Hospitals don’t fail at AI because the code is bad—they fail because the organization isn’t ready. In this episode, Stuart Newsome, Navaneeth Nair, and Dr. Tony Tedeschi unpack what “readiness” really means, from leadership alignment and workflow integration to leading indicators, data quality, and change management that sticks.
Explore how automation agents and human specialists work together across the three pillars of prior authorization — determination, initiation, and follow-up. Learn why this balance becomes mission-critical during reverification season, when accuracy and turnaround times can make or break cash flow.
As AI agents take on more decisions across the revenue cycle, the question isn’t how fast automation can move — it’s how safely it operates. This session explores the guardrails of governance in an AI-driven RCM environment, outlining practical steps to ensure transparency, compliance, and human accountability as automation scales.
Brought to you by www.infinx.com
Aakarsh Sethi, founder of Voxology AI, shares how conversational voice AI is redefining patient engagement and care coordination. This episode explores how empathy-driven automation can make patient access more connected, efficient, and inclusive.
Prior authorization remains one of the biggest obstacles to smooth reimbursement, causing delays, denials, and cash flow disruption across the revenue cycle. This episode explores why prior auth continues to break front-end operations and how automation, AI agents, and smarter workflows can finally stabilize the process.
Reverification can uncover coverage changes that require new prior authorizations. In this live demo, we’ll show how intelligent automation and AI agents determine when an authorization is needed, initiate it automatically, and keep the process moving without disrupting staff or patient care.
Brought to you by www.infinx.com
Navaneeth Nair, Chief Product Officer at Infinx, explains how AI and automation are reshaping the revenue cycle by creating seamless collaboration between people and intelligent agents. He describes a pragmatic roadmap where technology takes on more work autonomously without removing the human expertise that keeps healthcare operations moving.
When eligibility and benefits verification wobbles, everything in your revenue cycle does too. In this RCMinutes episode, we explore how manual EVB leads to denials, missed reverifications, and payment delays — and how intelligent automation, payer mapping, and insurance discovery build a stronger, smarter foundation for every claim.
Reverification season creates a tsunami of eligibility checks and payor changes. In this live demo, we showed how automation in EVB reduces bottlenecks, cuts denials, and supports staff during the busiest time of year.
Brought to you by www.infinx.com
Senior Revenue Cycle Manager Christina Harkins shares how Infinx personalizes every RCM engagement—from onboarding through optimization and even exit planning. Learn how structured discovery, tailored timelines, transparent communication, and U.S.-based audits drive long-term revenue success for practices of all sizes.
With payer audits and denials on the rise, AI offers providers a powerful way to protect revenue and remain compliant. Join HFMA Hawaii and Infinx, in this episode, to explore how healthcare organizations are using AI to flag denial risks, streamline appeals, and automate claim corrections—all while improving documentation and audit readiness. Real-world case studies will demonstrate how organizations have used AI to enhance revenue integrity and reduce rework.
Brought to you by www.infinx.com
Discover how intelligent automation transforms eligibility verification by eliminating repetitive checks, reducing errors, and freeing staff to focus on real exceptions that require expertise.
On this episode, hear from Mary Free Bed’s Daniel Heemstra on overcoming PT reverification challenges, supported by intelligent automation and Epic integration that simplify the process and reduce the burden on staff.
Brought to you by www.infinx.com
Every January, physical therapy and other recurring care specialties face a massive spike in reverifications as insurance plans reset and deductibles change. In this episode, Infinx SMEs discuss how Agentic AI and staffing flexibility provide the tools practices need to stay ahead of the surge and protect revenue.
AI agents don’t come with arms, legs, or eyes—but they do have something even better: the ability to think, reason, and act. As generative AI continues to evolve, so do the capabilities of AI agents—autonomous systems that can interact with applications, extract and apply knowledge, and make decisions based on context.
In this episode, from a Region 9 HFMA Texas webinar, Stuart Newsome, CPCO, VP of RCM Insights, Infinx, breaks down the "anatomy" of AI agents—not to teach biology, but to show how these invisible workers are transforming how healthcare organizations operate behind the scenes. From data-grabbing fingers to decision-making brains, we’ll explore what powers these agents, how they collaborate, and why revenue cycle leaders are putting them to work across their digital ecosystems.
Brought to you by www.infinx.com
This episode explores the hidden cost of eligibility errors and how small EVB mistakes cascade into claim denials, rework, and delayed payments that hurt both practices and patients.
Explore how today’s AI-powered coding solutions are designed with compliance and quality at their core. This episode will highlight the safeguards built into implementation, the auditing processes that protect accuracy, and how continuous improvement ensures models evolve over time. Join us to learn how organizations can confidently adopt AI while maintaining trust, compliance, and coding excellence.
Brought to you by www.infinx.com
This episode features Krisi Probert, EVP of Operations & Clinical Technology at Upstream Rehabilitation, sharing how a patient centered and data driven approach transformed her journey from clinician to executive innovator while overcoming challenges in patient access, prior authorization, and scale.
Every January, payors reset benefits, deductibles, and authorizations—making eligibility re-verification a critical step for practices. This episode unpacks why the stakes are higher than ever and how automation ensures patients stay covered and revenue keeps flowing.
AI may be the buzzword of the decade, but its success depends on something far older—human connection. Join healthcare leader Nio Queiro for a candid discussion on demystifying AI, building trust across teams, and turning innovation into lasting operational change.
Brought to you by www.infinx.com
