Discover how IT process automation transforms efficiency, accuracy, and scalability while reducing manual effort across everyday operations. Learn why strategic oversight remains critical to prevent hidden risks, and how working with a managed service provider helps balance automation with expert management.

Read the full blog post: https://proteksupport.com/it-process-automation/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Find out how small mistakes in system settings create big security risks as we explore security misconfigurations. Learn why they happen, and what businesses can do to prevent them.

Read the full blog post: https://proteksupport.com/what-is-a-security-misconfiguration/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Cloud malware spreads quickly across shared platforms, targeting identities, APIs, and automation. Every missed detection can mean downtime, lost revenue, or damaged trust.

In this episode, we break down why cloud malware is so effective and the steps you can take right now to block it.

From quick wins like secret scanning to proven runbooks for incident response, learn how to stay resilient without slowing your business.

Read more: https://proteksupport.com/cloud-malware/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Discover how the smart use of technology to improve employee experience boosts retention, cuts friction, and drives productivity.

Learn why tools must go beyond basic function to help people thrive. Hear real-world examples, practical strategies, and how

Protek aligns IT with business goals. See why investing in people-first tech delivers lasting impact.

Read more: https://proteksupport.com/leveraging-technology-employee-experience

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Thinking of moving to the cloud? Don't just leap—strategize. In this episode, we break down how to build a successful cloud migration plan that protects your data, minimizes disruptions, and drives long-term growth. Hear expert tips, avoid common mistakes, and future-proof your infrastructure.Read more:  https://proteksupport.com/cloud-migration-strategy/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Learn how poor IT resource management drives up costs, slows systems, and increases risk. Then, see why tracking your IT tools, licenses, and hardware matters—and how smarter planning can help you cut waste, improve performance, and prevent downtime.

Read the full blog post: https://proteksupport.com/it-resource-management/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

IT downtime can cost thousands per minute. Are you relying on the right support to prevent it? In this episode, we break down the differences between a help desk, IT support, and a service desk—helping you choose the right solution to reduce downtime, boost security, and keep your business running smoothly.

Read more: https://proteksupport.com/helpdesk-vs-it-support/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Have questions? Reach out to us: https://www.linkedin.com/in/eric-woodard/

IT costs can skyrocket without the right strategy. Managed IT services can reduce expenses, boost efficiency, and protect your business from cyber threats. In this episode, we break down six key services, from cybersecurity to cloud management, and explain how they keep your business running smoothly. Read the full article at Protek Support and add this podcast to your Spotify playlist.

Read more: https://proteksupport.com/types-of-managed-it-services/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Have questions? Reach out to us: https://www.linkedin.com/in/eric-woodard/

Struggling with IT support tickets piling up? Discover the best ways to categorize, prioritize, and resolve them faster. Learn how automation, tracking, and proactive support can reduce downtime and improve IT efficiency. Get the full breakdown in our latest guide! Add this to your Spotify playlist now.

Read more: https://proteksupport.com/how-to-handle-it-support-tickets

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Have questions? Reach out to us: https://www.linkedin.com/in/eric-woodard/

Don’t let your SMB fall victim to cyberattacks. This SMB cybersecurity guide reveals essential strategies to protect your business from phishing, ransomware, and insider threats.

Learn how to stay compliant and save your reputation. Listen now to secure your business for the future.

Read more: https://proteksupport.com/smb-cybersecurity-guide

Connect with us: Website: https://proteksupport.com/ Twitter: https://twitter.com/ProtekSupport/ Facebook: https://www.facebook.com/ProtekSupport/ LinkedIn: ⁠https://www.linkedin.com/company/proteksupport⁠ YouTube: https://www.youtube.com/@proteksupport6019 Eric Woodard on LinkedIn: ⁠https://www.linkedin.com/in/eric-woodard/

Are your business's digital defenses ready for today’s cyber threats? Nearly 40% of small businesses have suffered data loss from cyberattacks. In this episode, we discuss key information security strategies to protect your data, train your team, and ensure compliance. Learn how to assess risks, control access, and respond effectively to incidents. Read more: https://proteksupport.com/strategies-for-information-security

