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The Inventory Professional
Inventory Base Academy
39 episodes
4 months ago
This podcast is designed for property inventory clerks and service providers, presented by InventoryBase Academy
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Management
Education,
Business,
Self-Improvement
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All content for The Inventory Professional is the property of Inventory Base Academy and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This podcast is designed for property inventory clerks and service providers, presented by InventoryBase Academy
Show more...
Management
Education,
Business,
Self-Improvement
Episodes (20/39)
The Inventory Professional
Proptech Unplugged: Technology's Role in Creating Personal Connections

Recording of the Propertymark webinar presented by Approved Industry Supplier Inventory Base.

In an era defined by constant change, adapting how you work is not a choice, but a necessity. But how do you balance the challenges without being overwhelmed by the data and processes? How do you actually find the time to make the personal connections that will take you from instruction to completion? 


Here's what you can expect from the webinar:

  • Unveiling the Impact: Why data hampers personal connections
  • Streamlining with Proptech: Optimise your processes for efficiency
  • The Power of Integration: Blending technology and personal connections for tangible benefits
  • Elevating Success: How proptech boosts client satisfaction, referrals, and sales
  • Striking the Balance: Effective strategies for merging technology and the human touch

Join Sián Hemming-Metcalfe in Proptech Unplugged and discover how making your tech stack work for you can help alleviate the stresses and barriers of complex data input and create the right environment to build meaningful and personal connections with your clients. 

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1 year ago
30 minutes

The Inventory Professional
Housing Quality Goals & Section 21 - How can we achieve a Safer PRS?

Recording of the Propertymark webinar presented by Approved Industry Supplier Inventory Base.

The PRS currently comprises over 4.6 million rented homes in the UK, with 21% (986,100) classified as non-decent, highlighting the urgent need for action to ensure fair and decent living conditions for tenants.


Agents play a vital role in supporting landlords to meet their obligations but how do you navigate the ever-changing regulations while ensuring their properties meet necessary standards? How can you support positive tenant-landlord relationships amidst all these challenges?


Here's what you can expect from this webinar:

We'll discuss:

  • Tenant challenges: Affordability and access to quality housing.
  • Agent challenges: Maintenance responsibilities and regulatory compliance.

We'll shed light on the current landscape:

  • Rental market trends: Rental prices and housing availability.
  • Housing quality challenges: Substandard living conditions and lack of affordable options.

We'll examine the implications of Section 21 abolition:

  • Impact on tenants' rights and housing security.
  • Challenges and opportunities for agents in managing tenancies.

We'll explore how technology can support agents:

  • Compliance tracking tools: Digital record-keeping systems and automated maintenance reminders.
  • Interconnected solutions: Improved inspection protocols and investment in affordable housing initiatives.

Join Sián who will navigate you through these important topics, identify challenges, and explore solutions.


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1 year ago
30 minutes

The Inventory Professional
Unlock the Secrets to Mould-Free Properties

Recording of the Propertymark webinar presented by Approved Industry Supplier Inventory Base.

According to research by Citizens Advice (Feb 2023), 1.6 million children reside in damp, mouldy, or excessively cold private rentals. Shockingly, over half of England's private renters (2.7 million households) have had or are currently reporting and or battling these problems. We can change this!

With winter fast approaching and heating costs set to rise, agents need to support landlords and ready themselves to face the challenges ahead. 

In this webinar, you will learn essential strategies to minimise the risks of mould, gain practical tips for proactive management, reduce disputes and keep tenants safe.


Here's what you can expect from the webinar:

  • Understand the underlying causes, complexities and statistics around mould
  • Discover the strategies and approach to mould prevention
  • Learn the importance of property visits, and capturing vital evidence 
  • Importance of Ccompliance - 3 tier approach to inspections
  • Practical strategies for educating tenants on mould growth
  • Significance for landlords of yearly building inspections
  • Pitfalls of redecoration and how to navigate them effectively


Join Sián Hemming-Metcalfe and Michaela Anaka to discover crucial tips on how to reduce mould risks and embrace proactive management.

