling Wellness Podcast
📱Instagram - @scalingwellness
🎧 Listen to DJ’s First Episode Here: #51 Scaling Up To Scale Back In Your Business
📩 Connect with Krista Dicks, Host of The Radical Massage Therapist Podcast on Instagram: @theradicalmassagetherapist
🔗 Website: www.theradicalrmt.com
📧 krista@theradicalrmt.com
