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The Design Of Business | The Business of Design

Design Observer

154 episodes

3 months ago

In a time where it's hard to feel hopeful, a new study has left leaders who value DEI aflutter with tentative optimism. It’s called The Risk of Retreat, conducted by Catalyst and the NYU Meltzer Center of Diversity, Inclusion and Belonging, it compiled data from surveys of 2,500 employees from across the U.S. on their thoughts about workplaces backtracking from their DEI policies. The study found that retreating from DEI poses significantly MORE business risk than keeping those policies in pl...

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In a time where it's hard to feel hopeful, a new study has left leaders who value DEI aflutter with tentative optimism. It’s called The Risk of Retreat, conducted by Catalyst and the NYU Meltzer Center of Diversity, Inclusion and Belonging, it compiled data from surveys of 2,500 employees from across the U.S. on their thoughts about workplaces backtracking from their DEI policies. The study found that retreating from DEI poses significantly MORE business risk than keeping those policies in pl...

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Episodes (20/154)

The Design Of Business | The Business of Design

S12E9: The Risks of Retreating from DEI with Catalyst’s Alix Pollack & Redesigning Design Thinking with Doug Powell

In a time where it's hard to feel hopeful, a new study has left leaders who value DEI aflutter with tentative optimism. It’s called The Risk of Retreat, conducted by Catalyst and the NYU Meltzer Center of Diversity, Inclusion and Belonging, it compiled data from surveys of 2,500 employees from across the U.S. on their thoughts about workplaces backtracking from their DEI policies. The study found that retreating from DEI poses significantly MORE business risk than keeping those policies in pl...

3 months ago

52 minutes

The Design Of Business | The Business of Design

S12E8: Candace Parker & Michael C. Bush on Purpose, Leadership and Meeting the Moment

In this episode of DB|BD, you’re in for a two for one– or in this case, a double double. First up, host Ellen McGirt sits down with Michael C. Bush, the CEO of Great Place to Work. Every year, Great Place to Work sends out a survey to 23 million people across 170 countries to ask them how valued and respected they feel at work. Companies that score well on the survey are bestowed with the honor of being- you guessed it- a certified Great Place to Work. Michael talks with Ellen about why Great...

4 months ago

47 minutes

The Design Of Business | The Business of Design

S12E7: Compassionate Design, Career Advice and Leaving 18F with Designer Ethan Marcotte

Ethan Marcotte is a web designer who may be best known for coining the term “responsive design” in 2010 – which turned out to be a prescient manifesto for the quest to design beautiful, accessible, and effective digital experiences everywhere. Ethan’s also a compassionate web designer and a prolific writer. His most recent book is “You Deserve A Tech Union,” a treatise on the rise of the labor movement in tech. Ethan also recently spent nearly a year working for 18F, a governmental digital co...

4 months ago

41 minutes

The Design Of Business | The Business of Design

S12E6: Love Letter to a Garden and 20 years of Design Matters with Debbie Millman

Debbie Millman is a shapeshifting creative who does a little bit of just about everything. She is a writer, designer, educator, artist, brand consultant and host of the podcast Design Matters- which celebrates its 20th anniversary this year. Last month, Debbie also published a beautiful new book: Love Letter to a Garden. It details her journey into gardening through her signature illustrations, creative vignettes and recipes from her wife, writer Roxane Gay. As of May 1st, she and Roxane are ...

5 months ago

52 minutes

The Design Of Business | The Business of Design

S12E5: Redesigning the Spice Trade: Talking Turmeric and Tariffs with Diaspora Co.’s Sana Javeri Kadri

Sana Javeri Kadri is the founder of Diaspora Co., a single origin spice company that is revolutionizing the 500 year old $5 billion spice industry. Their mission is to “put money, equity and power into the best regenerative spice farms across South Asia, and bring wildly delicious, hella potent flavors into your home cooking.” In just 8 years in business, Diaspora Co. has put money, equity and power into 140 farms into countries across India and Sri Lanka. In this episode, Sana tells host Ell...

