What if you could be the 10th boat in a live powerboat race, competing against real pilots in real-time?
This isn't science fiction—it's the reality being built with XR and digital twins, and it's revolutionizing sports entertainment.
In the new Tech People episode, I explore this groundbreaking tech with the leader making it happen: Rosemary Lokhorst, the co-founder and CEO of https://badass-studios.com/https://badass-studios.com/.
You’ll learn:
How her team builds a complete, live copy of sporting events like the E1 powerboat series, enhancing the experience for fans and broadcasters.
About her incredible journey from screenwriter to tech CEO and her powerful insights on leadership and championing Women in Tech.
This is a must-listen for anyone interested in the future of sports, tech, and innovation! A huge thanks to Rosemary for the amazing conversation.
#TechPeople #DigitalTwin #XR #SportsTech #Innovation #Leadership
Is your company culture equipped to harness the strengths of every generation? 💡 On this week's episode "Generations at Work", we have a dynamic conversation with Jocelyn Greenky Underwood, a seasoned expert in navigating complex business challenges. We explore the key shifts in company culture, universal principles for inclusivity, and how to leverage technology to unite different age groups. Jocelyn also shares wisdom from her book for those entering the workforce and crucial advice for today's leaders. Don't miss this insightful episode!
#EmployeeEngagement #GenerationalDiversity #TechLeadership #PodcastRecommendations
Want to turn data into actionable insights? 🤔
Are you tired of data just sitting there, not telling you a story?Join me as I chat with Chantel Wilson Chase, author of 'Measure Smarter 2 Know More,' about her TAP Method for unearthing data insights for greater impact! We'll explore how to unlock the power of data and drive better results. This isn't just another data framework – it's a structured approach to unearth hidden insights and drive real impact.
#DataAnalytics #DataInsights #TAPMethod #DataScience #BusinessIntelligence
The insurance industry is ripe for disruption. It's often seen as slow, complex, and out of touch with the needs of modern consumers. But what if technology could change all that?
Harry Croydon, the founder of MIC Global, discusses how AI and Machine Learning can be used to reach millions more people via embedded insurance products and has the potential to reshape the entire industry.
Discover how this disruption could double the industry's size in the next few years!
#InsureTech #AI #MachineLearning #InsuranceInnovation #DigitalTransformation #EmbeddedInsurance
In this fascinating episode, we’re joined by Sean Ren, Co-Founder of Sahara AI, to explore the transformative potential at the intersection of Blockchain and Artificial Intelligence.
Sean delves into the major challenges his research has uncovered within the AI landscape, highlighting issues such as data security, ethical concerns, and transparency. He explains how blockchain technology offers innovative solutions to these challenges, providing a secure, decentralized, and transparent framework that complements AI systems.
During the conversation, Sean shares insights into how blockchain can be integrated with AI, from enhancing data integrity to improving accountability in machine learning processes. Looking to the future, he discusses emerging trends and developments in this space, emphasizing how these technologies can redefine security and trust in the digital era.
This episode is a must-listen for anyone curious about the synergy between blockchain and AI and its potential to shape a more secure and transparent future.
In this episode of #TechPeople, we are joined by Roy Avidor, Co-Founder & CEO at Cymbio, to dive into the fascinating world of online marketplaces. Roy shares his journey of building Cymbio and sheds light on why marketplaces have become such a pivotal sales channel for brands in today’s digital landscape.
From understanding what truly defines a marketplace and how it differs from traditional e-commerce to strategies for maintaining a consistent brand identity across multiple platforms, Roy offers invaluable insights for businesses navigating this complex space. He also shares his perspective on the emerging trends shaping the future of marketplaces and how Cymbio is preparing brands to stay ahead of the curve.
This conversation is a must-listen for anyone looking to unlock the full potential of marketplaces and build a stronger, more resilient brand.
In our latest episode, we dive into "CX Innovation: Reimagining the Customer Experience!" with Nick Himo, Innovation Coach, who brings a fresh perspective on what it means to truly innovate in customer experience.
Throughout our conversation, Nick shares insights on redefining innovation in CX, starting with the essentials: how organizations can foster a culture of innovation that keeps the customer front and center. We explore the main challenges leaders face in this journey and discuss strategies to overcome them, as well as inspiring real-world examples of companies successfully implementing customer-centric, innovative solutions.
If you’re curious about transforming CX and prioritizing innovation to better serve customers, this episode is a must-listen!
In this episode, I’m joined by Andy Yasutake, an Advisor and Investor and former global executive leader at Airbnb, LinkedIn, eBay, and Accenture. We delve into how Andy has been Bridging Tech and the Customer Experience at Global Scale throughout his career in some of Silicon Valley’s most forward-thinking companies leveraging his unique "Relationship-First" and psychology background to shape his career.
We explore the challenges of delivering exceptional CX in the hospitality industry, highlighting how Airbnb leverages technology to enhance millions of trips and experiences worldwide. Andy also shares actionable insights on embedding a customer-first mindset into tech and product strategies. Finally, we look at the emerging technologies poised to reshape CX, and how businesses can position themselves for success in this rapidly evolving space.
If you're curious about the future of CX and how global tech leaders are driving innovation, this episode is for you!
