Bill Harper, CEO and Chief Creative Officer of BrandBossHQ, talks about what really happens when you stop hiding behind perfection and start showing up as yourself on camera. How do you get past the fear of putting your face out there? What shifts when you stop worrying about being polished and start focusing on being real?   Joining Karin Reed in this episode, Bill shares how one reluctant step onto TikTok reshaped his business and sparked a whole new connection with his audience. He explains how a single comment from a viewer erased his hesitation, how authenticity can outshine production value, and why people crave genuine presence more than scripted marketing.   Together, Karin and Bill dig into what makes video such a powerful bridge for trust and why today’s leaders can’t afford to separate their personal voice from their brand. The episode leaves you thinking less about how to perform on camera and more about how to show up in a way that actually connects.   Episode Breakdown: 00:00 From Camera Shyness to TikTok Success 02:09 How BrandBoss HQ Was Born During COVID 03:48 The Surprising Power of TikTok for Business Growth 06:58 Overcoming the Fear of Speaking on Camera 10:16 Shifting Your Mindset to Connect Authentically on Video 14:04 TikTok as a Platform for Learning and Mentorship 19:05 The Blending of Personal and Business Branding 20:03 Building Trust Through Authentic Content 26:01 One Positive Comment That Changed Everything 29:05 Bonus: Free Brand Audit Offer   Connect with Bill Harper: Visit the BrandBossHQ website 60-day Brand Transformation Course   Connect with Karin Reed: Visit Speaker Dynamics Explore Speaker Dynamics University Follow Speaker Dynamics on Instagram Connect with Karin Reed on LinkedIn Podcast production and show notes provided by HiveCast.fm

Can artificial intelligence really coach us to be better communicators, or does true connection still require human intervention? Karin Reed is joined by returning guest, communication coach and tech strategist Maggie Miller, for a conversation about how AI is reshaping the way we prepare, present, and connect. What begins with Karin testing Microsoft’s Speaker Coach unfolds into a deeper look at where technology helps and where it falls short. Can an algorithm truly capture your tone, your energy, your presence in the room? Karin shares what AI gets right, things like pacing, filler words, and vocal variety, and what it still can’t grasp: nuance, emotion, and context.   Maggie brings her own evolution with AI to the discussion. She no longer sees it as a shortcut but as a creative partner that helps her think, plan, and communicate with more clarity. She introduces the idea of “digital twins” - AI versions of the people you want feedback from that can challenge your ideas and help you refine your message before you ever step into the room.   Together, Karin and Maggie explore how to build a relationship with AI that enhances authenticity instead of erasing it. How do you keep your voice while using these tools to grow? Where does technology end and human skill begin? This episode invites you to rethink what collaboration with AI can look like and how it might make you a more thoughtful, intentional communicator.   Episode Breakdown: 00:00 Will AI Take My Job? 01:35 What Microsoft Speaker Coach Gets Right and Wrong 06:25 Why Human Nuance Still Matters in Communication 08:04 From AI Tool to Teammate: A New Mindset 09:39 How Digital Twins Transform Presentation Prep 14:16 Training AI to Reflect Your Voice and Values 21:07 Preserving Creativity and Authenticity with AI 24:19 The Future of Communication: Human + AI Collaboration   Connect with Karin Reed: Visit Speaker Dynamics Explore Speaker Dynamics University Follow Speaker Dynamics on Instagram Connect with Karin Reed on LinkedIn Podcast production and show notes provided by HiveCast.fm

Authentic leadership online means showing up as yourself rather than hiding behind corporate polish.   Karin Reed sits down with Jess Jensen, the founder of Co-Pilot Communications, to talk about what it really takes for executives to build a digital presence that feels genuine and earns trust. After two decades leading digital strategy for global brands like Microsoft, Nestlé, Qualcomm, and Adidas, Jess has seen firsthand how the landscape has shifted. People no longer want polished brand statements - they want to hear from leaders directly. So how do you decide who you’re really speaking to? What values do you want to be known for? And how can you use your story to spark connection in a way that feels true to you?   Jess shares a framework that helps leaders find clarity on their audience, their voice, and the platforms where they can make the most impact. She also explains why the comments section is where relationships are actually built and why leaning into your own experiences is the key to lasting influence. This conversation is an invitation to think differently about your presence online and to step into it with honesty, confidence, and purpose.   