Lean organizations often struggle with declining performance and engagement over time. Solving this requires more than a reductionist approach—it calls for a holistic view of how systems interact and shape new behaviors. In this episode, Ana will share insights from 15 years of Shingo Prize recipient analysis, highlighting the top 10 systems organizations are prioritizing to achieve not only enterprise excellence but also ecosystem excellence. Whether you’re a leader, practitioner, rese...

In this episode, we explore why organizational transformation so often falls short — and how the Shingo Model® provides a roadmap for lasting, principle-driven change. We break down how leaders connect strategy, systems, and culture by creating urgency, translating intent into daily behaviors, measuring success differently, and embedding alignment into everyday work. Whether you’re a senior leader, change agent, or improvement professional, this conversation offers practical insights to drive...

In this engaging podcast, Dr. Peter Hines explores how digitization and the Shingo approach can work together to drive meaningful transformation—a topic gaining momentum in both industry and academia. Based on global research supported by the Shingo Institute®, Dr. Hines shares insights from over 1,000 industry responses across 66 countries. The findings reveal a lack of consistent understanding around Lean Industry 4.0 terminology and a tendency to repeat past Lean mistakes by overlooking le...

In today’s session Brittany Ogden and Shaun Barker, who oversee the Shingo assessment process will talk about the Shingo Challenge—what it is, who’s eligible, and how to prepare. The Shingo Prize is a prestigious recognition of organizational excellence, grounded in cultural transformation and principle-based behavior. Unlike traditional assessments, Shingo examiners evaluate how deeply the Shingo Guiding Principles are embedded in daily operations. Brittany and Shaun walk us through the elig...

Today’s podcast explores how leaders can thrive in a Volatile, Uncertain, Complex, and Ambiguous (VUCA) environment by embracing adaptive, principle-based leadership rooted in the Shingo Model™. Drawing on insights from the book Leading Excellence, the episode introduces the concept of the “5 Hats of the Adaptive Leader”—Inspire, Coach, Teach, Support, and Direct—as practical tools to guide leaders in responding effectively to different situations. It emphasizes the importance of understandin...

In today’s episode, we’re exploring a foundational yet often overlooked element of continuous improvement: psychological safety. It's the belief that team members can speak up—about mistakes, concerns, and ideas—without fear of punishment. And it’s not just a “nice-to-have”—it’s a must-have for any organization striving to learn and grow. Drawing insights from The Mistakes That Make Us and the powerful principles of the Shingo Model, we’ll unpack how leading organizations like Toyota create c...

Achieving the Shingo Prize or reaching the highest levels of the Shingo Behavioral Scale is a remarkable accomplishment—but it’s not the final destination. The real question is: what comes next? In this episode, we explore the shift from maturity to mastery in organizational excellence. Maturity brings stability and best practices, but mastery breaks boundaries, redefines industries, and sets new standards. Drawing inspiration from the Japanese concept of Takumi—a lifelong pursuit of perfecti...

In this podcast, Robert Martichenko, Shingo Publication recipient and chair of TrailPath Workplace Solutions and founder of LeanCor Supply Chain Group will discuss how we need to truly believe that respect and improvement in our work can be guiding principles for organizational decisions, leadership behaviors, and team member participation. Listeners will learn how an employment environment is elevated through a clear commitment to every team member inside the organization. To learn mor...

In this podcast, Peter Barnett, Director of Executive Education at the Shingo Institute will cover how coaching can transform your organization’s culture and drive lasting change. In the fast-paced world of continuous improvement, simply teaching problem-solving skills isn’t enough. Coaching is the key to empowering employees, fostering accountability, and unlocking their full potential. We’ll explore effective coaching techniques that build problem-solving capabilities, encourage collaborati...

In this podcast Cheryl Jekiel, a Shingo Faculty Fellow, redefines sustainable learning by addressing why traditional training often fails. With more than 25 years of experience, she highlights key challenges like vague goals and misaligned leadership. Cheryl introduces a practical tool that clarifies expectations, breaks skills into steps, and aligns them with organizational systems. She emphasizes active engagement, coaching, and practice to bridge the gap between training and performance. S...

