From talking teddy bears to transforming enterprise customer experiences, ⁠Philipp Heltewig⁠'s journey is nothing short of remarkable. As the newly appointed Chief AI Officer at ⁠NiCE⁠ (a $3 billion customer experience giant), following their acquisition of his company Cognigy, Phil reveals the fascinating origin story of how building AI software for a speaking teddy bear unexpectedly launched a 9-year mission to revolutionize how brands communicate with customers. In this Halloween Eve conversation, he unpacks NICE's latest AI Ops Center that keeps AI agents running flawlessly at enterprise scale, shares hard-won wisdom about startup focus ("say no to everything else"), and paints a compelling vision of a near-future where customers will have genuine, seamless conversations with brands across their entire lifecycle - from discovery to purchase to support. If you're curious about where agentic AI is taking customer experience, or simply want to hear a founder's candid take on pivoting, focus, and what happens when your startup gets acquired by a NASDAQ-traded powerhouse, this episode delivers insights you won't want to miss. Stream it now!

Discover how two powerhouses are reimagining enterprise finance in the age of AI. In this episode of The Enterprise Edge podcast, recorded live from Oracle AI World 2025 in Las Vegas, host Mark Vigoroso sits down with Sam Yen, Global Head of Enterprise Application Solutions for JP Morgan Payments, to explore the cutting edge of treasury transformation. Learn how JP Morgan and Oracle are moving beyond proof-of-concepts to deliver real business value through enhanced ERP integrations, agentic AI collaboration, and seamless payment automation. Sam reveals the critical importance of human-in-the-loop AI design, shares surprising stories of clients switching platforms based on integration capabilities alone, and explains why combining ERP data with banking data creates unprecedented opportunities for working capital optimization. Whether you're a CFO, CIO, or treasury professional navigating the rapidly evolving AI landscape, this conversation offers pragmatic insights on building trust, managing risk, and positioning your organization to be future-ready in an agentic world. Stream it now, and be sure to LIKE, SHARE and COMMENT!

Discover how AI is revolutionizing supply chain management in this must-listen episode of The Enterprise Edge podcast, recorded live at Oracle AI World 2025. Host Mark Vigoroso sits down with Derek Gittoes, Oracle's Vice President of Supply Chain Management with 25 years of industry experience, to explore the seismic shift happening across global supply chains. Learn how AI agents are compressing multi-week analytical exercises into just 10 minutes, eliminating wasteful manual processes that have long plagued supply chain operations, and enabling companies to respond to disruptions with unprecedented speed. Derek shares real-world examples of autonomous workflows - from interpreting supplier recall notices to analyzing the complete impact of component changes across entire production ecosystems - and reveals why every customer conversation now centers on transformation rather than cost-cutting. Whether you're navigating tariff changes, combating labor shortages, or seeking to future-proof your operations, this episode delivers practical insights on how AI is augmenting human capability and driving the next generation of supply chain resilience. Stream it now, and be sure to LIKE, SHARE, and COMMENT!

Go behind the scenes of Oracle's groundbreaking new user experience in this fascinating conversation with Jenny Lam, Senior Vice President of User Experience Design at Oracle. Recording live from Oracle AI World 2025 in Las Vegas, this episode reveals how Oracle's design team spent years crafting the future of enterprise software - waiting for technology to finally catch up to their vision. Learn how the newly announced "Home with Ask Oracle" is transforming daily work through natural language commands, why the best user interface is sometimes no interface at all, and how Oracle's Redwood design system became the visual DNA of the entire company thanks to the backing from Larry Ellison. From her experiences building design systems at Microsoft Windows and Amazon Alexa to leading Oracle's largest-ever design platform, Jenny shares invaluable insights about designing the "trust layer" between humans and AI agents, the power of telemetry vs. focus groups, and why falling in love with problems - not solutions - creates truly beautiful and functional design. Whether you're a designer, technologist, or business leader navigating the AI era, this episode offers a rare glimpse into the multidisciplinary craft shaping how millions of people will use enterprise software tomorrow. Stream it now, and be sure to LIKE, SHARE, and COMMENT!

Join us on the ground at Oracle AI World 2025 in Las Vegas for an illuminating conversation with Keith Causey, Senior Vice President of ERP Transformation and Development at Oracle. In this essential episode, Keith draws on his unique perspective as both a former Chief Accounting Officer at Caesars Entertainment and current Oracle executive to reveal how AI is fundamentally transforming enterprise finance - moving beyond simple process improvement to unlock data as a strategic asset. Discover why the shift to agentic finance represents a complete paradigm change for CFOs, how Oracle's platform approach delivers end-to-end autonomous operations rather than point solutions, and why treatingyour data as your company's most valuable asset will determine who wins in the AI era. Keith shares candid insights on navigating the "noisy space" around AI, the critical importance of clean, continuous data, and how the CFOrole is evolving into a more strategic position that now often encompasses technology decisions. Whether you're a finance leader planning your AI strategy or a technologist supporting business transformation, this conversation offers the pragmatic clarity you need to move forward with confidence. Stream it now, and be sure to LIKE, SHARE, and COMMENT!

