Welcome back to the podcast! 
We're so excited to welcome our next special guest, the legendary, Colin Bockman! 
Colin is a customer service expert, and although that sounds quite straight forward, it's incredible how much customer care is lacking in today's business. 
Colin has quite a lot of clues about enhancing your customer experience to create raving fans, life long clients and of course and overall better business experience. 
But before you hear Colin, you'll hear Gary's take on customer service and some simple tips and tricks that could make a world of difference to you. 
Enjoy! 
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