IT Desk is improving every day to meet your consulting needs. IT support is strenuous but rewarding. We work with so many of our international clients and look at the progress of what communication and commitment can do with the helpful approaches of information technology. Hazah! Joining us are our guests for this episode: James Hartenfeld and Jon Bennett.
So many people are tuning in to IT Desk and users are saying ''The IT Desk support staff really knows patience and persistence" and this is all true! Our latest episode was a challenge but we are capable of guiding our clients through processes with their devices but also the devices in their heads (their brains!). Special guests Julia Corral (2023 Willamette Week Funniest 5) & Jeremiah Coughlan (Helium PDX)
The future is now and it is everywhere including our bathrooms. Our clients need to be prepared and we have the pros to help them with that. Tune in now and listen to how our IT reps FLUSH out the problem. Special guests Hannah Gustafson (Teacher's Show), Logan Loughmiller (Laughgasm)
What cyber security means to us? Well, everything! IT Desk doesn't play around when it comes to hacks and scams. That's where we draw the line! Our top-tier experts learn to put out customers at ease with tech-savvy wisdom and action. This week's call was an important one and you should tune in with our special guests Katie Nguyen (PBS, NY Times, Portland Mercury Genius of Comedy), Andrew Sleighter (Late Late Show with James Corden, Dry Bar, Comedy Central)
Understanding our customer's needs is a critical part of what we do. We synchronize with our clients to find ways to not only troubleshoot but compute... into your heart. We train our employees to find empathetic solutions and language to soothe you and your troubles. Sometimes we never know what the other person is going through non-digitally but in an analog setting. Special guests: Chris Mejia (We Didn't Get a Rose podcast) and Alyssa Yeoman (Don't Tell Comedy)
Back again with another Season 3 exhibition of bold IT work! The reviews are in and we are proud to demonstrate the articulated structure of our streamlined flow-charted IT process. It is music to our ears. Speaking of music, sometimes, audio-enabled devices can malfunction and our IT pros find ways to unlock the truth and solutions to the problem. Tune in with special guests Chad Opitz, Derek Sheen
IT Desk is back for another fiscal season! Season 3 is where we made important updates, new staff, and systems! Tune into this episode where we strive for communication and we even get technical at times. No matter if you think we lose control, we are able to maintain ourselves and carry through with providing quality customer service. Hear for yourselves! Specialists guests: Curtis Cook (This Fool on Hulu, American Dad, NW Black Comedy Festival), Arlo Weierhauser (Timmy Failure, Late Show With Stephen Colbert, EPIX), Jaren George
After a complete system update, we are back. Not even the shortage of semi-conductors can stop the IT Desk. We want to make our clients feel secure with today's most modern technology. That's why we will stop at nothing to make sure even your money collection devices or Bitcoin databases are safe. Listen to our new alert IT pro handles all of our recent caller's risk management. Special guests Shain Brenden and Steven Wilber
We manage a lot of cool and useful apps for our customers including social ones. IT services like ours help our clients find...love. Whether through our robust dating app or sometimes, artificially (but that's for a different call ;) ). Let's learn and explore this recorded conversation between or fun IT agent and one of our customers. Our guests: Chad Johnson and Danelle Porter
Mobile phones are very important to daily users. We understand that. We are working overtime to help with your phone problems. Staffing here at IT is becoming challenging but we put our new employees to extensive training. Tune in with our new IT Desk cadet, Amy as they masterfully help our clients. Special guests Lucy Tollefson & Richie Aflleje
Information Technology is essential to today's world. We are connected to so many other users around the world and we've expanded our services to others, especially in Washington state. We've recruited the finest IT pros to help customers as much as they can so they continue to function as great citizens. Tune in to this episode and see why. Featuring special guests Todd Kirkwood and Rachel Aflleje.
Our IT powers have no bounds. It is perfect for helping our clients. Sometimes we like to flex and show off our troubleshooting authorities so you know who is in charge- the clients! We just help! Check out our power-focused, IT rep who likes to sprinkle some "magic'' on these conflicts! Special guests Clancy Kramer and Drew Wilson McGrath
What a world we live in. A social media world! We learn to adapt to new ways of communication, especially with family. IT Desk Department knows how valuable it is to connect to loved ones. IT expert Ted was able to relate to this client and show empathy while being patient to eagerly solve their problems. Tune in! Special guests: Brent Lowrey, Bui Buoy
We are constantly evolving. Especially us humans and technology waits for no one. Hear this exclusive support call with our youngest (parental consent acquired) IT pro to handle this client's problem while providing a bigger scope into his life. (Cameron Peloso, Michael Phelps)
IT Desk representatives are the most powerful when it comes to administrative requests. But there's a limit! See how calmly our new entry level IT staff member helps this client see the wonderful alternatives that are at their disposal. Special guests Dylan Reiff and Amanda Lynn Deal.
We love helping customers with consumer products as well! Especially for our customers that have smart devices in their homes for different reasons. No fear, IT professionals don't pry and most of our interactions are confidential when we are calm. What a world of technology we live in! Special guests (Chelsea Burns, Todd Basil)
The support we give at IT Desk is revolutionary. We finally got to use our advanced tools and services for our customers. Even if we have to go in your computer (with consent!) and fix the problem ourselves (and then some!). Our new IT rep, Daren, shows no fear and is ready to assist. (Rachelle Cochran, Riley McCarthy, Jaren George)
We communicate with computers and we learn to communicate with each other. IT work can be busy and yet, wholesome. We find ways to connect to our clients and ways to link our hearts with them. Let this episode be an example of what could be possible to all of us in the digital world! Special guests Kara Moore and Ben Harkins
Hello fellow clients. The IT Desk is here for your conflicting needs. Technology needs! Sometimes our customer's curiosity gets the best of them when exploring themselves and the devices all around us. Let's tune in with our more ''down to earth'' IT rep (Kyle Adams, NW/Portland comedian) that finds ways to relate to our customers (Bryan Bixby, NW, Portland comedian) in their time of need (and boy do they have needs!)