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The Josh Bersin Company
Josh Bersin
294 episodes
2 days ago
Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.
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Management
Technology,
Business
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All content for The Josh Bersin Company is the property of Josh Bersin and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.
Show more...
Management
Technology,
Business
Episodes (20/294)
The Josh Bersin Company
AI Adoption and Optimism: More Power Plants, Transformed Companies
AI vendors are building infrastructure, companies are shedding jobs, and we’re starting to witness the most rapid business transformation in centuries. In this podcast I look back on 2025 and show you where we are – with AI transformations, the job market, and the massive organizational changes in business. And I explain the Rise of the Superworker an its impact on you. New research by Wharton shows that AI optimism and adoption is increasing dramatically. For more details, join me next week for the webcast “2025 Market Trends: AI, HR, and What’s Next for 2026.” This presentation summarizes our 2025 “Year of AI Emergence” and set the stage for our big 2026 Predictions which launches in January. Are you ready for the new job market and how your HR department will change? Here are the trends and what you can expect for the year ahead. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Rise Of The Supermanager The Pivotal Role Of Chief HR Officer in AI Transformation Wharton Survey: AI Adoption and Optimism Is High BBC Finds That 45% of AI Queries Produce Erroneous Answers Galileo: The World’s Trusted AI Agent for Everything HR
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2 days ago
24 minutes 24 seconds

The Josh Bersin Company
Hari Srinivasan Explains The AI-Powered LinkedIn Hiring Assistant
Hari Srinivasan, VP of Product at LinkedIn, has been building world-class recruiting products for 11 years. In this podcast Hari gives us the details behind the LinkedIn Hiring Assistant, one of the leading AI-powered talent acquisition products in the market. Not only is Hari an amazing product leader, he also has enormous expertise in the entire talent acquisition process. He explains how LinkedIn thinks about recruiting in general and the company’s bigger view of this massive market. Every time I talk with Hari I am amazed at the expertise and focus LinkedIn brings to the world of HR. Additional Information LinkedIn Enters AI Agent Race With LinkedIn Hiring Assistant Digital Twins, Digital Employees, And Agents Everywhere Talent Acquisition at a Crossroads: Certificate Program In Galileo Learn Introducing Galileo, Your Personal AI Assistant for HR
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4 days ago
33 minutes 31 seconds

The Josh Bersin Company
AI Agents: Not Always Right But Seldom In Doubt
This week I discuss the latest BBC study on AI answer quality from public data sources. As I discuss, the BBC and EBU found that 45% of news queries produce erroneous answers, so the reality has set in: public domain AI engines are neither “superintelligent” nor are they perfect. Yet they are very self-confident. So we, as users, need to be careful. As you’ll hear, there are three things to consider here, and you can read more about this in my latest article on the topic. For those of us in corporate roles, the message is clear: data quality must be our #1 priority, and this is a whole new domain for HR and other service functions. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information BBC Research Findings Interpretation of the Findings and the “polluted corpus” problem Claude’s admission of the “polluted corpus” problem AI Thinking Skills You Need To Stay Safe (podcast) Galileo: The World’s Trusted Agent for Everything HR
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1 week ago
22 minutes 11 seconds

The Josh Bersin Company
Why 45% Of AI Answers Are Incorrect: Thinking Skills You Need To Stay Safe
In this podcast I discuss the risky business models AI labs are considering for their products and why accuracy, trust, and information quality is so so important (and difficult to ascertain). And that leads to a question we’re all asking: what are the real skills you need to flourish from AI and how does AI possibly change our mode of thinking? After all, they’re enormously “self-confident” about the answers they generate. New News: A research study by the BBC just found that 45% of all inquiries of AI agents produce incorrect results. This podcast explains why. My hypothesis, as I explain and discuss with clients, is that you’re going to have to become a “debater” to use AI really well, and that’s good for all of us. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Is AI About To Bite Us? Debunking The Three Fears About AI (podcast) What Happened To Our Sense Of Trust? (podcast) The Rise of the Supermanager: People Management in the Age of AI (research) Galileo: The World’s AI Assistant for Leaders at all Levels  
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1 week ago
17 minutes 22 seconds