For Speaker Dynamics podcast listeners, Jess is offering a free 25-minute LinkedIn audit. Quick, practical reviews for business owners and senior executives who think their profile might be holding them back. Go to copilotcommunications.com and under contact, book time with me. Mention this podcast and you’ll get a real-time audit, and a handful of actionable next steps.   No cost. No catch. Just clarity. And a thank you for listening to the show.   Book here: https://calendly.com/jessjensen-copilotcommunications/25min    Episode Breakdown: 00:00 Authenticity Over Perfection in Leadership 01:39 The Mission Behind Co-Pilot Communications 05:52 From Corporate Brands to Human Voices on Social Media 10:06 Five Steps to Building an Authentic Digital Brand 21:27 Why Relationships Are Built in the Comments 27:38 Your Story as the Most Powerful Differentiator   Connect with Jess Jensen: Subscribe to Jess’ Newsletter Connect with Jess on LinkedIn   Connect with Karin Reed: Speaker Dynamics Speaker Dynamics University Speaker Dynamics on Instagram Connect with Karin Reed on LinkedIn Podcast production and show notes provided by HiveCast.fm

Global teams can look united on the surface yet still struggle with distance, culture, and trust. Leaders often assume that what works in the office will work online, only to discover that virtual dynamics play by a very different set of rules.   Karin Reed sits down with global virtual team expert and author Theresa Hollema to unpack the realities of leading across borders. Theresa explains why team configuration matters, why cliques form when a handful of colleagues share the same space, and why some teams actually found fully remote work easier during the pandemic.   Their conversation points out the subtle choices that shape global collaboration: how meetings are structured, what messages are sent by turning a camera on or off, and how a follow-up call can feel like micromanagement in one culture but genuine care in another.   Theresa also introduces a framework from her book “Virtual Teams Across Cultures” that reveals how culture influences teams within the group, between locations, and through outside local factors. Her insights offer a path forward for leaders who want to build trust, encourage inclusivity, and unlock the innovation that diverse virtual teams can deliver.   Episode Breakdown: 00:00 Introduction to Global Virtual Teams 01:18 Why Virtual Leadership Differs From Office Work 06:45 Hybrid Pitfalls: Proximity Bias and Cliques 08:22 Psychological Distance Across Locations 10:04 Turning Cultural Diversity Into Innovation 12:14 Practical Ways to Build Cultural Competence 17:32 Leader Readiness for Cross-Cultural Dilemmas 19:04 One-on-Ones That Build Trust 21:40 Camera Use and Signals of Trust 23:21 Post-Meeting Follow-Up: Care vs Micromanagement   Connect with Theresa Hollema: Virtual Across Cultures Theresa’s Book: Virtual Teams Across Cultures Connect with Theresa on LinkedIn   Connect with Karin Reed: Speaker Dynamics Speaker Dynamics University Speaker Dynamics on Instagram Connect with Karin Reed on LinkedIn Podcast production and show notes provided by HiveCast.fm

Silence can feel uncomfortable, yet it has the power to make every word count. How do pauses change the way others hear you? When does stopping at the right moment strengthen your message instead of weaken it?   Speaker Dynamics – Own The Room is back, and in this episode, Karin Reed explores silence as one of the most underused but transformative skills in communication. She shares how pausing before you speak can command attention and project confidence, why ending once your point is made keeps your message clear and credible, and how intentional quiet creates space for real listening. Karin reflects on lessons from her work with global leaders, her experiences moderating conversations, and even her personal relationships, showing how silence can shift both professional dynamics and personal connections.   These insights aren’t just theory. They come with a challenge. Can you choose one conversation where you practice full presence, resist the urge to fill every gap, and let silence do the heavy lifting? The results might surprise you.   Episode Breakdown: 00:00 The Power of Silence 01:47 Pause to Ponder: Using Silence to Form Your Thoughts 05:21 Silence Commands Attention and Builds Confidence 07:07 Stop Talking Once You’ve Made Your Point 12:05 Using Silence to Actively Listen 20:58 Key Takeaways on the Power of Silence   Connect with Karin Reed: Speaker Dynamics Speaker Dynamics University Speaker Dynamics on Instagram Connect with Karin Reed on LinkedIn Podcast production and show notes provided by HiveCast.fm

