Despite technological advancements across every other industry, healthcare has remained in the dark ages when it comes to the distribution and management of medical records. We still fax over 9 billion pages of medical records annually and spend $126 billion managing those faxes and paper records. Carm Huntress, founder and CEO of Credo Health, believes he has a solution that will get doctors off fax machines and help improve patient care and patient satisfaction.
Every healthcare organization and leader is thinking about how to provide the experiences that patients and consumers have come to expect of the healthcare system. However, the legacy technology platforms that many orgs have today--especially payers--will get in the way of that digital transformation. Sagnik Battacharya, EVP at HealthEdge, talks about how payers can accomplish true business transformation, both in terms of data capabilities and interoperability.
Data has become the fuel that runs every major industry, including healthcare. But the healthcare industry has some catching up to do when it comes to using data to help its providers work more efficiently. Niall Brennan, CMS's first chief data officer, shares his perspective on operationalizing analytics at scale to help providers deliver better care.
Cloud-based, software-as-a-service solutions are everywhere; they're part of our work lives and even our personal lives. But government agencies haven't been quick at adopting the cloud. Chini Krishnan is working to change that. He is the co-founder and CEO of GetInsured, a company that for more than a decade has been bringing software-as-a-service solutions to public sector healthcare.
There's a powerful truth in human behavior: people are exponentially more likely to engage when their money is part of the experience. When it comes to healthcare, that principle is what makes Health Savings Accounts such a powerful option. Leif O'Leary, CEO of Alegeus, believes that HSAs can become powerful agents of change, especially when they come with tools that provide meaningful insights that guide to the best outcomes.
The problems with healthcare are well documented. But for Zak Holdsworth, CEO and co-founder of Hint Health, the biggest problems are healthcare middlemen. Minimize their influence, and you fundamentally transform healthcare. In this episode, Zak shares his passion for making healthcare better, how growing up in New Zealand gives him a different perspective, and the framework he sees for making fundamental change.
Links mentioned in this episode:
Digital health is healthcare's answer to consumerism, but how does a system so reliant on face-to-face interactions make the most of digital tech? Stefan Behrens, CEO and co-founder of GYANT, shares how he applied the lessons he learned in a purely digital consumer space to his vision for easing the patient journey.
While technology has made healthcare more convenient and more connected, the industry is still siloed, fragmented and stuck in the past. But Jessica Sweeney-Platt, VP of research and editorial strategy at athenahealth, believes that may be changing. Technology is on the cusp of playing a role that we always hoped it could, supporting collaboration between the different stakeholders in the healthcare system. Join us as we discuss how organizations can leverage data to improve connectivity and align incentives.
Social media has helped consumers educate themselves about their health and connect with other patients who suffer from the same chronic conditions. But the explosion of health information has also caused collateral damage. On today's episode, we welcome Kate Burke, MD, senior medical advisor for PatientsLikeMe. We discuss how virtual communities can overcome the pitfalls of social media and help patients better manage their condition, slow disease progression and give them control of their health.
As an immigrant to the United States, Dr. Ashok Gupta sees many things about the country's health system that he likes. Quality of care here is the best in the world, he says. But for some, care of the highest quality is out of reach. Dr. Ashok believes telemedicine can help change that. A doctor of physical therapy (DPT), he helped found TheraNow, a pain management company that focuses on providing the benefits of physical therapy virtually. Dr. Ashok discusses how virtual engagement can improve engagement, education and access.
Acey Albert, MD, understands the pressures facing clinicians as they need to call upon their prescriptive knowledge very quickly at the point of care. Dosing, interactions, and side effects of new drugs come out constantly, and guidelines are always evolving with the evidence. He also knows that while technology can provide physicians the on-demand information they need, it can't get in the way of the physician/patient relationship. Listen as Dr. Albert shares with Don Seamons how doctors can utilize technology in a way that improves not only their care quality but also their patient satisfaction.
The Covid-19 pandemic put thousands of clinical trials on hold, but it also showed pharma companies, regulators and clinicians that decentralized clinical trials are a less expensive, more convenient and equally as effective method for generating clinical research. Dessiree Paoli, Sr. Solutions Marketing Manager for Interlace Health, discusses how decentralized clinical trials are improving engagement with study participants, improving data capture and shortening time to market for crucial drugs.
The availability of healthcare data has exploded over the past decade, but the data type with the most longevity—payer claims data—continues to be the most utilized of healthcare's big data sources. Dr. Russ Robbins, AVP of clinical informatics for Blue Health Intelligence, joins us to talk about claims data, complementary data, and a long-standing but little known analytics method that can help organizations answer fundamental questions about care quality.
Most people know what it's like to wait in a doctor's office. It's one of the key drivers of patient dissatisfaction, but we've come to think of it as a necessary evil. Shelby Sanderford, founder and CEO of DOCPACE, believes sitting in a doctor's office is completely unnecessary. Listen as she describes how doctors may be able to eliminate waiting rooms altogether.
When Mohan Giridharadas looks at healthcare in the United States, he sees $2 trillion in total assets that are inefficiently managed. He also understands that asset utilization is more difficult to manage than any other industry. Working as a management consultant, he saw how other industries could use the principles of lean and the benefits of predictive analytics to solve complex asset utilization issues. He decided to apply the same principles to healthcare. Mohan talks with Don Seamons about his vision for automating and systematizing intelligent decision making in healthcare organizations in this episode of The Healthcare Solutions Project.
Not only is the Covid-19 vaccine is a historic achievement, its introduction may be the most fraught public health exercise in human history. Are health systems and agencies ready for the anticipation and emotion associated with who should receive the vaccine and when? Matt Dickson, general manager of communications solutions at Stericycle shares low-tech and high-tech best practices that will help vaccine providers ensure a safe and orderly Covid-19 vaccine rollout.
EHR systems have a reputation for user dissatisfaction. But after collecting more than 170,000 surveys from 240 health systems, Connor Bice of KLAS Research says that reputation is unfounded. In this episode, Connor, who is the director of operations for the KLAS Arch Collaborative, reviews some of his organization's findings and shares keys to EHR success.
Payers and consumers are demanding less expensive care with better outcomes. And in the wake of COVID-19, they're also demanding safer long-term care. Home health is gaining in popularity in this environment. And as technology advances and data sharing becomes easier, home health is becoming an integral part of the patient journey. Listen as Mary Henschel, PointClickCare's home care director of client success, discusses how home health is taking the lead in the provision of long-term care.
How does healthcare go from being a siloed system where data is jealously guarded to an ecosystem with the patient at the center? Cynthia Kilroy, president of CK Consulting, talks about how healthcare organizations and outside disruptors are breaking down boundaries and helping the health system work better for everyone.
Healthcare is becoming like the US retirement system, where consumers are given more and more responsibility for spending scarce funds. But healthcare consumers don't have the time or the interest to become healthcare experts. In this episode, Brian Colburn of Alegeus talks about how providing tools and guidance for spending healthcare dollars can help improve the lives of consumers.
