USING AI

This Podcast applies game theory principles to understand and improve client-company relationships, particularly within the oil & gas and maritime logistics sectors. It explains core game theory concepts like players, strategies, and payoffs, and uses the Prisoner's Dilemma as a model for repeated interactions. The text analyzes various real-world scenarios like spot contracts, long-term agreements, payment delays, and emergency requests through a game theory lens, highlighting strategic behaviors and potential outcomes. Ultimately, it proposes a "Cooperation Ladder" CRM framework based on game theory, offering strategies for building trust, managing defection, rewarding loyalty, and designing win-win contracts for long-term value creation.

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