In this episode, I’m joined by Ekta Chopra, Chief Digital Officer at e.l.f. Beauty, to discuss how technology is reshaping the way we experience and perceive the beauty industry. Ekta shares her insights on tapping into digital to help create a different kind of company by disrupting norms and shaping culture through inclusivity, positivity and accessibility. e.l.f. takes a unique and personalized approach to meet its community where they are and show up in a way that authentically resonates with them. We also dive into data usage and explore the future of the beauty industry in a digital world, where technology continues to bring brands and consumers closer together than ever before.
In today's rapidly evolving tech landscape, safeguarding AI systems from security threats is more critical than ever.
Join me on Tech People Podcast as I dive into the complexities of AI security with Steve Orrin, Chief Technology Officer and Senior Principal Engineer at Intel Federal. Steve shares his expertise on the evolving threat landscape, real-world solutions to AI vulnerabilities, and the challenges of securing AI in a world where technology is constantly changing.
Tune in to learn how to outsmart security threats in the AI era and gain valuable insights for protecting your organization's digital assets!
In this episode of Tech People, we explore how Gen Z is using technology to achieve financial independence.
Our guest, Wesley Belden, Co-Founder and CEO of Raise Financial, discusses the unique financial challenges facing Gen Z, the innovative solutions they’re adopting, and the crucial role of financial education in empowering young investors.
Tune in for insights on the future of Gen Z investing!
Looking to transform your customer service game?
In this episode of Tech People, we dive deep into the world of customer service excellence with Bryant Richardson, President and Chief CX Officer at Real Blue Sky.
Discover how to elevate your customer experience, build a customer-centric culture, and empower your team to deliver exceptional results! Bryant shares practical strategies and insights to help you unlock the full potential of your customer service department.
Don't miss this essential episode for any business aiming to thrive!
Looking to elevate your Customer Experience strategy?
In this episode of Tech People, I had the pleasure of speaking with Liliana Petrova, CEO/Founder of Petrova Experience and a true Customer Experience Visionary.
Liliana shared her inspiring journey into the world of CX, offering valuable lessons and best practices she's picked up along the way. We explored the art of crafting exceptional customer journeys and practical strategies. Liliana also revealed her honest advice on managing stakeholder expectations, a crucial element for achieving CX success.
If you're passionate about creating happy customer experiences, this episode is a must-listen!
Feeling overwhelmed keeping up with the ever-changing tech landscape?
In this episode of Tech People, my guest David Bowman, joins me to explore a trend reshaping how companies build tech teams: the rise of the Fractional CTO.
As the tech world speeds up, companies are embracing flexible tech leadership to stay nimble and win. But what's a Fractional CTO, and why are they so popular?
David, a veteran tech leader who transitioned to this unique role, uncovers the challenges and rewards of this path, exploring the true value they offer beyond just saving money.
Whether you're a startup founder, a tech executive, or simply curious about the future of work, this episode is a must-listen!
The global marketplace demands exceptional CX, but navigating cultural nuances can be tricky.
In this episode of Tech People, we welcome Dennis Wakabayashi, a highly esteemed expert in the field of cross-cultural Customer Experience. He is widely recognised as the Global Voice of CX, a testament to his extensive knowledge and influential presence in the industry. Throughout his career, Dennis has made significant contributions to the understanding and enhancement of CX across different cultures and regions. His insights and expertise have helped numerous organisations deliver exceptional customer service on a global scale.
Join us as we explore strategies for exceeding expectations and building bridges with customers across the globe!
AI continues to dominate headlines in 2024, but what does it mean for our data?
This week, I'm delighted to be joined by Sorcha Lorimer, a leading expert in data governance. Sorcha is the founder of Trace Data & Privacy, a company helping organisations navigate the complexities of data privacy in the age of AI. She's here to guide us through a Practical Guide to AI & Data Governance.
Ready to take control of your data in the AI age?
Building a customer-centric culture is key to sustainable growth in today's tech landscape.
Join me on Tech People, as I welcome Rodney Galeano, EVP of Operations at Experior Global and a leader with extensive experience in this field. Rodney shares his insights on overcoming challenges and implementing a winning customer-centric strategy.
Listen and gain access to valuable knowledge on elevating your customer experience!
What if your customers could become your biggest fans?
This week I’m joined by Graham Clark, an expert with over 40 years of experience. We’ll share the steps to take your customer experience from "good enough" to outstanding and future-proof.
Learn how to leverage technology, cultivate a customer-obsessed culture and keep your customers coming back for more!
Ready to level up your investment experience?
This episode of Tech People dives into the world of investor CX with Nathan Zahm, Head of CX Alpha at Vanguard. I chatted with Nathan about Vanguard's commitment to empowering individuals on their financial journeys. Tune into learn about the driving force behind Vanguard's CX focus, how to overcome challenges and seize opportunities in investor experience and to get a glimpse into the future of investor experience at Vanguard!
Optimise your investment journey and gain valuable insights from a CX leader at the forefront of the financial industry!
Ever wonder why some brands leave you feeling happy and eager to return, while others leave you frustrated and wanting to jump ship?
The answer lies in emotions! In this episode we welcome Doug Roerden, Head of Experience Design at FM Global, to explore the powerful link between emotional wellbeing and customer experience. We discuss how businesses can tap into the power of positive emotions and the role of employee wellbeing.
Can prioritising emotional wellbeing be a sustainable competitive advantage?