Most business presentations are packed with data no one remembers. Stories are what actually stick.   Karin Reed is joined by senior communication coach Andrea Brody for a conversation that redefines what storytelling looks like in a business setting. What makes someone pause, lean in, and actually remember what you said? Well, it’s probably not your bullet points.   Andrea shares insights from her Inspiring Through Storytelling workshop, including the science behind why our brains respond so strongly to stories, and why even simple, everyday moments can leave a lasting impression. She breaks down common misconceptions about what counts as a “real” story and explains how value stories, founder stories, and customer stories can all be used strategically, depending on your audience.   For anyone who’s tired of being forgettable in meetings, pitches, or presentations, Karin and Andrea’s conversation offers a smarter way to connect, and a clearer reason to start sharing stories that actually mean something.   Episode Breakdown: 00:00 Business Storytelling and Why It Matters 02:51 Inside the “Inspiring Through Storytelling” Workshop 05:04 The Science Behind Why Stories Stick 07:59 What Makes a Story Effective 10:54 “I’m Not a Storyteller” and Other Common Myths 11:18 How to Find Meaningful Stories in Everyday Life 13:35 Participant Breakthroughs and Story Wins 19:40 NFL Combine Example: Quiet Leadership Through Story 22:07 Leading Through Storytelling in Tough Times   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Becoming a go-to media expert doesn’t happen by chance. There are multiple factors that make you the guest who is on speed dial. But what are those factors?    Karin Reed talks with Paula Rizzo, an Emmy-winning producer, author and media trainer, about what it really takes to get booked by the media and asked back. Why do some experts become regulars while others never hear a word? What makes a producer stop scrolling and actually open your pitch?   Paula shares what she looked for when booking guests during her years in TV news and how she used those same strategies to build her own media presence. She explains the importance of showing up online, pitching with a clear hook and takeaway, and creating content that reflects your expertise. She also unpacks what it means to be “good on camera” and why clarity always matters more than charisma.   This episode offers guidance for authors, entrepreneurs and subject-matter experts who want to raise their visibility and be taken seriously by the media. If you’re ready to be seen as the expert, this is where to begin.   Episode Breakdown: 00:00 Becoming a Media Expert 01:13 Paula Rizzo’s Media Journey 03:20 How to Start: Blogging, Pitching, and Visibility 05:00 What Makes a Great Media Guest 06:10 Why Availability Matters 08:19 How to Pitch the Media Effectively 10:54 Follow-Up and Relationship Building 13:11 Understanding What Producers Actually Need 14:55 Being Good on Camera 19:11 Speaking in Soundbites 21:23 Where to Begin as an Aspiring Expert 23:57 Common Misconceptions About Media 26:04 When to Start Media Training 27:50 Be Visible to Be Found   Links Connect with Paula Rizzo: For listeners – anyone who is interested in applying for a free strategy session with me can go to SpeakWithPaula.com to apply. There are limited spots available. For anyone interested in lists and productivity, here’s a list-making starter kit at paularizzo.com/lists To connect via LinkedIn please go here: https://www.linkedin.com/in/paularizzo1/   Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Controlling a room full of senior leaders starts with knowing your mission and refusing to let interruptions derail it. So what happens when you walk into a meeting ready to present and the executives start cutting you off before you even reach slide two? Karin Reed knows the feeling, and she offers a smarter way to handle it without losing control or losing your nerve.   In this episode, Karin breaks down five practical strategies for staying in charge when senior leaders steer the conversation off course. She shares why setting expectations early can help you hold the room, how trimming your content down to what matters most can work in your favor, and why you should never make a busy executive wait for the point you’re trying to make. Would your presentation land differently if you led with the ‘ask’ instead of saving it for the end? Karin explains why it would and how it changes the way people listen. You’ll also hear smart ways to handle interruptions without giving away control and how to design your slides to flex with the conversation instead of boxing you in.   Karin drives home a simple truth: your voice matters, no matter where you sit on the org chart. When you stay intentional, respectful, and focused, you help leaders make better decisions. And that is exactly why you are in the room.   Episode Breakdown: 00:00 Introduction 01:04 Mission and Importance of Presentation 02:32 Understanding Senior Leaders’ Intent 04:51 Five Strategies Overview 05:03 Strategy 1: Setting Expectations 07:10 Strategy 2: Be Realistic with Content 10:18 Strategy 3: Don’t Bury the Lead 14:00 Strategy 4: Handling Questions 18:46 Strategy 5: Be Flexible   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Most people think polish makes a speaker great. Authenticity is what makes an audience listen.   