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Questions for now - Compelling perspectives on digital CX
TELUS Digital
32 episodes
5 days ago
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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Technology
Business,
Management
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All content for Questions for now - Compelling perspectives on digital CX is the property of TELUS Digital and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
Show more...
Technology
Business,
Management
Episodes (20/32)
Questions for now - Compelling perspectives on digital CX
Why do satisfied customers leave? (feat. Joey Coleman and Brian Breslin)
5 days ago
28 minutes 21 seconds

Questions for now - Compelling perspectives on digital CX
Why should CX leaders care about data neutrality? (feat. Amith Nair and Prof. Renato Vicente)
1 month ago
30 minutes 12 seconds

Questions for now - Compelling perspectives on digital CX
Presenting: AI Unraveled — The Future of AI Safety Testing
2 months ago
39 minutes 39 seconds

Questions for now - Compelling perspectives on digital CX
Are you leaving revenue on the table in customer experience? (feat. Cami Ferreira and Richard Bledsoe)
2 months ago
24 minutes 33 seconds

Questions for now - Compelling perspectives on digital CX
Presenting: What The Fraud? — The business of trust
2 months ago
41 minutes 49 seconds

Questions for now - Compelling perspectives on digital CX
How can you alleviate cost pressures in customer experience? (feat. Adrian Swinscoe & Jelena Bajic)
3 months ago
32 minutes 11 seconds

Questions for now - Compelling perspectives on digital CX
How can brands scale their digital customer success programs efficiently? (feat. Samantha David of monday.com)
4 months ago
30 minutes 12 seconds

Questions for now - Compelling perspectives on digital CX
What trends are shaping trust and safety programs in 2025? (feat. Peter Ryan and Ljubiša Velikić)
5 months ago
32 minutes 24 seconds

Questions for now - Compelling perspectives on digital CX
How can crypto and fintech brands prevent fraud and maintain customer trust? (feat. Amanda Wick)
6 months ago
34 minutes 20 seconds

Questions for now - Compelling perspectives on digital CX
Is automation the key to more human, personalized experiences? (feat. Bal Mahal and David Wachs)
7 months ago
26 minutes 51 seconds

Questions for now - Compelling perspectives on digital CX
Is experience management the new customer experience? (feat. Ian Golding and Diane Magers)
8 months ago
37 minutes 14 seconds

Questions for now - Compelling perspectives on digital CX
The era of AI-driven personalization is here. What now? (feat. Mark Abraham and David Caudle)
9 months ago
31 minutes 47 seconds

Questions for now - Compelling perspectives on digital CX
What big questions should CX leaders ask to improve customer outcomes?
10 months ago
20 minutes 13 seconds

Questions for now - Compelling perspectives on digital CX
How can brands turn customer success into their second growth engine? (feat. Daphne Costa Lopes of HubSpot)
11 months ago
30 minutes 51 seconds

Questions for now - Compelling perspectives on digital CX
How can leaders win and optimize investment in CX? (feat. Jeannie Walters, Mark Raffan and Alain Méric)
1 year ago
36 minutes 8 seconds

Questions for now - Compelling perspectives on digital CX
How can you maintain customer affinity while rebranding? (feat. Billie Loewen and David Soberman)
1 year ago
33 minutes 13 seconds

Questions for now - Compelling perspectives on digital CX
What does customer loyalty look like in the age of AI? (feat. Shep Hyken and Colin Shaw)
1 year ago
33 minutes 16 seconds

Questions for now - Compelling perspectives on digital CX
How can you act as a customer experience change agent in your organization? (feat. Blake Morgan and Lori Branton)
1 year ago
29 minutes 53 seconds

Questions for now - Compelling perspectives on digital CX
How can brands design and deliver seamless customer experiences? (feat. David Avrin and Jim Mitchell)
1 year ago
30 minutes 59 seconds

Questions for now - Compelling perspectives on digital CX
How can brands deliver experiences that create loyal customer advocates? (feat. Jay Baer, Brittany Hodak and Rajiv Dhand)
1 year ago
43 minutes 4 seconds

Questions for now - Compelling perspectives on digital CX
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.