The Josh Bersin Company
Is AI About To Bite Us? Debunking The Three Fears About AI.
This week I met with dozens of HR leaders in Europe and there were many discussions about the risks of AI. AI is going to take all our jobs away. AI is going to get out of control and ruin our lives. AI is going to become smarter than humans and overtake us. AI is going to make us all more stupid because we won’t have to think. In this podcast I debunk these fears and try to explain what you can do to calm your fears. Yes AI is new and somewhat unpredictable, but if we treat it well (as a society, as users, and as builders) none of these fears will come to bite us. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Wakeup Call for HR: Employees Trust AI More Than They Trust You What Happened To Our Sense Of Trust? (podcast) The Rise of the Supermanager: People Management in the Age of AI (research) Galileo for Managers: The World’s AI Assistant for Leaders at all Levels  
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2 weeks ago
13 minutes 24 seconds

The Josh Bersin Company
The Rise Of The Supermanager
In this week’s podcast I describe the new role of manager in the age of AI. No, managers are not going away and managers are not going to be managing agents as people. Rather a new Supermanager role has emerged: the leader who can drive transformation, lead AI innovation, and learn the details of AI to create change. AI transformation is very much a people problem: redesigning jobs, roles, skills, and activities. Supermanagers are the fuel and the glue that make AI transformation happen. Listen to my discussion and you’ll understand why, what, and how to create Supermanagers in your business. Additional Information The Rise of the Supermanager: People Management in the Age of AI (research) Galileo for Managers: The World’s AI Agent for Leaders at all Levels Introducing Galileo for Managers, The Leadership Guru At Your Fingertips (article)
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2 weeks ago
18 minutes 40 seconds

The Josh Bersin Company
Are Layoffs The Only Way To Make AI Transformation Happen?
This week I discuss this ongoing trend of layoff announcements, typically coupled to “AI.” And as you’ll hear, this is quite a complex topic which gets into company culture, labor relations, and ultimately long term business strategy. A new article in The Economist claims that “Europe Crushes Innovation” because of its old-fashioned labor rules. The point they make, which I discuss, is that forcing companies to “hold on” to workers stunts growth and innovation. While I can’t argue with the data, I believe it’s not that simple. So listen to this podcast and see if our “Dynamic Organization” model makes more sense. You can explore all the dynamics in this podcast by getting Galileo®, the world’s AI assistant for HR and Leadership. Galileo can assess your company in this area of maturity and give you essential action-items to help with your own team or company’s AI transformation. (Prompt: “my company is xyz, we’re in industry abc, our business issues are xxx, would you benchmark me against the dynamic organization research and help me identify the leadership, management, and HR practices I need to accelerate my AI transformation?”) Anyway listen in, I’d love your comments. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Definitive Guide to Building a Dynamic Organization How Europe Crushes Innovation (Economist) How Japan’s Culture Of Business Teaches Us About AI Transformation Be Careful With The Layoffs What Is the One Trait That Makes for a Great Manager? You Might Be Surprised (WSJ)
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3 weeks ago
15 minutes 28 seconds

The Josh Bersin Company
Seagate CHRO Patricia Frost: Leave No One Behind
Patricia Frost, EVP and CHRO of Seagate, is one of the most fascinating and highest-performing CHROs we’ve met. Patricia has decades of experience as a US Army military leader, most recently as Director of Cyber, Electronic Warfare and Information Operations. How does her extensive military, warfare, and leadership experience pay off? As you’ll hear, Patricia is a hands-on leader, ready to make decisions and challenge dogma in dozens of important ways. In many ways she exemplifies the future leadership model for all C-level leaders, especially the CHRO. Patricia shares how she is navigating the opportunities presented by AI, reshaping talent strategies, and fostering a culture of innovation. Her background as a senior military leader prepared her to build on the team available today, supporting employee mobility, agility, and HR capabilities. Notable Quotes “You go to combat with the team you have, not necessarily the team you want. You can’t just hire in someone and say I want to bring you in my team and put you in close combat. Your team is your team. And you build that team. You build on their skill sets. We do a lot of upskilling in the military. It’s your team. You know everyone’s strengths and weaknesses.” “Middle managers are really the powerhouse of any company. And I don’t know that we spend enough time on our managers, probably our frontline managers, and then the middle management. How well do they understand their teams and the skills within their teams and understand also what people are passionate about? Where would they like to go? What opportunities can be open to them?” “I am front and center. I think every CHRO needs to be front and center in the AI conversation. They need to be leading. They need to be talking about, will AI take away certain functions within HR? First, we had to take the anxiety down from our workforce. So my approach this year is leave no one behind. I am going to give everyone the opportunity. We’re going to give everyone the same set of tools and training, and I will help you get there. Everyone has a choice.” Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Secrets Of The High Performing CHRO CHRO Insights Research Report CHRO Insights Video (Youtube) Introducing Galileo for Managers, The Leadership Guru At Your Fingertips
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3 weeks ago
26 minutes 47 seconds