In this episode, Karin Reed talks with international keynote speaker and bestselling author Ryan Vet about what it really takes to build a professional speaking business. From a non-linear journey shaped by entrepreneurship and early Twitter fame to a moment of clarity sparked by unexpected feedback, Ryan shares how authenticity, not polish, is the quality that sets great speakers apart.   Ryan and Karin discuss common misconceptions about the speaking world, including the myth that success happens quickly or that all impactful talks happen on massive stages. Ryan offers practical insight into building a sustainable speaking business, from understanding who’s in the room to customizing talks without compromising your voice. He also explains why things like AV etiquette, recording your talks, and building multiple revenue streams are part of the job, not just extras.   Whether you’re aiming for the main stage or just curious about what happens behind the scenes, this conversation pulls back the curtain on professional speaking with honesty, humor, and a healthy dose of real talk.   Episode Breakdown: 00:00 Introduction 01:30 Ryan’s Path to Professional Speaking 04:30 Lessons from Writing Speak Goodr 06:00 Handling On-Stage Mishaps 09:24 Respecting the AV Team 10:04 Building a Speaking Business 12:43 Setting and Explaining Your Fee 16:37 Creating Multiple Revenue Streams 17:05 Preparing for Your Audience 20:14 Why Recording Your Talks Matters 22:19 How the Speaking Industry is Changing 23:32 Impacting Audiences of Any Size 25:55 Stick With It   Links Connect with Ryan Vet: www.RyanVet.com  www.SpeakGoodr.com   Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Executive presence isn’t something you’re just born with. It’s built through intention, visibility, and the willingness to quiet your inner critic. These are some of the key takeaways from Karin Reed’s talk produced by e-learning titan, Madecraft, as part of their &Then speakers’ series.   Karin returns to a topic she’s known for—owning the room—but this time through a more personal lens. What does it take to show up with confidence when your inner voice is questioning every move? How do you project leadership when imposter syndrome is creeping into your psyche?   Through stories from her early days as a young reporter and lessons learned from years coaching professionals on camera and in the room, Karin outlines what executive presence really requires. She breaks it down into three areas: how others see you, how you see yourself, and how you stay true to who you are while still making an impact.   You’ll hear tips for making stronger digital impressions, learn why solo episodes almost didn’t happen on her podcast, and get a reminder that your value isn’t tied to how well you match someone else’s mold. This episode is a smart, honest look at how to show up clearly, confidently, and fully yourself.   Episode Breakdown: 00:00 Introduction  02:08 Defining Executive Presence 05:12 The Importance of First Impressions 07:00 Elements of Strong Presence 09:17 Improving Your Virtual Presence 12:48 Maximizing Your Screen Space 13:10 Owning Your Expertise 16:02 The Value of Authenticity 17:27 The Importance of Executive Presence   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Rigid leadership is a thing of the past. In today’s unpredictable world, leaders who adapt are the ones who thrive. But what does true flexibility look like?   Karin Reed sits down with leadership expert Kevin Eikenberry to talk about the ideas in his latest book, “Flexible Leadership: Navigate Uncertainty and Lead with Confidence.” He challenges the belief that leadership styles should stay fixed, arguing that clinging to one approach can limit effectiveness. Instead, he shares how leaders can stay rooted in their values while adjusting their methods to fit the moment.   How do you break free from habits that no longer serve you? When should you step in with direction, and when should you hold back and listen? Kevin shares examples, strategies, and a framework for developing the mindset, skillset, and habit set needed to lead with confidence, no matter what comes next.   Episode Breakdown: 00:00 Introduction to Flexible Leadership 06:37 Flexibility Beyond Remote Work 09:01 Real-World Example: Asking vs. Telling 13:23 Importance of Listening in Leadership 15:34 Framework: Mindset, Skill Set, and Habit Set 18:30 Balancing Empathy with Organizational Goals 20:26 Challenges in Adopting Flexible Leadership 24:35 Future of Flexible Leadership 25:44 One Big Takeaway: Context Matters   Links Connect with Kevin Eikenberry: https://kevineikenberry.com http://KevinEikenberry.com/flexible KevinEikenberry.com/gift https://www.linkedin.com/in/kevineikenberry/ https://twitter.com/kevineikenberry https://www.youtube.com/user/KevinEikenberryGroup   Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Milestones often go unnoticed in the moment, but looking back, they reveal the moments that shape careers, confidence, and impact.   As Speaker Dynamics turns one, Karin Reed reflects on the moments that defined her communication journey: an unexpected assignment that led to an Emmy, a simple legal pad sketch that became a career-defining framework, and the years of preparation that positioned her to help professionals navigate the sudden shift to virtual communication. Along the way, she discovered that the most meaningful opportunities aren’t always the ones we seek out, but the ones that challenge us in ways we never expected.   