5 months ago

42 minutes

The Design Of Business | The Business of Design

S12E4: Making Space with Jon M. Chu

Jon M. Chu is a director, producer and screenwriter. Along with both parts of the Wicked movie adaptation, he directed Crazy Rich Asians, Step Up 2 and In the Heights. In a special live episode of DB|BD, Jon joins Ellen McGirt onstage at the Great Place to Work For All Summit, which took place in Las Vegas on April 10th-12th, 2025. Jon details how he went from a child of immigrants with a Sharper Image film mixer making bar mitzvah videos to being discovered by Spielberg during hi...

6 months ago

44 minutes

The Design Of Business | The Business of Design

S12E3: The New Era of Design Leadership with Tony Bynum

Tony Bynum is bilingual. He can speak the language of both business and design, a skill that makes him a unique leader in our industry. Tony is the director of the Institute for Design’s new ID Academy, where he is also a professor of practice. Previously, he founded the Northwestern Mutual Design Thinking Center of Excellence in Milwaukee, WI where he was Principal Senior Director of Experience Design. In this episode, Tony shares lessons from his unorthodox career path that are ...

7 months ago

41 minutes

The Design Of Business | The Business of Design

S12E2: How a "Mastercard for Pigs" is Transforming Global Farming with Tara Nathan

Tara Nathan is the EVP of Digital Solutions for Development at Mastercard and the founder of Mastercard’s Community Pass- a digital infrastructure that connects remote agricultural communities to governments, NGOs and the private sector. Community Pass currently serves 6 million farmers across India and East Africa and has an ambitious plan to reach 30 million by 2027. In this episode, Tara tells host Ellen McGirt about creating an ecosystem that makes it possible for smallholder farmers to p...

7 months ago

31 minutes

The Design Of Business | The Business of Design

S12E1: The Future of Cities is Climate Adaptive with Michael Eliason

Welcome to the 12th season of DB|BD. This season we are Designing for the Unknown. Michael Eliason of Larch Lab is an architect, researcher, writer and urbanist based in Seattle He’s a self-described activist for dense, livable, affordable, and sustainable cities and the author of Building for People: Designing Livable, Affordable, Low-Carbon Communities. In the aftermath of the fires in Southern California, Michael helps host Ellen McGirt understand how we can build or rebuild co...

8 months ago

31 minutes

The Design Of Business | The Business of Design

S11E10: Activism in AI with Google’s Ovetta Sampson

Ovetta Sampson is the Director of User Experience Machine Learning at Google. In December 2023, Business Insider named Ovetta to their AI 100, a list of the 100 most influential people working in artificial intelligence. Her inclusion on that list is a refreshing addition. Ovetta approaches her work with generative AI and machine learning as an activist, with a commitment to humanity and ethics. In the final interview episode of the 11th season of DB|BD, Jessica Helfand and Ellen McGirt...

1 year ago

38 minutes

The Design Of Business | The Business of Design

S11E9: What’s Love Got to Do With Business with Jorge Fontanez

Jorge Fontanez is the CEO of B Lab, a non-profit network that believes business can be a force for good. B Lab is best known for certifying B Corps, companies that meet high standards of social and environmental performance and accountability. To become a B Corp, companies need to be transparently addressing things like DEI, their own climate footprint and labor conditions. There are currently just over 9,000 B Corps in 102 countries across 162 industries, including well known brands like Pat...

1 year ago

51 minutes

The Design Of Business | The Business of Design

S11E8: Poetry is Anti Capitalist with Tracy K. Smith

Tracy K. Smith is a Pulitzer prize winning poet, professor and librettist who served as the U.S. Poet Laureate from 2017-2019. She’s published five poetry collections, two librettos and one memoir-manifesto. She is also a Professor of English and African and African American Studies at Harvard. Her most recent Libretto for the opera The Righteous is currently running at the Santa Fe Opera house through August 13th. Pulsing through Tracy’s long list of accomplishments is her belief that langua...

1 year ago

56 minutes

The Design Of Business | The Business of Design

S11E7: Using Design to Show the World Your Truth with Dionna Dorsey and Production Designer Olivia Peebles

In this episode of DB|BD Ellen McGirt and Jessica Helfand talk with two extraordinary women from two seemingly different corners of the design world: Dionna Dorsey and Olivia Peebles. We say “seemingly” because, while they occupy different design disciplines, they approach their work in similar ways. They are both multidisciplinary designers with the hearts and souls of artists whose visuals bring to life what they and their collaborators know to be true about the world. First up, we hear fro...