In this podcast we will be learning from Jay Timms, a seasoned organizational psychologist on "Unleashing Employee Potential: The Key to Organizational Success." In this session, Jay will explore the critical disconnect between how leaders perceive their company culture and how employees actually experience it, shedding light on the significant impact this gap has on productivity and talent retention. Drawing from his expertise, Jay will discuss why many organizations still rely on outdated m...

In this podcast we explore the core idea that behavior change, not belief change, drives Lean transformation. Arnoud Herremans and Norbert Majerus explain how altering the environment to support new behaviors fosters Lean thinking. Using examples from Goodyear's Innovation Centers, the session demonstrates how coaching leaders and creating collaborative systems led to significant improvements. Practical strategies like Lean problem-solving, gemba walks, and role modeling will be discussed, sh...

The Shingo Model promotes a culture of respect for every individual, with leadership rooted in humility. Gary Peterson of O.C. Tanner exemplifies this through his leadership, which has been the subject of research by Helen Zak, who is the Research Director at the Shingo Institute, Peter Hines, who is a Shingo Faculty Fellow and Shingo Academy Member, and Juliana Salvadorinho, who is working with the Institute as a research assistant. Their study focuses on O.C. Tanner as a Shingo Prize recipi...

In this podcast Jacob Raymer, a Shingo Faculty Fellow and Shingo Academy Member, delves into the transformative power of Key Behavioral Indicators, known as KBIs, in driving predictive success. In today's dynamic business landscape, understanding and leveraging KBIs can provide organizations with a competitive edge, enabling them to anticipate challenges, optimize processes, and achieve sustainable growth. In this podcast learn: 1) The fundamentals of Key Behavioral Indicators and their signi...

In this podcast learn the steps necessary to Challenge for the Shingo Prize. The Shingo Prize is based on a complete assessment of an organization’s culture and how well it drives world-class results. Most organizations do not wait to challenge for the Shingo Prize until they are likely to achieve it. Rather, they use their challenge as part of their progression to guide their journey of continuous improvement. Listen to this podcast to learn more about the process or visit https://shingo.org...

Join us for an engaging podcast as we explore the transformative power of cultivating a culture that learns from mistakes, ultimately driving continuous improvement and innovation, leading to greater success! Renowned author Mark Graban will draw upon examples from a diverse array of companies, including industry titans like Toyota and agile software startups such as KaiNexus. During this session, participants will gain valuable insights into the experiences of CEOs and other lea...

The business world faces profound change. Technological advancements such as the advent of AI, the arrival of a new generation of employees, and rapidly changing customers are just a few of the challenges confronting organizations of tomorrow. Join this podcast to learn more about the Future of People at Work Symposium designed to provide an understanding of these changes, foster discussion on their implications, and generate actionable ideas to create future workplaces with people at the cen...

Join us for an insightful podcast as we navigate the complexities of the modern work landscape shaped by Industry 4.0 and the aftermath of the COVID-19 pandemic. The global surge in Volatility, Uncertainty, Complexity, and Ambiguity has accelerated the pace of change, demanding organizations to prioritize the psychological wellbeing of their workforce. Based on the upcoming book, "Why Care?", the authors Chris Butterworth and Caroline Greenlee delve into the crucial intersection of psyc...

In today's dynamic business environment, the ability to adapt and evolve is crucial. In this podcast, Jim Huntzinger, founder of Lean Frontiers will explore the essential building blocks for cultivating a robust culture of continuous improvement within your organization. We will dive into the foundational skills that lay the groundwork for fostering a culture where continuous improvement is not just a practice but a way of thinking. To learn more about this topic, please visit: https://shing...

In today’s fast-paced business landscape, it’s easy to get caught up in chasing short-term outcomes. But what if I told you there’s a better way to achieve lasting success? Join us as guest, Katie Anderson, Shingo Publication Award recipient, will dive into the principles of the Shingo Model and uncover the transformative power of her book, Learning to Lead, Leading to Learn. You’ll understand the core principles that have propelled Toyota to unparalleled success; discover how to cultivate a ...