Discover how Quest Diagnostics is revolutionizing HR through AI in this episode of The Enterprise Edge Podcast, recorded live from Oracle AI World 2025 in Las Vegas. Join host Mark Vigoroso and Hubert Winter, Senior Director of HR Technology at Quest Diagnostics, as they explore the cutting edge of workplace automation and human capital management. From piloting Oracle's new Manager Concierge AI agent to dramatically reducing help desk tickets with intelligent pay stub assistants, Hubert shares real-world insights on balancing automation with the irreplaceable human touch in HR. Learn how Quest is consolidating 95% of their HR platform into Oracle, achieving measurable cost savings while preparing managers to work smarter through AI-powered tools. Whether you're curious about navigating data governance in healthcare, measuring AI success metrics, or understanding where human judgment still plays a critical role, this conversation delivers practical wisdom from the front lines of enterprise AI transformation. Tune in to hear why the future of work isn't about replacing humans, but about augmenting individuals to focus on what truly matters. Stream it now!

FloQast CEO and Co-founder Mike Whitmire reveals how his company is revolutionizing the accounting profession through an unconventional blend of creativity and technology. From producing a SAG-approved sitcom starring Danny Trejo tobuilding a platform that empowers accountants to automate their own workflows with AI, Whitmire shares the bold decisions that helped FloQast raise its first $300 million of venture capital without a CFO. Learn how FloQast is addressing the accounting talent gap by transforming mundane manual work into strategic, judgment-based roles through their FloQast Certified Accountant program, anddiscover why hiring auditors and accountants as salespeople - in the face of board resistance - became one of their smartest competitive moves. Whether you're interested in building category-defining companies, are a seasoned accounting professional or simply want to understand what "Prepared by Client" (PBC) really means, this conversation offers valuable insights from a founder who's successfully merged deep industry expertise with innovative go-to-marketstrategies to set his company on a course to $1B in ARR. Stream it now!

Sanjay Brahmawar, CEO of QAD, shares his vision for transforming mid-market manufacturing through agentic AI in this compelling conversation. With only six months in his role, Brahmawar has already met with 75 customers to understand the critical challenges facing manufacturers today - from half a million open jobs in US manufacturing to supply chain volatility and the urgent need to capture tribal knowledge before it walks out the door. He makes a boldprediction: AI will be the great equalizer, giving mid-market manufacturers the same power as Fortune 100 companies but with the added advantage of speed and agility. Rather than replacing workers, Brahmawar explains how QAD's Champion AI amplifies human capability, turning everyday users into experts and making experienced professionals exponentially more powerful. Learn why he believesthis is manufacturing's once-in-a-lifetime opportunity and get details on QAD's Champions of Manufacturing event happening November 12-14 in Dallas, where the company will unveil its agentic AI platform designed to help manufacturerscompete and win in the AI era. Stream it now!

Discover how AI is transforming financial operations in this engaging conversation with Brian Hogeland, CFO of Packer Fastener, recorded live from SuiteWorld 2025 in Las Vegas. Brian shares his journey from manual, paper-based financial closes that took weeks to a streamlined NetSuite-powered process achieving closes in just 3-4 days - and reveals how NetSuite's newly announced autonomous close capabilities could enable daily financial visibility. Learn how conversational AI will continue to empower department owners to interrogate their own data, why payment automation requires the right guardrails and human-in-the-loop process mapping, and get Brian's prediction that manually entering transactions will seem "primitive" within five years. From his entrepreneurial roots at his parents' Wisconsin resort to managing a nine-person finance team at a multi-million dollar industrial supply company, Brian offers practical insights on leveraging AI while maintaining financial discipline. Whether you're a finance professional exploring AI transformation or a business leader curious about the future of financial operations, this episode delivers actionable takeaways from the front lines of fin ops innovation. Stream it now!