Connect with us: Website: https://proteksupport.com/ Twitter: https://twitter.com/ProtekSupport/ Facebook: https://www.facebook.com/ProtekSupport/ LinkedIn: https://www.linkedin.com/company/proteksupport YouTube: https://www.youtube.com/@proteksupport6019 Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Explore how different tiers of IT support optimize efficiency, enhance customer satisfaction, and streamline issue resolution. Learn how assigning the right expertise at each level improves response times, reduces costs, and provides tailored solutions for every challenge.

Read the full blog post: https://proteksupport.com/what-is-the-difference-between-it-support-tiers/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Explore the key differences between managed IT services vs. professional IT services. Learn when to choose managed services for continuous IT support and when project-based professional services provide specialized expertise. Find out how a combined approach can optimize operations and drive growth.

Read the full blog post: https://proteksupport.com/managed-service-vs-professional-service

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Explore how businesses can gain control over unpredictable IT costs by learning about different managed IT services pricing models. See how they affect your bottom line, and why choosing the right one is essential for your company.

Read the full blog post: https://proteksupport.com/managed-it-services-pricing/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

In this episode, we dive into the growing importance of data breach insurance for businesses of all sizes. Learn how this specialized coverage can protect your business from the financial and legal fallout of a cyberattack. Discover why first-party and third-party coverage are essential for safeguarding operations and reputation.

Read more: https://proteksupport.com/what-is-data-breach-insurance Connect with us: Twitter: https://twitter.com/ProtekSupport/ Facebook: https://www.facebook.com/ProtekSupport/ LinkedIn: https://www.linkedin.com/company/proteksupport YouTube: https://www.youtube.com/@proteksupport6019 Have questions? Reach out to Eric Woodard on LinkedIn: ⁠https://www.linkedin.com/in/eric-woodard/ Learn more about Protek Support: https://proteksupport.com/

Struggling to decide between staff augmentation and managed services for your IT support? In this episode, we break down the key differences, benefits, and use cases of each model to help you make the best choice for your business. Tune in to learn how to align your IT strategy with your business goals and discover which solution is right for you.

Read more: https://proteksupport.com/staff-augmentation-vs-managed-services/ Connect with us: Twitter: https://twitter.com/ProtekSupport/ Facebook: https://www.facebook.com/ProtekSupport/ LinkedIn: https://www.linkedin.com/company/proteksupport YouTube: https://www.youtube.com/@proteksupport6019 Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/ Have questions? Reach out to us: [Key author’s LINKEDIN and their author page (if available)] Learn more about Client Name: [Link to home page]

In this episode, we explore how to choose the right managed IT services provider to help your business save costs while meeting your IT needs. We cover essential steps for building a comprehensive checklist, asking the right questions, and ensuring the provider can scale with your company’s growth. Read the full blog post: https://proteksupport.com/how-to-choose-managed-it-services-provider-checklist/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

This episode explores the differences between break-fix vs. managed IT services. In it, you'll discover how managed IT services can transform your business by reducing costs and enhancing productivity. Read the full blog post: https://proteksupport.com/managed-service-vs-break-fix

Connect with us:

Website: https://proteksupport.com/ Twitter: https://twitter.com/ProtekSupport/ Facebook: https://www.facebook.com/ProtekSupport/ LinkedIn: https://www.linkedin.com/company/proteksupport YouTube: https://www.youtube.com/@proteksupport6019 Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Explore the top benefits of managed IT services, including cost savings, enhanced security, and scalability. Learn how managed IT can revolutionize your business.

Read more: https://proteksupport.com/benefits-of-managed-it-services/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/

Explore hidden network security vulnerabilities that could put your business at risk. Learn essential steps to protect your network and stay ahead of cyber threats.

Read more: https://proteksupport.com/network-security-threats-and-vulnerabilities/

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Eric Woodard on LinkedIn: https://www.linkedin.com/in/eric-woodard/