Presenter: Sián Hemming-Metcalfe - Operations Director and Head of Training - Inventory Base, ARLA Propertymark Advisory Panel Member - Inventories 


Co-Presenter: Michaela Anaka - Director My Home Bespoke, Accredited Mediator, South East London Regional Executive ARLA Propertymark & Property investor


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2 years ago
42 minutes

The Inventory Professional
Setting Up Your Property Reporting Service: How to Start Strong, Build Momentum, and Thrive

Building a successful property reporting service can be both a professional and personal exploration. But how can you ensure that you have the essential strategies, strength, and ability to thrive in this challenging industry?

Join Sián as she delves into the key factors that can help you build a thriving reporting service.

Discover the significance of defining your service and how it will set you apart from the competition. Learn the fundamentals of developing a solid business plan that aligns with your goals  and gain valuable insights on how to create a strong brand that reflects the values that will resonate with clients.

By tuning in, you’ll have the opportunity to find out more about why you should define your niche, the importance of building your brand based on quality, why assembling a strong team means a strong business and how staying informed will allow you to adapt in a rapidly evolving industry.

Unlock your full potential as an inventory professional and set yourself on a pathway to success in this exciting field of property management with InventoryBase Academy

Do you have an important topic you want to share? Want to join in on our next podcast?

Email sian@inventorybase.com and get involved!

For more information or to book a free demo and trial visit inventorybase.co.uk


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2 years ago
36 minutes

The Inventory Professional
Webinar - Unlocking revenue potential with property data

Hosted by Propertymark in March 2023, Sián Hemming-Metcalfe, Operations Director of Approved Propertymark Supplier Inventory Base explains how to use smart home data (think temperature sensors, safety alarms, home security and more) to gain a deeper understanding of your property portfolio and make data-driven decisions that increase your bottom line.

In this webinar, Sián explores:

  • Why proptech and real-time property data are game-changers for agents
  • The types of data that can help you make smart decisions
  • How easy it is to collect and use data to gain insights
  • Practical steps for integrating data into your day-to-day operations

Listen in and discover how real-time property data can provide the tools you need to stay ahead in the fast-paced world of real estate.

For more information or to book a free demo and trial visit inventorybase.co.uk

To access the video recording of this episode go to our YouTube channel - Inventory Base


Have an important topic you want to share?
Want to join in on our next podcast?

Email sian@inventorybase.com and get involved!


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2 years ago
30 minutes

The Inventory Professional
Practitioner to Proptech: Insights from a South African Inventory Specialist

In this episode of The Inventory Professional podcast; Sián talks with Angelique Matthews, an inventory specialist in South Africa who ran her own business for over 10 years before making the shift from practitioner to proptech expert. 


Sián asks Angelique what the response has been like since the law changed last year (2022) making property inventory reports and inspections mandatory in South Africa.


We discuss barriers and benefits and the response from the industry including the challenges of implementing the legislations. Angelique provides her insight into how the rental process works and how property reports are intrinsically tied to ensuring that tenants are involved in the reporting process from the very start of the tenancy. 


And finally, Sián asks what the UK rental housing sector can learn from the South African approach to inventory reports, inspections as well as tenant-landlord relationships?

To access the video recording of this episode go to our YouTube channel - Inventory Base


Have an important topic you want to share? Want to join in on our next podcast? Email sian@inventorybase.com and get involved!



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2 years ago
35 minutes

The Inventory Professional
Fire Safety in Multi-Occupied Buildings: How to Inspect Fire Doors
The tragic Grenfell Tower fire in 2017 brought fire safety in residential buildings to the forefront of public attention. As a result, the government introduced The Fire Safety (England) Regulations 2022, which impose new duties on building owners and managers.
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2 years ago
21 minutes

The Inventory Professional
Safety in the PRS - a legal or moral duty?
In this episode of The Inventory Professional podcast; Sián talks with Melissa about the impacts of low rental stock levels, how lack of choice is affecting tenants and whether testing alarms is a legal or moral duty for inventory professionals?
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2 years ago
27 minutes

The Inventory Professional
Gas Safety - Keeping the nation safe with Inventory Base
Gas Safety Week has been running as an important initiative for 12 years helping to educate and support safety in the property. Although this year the weeks events were cancelled out of respect of the passing of Her Majesty Queen Elizabeth II, the key message of safety in the home is extremely important in helping to keep the nation safe.
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3 years ago
29 minutes