Go behind the scenes at Oracle NetSuite's SuiteWorld 2025 with Craig Sullivan, a 25-year NetSuite veteran leading Product Management, as he reveals the forward-looking innovations reshaping enterprise software. In this candid conversation recorded live from Las Vegas, Sullivan pulls back the curtain on NetSuite Next - from the game-changing "Autonomous Close" that finally solves the zero-day close challenge finance teams have chased for decades, to Ask Oracle's AI-powered intelligence that delivers the consumer-grade experience business users have been craving. Discover why NetSuite is betting on openness with its Model Context Protocol (MCP) integration, how the company is balancing AI innovation with the governance CFOs demand, and which international market posed the biggest compliance challenge. Whether you're curious about the strategic thinking behind one-click activation, the future of agentic workflows, or what it's like to transform from controller to product visionary, this episode of The Enterprise Edge delivers actionable insights on how AI is revolutionizing business software. Stream it now!

Unlock the science behind sales AI success. Dive into a fascinating conversation with physicist Joseph Miller, Chief AI Officer at Vivun, as he reveals why most AI implementationsfail and what separates transformative agents from glorified chatbots. From particle accelerators to Bridgewater's systematic trading floors to revolutionizing sales engineering, Joe breaks down the critical concept thatseparates correlation from causation: world models. Discover why Vivun bet their company on agentic AI, anchored by its sales engineering agent “Ava,” how expert systems trump pattern-matching LLMs when stakes are high, and whyknowing what you don't know is the secret to AI that works inmission-critical sales conversations. If you're ready to understand the physics-based thinking that's driving real enterprise results, this episode cuts through the noise with scientific precision. Stream it now!

Is your legacy data a ticking time bomb or an untapped goldmine? Join Mark Vigoroso and Jean Marc Pestoni, Head of North America at Data Migration International, for ahard-hitting conversation that cuts through the noise on enterprise data transformation. Discover the biggest lie companies tell themselves about legacy data: it's "useless," and learn how data “historicization” is becoming the secret context  weapon for AI-ready enterprises. Pestoni reveals the organizational framework that transforms resistance into momentum, explains why compliance audits should be your top priority, and shares real-world use cases where historical data is already powering robotics and AI on factory floors. With large numbers of SAP customers still delaying their S/4HANA migration, this episode delivers a wake-up call every CIO needs: outdated systems aren't just expensive - they're legally dangerous, competitively disastrous, and leaving measurable value on the table. Whether you're navigating an SAP migration  or any major systems modernization initiative, you'll walk away knowing how to separate treasure from noise, to take risk off the table, and to migrate smart instead of just fast. Stream it now!

From bond trading floors to Target's digital transformation war room, Tim Sears has navigated every twist of the modern tech evolution - and now he's tackling the biggest disruption yet as Chief AI Officer at HTEC. In this no-nonsense episodeof The Enterprise Edge, Sears cuts through the AI hype with surgical precision, revealing why 80% of companies are failing to see ROI from their AI investments and what separates the winners from the wannabes. Drawing on battle-tested experience spanning Wall Street quant work, Silicon Valley startups, and enterprise retail transformation, he shares the uncomfortable truths about why AI deployment is "more of a people problem than a tech problem" and introduces his favorite new acronym for panicked executives, “CTFD.” Whether you're drowning in AI buzzwords or genuinely ready to reimagine your businessprocesses, this episode delivers the practical wisdom you need to move from dabbling to deploying - and why asking the "dumb question" might be your secret weapon. Stream it now!

Join Mark Vigoroso as he sits down with Bernd Engist, Avantra's Chief Customer Officer and a 25-year SAP operations veteran, for a fascinating deep-dive into how AI is revolutionizing mission-critical business systems. From his unique vantage point in Basel, Switzerland, Bernd reveals theuntold story of how companies are navigating the complex world of SAP S4/HANA migrations while harnessing the power of self-healing systems and autonomous incident response. Discover why the skeptical guardians of production systems are finally embracing AI-driven automation, learn the secret patterns that separate thriving digital transformations from mere survival stories, and findout how the "democratization of IT operations" is reshaping entire industries. Whether you're an IT leader planning your next move or simply curious about the cutting-edge intersection of AI and enterprise IT operations, this conversation will change how you think about the future of SAP systems management. Stream it now!

Ready to cut through the AI hype and discover what's really driving business results? Join us as we sit down with Don Schuerman, CTO of Pegasystems, for a mind-bending conversation that bridges improv comedy, quantum physics, and cutting-edge enterprise AI. Don reveals how Pega's revolutionary approach to agentic AI is flipping the script by anchoring intelligent agents directly into business workflows, not flashy prompts. From transforming legacy systems in 40 hours to reimagining entire business processes with their game-changing Blueprint tool, this conversation is chock full of actionable takeaways. You'll discover how Vodafone is revolutionizing telecom operations, why deterministic automation often beats energy-hungry LLMs, and how a simple photo of a food cart can generate Arabic business processes in minutes. Whether you're drowning in technical debt or racing to stay ahead of AI-native competitors, this episode delivers the strategic insights and real-world examples you need to turn AI from expensiveexperiment into competitive advantage. Stream it now!

