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The NetOps Expert
Jeremy Rossbach
39 episodes
5 days ago
Jeremy Rossbach is NetOps by Broadcom's Chief Technical Evangelist and an expert on all things networking: NetOps, Network Management, Network Monitoring, Network Observability, NetSecOps.
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All content for The NetOps Expert is the property of Jeremy Rossbach and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Jeremy Rossbach is NetOps by Broadcom's Chief Technical Evangelist and an expert on all things networking: NetOps, Network Management, Network Monitoring, Network Observability, NetSecOps.
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Technology
Episodes (20/39)
The NetOps Expert
Episode 39: A Day In The Life of a Network Observability Architect with Dan Ellsweig from Coty

In this episode, Jeremy Rossbach is joined by Coty network observability architect Dan Ellsweig to discuss how they moved from reactive firefighting to proactive control.

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1 week ago
42 minutes 9 seconds

The NetOps Expert
Episode 38: A Day In the Life of a NetOps Support Engineer

In this episode of The NetOps Expert, Jeremy Rossbach is joined by colleague Matt Arnell to discuss his role as the Head of the NetOps Support Team.


Sign Up For the DX NetOps Weekend Upgrade Program: https://enterprise-software.broadcom.com/netops-weekend-upgrade-program

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1 month ago
18 minutes 24 seconds

The NetOps Expert
Episode 37: Transaction-Based Network Observability with John Murdough

What if you didn’t have to monitor everything, just what matters most to your business?

In the latest episode of The NetOps Expert podcast, Jeremy Rossbach is joined by John Murdough, Head of the Broadcom Network Observability Engineering Team, as he breaks down transaction-based observability — a smarter way to focus on business-critical traffic and outcomes.

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1 month ago
30 minutes 47 seconds

The NetOps Expert
Episode 36: Managing Performance Across Hybrid Networks with EMA's Shamus McGillicuddy

In this episode, Jeremy Rossbach is joined by Shamus McGillicuddy to discuss network observability. While it's now mainstream for managing complex hybrid networks, most organizations still struggle with tool sprawl, limited visibility, and the need for AI-driven insights.

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2 months ago
31 minutes 49 seconds

The NetOps Expert
Episode 35: Stephen Collins, CTO of ONUG Talks All Things AI and Networking

In this episode of The NetOps Expert, Jeremy Rossbach is joined by Stephen Collins, CTO of ONUG, to talk all things AI and networking.


Get more insights in 15-minute sessions with ⁠Broadcom's ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Small Bytes⁠⁠ series⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠

Connect⁠⁠⁠⁠ with ⁠⁠⁠⁠⁠⁠⁠Jeremy⁠⁠⁠⁠⁠⁠ on LinkedIn⁠.⁠

Learn⁠ more about ⁠⁠⁠⁠⁠⁠⁠⁠⁠Broadcom⁠⁠⁠⁠⁠⁠⁠⁠⁠.


AI, Artificial Intelligence, ML, Machine Learning, EMA Research, Enterprise Management Associates, Network Operations, NetOps, Network Operations Center, Network Management, Network Performance, Network Monitoring, ISPs, Network Delivery, Network Resilience, NetOps Manager, DoD, Network Modernization, Cloud Adoption, Network Observability, Network Visibility, IT, IT Ops, ITops, IT Operations

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2 months ago
42 minutes 7 seconds

The NetOps Expert
Episode 34: NetOps Challenges in the Telecommunications Industry

In this episode, Jeremy Rossbach is joined by Brian Jackson, Broadcom colleague, to discuss NetOps Challenges in the Telecommunications Industry.

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3 months ago
32 minutes 42 seconds

The NetOps Expert
Episode 33: Building What Customers Actually Need — Listening-First

Too many teams build tech for tech’s sake—stacking up tools without solving real problems. In this episode of The NetOps Expert, host Jeremy Rossbach sits down with Skyler Sypherd and Mike Richman to talk about flipping that script.

They dive into how truly successful NetOps starts with listening: understanding what customers actually need to succeed, cutting out the noise, and delivering just the right solutions—no more, no less.

From smarter investments to sharper execution, this is a conversation about how to stop overspending on bloated tools and start building with purpose.

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3 months ago
30 minutes 40 seconds

The NetOps Expert
Episode 32: The Good and the Bad - AI's Impact on Network Operations

AI is everywhere—but what does it actually mean for network operations?

In this episode, Jeremy sits down with colleague Jason Normandin to talk about the real impact of AI on the network: the promise, the pitfalls, and what’s happening in practice.

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4 months ago
36 minutes 11 seconds

The NetOps Expert
Episode 31: The Demands and Impact of Being Suicide Prevention Counselor

This episode of The NetOps Expert is different. Jeremy sat down with Shamus McGillicuddy — not to talk tech, but to hear about his volunteer work at Samaritans, a Suicide and Crisis Lifeline. It’s a powerful, personal conversation about listening, empathy, and the quiet ways we can show up for others.


