In this episode, we speak to Colin Shaw, Founder and CEO of Beyond Philosophy and host of The Intuitive Customer podcast. As a LinkedIn top voice with a significant following and notable contributions to the field of customer experience, Colin shares his journey from corporate life to becoming an expert in customer experience. He discusses the importance of great customer experiences in today's commoditized market and provides insights into building customer loyalty through emotional connections. Colin also highlights the role of behavioral science in understanding customer behavior and emphasizes the value of consistent and quality interactions in fostering loyalty.

In this episode, we speak to Joe Mull, Founder of the Boss Better Leadership Academy and host of the Boss Better Now podcast. Joe shares his journey from being the head of Learning and Development at a healthcare system to starting his own business after a layoff in 2013. He discusses his latest book 'Employalty,' which analyzes why people stay with or leave jobs, focusing on ideal jobs, meaningful work, and great bosses. Joe highlights the importance of creating a humane employee experience to retain talent. He also details his strategic approach to building a thought leadership brand and his content marketing strategies. Joe emphasizes the significance of quality over quantity in content production, and discusses his various media efforts, including email newsletters, YouTube, and podcasts.

In this episode, we speak to Alexis Robertson, Director of Diversity, Equity, and Inclusion at Foley & Lardner LLP. Alexis shares her journey from a commercial litigator to a DEI leader, discusses the intricacies of her role, and addresses current scrutiny on DEI initiatives. She also talks about creating 'The Path & The Practice' podcast, aimed at demystifying legal careers and fostering firm-wide connections amidst a pandemic.Alexis shares her insights into the impact of DEI efforts across corporations, and advice on creating inclusive work environments.

This episode features an in-depth conversation with Kenny Coleman, co-founder of Bourbon Pursuit and Pursuit Spirits. Kenny shares his early experiences of trying bourbon in college, which led him to establishing the highest-ranked whiskey podcast, Bourbon Pursuit. He discusses the initial challenges of hosting a podcast, building an audience, and the eventual monetization through a Patreon program. Learn how the podcast's success inspired the creation of Pursuit Spirits, a unique whiskey brand that crafts award-wining, small batch products. Kenny emphasizes the importance of community, the strategic steps taken to grow the brand, and the ongoing efforts to build a strong market presence.

In this episode, we interview Sarai Mitnick, Founder of Seamwork, an online community that supports people in sewing their own wardrobes. Sarai discusses her early passion for sewing and transition from a UX researcher in Silicon Valley to starting Seamwork. We dive into how the business evolved from physical patterns to an online magazine and a thriving community. Sari also highlights the expansion of Seamwork into real-life community events, and emphasizes the ongoing trend of people seeking tangible creative outlets and genuine connections in a digital age.

In this episode, we chat with Larry Harper, Founder of the Good Tidings Foundation and Host of the Good Tidings Podcast. Larry discusses the formation of his foundation and commitment to helping underserved children. Larry also recounts his Dementia diagnosis in 2019, leading him to start the Good Tidings podcast as a way to stay mentally active and highlight the amazing connections he made throughout the years. Additionally, Larry offers insights into leveraging podcasts for greater exposure and connections within the charity sector.

Grayson Brulte is the co-founder and CEO of The Road to Autonomy, and the host of The Road to Autonomy podcast. As a leading expert in the autonomous vehicle industry, Grayson discusses his background, work in the autonomy space, and how The Road to Autonomy aims to tell stories about the impact that autonomous technology has on our daily lives. Grayson highlights the autonomous vehicle’s potential to create immersive experiences, and the possible economic benefits of this developing technology. We also discuss the importance of building trust around autonomous vehicles and the integration of innovative AI tools in his business model.

Welcome to the Resonate Podcast, where we cover the cutting edge of all things content and marketing. This podcast presents the success stories and challenges of people just like you, so you can walk away with actionable steps to help your content resonate.