What experiences have quietly reshaped your path? This episode is a reminder to recognize the lessons in past milestones, and to use them to shape what comes next.   Episode Breakdown: 00:00 Introduction 03:06 First Communication Milestone: Tuesday’s Child 05:37 Impact of Tuesday’s Child Assignment 06:48 Emmy Award for Special Needs Adoption Documentary 07:02 Lesson from Tuesday’s Child Experience 07:03 Second Communication Milestone: Teaching On-Camera Communication 08:58 Developing the MVPs of On-Camera Success 10:13 Expanding Workshops and Writing a Book 10:45 Lesson from Teaching On-Camera Communication 11:07 Third Communication Milestone: 2020 and Virtual Communication 12:13 Webinar with Dr. Joe Allen 13:06 Onslaught of Business in 2020 14:00 Scaling Training and Speaker Dynamics University 15:04 Lesson from 2020 Experience 16:10 Reflecting on Career Impact 17:35 This Week’s Big Takeaway 18:17 Encouragement to Reflect on Personal Milestones 18:48 Closing   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Can remote teams recreate those spontaneous office moments, the quick chats and casual check-ins, without stepping into a building?   Karin Reed sits down with Lisette Sutherland, director of Collaboration Superpowers, to talk about spatial working, a fresh approach to remote work that brings a real sense of presence to virtual teams. Instead of relying on scheduled meetings, these digital office spaces create opportunities for spontaneous interactions. Teams can see who is around, drop in for quick conversations, and feel more connected throughout the day.   Lisette shares her own experience testing these tools, including Welo, and explains why they offer something that video calls and Slack messages cannot. She also digs into the biggest hurdles, why teams hesitate to try new tech, what makes adoption tricky, and how to introduce it in a way that actually sticks.   If remote work feels disconnected or overly structured, this episode offers a different way forward. Could spatial working be the key to rebuilding team culture and making virtual collaboration feel effortless?   Episode Breakdown: 00:00 Introduction to Spatial Working 01:06 Lisette Sutherland 02:08 Defining Spatial Working 03:55 Benefits of Spatial Working 06:20 Lisette’s Deep Dive into Spatial Working 09:10 Serendipity in Virtual Offices 10:12 Barriers to Adoption 13:13 Ideal Organization Size for Spatial Working 16:14 Solving Connectedness with Spatial Working 18:13 Experimenting with Spatial Working 19:04 Lack of Awareness and Future Trends 21:44 Ingredients for a Successful Launch 23:44 Making Networking Events Fun 24:34 Key Takeaways 26:01 Closing   Linkshttps://www.collaborationsuperpowers.com/166-why-virtual-coworking-rocks/ Welo (a Collaboration Superpowers favorite) - https://www.welo.space Remo - https://remo.co Gathertown - https://www.gather.town Kumospace - https://www.kumospace.com   Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Most New Year’s resolutions don’t last, but a few small shifts in how you communicate can lead to meaningful, lasting change.   Karin Reed shares three communication resolutions designed to help you show up with more confidence, clarity, and impact. She breaks down why winging it is a gamble, how listening can be a superpower, and why your voice deserves to be heard. Through personal stories and insights, she challenges common habits that hold people back—like underpreparing for high-stakes moments, tuning out instead of truly listening, and staying silent when their perspective matters.    Whether you want to be a stronger leader, a more effective speaker, or simply more intentional in daily conversations, Karin offers a fresh approach to communication resolutions that actually stick.   Quotes “I will not wing it when it matters the most.” (02:49 | Karin Reed) “The best leaders that I’ve worked with all share this very common belief, this common trait. They believe that it’s more important for them to be good listeners than to be good speakers.” (08:36 | Karin Reed)  “I’m gonna tell you a quote from the book, ‘People Skills,’ which is an oldie but a goodie. It’s written by Dr. Robert Bolton. And he says, ‘The quality of your friendships, the cohesiveness of your family relationships, your effectiveness at work, these hinge in large measure on your ability to listen.’” (15:45 | Karin Reed) “Your point of view is worth sharing and might inspire others to share their stories as well.” (20:40 | Karin Reed) “One of my previous guests, Jenn Chase, said preparation is the antidote to imposter syndrome for her. I think that is a great mantra to keep in mind.” (23:35 | Karin Reed)   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Great leadership starts with connecting as a person, not commanding from a position. In this episode, Karin Reed is joined by Mark Carpenter, the best-selling author of “Lead Like a Person, Not a Position,” to discuss how leaders can prioritize human connection over authority. Mark shares the personal regrets that fueled his mission to help leaders avoid the pitfalls of positional power and lead with empathy and humanity.   