The Josh Bersin Company
SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More
This week I discuss SAP’s massive launch of AI agents throughout the suite, and the growing importance of Joule, SAP’s business agent for all employees. The architecture is now well built out and I explain how AI is permeating the ERP and HCM space. I also discuss our new Galileo – Joule agent-to-agent integration and how MCP and a2a protocols are changing the AI space from a single “agent platform” to a network or AI agents which can now talk to each other and cascade and embed functions in workflows. Listen to my recent podcast on OpenAi’s developer platform and how they also use MCP to bring applications together. Two big messages here: First, SAP really has its AI act together, making it possible for companies to get the best of SAP and other AI agents throughout their companies. Second, the new world of business agents is not “one platform” winning: it’s a network of specialized agents communicating with each other. While none of us wants hundreds of vendor solutions in our tech stack, this interoperability approach is really positive because it lets specialized agents (ie. Galileo) work with others (Joule, Microsoft Copilot, etc.) to help you craft the perfect solutions for your company. Additional Information SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More The Financial Impact of AI on HR: New Research Series AI Pacesetters: The Six Secrets of AI Transformation Success  Galileo: The World’s AI Agent for HR and Management Galileo Learn: The World’s HR Academy For Teams
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4 weeks ago
10 minutes 43 seconds

The Josh Bersin Company
OpenAI Just Dropped A Bomb On The Learning Market
This week OpenAI unleashed a new set of developer tools that let’s learning platforms (and content) embed itself into the ChatGPT platform. And they also explain how you can build agents and other learning tools within the ChatGPT interface. I’m not saying this is an enterprise-class platform (it’s not), but the paradigm is so simple it shows everyone how AI-native learning will work. Watch Sam Altman’s Dev Day 2025 Conference Speech (>see the learning demo at this link), OpenAI’s 800 million users can now “learn” on demand from courses developed anywhere, ask questions, and follow their curiosity wherever it leads. As I discuss, this simple demo brings the AI native experience in Galileo Learn to almost a billion consumers. Listen up and you’ll see how corporate learning, knowledge management, and enablement is now coming together in The Revolution of Corporate Learning. You can get your hands on this entire environment for $695 a year, which includes more than 750 courses on HR, management, leadership, and technology. The new world of learning has arrived. Additional Information Experience AI-Native Learning at Work: Get Galileo! The Revolution In Corporate Learning: Our Research Study New Research: The Talent Acquisition Revolution Workday Acquires Sana To Transform Its Learning Platform And Much More Join our AI Excellence Study! We’ll share world-class findings in AI transformation.  
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4 weeks ago
7 minutes 11 seconds

The Josh Bersin Company
AI Is Messing With The Job Market In Ways We Didn't Anticipate
Listen, I’m very positive on the potential for AI to reinvent our jobs, careers, and companies. But making us all Superworkers is much trickier than we think. This week I discuss the far-reaching implications of AI on jobs and careers, and explain why and how the new world of “no job growth” with “massive job reinvention” gives us a mandate and clear agenda as HR and business leaders. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information L.A.’s Entertainment Economy Is Looking Like a Disaster Movie (WSJ) The Rise Of The Supermanager: A New Role In The World of AI How Japan’s Culture Of Business Teaches Us About AI Transformation The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Get Galileo: The World’s AI Assistant for HR and Leaders
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1 month ago
25 minutes 20 seconds

