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The Leadership Exchange
Lupe Munoz and Steve McKeon
34 episodes
1 week ago
Send us a text Safety culture doesn’t live on posters; it lives in what leaders choose to value every day. We sit down to unpack how treating safety as a core value—not a rotating priority—changes everything from trust to engagement to operational excellence. Instead of telling people to “be safe,” we share the specific habits that make safety visible and real: asking open-ended questions that spark thinking, turning walkthroughs into hazard-spotting sessions, and responding to issues in the ...
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Management
Business
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All content for The Leadership Exchange is the property of Lupe Munoz and Steve McKeon and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Send us a text Safety culture doesn’t live on posters; it lives in what leaders choose to value every day. We sit down to unpack how treating safety as a core value—not a rotating priority—changes everything from trust to engagement to operational excellence. Instead of telling people to “be safe,” we share the specific habits that make safety visible and real: asking open-ended questions that spark thinking, turning walkthroughs into hazard-spotting sessions, and responding to issues in the ...
Show more...
Management
Business
Episodes (20/34)
The Leadership Exchange
Leaders Who Treat Safety As A Core Value Create Better Teams And Results
Send us a text Safety culture doesn’t live on posters; it lives in what leaders choose to value every day. We sit down to unpack how treating safety as a core value—not a rotating priority—changes everything from trust to engagement to operational excellence. Instead of telling people to “be safe,” we share the specific habits that make safety visible and real: asking open-ended questions that spark thinking, turning walkthroughs into hazard-spotting sessions, and responding to issues in the ...
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1 week ago
29 minutes

The Leadership Exchange
S3E7: The Art of Leadership Communication with Salvatore Manzi
Send us a text Salvatore Manzi knows firsthand the paralyzing fear of public speaking. As an introverted, analytical-minded person, his first time on stage ended with his voice literally evaporating mid-presentation. That humbling experience launched him on a 20-year journey studying cognitive psychology and neuroscience to develop frameworks that help leaders communicate with clarity and confidence. Throughout this illuminating conversation, Salvatore reveals why brilliant people with poor ...
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2 months ago
39 minutes

The Leadership Exchange
S3E6: Building Trust - The Foundation of Effective Leadership Training with Derek Crager
Send us a text Derek Crager shares his journey from skilled tradesperson to creating Amazon's highest-rated leadership training program, drawing on his unique perspective as someone diagnosed with autism, ADHD, and dyslexia at age 50. Here are some of the highlights of this episode with Derek. • Building relationships and establishing trust before transferring knowledge is the foundation of effective training • Psychological safety is crucial for team members to feel comfortable communicatin...
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2 months ago
45 minutes

The Leadership Exchange
S3E5: The Art of Strategic Alignment - A discussion with Mark Reich, Author of Managing on Purpose
Send us a text In this episode, Mark Reich shares what he learned during his 23 years at Toyota—and why most companies struggle with strategy deployment. Drawing from his new book Managing on Purpose, Mark explains how Toyota's approach, called Hoshin Kanri, focuses on a few clear priorities, aligns teams at every level, and develops people along the way. You’ll hear how techniques like “catch ball” build ownership and break down silos, and how even a seafood restaurant used Toyota principles...
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3 months ago
43 minutes

The Leadership Exchange
S3E4: Leadership in the Hybrid Era with Steven Puri
Send us a text Steven Puri brings a truly unique perspective to the conversation around hybrid and remote work. Drawing from his extraordinary career spanning visual effects for blockbusters like Independence Day (which won an Academy Award) to executive roles at 20th Century Fox and DreamWorks, Puri reveals how Hollywood has mastered distributed work models long before "remote work" became a buzzword. The film industry, Puri explains, naturally transitions between individual creation, colla...
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5 months ago
49 minutes

The Leadership Exchange
S3E3 - Beyond People-Pleasing: Recalibrating Your Understanding of Servant Leadership
Send us a text Lupe Munoz and Steve McKeon tackle common misconceptions about servant leadership and provide practical insights for avoiding leadership pitfalls while genuinely serving your team. • Servant leadership is often confused with people-pleasing, but true servant leaders maintain accountability • Holding team members accountable can actually be an act of servant leadership when framed as a development opportunity • Over-functioning for your team by solving all problems yourself pre...
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6 months ago
34 minutes