Through a career anecdote, Mark points out the consequences of leadership that’s rooted in authority—damaged trust, strained relationships, and high turnover—and explains why treating team members as people rather than subordinates is essential in today’s knowledge-based economy.   Mark introduces three actionable behaviors for leading like a person: listening intently to understand issues fully, communicating clearly to build trust, and recognizing contributions in meaningful ways. These habits do not only strengthen teams but also foster environments where people thrive.   The episode also tackles the challenge of leading authentically in cultures that reward hierarchy. Mark provides insights on whether those environments align with a leader’s values and shares a success story of a leader who embraced these principles to build a solid team.   Mark’s final takeaway? Leadership is a choice. Be intentional about the legacy you want to create.   Quotes “The times that I had the most regrets about were the times when I treated people less well than they deserve. I didn't treat people like the people they deserve to be treated like.” (01:56 | Mark Carpenter) “If you’re not listening intently, you are likely, as a leader, to come up with a brilliant solution to the wrong problem.” (11:45 | Mark Carpenter) “You can’t hold people accountable for behaviors that you haven’t made clear to them. And so, communicating intentionally is being really clear about what those expectations are.” (16:13 | Mark Carpenter)  “Be intentional and conscious about who you want to be as a leader and what legacy you want to leave behind as a leader.” (25:34 | Mark Carpenter)   Links Connect with Mark Carpenter: Website: LeadLikeAPerson.com  LinkedIn: https://www.linkedin.com/in/mark-carpenter-0b55221/   Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

"If we're going to communicate something to anyone, particularly a large organization, we've got to ensure that they are aware of the condition that we're in, aware of the change." says John Cerqueira, founder of Pinwheel Associates. In this episode, John joins Karin Reed to explore the art of leading through change and communicating that well, offering strategies to ensure that transitions are not only understood but embraced.   John introduces the ADKAR model—Awareness, Desire, Knowledge, Ability, and Reinforcement—as a practical framework for engaging employees and sustaining progress.   Can leaders balance the logistics of change with the human element? John believes they can. By prioritizing transparency, fostering buy-in, and reinforcing initiatives, leaders can turn resistance into alignment. He shares a case study from a global pharmaceutical company that successfully implemented change through thoughtful communication and consistent follow-through.   John also reflects on his personal experience running for public office, applying principles like gratitude, service, and abundance to manage uncertainty and build trust.   Whether you’re leading a team through a significant shift or planning for future changes, this episode offers practical advice to help you inspire confidence, manage uncertainty, and create meaningful impact.   Quotes "If we're going to communicate something to anyone, particularly a large organization, we've got to ensure that they are aware of the condition that we're in, aware of the change." (9:44 | John Cerqueira) “The fundamental model that I rely on is a model of call it: gratitude, service, and abundance, to offset and neutralize the natural fear of change and to make way for us to operate in terms of service, which is really the path, the motive that allows us to show up as our best selves.” (23:05 | John Cerqueira)  "It is super important to recognize the human emotional element. We are emotional creatures, not just because we've been groomed to be that way from a physiological perspective." (28:37 | John Cerqueira) “Recognizing that every individual, when they experience change, is prone to feeling threatened is particularly important. And I don't mean you have to pull punches, but just recognizing that to manage your messaging, recognizing that to manage the frustration that I see a lot of leaders feeling when they think, ‘Gosh, this is so simple. Why doesn't everyone just follow this path?’ is helpful for everybody.” (29:25 | John Cerqueira)   Links Connect with John Cerqueira:  Website: pinwheelassociates.com LinkedIn: https://www.linkedin.com/in/john-cerqueira-5a22963/   Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

