Chapter 13 – What Meerkats and Indian Givers Can Teach You About Sharing the Load

This is a recording of my first Salon Mentor Team training that I did live with my client's team members, and its all about grading your client's.

In Chapter 12 of Your Salon Team, Lisa Conway gets real about targets. Everyone asks for them, but very few understand the why behind them. Are your team members just “missing numbers,” or is it really a service problem in disguise? Lisa shares her no-nonsense take on setting targets that actually work - and how to use them to inspire, not punish, your team. If you’ve ever struggled with staff “just not pulling their weight,” you’ll want to press play on this episode.

My Facelift Journey!

Today I am reading and explaining the eleventh chapter of my second book, Your Salon Team titled "The Problem: Is it You or Them? Are You Being Too Flexible?"Here’s the truth bomb - you might be the problem. Yep, I said it. If your team’s taking the mickey, maybe it’s because you’ve been bending like a yoga instructor when you should be standing firm. Let’s talk about where to draw the line before your salon becomes a free-for-all.

Whose job is it to bring in new clients? Here’s the truth—it’s everyone’s! From salon owner to team member, when you share the load, you double your chances to attract the right people. In this episode, I unpack simple, practical ways to grow your client base without the panic, the last-minute promos, or the “Sweaty Betty” stress. Tune in and discover how a referral program and a few smart systems can keep your chairs full and your salon thriving.

Today I am reading and explaining the 10th chapter of my second book, Your Salon Team.

Today I am reading and explaining the 9th chapter of my second book, Your Salon Team.

So here is one for the ladies and NO it's not a sex thing. It's all about how I busted my vagina and fixed it again! I will leave it at that for now, this is a fun one.

Team Training Tuesday

In this episode, I dive into the hot-button topic of client's not rebooking because they will book later online - I CALL BULLSHIT!

Ever felt like running away from the salon chaos to just catch your breath? In this episode of Taking Time Away from the Salon, I share my own “I’ve hit the wall, and I need space” moment and guide you through how stepping back can reignite your passion and creativity, so you can come back stronger than ever.

Today I want to have an honest heart-to-heart with you — yep, the kind that might sting a little but will absolutely serve you in the long run. We’re talking about something every salon, spa, or clinic owner will face at some point… being removed or choosing to remove yourself from your business.

Today I am reading and explaining the 8th chapter of my second book, Your Salon Team.

Today I am reading and explaining the 7th chapter of my second book, Your Salon Team.

Today I am reading and explaining the 6th chapter of my second book, Your Salon Team.

Today I am reading and explaining the 5th chapter of my second book, Your Salon Team.

Today I am reading and explaining the 4th chapter of my second book, Your Salon Team.

Today I talk about why as the Salon owner it is so important for you to get to working only 25 hours a week on the floor of your Salon, Spa or Clinic.

Today I am reading and explaining the third chapter of my second book, Your Salon Team.