The Josh Bersin Company
How Japan's Culture Of Business Teaches Us About AI Transformation
This week I’ve been in Asia and in this podcast I describe how Japan’s economic history teaches us about AI transformation in our careers and our companies. I also describe my experience using Galileo on my 7 hour flight from Japan to Singapore. Takeaways Why has Japan’s economy has stagnated since the mid-80s. The aging population poses significant workforce challenges. Cultural beliefs in lifelong employment hold us back Wages in Japan are tied to tenure rather than performance. Companies must encourage experimentation to leverage AI. The integration of AI is a continuous process, not a one-time event. Access to information is revolutionizing decision-making in business. Language barriers are diminishing with technology. Embracing AI is essential for future career success. Additional Information Get Galileo: The World’s AI Assistant for HR and Leaders The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Like this podcast? Rate us on Spotify or Apple or YouTube.  
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1 month ago
16 minutes 56 seconds

The Josh Bersin Company
Performance Management In Age of AI. Why Culture Matters More Than Ever
This week I discuss the broad topic of “how do we manage individual performance” while employees become superpowered by AI? Do we need a different or new process? Should we push deliver metrics higher? Or do we change the model? As I explain in this discussion, the big change in work is how everyone is “super-charged,” enabling all of us to get more done (or higher quality) for a given cost. So one would guess we “raise the expectation bar.” However, as I discuss in this podcast, this really doesn’t address the issue. In the world of AI transformation we’re asking people to do different things, not just “more of the same.” So we need to refocus our performance management on the company’s core values and behaviors, not only output metrics. I also discuss this flawed idea of “beating the competition” to measure performance. Great companies are not evaluated by their ability steal customers or market share from competitors (nor are great countries, btw). Rather they are evaluated based on their growth and return to shareholders. In a time of rapid transformation this means focusing people on “value creation” not just “market share.” There are lots of philosophical issues to debate here, stay tuned for more to come on this topic. Additional Information The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Like this podcast? Rate us on Spotify or Apple or YouTube.
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1 month ago
19 minutes 15 seconds

The Josh Bersin Company
Living In A Continuous Earthquake: Why Supermanagers Matter
Today, broadcasting from Asia, I discuss the wide range of disrupting change hitting our companies, employees, and leaders and the implications on management. As you’ll hear, AI is only one of many things changing our landscape, and we, as leaders, have to rethink our role. I introduce the idea of a Supermanager, and I explain how in today’s environment change comes from the front-line workforce, not only from the top. This democratizing change in work forces us to redefine what managers do. Despite the blogosphere, managers are not going away but many will be replaced, and you’ll see why this makes sense. I also discuss what I call “The Wisdom of Galileo,” and how our AI agent Galileo has become smarter and wiser than ever. I hope you enjoy this episode, there’s a lot to think about in here. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Rise Of The Supermanager: A New Role In The World of AI The Wisdom of Galileo: 100 Use Cases and More The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research)  
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1 month ago
20 minutes 23 seconds

The Josh Bersin Company
Julia Stiglitz On The Revolution in Online Learning
I have had the pleasure of knowing Julia Stiglitz, one of the founders of Coursera, for years. Her latest venture, Uplimit, is an AI-native corporate learning platform and it is one of the revolutionary systems in the market (complimentary to Galileo Learn, by the way). Julia and I had the opportunity to talk about how online learning has changed, the future of the corporate content market, and how Uplimit is using AI to create cohort-based learning that trains thousands of people at a time. Julia’s background gives her a fascinating perspective on the L&D revolution, one which all business and HR people should hear. (It’s about much more than content!) Additional Information The Revolution in L&D: AI Native Learning Arrives (research study) Workday Acquires Sana To Transform Its Learning Platform And Much More Experience AI Learning in HR and Management: Get Galileo Like this podcast? Rate us on Spotify or Apple or YouTube.  
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1 month ago
24 minutes 27 seconds

The Josh Bersin Company
What Happens In Vegas, Stays In Vegas - HR Tech 2025-6
Here’s my quick recap of HR Technology 2025, which was jam-packed with vendors like never before. The HR traffic was down but the vendor traffic was higher than I’ve seen in years. Why? Well $800 billion has been invested in AI infrastructure this year and many of these software companies are taking advantage of it. There are probably too many tools in the market again, but for you HR tech buyers, it’s kind of like a candy store of options. As I discussed in my keynote, it’s a tricky time to pick vendors, but as always it’s important to focus on the problem, not on the product or platform. We also announced the open web feature of Galileo, so now Galileo competes directly with ChatGPT. Read more about it here. And please read our new research on The Revolution in Talent Acquisition, launched this week. Get Galileo®, the world’s AI agent for HR and Leadership.
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1 month ago
13 minutes 59 seconds