The Inventory Professional
How do you solve the problem of missed appointments?
Missed appointments are the bane of every service industry business, from estate agents to plumbers, from lawyers to hairdressers and of course inventory clerks!. Time is indeed money and a missed appointment is not only time wasted but a lost opportunity for other work and therefore revenue so how, as an inventory provider, can you minimise the cost of missed appointments?
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3 years ago
14 minutes

The Inventory Professional
ARLA Propertymark Election Special - Exclusive Interview with Sián Hemming-Metcalfe
Propertymark Election Special - David Mintz of Kerfuffle talks to the candidates for the forthcoming ARLA Propertymark election for President Elect. Listen in as he interviews our very own Inventory Base team member and ARLA President Elect Candidate - Siân Hemming-Metcalfe
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3 years ago
50 minutes

The Inventory Professional
Complaints - Why you should never ignore them
Complaints in the property industry are on the increase as tenants exercise their rights, as landlords expect better services and agents demand more from their suppliers. But how do you stop a complaint from ever materialising and what should you do should when they land in your inbox?
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3 years ago
57 minutes

The Inventory Professional
Inventory Clerks! Don’t stay in your lane – Diversify your services
The property reporting profession is quite a varied role or at least it can be if you set your sights further than just inventories. But it can be limited if you don't look beyond your own services or settle for the same business model that agents expect of you. So why should you be thinking about diversifying your services and what are some of the services open to inventory professionals?
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3 years ago
17 minutes

The Inventory Professional
Levelling Up & Property Reports - What Does the Future Hold for Service Providers?
Inventory Base Academy hosts the first of a number of 'virtual panels' that will bring together service providers from across the reporting industry to discuss key subjects and issues impacting the private rental sector.
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3 years ago
1 hour 16 minutes

The Inventory Professional
Mentoring, RoPA & Inventory Clerks - An Exclusive Interview With John King FNAEA MARLA
Sián talks exclusively with John King - TDS Ambassador, lettings professional, trainer and mentor to discuss the property industry, how technology is improving the way we interact with agents and the potential benefits of regulation.
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3 years ago
57 minutes

The Inventory Professional
The Value of Service - An Exclusive Interview with Assist Inventories
In this podcast Sián interviews Zoe Taylor from Assist Inventories. We talk about how, over the past 7 years, Assist Inventories have added to their core services, why keeping in touch with clients helps build products around both their needs and new legislation, and why they are so much more than just an inventory provider.
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4 years ago
38 minutes

The Inventory Professional
Why inventory suppliers should start planning for 2022
It feels like 2021 has sped by with a busier than expected reporting period over the summer and winter now fast approaching. But despite the madness of student lets and high volumes of properties to assess and report on, the autumn/winter months provide the ideal opportunity for inventory providers to take a break and start the business planning process - are you prepared for 2022?
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4 years ago
40 minutes

The Inventory Professional
Viewing Properties Virtually – How do you know you’ve made the right choice?
Remote viewings are not a new concept. In fact, they have long been used in other industries, so it's not surprising that landlords and letting agents are now making the most of virtual technology to render the letting process even quicker and easier. But just because something is quick and easy doesn't necessarily mean it's the right thing to do. So when viewing properties to rent virtually, how do you know you've made the right choice?
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4 years ago
14 minutes

The Inventory Professional
Landlords, EICR's and Certificates - Why safety always comes first
Properties rented in the UK have to be safe and comply with current legislation and measures for Gas, Electrical and Water safety. But with so much compliance for the private rental sector (PRS) to navigate - have landlords successfully completed EICR's in time and does that mean tenants are now safe?
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4 years ago
31 minutes

The Inventory Professional
Private Rented Sector - Are Pets The New Sub-Tenant?
According to data from PetsScore; there are 7.6m renters with pets in the UK Private Rented Sector (PRS) but only around 119,000 rental properties willing to take pets; so what can the lettings market do to address this imbalance and should pets now be considered as the new sub-tenant?
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4 years ago
43 minutes

The Inventory Professional
This podcast is designed for property inventory clerks and service providers, presented by InventoryBase Academy