The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success.
Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite.
True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth.
Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence.
Subscribe, rate, and review to stay ahead of what’s next in enterprise IT.
Presented by Bridgepointe Technologies, this podcast is for tech leaders, IT professionals, M&A officers, strategists, and company owners who are embracing the change.
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The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success.
Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite.
True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth.
Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence.
Subscribe, rate, and review to stay ahead of what’s next in enterprise IT.
Presented by Bridgepointe Technologies, this podcast is for tech leaders, IT professionals, M&A officers, strategists, and company owners who are embracing the change.
In this live episode of The Bridgecast from the Bridgepointe Tech Summit, host Scott Kinka sits down with Chris MacFarland, Chief Development Officer of Comcast Business, and Gary Sorrentino, Global CIO of Zoom. They tackle the tough questions facing CIOs: how to manage spend while balancing significant investment in AI and cybersecurity. The panel cuts through the AI hype to discuss why many large-scale AI projects fail, why "download and go" strategies are doomed, and how to measure true AI success using metrics like customer satisfaction and employee efficiency. This conversation delivers practical, future-focused advice for IT leaders navigating the waves of digital transformation.
To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
In this episode of The Bridgecast, host Scott Kinka sits down with Michael Quince, Regional Vice President of Partner Sales at NiCE, to explore how customer experience technology is evolving from robotic IVRs to human-centric AI. They discuss NiCE's acquisition of CognitG, the importance of partner ecosystems in AI adoption, and why "people first" should be every tech leader's mantra. From building culture within channel teams to helping customers overcome AI adoption fears, Michael shares practical insights on balancing cutting-edge innovation with genuine human connection.
To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/
In this episode of The Bridgecast, host Scott Kinka welcomes back Brian Eichman, Vice President of Business Development and Solution Architecture at CoreSite, to explore the revolutionary concept of "AI inference zones." From CoreSite's billion-dollar milestone to the shift from AI training to monetization, Brian breaks down how proximity, ecosystem partnerships, and hybrid infrastructure are reshaping the future of enterprise AI deployment. Essential listening for IT leaders navigating the transition from AI experimentation to production-scale implementation.
In this special Tech Summit episode of The Bridgecast, host Scott Kinka sits down with Neal Foard, principal of StoryFire and featured speaker at Bridgepointe's Tech Summit 2025 in Miami. From a daughter's baseball game cheer to boardroom presentations, Neal reveals how storytelling transforms technical leaders into trusted advisors. Whether you're preparing for budget meetings or building stakeholder relationships, this conversation offers practical frameworks for turning data into narratives that drive action and create lasting connections.
In this episode of The Bridgecast, host Scott Kinka sits down with Tony Moroney, Principal at The Digital Explorer, to explore the strategic implementation of AI in enterprise environments. Tony shares critical insights on avoiding "AI washing," orchestrating human and digital intelligence, and creating genuine customer-centric experiences through AI. Essential listening for leaders looking to move beyond AI experimentation to drive measurable business outcomes while navigating cultural, ethical, and governance challenges.
In this episode of The Bridgecast, host Scott Kinka sits down with Mike Pereira, Executive VP of Technology at Bridgepointe Technologies, to explore the evolving landscape of enterprise tech procurement. They dive into pressing challenges around AI adoption, security implementation, and the ongoing complexities of hybrid work technology. Whether you're grappling with AI integration, weighing security investments, or trying to streamline collaboration tools, this conversation offers practical insights for navigating today's rapid tech changes. Tune in to hear Mike's unique perspective on responsible innovation and why some technological advances may warrant careful consideration despite their capabilities.
In this episode of The Bridgecast, host Scott Kinka sits down with Tamanna Chanana, Campaign Program and Events Lead at Snowflake and host of the "Brand Talkies" podcast, to explore the critical intersection of marketing creativity and technical execution. From her self-described "T-shaped marketer" philosophy to her expertise in scaling marketing initiatives from scratch across brand awareness, demand generation, and field marketing, Tamanna shares practical strategies for building successful partnerships between marketing and IT teams in today's data-driven landscape.
In this special episode of The Bridgecast, host Scott Kinka goes live from the Northeast Contact Center Forum 2025 at Gillette Stadium to capture the pulse of the contact center community. Through candid conversations with industry leaders, we explore how AI is shifting from "foe to friend," why breaking down organizational silos has become mission-critical, and how the post-COVID workplace continues to reshape customer service delivery.