1 year ago

58 minutes

The Design Of Business | The Business of Design

S11E6: Why an Inclusive Global Economy is a Redesign Project with Mastercard’s Shamina Singh

Twenty years ago, Shamina Singh took what might seem like an unlikely leap from a decade-long career as a labor and political organizer into an executive position at one of the world’s biggest financial institutions. To Singh, this leap was a logical next step in her fight for equity and inclusion. She is now the co-founder and president of Mastercard’s Center for Inclusive Growth. The Center, which celebrated its 10th anniversary this spring, is the credit card giant’s social impact hub that...

1 year ago

56 minutes

The Design Of Business | The Business of Design

S11E5: WNBA Commissioner Cathy Engelbert on Talent, Activism, and the Business of Basketball

The WNBA is both the moment and a movement. Approximately 400,000 fans attended WNBA games during the first month of the 2024 season, the highest first month attendance in 26 years. An average of 1.32 million viewers are tuning into each game. A historic rookie class that includes Angel Reese and Caitlin Clark are bringing new eyeballs to a game that has some of the most dedicated fan bases in professional sports. The league also saw a 200% increase in revenue in 2023 from the year prio...

1 year ago

58 minutes

The Design Of Business | The Business of Design

S11E4: Richard Buery and Robin Hood Are Building a Coalition to Tackle Poverty in NYC

Richard Buery is the CEO of Robin Hood, New York City’s largest poverty fighting organization. It supports high-impact community organizations and partners with state and local governments to elevate New Yorkers out of poverty. In 2023 alone, Robin Hood invested $129 million in 200 carefully selected poverty fighting organizations. And New Yorkers need this support more than ever before. Robin Hood’s 2024 Poverty Tracker, released in February, found that nearly 500,000 more New Yorkers lived ...

1 year ago

57 minutes

The Design Of Business | The Business of Design

S11E3: The Healthy Materials Lab is Making Housing Healthier for Everyone

In 2015, interior designer Jonsara Ruth and architect Alison Mears received a grant to study the use of building materials in affordable housing. This grant led to the creation of the Healthy Materials Lab, a design-led research lab based out of the Parsons School of Design that raises awareness about toxins in building materials and draws attention to healthier alternatives. Almost a decade later, they’re still asking big and necessary questions: What if we could make building material...

1 year ago

57 minutes

The Design Of Business | The Business of Design

S11E2: How Franklin Leonard is using The Black List to Redesign Hollywood

Franklin Leonard is the founder and CEO of The Black List, a platform that nurtures emerging screenwriters and gives screenplays that aren’t attached to a big producer, actor or studio a chance to be produced. Since The Black List’s founding in 2005, 440 scripts from its annual survey have been produced as feature films, grossing $30 billion in box office worldwide. These films have earned 267 Academy Award nominations and 54 wins, including four Best Picture Oscars (Spotlight, Slumdog Millio...

1 year ago

58 minutes

The Design Of Business | The Business of Design

S11E1: How to Throw a Party to Change the World with Carrie Mae Weems

Carrie Mae Weems is a multidisciplinary artist. Her body of work stretches over four decades and across many mediums, but with a singular focus— depicting the reality of Black life. Weems talks about her work, her role in public life, the intersecting crises in the world, and the power of convening people through art to confront big truths. On this season of DB|BD, co-hosts Jessica Helfand and Ellen McGirt are observing equity by highlighting the “redesigners” — people who...

1 year ago

56 minutes

The Design Of Business | The Business of Design

Feed Drop: Design Observer x Mastercard

While The Design of Business | The Business of Design is between seasons, we wanted to share with you a recent conversation we think you will find valuable. Previous DB|BD co-hosts Jessica Helfand and Ellen McGirt sat down with Design Observer podcast host and founder of Other Tomorrows, Lee Moreau and Cindy Chastain who leads customer experience and design at Mastercard. For three days in March, Design Observer and Mastercard leaders gathered with some sixty people—designers and scholars, s...

2 years ago

26 minutes