To volunteer or seek help, visit: samaritanshope.org or 988lifeline.org

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4 months ago
25 minutes 51 seconds

The NetOps Expert
Episode 30: A Day In The Life with BT Ireland — The Impact of IT Staff Shortages

In this episode of The NetOps Expert, Jeremy is joined by Michael O'Farrell for a discussion on the impact of IT staff shortages.


Get more insights in 15-minute sessions with ⁠Broadcom's ⁠⁠⁠⁠⁠⁠⁠⁠⁠Small Bytes⁠⁠ series⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠

Connect⁠⁠⁠⁠ with ⁠⁠⁠⁠⁠⁠Jeremy⁠⁠⁠⁠⁠ on LinkedIn⁠.⁠

Learn⁠ more about ⁠⁠⁠⁠⁠⁠⁠⁠Broadcom⁠⁠⁠⁠⁠⁠⁠⁠.


AI, Artificial Intelligence, ML, Machine Learning, EMA Research, Enterprise Management Associates, Network Operations, NetOps, Network Operations Center, Network Management, Network Performance, Network Monitoring, ISPs, Network Delivery, Network Resilience, NetOps Manager, DoD, Network Modernization, Cloud Adoption, Network Observability, Network Visibility, IT, IT Ops, ITops, IT Operations,

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5 months ago
31 minutes 4 seconds

The NetOps Expert
Episode 29: Delivering Value to our Customers' Customers with Skyler Sypherd

In this segment, Jeremy Rossbach is joined by his Broadcom colleague Skyler Sypherd to discuss how the Agile Operations Division of Broadcom differentiates itself from our competition.

Our ability to be customer and value centric aligning to the tenants of Agile creates a unique experience and outcome for our customer and most importantly for their customers.

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6 months ago
36 minutes 22 seconds

The NetOps Expert
Episode 28: Compassionate Community Outreach Through STEM

In this Spotlight on Compassion episode of The NetOps Expert, Jeremy Rossbach interviews Mike Melillo, Broadcom Senior Director of Network Observability, about his work with the Broadcom Foundation and the Renaissance Youth Center, helping to empower youth through STEM. Listen to learn how you can get involved, and check out the Renaissance Youth Center here: https://renaissanceyouth.org/


Broadcom Foundation: https://broadcomfoundation.org/

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6 months ago
25 minutes 44 seconds

The NetOps Expert
Episode 27: Empowering Youth Through Tennis with Serve the Future

In this Spotlight on Compassion episode of The NetOps Expert, Jeremy Rossbach interviews Leslie Banks, Founder & CEO of Serve the Future.


Based in Phoenix, Serve the Future is a non-profit organization committed to using tennis to uplift the lives of underserved youth in their community.


With their dedicated certified coaches, they prioritize not just skill improvement but also the nurturing of confidence and character both on and off the court.


Learn more about this organization here: https://www.servethefuture.org/

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6 months ago
49 minutes 54 seconds

The NetOps Expert
Episode 26: How Mature is Your Network Operations? Part 2

In this episode of The NetOps Expert, Jeremy Rossbach is joined by Alec Pinkham to discuss the Network Observability Maturity Model white paper. Download the white paper here: https://academy.broadcom.com/network-observability/maturity-model-white-paper


Get more insights in 15-minute sessions with ⁠Broadcom's ⁠⁠⁠⁠⁠⁠⁠⁠⁠Small Bytes⁠⁠ series⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠

Connect⁠⁠⁠⁠ with ⁠⁠⁠⁠⁠⁠Jeremy⁠⁠⁠⁠⁠ on LinkedIn⁠.⁠

Connect with ⁠⁠Alec ⁠⁠on LinkedIn.

Learn⁠ more about ⁠⁠⁠⁠⁠⁠⁠⁠Broadcom⁠⁠⁠⁠⁠⁠⁠⁠.


AI, Artificial Intelligence, ML, Machine Learning, EMA Research, Enterprise Management Associates, Network Operations, NetOps, Network Operations Center, Network Management, Network Performance, Network Monitoring, ISPs, Network Delivery, Network Resilience, NetOps Manager, DoD, Network Modernization, Cloud Adoption, Network Observability, Network Visibility

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7 months ago
25 minutes 39 seconds

The NetOps Expert
Episode 25: How Mature is Your Network Operations? Part 1

In this episode of The NetOps Expert, Jeremy Rossbach is joined by Alec Pinkham to discuss the Network Observability Maturity Model white paper. Download the white paper here: https://academy.broadcom.com/network-observability/maturity-model-white-paper


Get more insights in 15-minute sessions with ⁠Broadcom's ⁠⁠⁠⁠⁠⁠⁠⁠Small Bytes⁠⁠ series⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠

Connect⁠⁠⁠⁠ with ⁠⁠⁠⁠⁠Jeremy⁠⁠⁠⁠ on LinkedIn⁠.⁠

Connect with ⁠Alec ⁠on LinkedIn.

Learn⁠ more about ⁠⁠⁠⁠⁠⁠⁠Broadcom⁠⁠⁠⁠⁠⁠⁠.