While most companies are still debating whether to trust AI with basic tasks, Blue Yonder is already executing 25 billion AI predictions every day - three times more than Google's daily searches - and one grocery customer just attributed 4% sales growth directly to their AI-driven supply chain autonomy. In this eye-opening conversation, SVP of Generative AI Chris Burchett reveals how they're solving the $196 billion trust paradox that's killing 40% of enterprise AI projects before they start, and why the traditional "fast, good, or cheap - pick two" product development rule is about to become obsolete. From weathering COVID's 10x scale demands in four hours instead of four days, to deploying agentic AI that sees, analyzes, decides, and acts (SADA) across global supply chains while navigating complex data sovereignty laws, this is a masterclass in how to operationalize AI-enabled systems that actually work within complex supply chains. If you've ever wondered what separates the GenAI early adopters from the 64% still sitting on the sidelines, or how to tell if vendors are serious about agentic AI, this conversation delivers the insider playbook for the supply chain transformation that's already reshaping entire industries. Stream it now!

Join us as we sit down with ServiceNow's Kirsten Loegering, GM and VP of Product Management for Finance and Supply Chain Workflows, and she reveals how forward-thinking companies are eliminating the infamous "50% problem"in procurement - where half of teams' time gets lost to administrative noise instead of strategic value creation. From cutting PO cycle times from 16 days to under 3, to navigating the delicate balance between AI automation and relationship-driven business functions, Kirsten shares battle-tested insights on transforming soul-crushing busywork into competitive advantage. Discover why talent retention now hinges on modern tech stacks, how the sentiment around AIin procurement has completely flipped in just 18 months, and what it really takes to elevate your finance and supply chain teams from order-takers to strategic partners. Whether you're wrestling with legacy systems or plotting your AI transformation, this conversation delivers the roadmap you need to turn operational chaos into organizational excellence. Stream it now!

Join us for an unfiltered conversation with Miranda Nash, Oracle's Group VP of Enterprise AI, as she reveals what's really happening behind the scenes of the "agent wars" reshaping enterprise applications. Miranda cuts through the AI hype to share hard-won insights about what actually works - including why individual contributors are 30% more likely to embrace AI than executives, how major companies are dramatically improving task completion with embedded AI, and why "wasted time" has replaced tech debt as the primary concern in modern software development. And hear about Oracle's massive internal hackathons that produce thousands of AI agents in weeks. Whether you're navigating enterprise AI adoption or trying to separate reality from marketing theater, this candid discussion offers rare perspectives on the strategic thinking and solution development tactics unfolding now at one of enterprise tech’s largest and longest-standing leaders.

Tune in for a fascinating update on the world of industrial IoT from Charlie Key, Co-Founder and CEO of Losant! Discover how edge computing is revolutionizing manufacturingfloors from Cincinnati to Australia, where smart connectivity and predictive workflows are transforming operating norms within long-standing asset-intensive industries. Charlie reveals the constructive tension between distributed edgeprocessing and centralized control, shares insights on how AI and automation will reshape the manufacturing workforce, and explains why thousands of mini data centers are creating both incredible opportunities and complex challenges for enterprise architecture. From the origins of Losant's Cincinnati-inspired name to bold predictions about connected devices outnumbering people by 2030,this episode delivers actionable insights for anyone navigating the rapidly evolving world of industrial IoT. Whether you're a CIO grappling with data silos, a manufacturer considering wireless sensors, or an entrepreneur building the next wave of connected solutions, Charlie's candid perspectives on technology adoption, job displacement, and the "crazy ideas that actually work" will leave you with fresh strategies for thriving in our increasingly connected industrial landscape. Stream it now!

In store in this episode: candid observations from the front lines of the emerging agentic economy and autonomous enterprise! Join The Enterprise Edge host Mark Vigoroso as he sits down with Salesforce's CEO of AppExchange and Global Partnerships, Brian Landsman. From his early days navigating the chaos of the 2008 financial crisis as a restructuring banker to now orchestrating one of the world's most powerful tech partner ecosystems, Brian reveals the inside story of how AI agents are reshaping everything we know about work, innovation, productivity, collaboration and talent. Discover why Salesforce is hiring more salespeople because of AI, learn the secret to building agent personalities that actually work, and find out why Brian thinks we'll see more AI agents than mobile apps by 2027. Plus, hear his candid take on the human-AI collaboration dynamic and why doing laundry might be the perfect job for your first personal AI assistant. Tune in to this fascinating conversation with one of the industry’s forerunners who is rapidly building AI proof points, use cases, and moon shots in real-time!