From AI-powered knowledge management to the evolving challenges of remote work and agent burnout, this episode delivers unfiltered insights from the front lines of customer experience. Whether you're navigating staffing shortages, implementing new technology, or trying to get leadership buy-in for contact center initiatives, these conversations offer practical wisdom from those who've been there.
What if AI doesn’t take your job, but gives you a better one?
In this episode of The Bridgecast, host Scott Kinka sits down with Arshad Hisham, founder and CEO of InGen Dynamics, to unpack why AI and robotics won’t replace the workforce, but redefine it. From debunking fears about job loss to explaining the power of governance-first AI adoption, Arshad offers a human-centric vision for automation. He shares how intuitive, ethical design, not just technical prowess, will shape success in industries like healthcare and education. For IT leaders and decision-makers, this episode is a timely roadmap to navigating the next wave of intelligent, responsible technology.
In this episode of The Bridgecast, host Scott Kinka sits down with Alistair Pidd, Professional Services Director at Pure IP, to demystify the complex world of enterprise voice in the age of hybrid work. They unpack Microsoft Teams voice integration strategies, including Calling Plans, Direct Routing, and Operator Connect, while offering practical advice on contact center migrations, global architecture, and maintaining legacy workflows.
From directory hygiene to Copilot’s emerging role in voice, Alistair shares invaluable insights for IT leaders navigating telephony modernization. Whether you're optimizing UCaaS or tackling compliance challenges, this episode is your guide to building a resilient, future-ready voice strategy.
In this episode of The Bridgecast, host Scott Kinka sits down with Indi Young, an Independent Qualitative Data Scientist, Coach, and Consultant. Together, they explore how deep listening and cognitive empathy can revolutionize enterprise technology decisions. Indi shares insights on moving beyond generic personas, embracing diverse thinking styles, and using qualitative data to serve all users better. Indi also shares her actionable frameworks, including the Mental Model Skyline, for designing systems that align with real user needs, offering a powerful alternative to fast but shallow innovation.
In this episode of The Bridgecast, host Scott Kinka sits down with Mark Tina, Head of Indirect Distribution at Verizon Business, about Verizon’s journey from telecom giant to tech solutions powerhouse. They discuss democratizing AI for small businesses, enhancing cybersecurity, and integrating tools like Microsoft Teams for seamless mobile communication. With practical tips for business leaders and insights from Mark’s 22-year career, this episode reveals how Verizon is helping companies thrive in an increasingly digital, hybrid work environment.
What if you could transform your customer experience while leveraging the power of AI and video?
In this episode of The Bridgecast, host Scott Kinka and David McAbee sit down with Zoom’s CX team of Sean Fair and Shana Hafterson to explore Zoom’s transformation into a full-scale customer experience platform. They dive into how AI, video support, and unified communication tools are helping businesses cut resolution times by 50%, improve agent performance, and modernize contact centers. Get practical insights into the future of CX and what it takes to implement these technologies successfully.
In this episode of The Bridgecast, host Scott Kinka sits down with Tim Sanders who is a best selling author, AI Evangelist and VP of Research Insights at G2. We explored how leaders can approach AI as a human-first strategy rather than just a tech trend. From building organizational AI literacy to embracing optionality and leading with empathy, Tim shares a roadmap for thoughtful, effective AI adoption. If you’re a tech leader looking to innovate without losing the human touch, this conversation is your next must-listen.
In this episode of the Bridgecast, host Scott Kinka sits down with Jasmina Mueller and Brad Dupree to discuss the charitable organization Tech4Change. This organization brings together technology leaders to raise funds for various grassroots...
Can AI make business communication smarter and sales more human? Scott Kinka and Mike Kane from Dialpad break down the future of AI-driven conversations, tech partnerships, and the power of emotional intelligence in sales. They cover Dialpad’s...
Sometimes, we think that new tech can solve old problems. For instance, can AI help employees be better at processes that don't exist? This is just one of the questions we tackle on this episode of The Bridgecast. In this conclusion to The...
According to Sun Tzu, energy without strategy is chaos. This sentiment has never been more appropriate today, particularly concerning IT strategy and discussions around AI. In this year-end episode of The Bridgecast, Scott reflects on a...
The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success.
Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite.
True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth.
Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence.
Subscribe, rate, and review to stay ahead of what’s next in enterprise IT.
Presented by Bridgepointe Technologies, this podcast is for tech leaders, IT professionals, M&A officers, strategists, and company owners who are embracing the change.