The Josh Bersin Company
How Sana Transforms Workday's Learning Platform, And Much More
Today, only a few weeks after acquiring Paradox and Flowise, Workday announced the acquisition of another AI company: Sana Labs. Sana, the company that we partner with for Galileo and Galileo Learn, is a pioneering AI-native platform designed for learning, knowledge management, and agentic applications. The Sana Agent and Sana Learning platforms give Workday a badly-needed upgrade to its learning solution, and also bring deep AI experience into the company. In this podcast I explain the acquisition in some detail, and also describe what we call “The Revolution in Corporate Learning.” Everyone in HR and business should read this research study because it explains one of the biggest business and career disruptions coming out of AI. Read my article about this and you’ll get a sense of how important this space is. Can Workday make Sana into something bigger and even more transformational? Let’s hope so – I describe the opportunity and the huge upside for businesses. And if you want to experience Sana yourself, just get Galileo! Additional Information The Revolution in Corporate Learning. See AI-Native Learning In Action: Get Galileo  
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1 month ago
30 minutes 59 seconds

The Josh Bersin Company
The AI Revolution in Talent Acquisition, and Perspectives On Tech and M&A
Preview of my big HR Tech keynote! This week I give you in-depth perspectives on the massive AI tech bubble, the massive revolution in talent acquisition systems, and what to expect from M&A in the future. We’re in a whole new world of HR Technology and vendors are scrambling to buy, build, or invest to keep up. I’ll be keynoting many events this Fall to discuss all these issues. Key Discussion Topics Tech and AI investment in 2025 is almost 2.5% of US GDP: is it sustainable? Talent acquisition and recruiting are bigger than ever, and it’s not just an HR function Candidate volumes (driven by AI) are forcing everyone to buy more tech AI is transforming every step of the hiring process, from job descriptions to assessments. Companies need to be cautious about AI with the big Workday Mobley lawsuit to be settled. Mergers and acquisitions in HR tech can lead to operational challenges and integration issues. Additional Information The Revolution in Talent Acquisition: New Research Join our AI Excellence Study Get Galileo: The World’s AI Assistant and Skills Academy for HR  
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1 month ago
27 minutes 23 seconds

The Josh Bersin Company
The Job Market Crash, Open AI's Job Strategy, And My Experience With Learning Agents
This week I summarize some massive news about the job market, job creation, and OpenAI’s move to enter the world of AI skills development and talent matching. Please read the detailed article for more details. In addition to diving into these topics, I also tell you my story of “learning agents” and why self-development and AI-powered learning is going to revolutionize your job, your HR team, and your company. It’s all connected: AI, job creation, self-development, and your career. I really want to encourage to you to get Galileo so you can experience this transformation in your career. Galileo is now the premier self-development and AI agent for HR, consultants, and L&D professionals, and we can show you how to propel your company forward into this new world of reinvented jobs, work, and companies. I hope to see many of you in the coming conferences around the world this Fall. Additional Information OpenAI Gets Into Job Placement While The Job Market Crashes Get Galileo, The AI Agent for Professional Development And Growth in All Areas of HR      
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1 month ago
26 minutes 24 seconds

The Josh Bersin Company
Taylor Stockton, Chief Innovation Officer for US Dept. of Labor
This week I’m excited to share my interview with Taylor Stockton, Chief Innovation Officer for the US Department of Labor. You will learn about the American AI Action Plan and the detailed America’s Talent Strategy: Building the Workforce for the Golden Age, two strategy documents which describe how the Federal Government is investing in AI technology, workforce readiness, apprenticeships, and new models for education and accreditation. While we used to think of the DOL as the agency that advocates for labor. Today they’re taking a forward-leaning role to reshape the economy through workforce education, development, and research in our new AI-powered business environment. Taylor is keenly aware of the issues employers and workers face, so I know you’ll find this conversation educational and inspiring. There’s a lot to do, but as you’ll hear the DOL is quite focused on the right issues. Additional Information Understanding America’s AI Action Plan Why AI Harm To Jobs and Humanity are Vastly Over-Hyped Read “America’s Talent Strategy” (pdf)
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2 months ago
26 minutes 21 seconds

The Josh Bersin Company
Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.