The Leadership Exchange
S3E1 - Unlocking Organizational Potential with Ernesto Gomez
Send us a text Ernesto Gomez, author of "Regrowth: How Organizations Can Overcome Stalling by Unlocking their People's Potential," shares how viewing organizations as living organisms rather than machines creates the conditions for people and teams to achieve peak performance. • Organizations are living organisms that require nurturing, not machines that need optimization • When companies focus solely on optimizing individual parts, they often suboptimize the whole system • Creating an envir...
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7 months ago
29 minutes

The Leadership Exchange
S3E2 - Unlocking Potential: Transform Your Team and Organization. Our continued discussion with Ernesto Gomez.
Send us a text Organizational transformation requires seeing companies as living organisms rather than machines, with leaders who prioritize empowering teams rather than having all the answers themselves. • Psychological safety creates an environment where innovative ideas can flourish • Organizations must connect with employees' aspirations beyond just earning a paycheck • Companies should evaluate how far they need to extend beyond their core competencies • Great leaders acknowledge ...
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7 months ago
24 minutes

The Leadership Exchange
S2E11 - Recap of Season 2 and a Discussion on Leadership Reflection for Continuous Improvement
Send us a text Join us as we revisit our season-two episodes and guests. Plus, we explain and demonstrate how to use reflection, as a leader, to professionally improve. Do you have the right mindset to improve how you lead? Listen in and find out! Follow us on Instagram or on Threads @LEADERSHIPEXCHANGEPODCAST. We'd love to hear from you! What topics you'd like us to explore with you? What questions on our topics do you have? Say hello and start the dialogue!
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7 months ago
24 minutes

The Leadership Exchange
S2E10 - Discussion with Twanda "Tia" Young about lessons from her book, Dare to Lead Different...Chew on This: 16 Bites for Bold Leaders.
Send us a text Join us with Twanda "Tia" Young, BG (Ret.), US Army. We have an excellent discussion with Tia regarding some valuable leadership lessons she has to share with our listeners. Twanda Young now serves as the CEO of LT3 Leadership Solutions, where she focuses on shaping better leaders for society. Known as the Leadership and Conflict Management Coach, she is a solutions-oriented executive coach, motivational keynote speaker, an Amazon Best Selling Author of Dare to Lead Diffe...
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8 months ago
42 minutes

The Leadership Exchange
S2E9 - Balancing Technology and People: The Key to Sustainable Change With Ron Crabtree Part 2
Send us a text Ready to transform how you approach transformation itself? This episode is your essential guide. The world of leadership and organizational change is complex, but Ron Crabtree has distilled decades of experience into a remarkably simple yet powerful formula that predicts the success of any transformation initiative. In this thought-provoking conversation with Steve McKeon and Lupe Munoz, Ron reveals why 80-90% of digital transformations fail to deliver their promised results - ...
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9 months ago
28 minutes

The Leadership Exchange
S2E8 - Culture Isn't Accidental: Strategic Leadership for the Digital Age with Ron Crabtree Part 1
Send us a text Ready to evolve your leadership approach for today's complex challenges? Listen now and discover how to create an environment where your team can thrive amid constant change. Leadership is evolving at breakneck speed, and Ron Crabtree brings decades of operational excellence expertise to help us navigate these changes. As founder of MetaOps and MetaExperts, Ron shares how the fundamentals of effective leadership have transformed over his 22-year journey helping organizations im...
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10 months ago
36 minutes

The Leadership Exchange
S2E7 - Situational Leadership: A Discussion with Ben Blaney on Adapting Your Style for Success.
Send us a text Leadership isn't one-size-fits-all—it's a dynamic skill that must adapt to each unique situation. Ben Blaney brings decades of international experience to our conversation about what truly makes leadership effective across different contexts. "You can never jump in the same river twice. The river is not the same, and you are not the same person." This ancient wisdom perfectly captures why leadership requires constant adaptation. Ben illustrates this through practic...
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11 months ago
46 minutes

