Soft Skills Salon

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Soft Skills Salon

The Soft Skills Group

35 episodes

7 months ago

Send us a text In this episode of the Soft Skills Salon podcast, host Diana Kawarsky and guest Renée Walkom, COO at Foxquilt, discuss the evolution of soft skills in the post-COVID workplace. They explore the challenges of building rapport in hybrid environments, the role of technology in communication, and the importance of empathy and vulnerability in leadership. The conversation also covers cultural variations in self-expression at work and the significance of aligning personal values with...

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Self-Improvement

Society & Culture

All content for Soft Skills Salon is the property of The Soft Skills Group and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Send us a text In this episode of the Soft Skills Salon podcast, host Diana Kawarsky and guest Renée Walkom, COO at Foxquilt, discuss the evolution of soft skills in the post-COVID workplace. They explore the challenges of building rapport in hybrid environments, the role of technology in communication, and the importance of empathy and vulnerability in leadership. The conversation also covers cultural variations in self-expression at work and the significance of aligning personal values with...

Show more...

Self-Improvement

Society & Culture

Episodes (20/35)

Soft Skills Salon

Building trust and rapport in a hybrid work environment with Renée Walkom

Send us a text In this episode of the Soft Skills Salon podcast, host Diana Kawarsky and guest Renée Walkom, COO at Foxquilt, discuss the evolution of soft skills in the post-COVID workplace. They explore the challenges of building rapport in hybrid environments, the role of technology in communication, and the importance of empathy and vulnerability in leadership. The conversation also covers cultural variations in self-expression at work and the significance of aligning personal values with...

1 year ago

39 minutes

Soft Skills Salon

Mastering self-confidence techniques for overcoming doubt with Michael Teape

Send us a text In this podcast episode of the Soft Skills Salon, host Diana Kawarsky talks with Michael Teape, the co-founder and lead trainer of Teape Training International. Diana and Michael dive deep into the world of self-confidence, discussing the essential strategies for overcoming doubt and enhancing personal and professional growth. Through a comprehensive exploration of soft skills, effective communication, and leadership dynamics, they offer listeners actionable insights and ...

1 year ago

37 minutes

Soft Skills Salon

The secret sauce for surviving office drama with Keren Castelli

Send us a text In this podcast episode of the Soft Skills Salon, host Diana Kawarsky has a conversation with change management expert Keren Castelli about the critical role of soft skills in the workplace, especially during the pandemic-induced shift to remote work. They discuss the misperceptions of soft skills as less valuable than hard skills and advocate for terms like "emotional quotient" to represent their importance better. Keren shares her strategies for promoting empathy and understa...

1 year ago

35 minutes

Soft Skills Salon

Strategies for fostering teamwork and boosting confidence with Shoko Masuda

Send us a text In this episode of the Soft Skills Salon podcast, Diana Kawarsky speaks with Shoko Matsuda, an executive coach and leadership trainer, as they delve into the essence of self-assurance, influenced by Eleanor Roosevelt's insights, and explores Shoko's experiences with English as a second language. Diana and Shoko also examine the dynamics of teamwork across cultures, emphasizing the importance of clear objectives in forming cohesive teams. As they navigate the challenges of a pos...

1 year ago

36 minutes

Soft Skills Salon

The most effective ways to support and empower your team with Dr. Chaz Austin

Send us a text In this episode of the Soft Skills Salon podcast, host Diana Kawarsky converses with Dr. Charles Michael Austin, also known as Dr. Chaz. They discuss leadership, the importance of understanding different cultures, and providing constructive feedback in the workplace. Dr. Chaz emphasizes the need for leaders to create a safe space for their teams, genuinely listen to their ideas, and implement them when possible. He also shares his philosophy on leadership and management, stress...

1 year ago

38 minutes

Soft Skills Salon

The most effective strategies for building confidence in your career with Billy Anderson

Send us a text In this Soft Skills Salon podcast episode, host Diana Kawarsky talks with speaker, leadership coach, and author Billy Anderson founder of The Courage Crusade. Diana and Billy discuss the significance of self-confidence and self-belief in personal growth and the role of emotions in this process. Billy shares his insights on the importance of pushing beyond one's comfort zone. He also delves into the value of personal values in resolving conflicts and addresses the unique challen...

1 year ago

40 minutes

Soft Skills Salon

Exploring the power of soft skills and toys with Ilana Ben-Ari

Send us a text In this podcast episode, Diana Kawarsky speaks with Ilana Ben-Ari, a toy designer turned social entrepreneur. They discuss the controversial nature of soft skills and the undervaluation of these skills compared to hard skills. Ilana shares her experiences with her learning and development toy company, Twenty One Toys, and the challenges of convincing adults that toys can be valuable tools for learning. They also explore the importance of confidence in entrepreneurship and the r...

2 years ago

44 minutes

Soft Skills Salon

Why Annual Performance Reviews and Engagement Surveys Fall Short in Building Confidence with Dan Pontefract

Send us a text In this podcast episode, host Diana Kawarsky has an insightful conversation with renowned leadership strategist and author Dan Pontefract. They explore the meaning of confidence and its relationship with feedback and recognition. They highlight the limitations of annual performance reviews and employee engagement surveys, proposing a more effective approach to having frequent and meaningful conversations about performance and engagement. Dan emphasizes the value of empathy in b...

2 years ago

39 minutes

Soft Skills Salon

The secret sauce to winning friends and influencing people in the workplace with Alan Middleton

Send us a text In this episode, host Diana Kawarsky speaks with Alan Middleton, an independent author, speaker, and consultant with Sage Management Advice. The conversation centres around soft skills in the workplace. Alan shares his insights on how the COVID-19 pandemic has impacted the need for soft skills and the importance of listening to frontline employees. The conversation also covers the significance of complexity theory in planning and decision-making, building trust with customers a...