“One of my favorite things about doing this podcast has been the opportunity to learn new things. And I hope that you've had the same opportunity as well in listening to these conversations. I'm really excited to continue the conversation next year with all of you,” shares Karin Reed, as she reflects on the podcast’s journey. She expresses heartfelt gratitude for the incredible support from listeners and takes a look back at some of the most impactful moments from episodes from the past year.   Karin revisits her conversation with Matt Abrahams, who reframed small talk as a meaningful opportunity for connection, and J.D. Schramm, who highlighted the power of storytelling to make data relatable. She also shares Guy Kawasaki’s perspective on taking action and making decisions right, Dorie Clark’s advice to pursue what captivates you for personal and professional fulfillment, and Julia Korn’s strategies for overcoming imposter syndrome through vulnerability and intentional self-reflection.   This episode is both a celebration of growth and a source of inspiration for the year ahead. Karin invites listeners to carry these insights forward and share their communication challenges for future episodes as she prepares to welcome new guests and fresh perspectives for 2025.   Quotes "We have to rebrand small talk. Big things happen during small talk. We connect, we collaborate, we build trust, future relationships." (01:43 | Matt Abrahams) "You first have to understand the data and then you have to figure out a narrative that lets other people understand it." (06:07 | J.D. Schramm) "If you want to be remarkable, the way you do that is you make a difference. You make the world a better place." (09:11 | Guy Kawasaki) “If you're optimizing for interesting, you're choosing things that are genuinely meaningful and cool to you. It doesn't have to be meaningful to society in the sense of like you're saving a life every day, but I mean, it could be. It's something that is interesting enough to you that it almost feels like its own reward.” (Dorie Clark | 14:05) "Imposter syndrome loves shame. That's its breeding ground. It loves secrecy." (16:10 | Julia Korn)   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

“Leaders who lead by example set the tone for others to admit mistakes,” says Mark Graban, the creator of the “My Favorite Mistake” podcast and author of “The Mistakes That Make Us.” How can leaders move from blaming to learning? In this episode, Mark joins Karin Reed to discuss how confident humility—the skill of admitting mistakes while preserving credibility—can transform workplace culture into a space for innovation and growth instead of fear and judgment.   Mark reflects on lessons from his podcast, where his guests share how they turned their missteps into meaningful progress. He challenges the idea that punishment leads to improvement, and suggests that it often results in hidden errors and repeated problems. Can mistakes be viewed as opportunities to build stronger systems rather than as failures?   This episode points out how psychological safety, openness, and systemic thinking can empower teams to speak up, address issues, and create lasting change. Whether you’re leading a team or reflecting on your own mistakes, Mark and Karin's conversation offers insights that can help you transform your setbacks into success.   Quotes “There’s this combination I’d call confident humility. You have to be confident enough to realize that sharing a story won’t ruin your reputation, but it might benefit others who are afraid or uncomfortable admitting mistakes to themselves or their employees.” (05:47 | Mark Graban)  “Mistakes are, by definition, unintentional. We’re doing something we think is the right thing, and it could be due to a mental lapse, a physical slip-up, or a bad assumption. A mistake, large or small, is by definition unintended. When we punish mistakes, it teaches people to hide and cover them up. Then, we’re doomed to repeat them or fail to learn from them.” (10:54 | Mark Graban) “Leaders who lead by example set the tone for others to admit mistakes.” (15:21 | Mark Graban) “There’s a lesson from entrepreneurship of stating your assumptions and realizing, ‘Okay, we’re going to go do something now. We’re testing an assumption. We could be wrong, and that’s okay.’ So, I think if we almost expect mistakes to happen, especially if we’re entrepreneurs or doing new things, launching a new podcast, we almost have to expect it, invite it, and reflect and learn the best we can.” (32:47 | Mark Graban)   Links Connect with Mark Graban: Website: http://markgraban.com/ Book: https://mistakesbook.com/   Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