The Leadership Exchange
S2E6 - From Power Rangers to Executive: Unexpected Leadership Journeys. A Discussion with Lidia Peterson
Send us a text Lydia Peterson, Executive Director for Environmental Health and Safety at V2X, shares her extraordinary leadership journey from Power Rangers auditions to managing 300-person teams in Kuwait, revealing how relational capacity transforms leadership effectiveness. • Learning that relational capacity is good currency for collaboration and team building • Pivoting through multiple career transitions from martial arts to military to corporate leadership • Fi...
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12 months ago
37 minutes

The Leadership Exchange
S2E5 - Continued Discussion on Lencioni's 5 Dysfunctions of a Team
Send us a text In this episode we continue our discussion from our previous episode where we started the discussion on the excellent book, by Patrick Lencioni, titled, The Five Dysfunctions of a Team: A Leadership Fable. We review the Five Dysfunctions and what to do to avoid the hazards in how your direct team's behaviors can be destructive to the team culture and result in poor, or reduced performance. The Five Dysfunctions of a Team: A Leadership Fable: Patrick M. Lencioni,Patrick Lenci...
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1 year ago
22 minutes

The Leadership Exchange
S2E4 - Avoiding Lencioni's Five Dysfunctions of a Team
Send us a text In this episode we review the key points from Patrick Lencioni's book The Five Dysfunctions of a Team. We discuss some of the traps new leaders can fall into when trying to be Servant Leaders. We review Lencioni's pyramid/triangle with the five behaviors critical for a well-functioning team. We share some of our stories about young leaders that made the mistake of thinking Servant Leadership means not rocking the boat and not holding teams accountable when necessary. The F...
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1 year ago
17 minutes

The Leadership Exchange
S2E3 - Leadership of High-Performance Work Teams with Mike Sweeney
Send us a text Join us in an engaging discussion, with Mike Sweeney, on Leading High Performance Work Teams. Mike is an executive coach, a team development expert, and a learning & development nerd. He is an organizational psychologist by degree and has spent years studying and practicing the keys to great leadership. His diverse background helps him discover and optimize patterns of organizational behavior to help leaders and teams improve performance – giving him the ability to tease ...
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1 year ago
44 minutes

The Leadership Exchange
S2E2 - Discussion with Alex Aranda on Leader Routines in Support of the People System
Send us a text Join us and our guest Alex Aranda, an HR and Operational Excellence Professional, in our discussion on what leader routines/habits are needed to create and sustain a positive work culture. Our dialogue includes actionable steps by leaders that can get implemented today. We review what important routines will take your leadership and your team to the next level! Reference Information we touch on: Change Management: Amazon.com: The Wheel of Sustainability: Engaging and Empoweri...
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1 year ago
32 minutes

The Leadership Exchange
S2E1 - Intro to The Importance of Leadership Standard Work to Sustaining Improvement and a Positive Culture
Send us a text Why is Leadership Standard Work critical to sustaining improvement and a positive culture? What is Leadership Standard Work? We kick off season 2 of our podcast with a focus on three important systems that leaders need to have strong Leadership Standard Work for. Join us in the conversation as we explore leadership through these two lenses! Follow us on Instagram or on Threads @LEADERSHIPEXCHANGEPODCAST. We'd love to hear from you! What topics you'd like us to explore with you?...
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1 year ago
27 minutes

The Leadership Exchange
S1E15 - The Criticality of Training in High Performance Work Teams
Send us a text We share thoughts on the importance of quality training within a High-Performance Work Team. Why is it important and what are the aspects of "Quality Training". We pull back the curtains on key elements of instructing and some of the traps we see teams fall into when selecting the trainers for the team. We touch on the topic of Training Within Industry and how powerful the method can be when used to train people. Additionally, we connect the importance of training with what ins...
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1 year ago
34 minutes

The Leadership Exchange
Send us a text Safety culture doesn’t live on posters; it lives in what leaders choose to value every day. We sit down to unpack how treating safety as a core value—not a rotating priority—changes everything from trust to engagement to operational excellence. Instead of telling people to “be safe,” we share the specific habits that make safety visible and real: asking open-ended questions that spark thinking, turning walkthroughs into hazard-spotting sessions, and responding to issues in the ...