AI, Artificial Intelligence, ML, Machine Learning, EMA Research, Enterprise Management Associates, Network Operations, NetOps, Network Operations Center, Network Management, Network Performance, Network Monitoring, ISPs, Network Delivery, Network Resilience, NetOps Manager, DoD, Network Modernization, Cloud Adoption, Network Observability, Network Visibility

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7 months ago
23 minutes 39 seconds

The NetOps Expert
Episode 24: BT Ireland Advances NOC With Tools Reduction, Network Innocence, and 40% Improvement in Triage

In this episode of The NetOps expert, we run back our session with customer BT Ireland from last year's Virtual Summit. Listen to Jeremy Rossbach's discussion with Michael O'Farrell on how BT Ireland turned to Network Observability by Broadcom to proactively analyze their network and create the visibility they needed for fast triage, reducing alarms by 80%.

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8 months ago
29 minutes 31 seconds

The NetOps Expert
Episode 23: Using AI to Improve Human Communication — A NetOps discussion with Alphy CEO Julian Guthrie

In this episode, Jeremy is joined by Alphy CEO and Founder Julian Guthrie to discuss using AI to improve human communication.


Learn more about the Alphy solution here: https:www.alphyco.com
Julian's books are below:
1. Alpha Girls - The Women Upstarts Who Took On Silicon Valley's Male Culture and Made the Deals of a Lifetime
2. How to Make a Spaceship - A Band of Renegades, an Epic Race, and the Birth of Private Spaceflight
3. The Billionaire and the Mechanic - How Larry Ellison and a Car Mechanic Teamed Up to Win Sailing's Greatest Race, the America's Cup, Twice
4. Good Blood - A Doctor, a Donor, and the Incredible Breakthrough that Saved Millions of Babies
5. The Grace of Everyday Saints - How a Band of Believers Lost Their Church and Found Their Faith

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8 months ago
41 minutes 39 seconds

The NetOps Expert
Episode 22: Spotlight on Compassion - New Hope Girls

In this episode of The NetOps expert, Jeremy is joined by colleague Nerissa Traola and founder of New Hope Girls, Joy Reyes. If you've seen a Network Observability by Broadcom booth at a trade show, then you've seen the beautiful work by New Hope Girls. This foundation empowers women and girls with refuge, education, and careers. Learn about Joy's story in this episode, and also view the New Hope Girls documentary here. Pre-order Joy's book here.


Follow New Hope Girls on LinkedIn here, and find Joy here.

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9 months ago
37 minutes 32 seconds

The NetOps Expert
Episode 21: The 2025 State of Network Operations - Part 2

In this episode of The NetOps Expert, Jeremy is joined by friend and colleague Alec Pinkham for part 2 of their discussion on the state of network observability in 2025.


Get more insights in 15-minute sessions with ⁠Broadcom's ⁠⁠⁠⁠⁠⁠⁠⁠Small Bytes⁠⁠ series⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠

Connect⁠⁠⁠⁠ with ⁠⁠⁠⁠⁠Jeremy⁠⁠⁠⁠ on LinkedIn⁠.⁠

Connect with ⁠Alec ⁠on LinkedIn.

Learn⁠ more about ⁠⁠⁠⁠⁠⁠⁠Broadcom⁠⁠⁠⁠⁠⁠⁠.


AI, Artificial Intelligence, ML, Machine Learning, EMA Research, Enterprise Management Associates, Network Operations, NetOps, Network Operations Center, Network Management, Network Performance, Network Monitoring, ISPs, Network Delivery, Network Resilience, NetOps Manager, DoD, Network Modernization, Cloud Adoption, Network Observability, Network Visibility

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9 months ago
23 minutes 17 seconds

The NetOps Expert
Episode 20: The 2025 State of Network Operations - Part 1

In this episode of The NetOps Expert, Jeremy is joined by friend and colleague Alec Pinkham. Together, they discuss the state of network observability in 2025.


Get more insights in 15-minute sessions with ⁠Broadcom's ⁠⁠⁠⁠⁠⁠⁠Small Bytes⁠⁠ series⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠

Connect⁠⁠⁠⁠ with ⁠⁠⁠⁠Jeremy⁠⁠⁠ on LinkedIn⁠.⁠

Connect with Alec on LinkedIn.

Learn⁠ more about ⁠⁠⁠⁠⁠⁠Broadcom⁠⁠⁠⁠⁠⁠.


AI, Artificial Intelligence, ML, Machine Learning, EMA Research, Enterprise Management Associates, Network Operations, NetOps, Network Operations Center, Network Management, Network Performance, Network Monitoring, ISPs, Network Delivery, Network Resilience, NetOps Manager, DoD, Network Modernization, Cloud Adoption, Network Observability, Network Visibility

Show more...
9 months ago
23 minutes 54 seconds

The NetOps Expert
Jeremy Rossbach is NetOps by Broadcom's Chief Technical Evangelist and an expert on all things networking: NetOps, Network Management, Network Monitoring, Network Observability, NetSecOps.