“AI is there to support storytelling, but not take it over,” says Maggie Miller, Speaker Dynamics’ communication coach and tech specialist, as she joins Karin Reed to discuss how generative AI, like ChatGPT, is reshaping presentation skills. Maggie shares how tools like ChatGPT save time, spark creativity, and even offer real-time feedback for presenters looking to refine their delivery.   Can AI enhance your storytelling without losing the human connection? Maggie believes it can. By treating AI as a “sous chef”—a helper for the heavy lifting—presenters can stay focused on authenticity and emotional connection. She also addresses ethical considerations, including data privacy and the importance of fact-checking, while offering practical tips on crafting effective prompts to get the most out of AI.   Starting small is key. Maggie suggests taking small steps, experimenting with AI for simple tasks, and gradually discovering its potential. For those ready to take the next step, Karin introduces Speaker Dynamics’ latest offering: “Using Generative AI for Powerful Presentations,” a program Maggie designed to help individuals and teams confidently enhance their communication skills using AI. Discover more at www.speakerdynamics.com/bonuscontent/   Quotes “I think there are really three main benefits for using generative AI for creating powerful presentations… There are tools out there that give you a platform to practice presenting and get real time feedback. And so, this is just another way that you can use these types of tools to become a better presenter.” (04:24 | Maggie Milles) “AI is there to support storytelling, but not take it over… Think of it as a sous chef—it’s really there to help you with those time-consuming tasks so you can focus more on the big picture.” (07:52 | Maggie Miller) “The art is really about being very detailed about what you want. So, let’s say that you wanted to create an outline for a presentation. If you’re writing that prompt, you want to put in there: what is the topic that you want to be talking about? Do you have any time constraints or character constraints that it needs to consider? Are there any other nuances that you want it to take into consideration? I would say the biggest one that I always add to my prompts is: who is my audience?” (19:13 | Maggie Miller) “I always say start small. Go to ChatGPT and ask it a simple question… The thing about ChatGPT and these other tools is the more you use it, the more it starts to mimic your behavior, whether you think that’s good or bad. The more you work with it, you’re basically training it to be more like yourself… Don’t be afraid. Give it a try.” (20:41 | Maggie Miller)   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm

Retaining your power in virtual communication means building a presence that resonates and holds influence, even from behind a screen. So, how do we adjust our approach to make sure our impact truly connects in virtual settings?   In this episode, Karin Reed unpacks what it takes to communicate powerfully online. Reflecting on a colleague’s observation that 80% of people appear significantly more powerful in person than online, Karin explains how small adjustments can elevate virtual presence. True influence in the digital space is created by intentionally shaping how you show up.   Karin shares five practices for retaining power online—from staying visible and speaking up to creating a warm, engaging atmosphere with small talk. Do you find it easy to connect through a screen, or does it feel like a barrier? Karin suggests that everything—your position on camera, lighting, sound, even background—impacts your digital impression.   Treating the camera as a direct link to others can transform virtual interactions and create a sense of connection and trust that feels almost face-to-face. Focusing energy through the lens is more than a technical adjustment; it can powerfully build genuine connections. For anyone aiming to leave a lasting impression in the virtual room, Karin’s insights offer a fresh perspective on communicating with strength and authenticity online.   Quotes “In order to be powerful in the medium that you have available to you, you have to understand that there’s nuance and things that you have to change in order to ensure that you can have as much presence as possible in the room as that room allows you.” (02:20 | Karin Reed) “Recognize if your goal is to be powerful in that room. So if your goal is to have influence and impact over the decisions that are being made or to inspire people to take action, having the video on is a critical component of that.” (03:16 | Karin Reed)  “Your digital impression might be the only impression that people have of you. So you owe it to them to make sure it’s a good one. You want them to be able to communicate with you as easily as possible without distraction, but you owe it to yourself because you want what is appearing on the screen here to be a good reflection of your personal leadership brand, a personal leadership brand that you want to be powerful as.” (14:11 | Karin Reed) “Focus on connecting with your conversation partners—not just spouting information at them, but connecting with them by injecting humanity into the way you interact and encouraging conversation and dialogue. Be as authentic as you possibly can be… The camera does change everything, but it should not change you.” (21:56 | Karin Reed)   Links Connect with Karin Reed: Website: www.speakerdynamics.com Speaker Dynamics University: https://university.speakerdynamics.com/ Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/ Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/ Podcast production and show notes provided by HiveCast.fm