2 years ago

45 minutes

Soft Skills Salon

Unleashing the power of conversations: transforming teams and organizations with Douglas Squirrel

Send us a text In this episode, host Diana Kawarsky interviews Douglas Squirrel, an executive coach and consulting Chief Technology Officer. Diana and Squirrel discuss the importance of aligning technical teams with business goals and using a common language for effective communication and productivity. They also delve into change management, resiliency, confidence-building, empathy, and difficult conversations. Squirrel shares techniques for promoting understanding and open-mindedness, inclu...

2 years ago

41 minutes

Soft Skills Salon

Challenging traditional notions of soft skills and leadership with Stephen Shedletzky

Send us a text In this Soft Skills Salon podcast episode, Diana Kawarsky speaks with leadership speaker and coach Stephen "Shed" Shedletzky about soft skills and leadership. Shed emphasizes the importance of teaching and helping others to succeed in leadership roles, promoting from within, and building solid relationships through empathy. The conversation also touches on the difference between leadership and management, the importance of safe and effective use of self in building trust with o...

2 years ago

44 minutes

Soft Skills Salon

The power of emotional batteries and positive curiosity with Steve “Mr. Pineapple” Mathieu

Send us a text In this Soft Skills Salon podcast episode, Diana Kawarsky speaks with guest Steve "Mr. Pineapple" Mathieu about his philosophy on living a positive and authentic life. They discuss the importance of emotional batteries, positive curiosity, and self-awareness in communication. Mr. Pineapple emphasizes the significance of daily self-reflection and recharging to maintain positive energy and emotional balance. He also suggests that success is about leaving a positive legacy and mak...

2 years ago

40 minutes

Soft Skills Salon

The power of asking questions in leadership and team building with David Chapman

Send us a text In this episode of the Soft Skills Salon podcast, host Diana Kawarsky sits down with David Chapman, a seasoned trainer and executive coach, to explore the fascinating world of purpose-driven teams. Through their engaging conversation, Diana and David delve into the roles of entrepreneurs, leaders, and managers, highlighting the importance of purpose in inspiring and securing results. They discuss David's visionary framework, the vision triangle, which offers a fresh perspective...

2 years ago

35 minutes

Soft Skills Salon

The evolution of authenticity: A key trait for today's leaders with Garima Gupta

Send us a text In this episode, we are joined by Garima Gupta, the founder and CEO of Artha Learning - an award-winning, e-learning design firm providing custom and off-the shelf learning solutions. Diana and Garima begin by discussing how confidence really has two distinct forms namely an external perception that we present to the world, and a second, deeper form of confidence rooted in our values, self-worth, and sense of belonging. They conclude their conversation with the idea that an evo...

2 years ago

34 minutes

Soft Skills Salon

The importance of empathy, leadership and assertiveness in policing with Lorelle Luciuk

Send us a text In this episode, we are joined by Lorelle Luciuk, a platoon staff sergeant with over 27 years of experience in Ontario's policing community. Diana and Lorelle discuss how the policing community has undergone a shift in culture towards empathy as a form of communication. The traditional military-based approach has given way to a more empathetic approach that allows officers to build better relationships with the people they serve. This shift towards empathy is not only important...

2 years ago

35 minutes

Soft Skills Salon

Unlocking the power of empathy through storytelling with Marsha Shandur

Send us a text In this episode, we are joined by Marsha Shandur, a storytelling, communication and sales coach and trainer who founded Yes Yes Marsha, a company that has helped thousands of executives, entrepreneurs, and professionals gain storytelling skills for ethical influence. Diana and Marsha begin by emphasizing the significance of empathy in effective storytelling. Through well-crafted narratives, people can connect with and gain insights into experiences they may not have personally ...

2 years ago

36 minutes

Soft Skills Salon

Confidence and accountability with Audley Bell

Send us a text In this episode, we are joined by Audley Bell, a retired Chief Audit Executive, most recently with World Vision, a humanitarian aid organization helping children, families, and their communities overcome poverty and injustice. Diana and Audley begin by discussing the importance of taking an inventory of oneself to determine strengths and areas needing improvement as a way of improving their soft skills. They continue their talk on conflict management and the need to avoid...

2 years ago

34 minutes

Soft Skills Salon

Finding clarity through listening with Cian Donnelly

Send us a text In this episode, we are joined by Cian Donnelly, who, among many things, is the founder of Diamond Dog Coaching, a company that provides training, development, and coaching for artists. Diana and Cian begin their discussion by exploring the importance of empathy in conversations where just listening can offer people a safe space to analyze and make difficult decisions. They continue their talk by examining how the conversation is the relationship. They conclude their discussion...

2 years ago

44 minutes

Soft Skills Salon

Self-awareness, leadership and teamwork with Una Wright

Send us a text In this episode, we are joined by Una Wright, the founder and executive director of YouthSpeak, an organization promoting mental health and well-being to increase the resiliency of youth facing challenges. Diana and Una begin their discussion by examining how self-awareness and accountability are the first steps toward empathy. They continue their conversation by suggesting that successfully leading others is looking for someone's strengths in unexpected areas and providing the...

2 years ago

37 minutes

Soft Skills Salon

Being assertive and confident with Kelly Shannon

Send us a text In this episode, we are joined by Kelly Shannon, an executive coach and development strategist for female leaders. Kelly is the founder of Women Lead Daily, a platform developed to inspire and engage women on their path to leadership. Diana and Kelly begin their discussion by examining the synergy between performance evaluation and professional development to successfully lead others. They continue their conversation by discussing the benefits of promoting yourself and your exp...

2 years ago

40 minutes