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Property Management Frame Breakers
Vendoroo
80 episodes
3 days ago
Four events, six weeks and one year since joining Vendoroo. And at NARPM Nationals, it all came together. In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ended in one defining moment: the move from "AI promise" to "AI proof." This isn't a future vision; it's a look at the hard data, real-world case studies (like 6 hours of work becoming 30 minutes), and the "gamified" roadmap that's proving 95%+ maintenance aut...
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Management
Business,
Careers
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All content for Property Management Frame Breakers is the property of Vendoroo and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Four events, six weeks and one year since joining Vendoroo. And at NARPM Nationals, it all came together. In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ended in one defining moment: the move from "AI promise" to "AI proof." This isn't a future vision; it's a look at the hard data, real-world case studies (like 6 hours of work becoming 30 minutes), and the "gamified" roadmap that's proving 95%+ maintenance aut...
Show more...
Management
Business,
Careers
Episodes (20/80)
Property Management Frame Breakers
Ep 79 | The Big Change At NARPM Nationals
Four events, six weeks and one year since joining Vendoroo. And at NARPM Nationals, it all came together. In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ended in one defining moment: the move from "AI promise" to "AI proof." This isn't a future vision; it's a look at the hard data, real-world case studies (like 6 hours of work becoming 30 minutes), and the "gamified" roadmap that's proving 95%+ maintenance aut...
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3 days ago
15 minutes

Property Management Frame Breakers
Ep 78 | Acquiring Property Management Companies Without Churning Doors w/ Stacey Salyer
Most property managers think growth is about one thing: adding more doors. But right now, the greatest opportunity in the industry (the generational "Boomer Exit") comes with a hidden trap. What if the deal you just closed is a ticking time bomb of churn because you overlooked the most critical part of the acquisition? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez 🧠 sits down with Stacey Salyer, the industry's own "Queen of the Acquisitio...
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6 days ago
47 minutes

Property Management Frame Breakers
Ep 77 | The NOI Mirage And The Metric That Really Matters Most To Property Managers
Property managers love to talk about NOI but what if that’s not what actually keeps clients around? In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down why NOI might just be a mirage - a metric that looks great on paper but fails to address the real reason owners fire their PMs. The real metric? KTA — Kitchen Table Arguments. Because when stress peaks and owners start asking, “Why are we even doing this?”, your NOI won’t save the relationship. Through storie...
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1 week ago
11 minutes

Property Management Frame Breakers
Ep 76 | Vision > Options: Mark Brower's Category Design Plays to Radically Differentiate Your PM Business
“The question is not, ‘What are my options?’ The question is, ‘What's the clearest picture of the ideal fantasy outcome?’ Most PMs compete by picking from the same tired menu. But what if you built a business so bold, so differentiated… that ideal clients chase you? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with Mark Brower to unpack a fundamental reframing of how property managers can achieve radical differentiation ...
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1 week ago
53 minutes

Property Management Frame Breakers
Ep 75 | The Easiest Way To Get Started With Content For Property Managers
In this episode, Pablo Gonzalez shares practical content creation advice specifically for property managers. Highlighting insights from successful property managers Marc Cunningham and Jen Ruelens, the host emphasizes starting small by recording simple video messages to answer frequently asked questions. This episode aims to encourage property managers to begin using video content to streamline communications and build their market presence. Additionally, there is mention of an up...
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2 weeks ago
7 minutes

Property Management Frame Breakers
Ep 74 | NARPM 2.0 Will Make You Money w/ DD Garzon
What if the era of "empty promises" from your national association is finally over? For years, property managers have asked for one thing: results. But what if the organization you're a part of was about to become your single greatest lead source? In this landmark episode, host Pablo Gonzalez gets a first-look, behind-the-scenes preview of NARPM 2.0—a radical new playbook revealed by the one person spearheading the change: President-Elect DD Garzon This is a shift from volunteer-mode inte...
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2 weeks ago
49 minutes

Property Management Frame Breakers
Ep 73 | On Getting Strategic: What Marc Cunningham Taught Me
What if you could grow your doors while working less? It sounds like a dream, but for strategic property managers, it’s becoming a reality. In this solo episode, Vendoroo’s Chief Evangelist Pablo Gonzalez breaks down what “getting strategic” actually looks like in property management through real lessons inspired by Marc Cunningham that you can implement today. You’ll learn: 💡 The mindset shift that turned Marc’s daily grind into long-term leverage ⚙️ How a simple delegation decision becam...
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3 weeks ago
16 minutes

Property Management Frame Breakers
Ep 72 | Lease-Only Placement Will Change Your Business w/ Ben Jacobs
What if you could get paid to find your next best client? In this episode, Pablo Gonzalez sits down with Ben Jacobs, a 25-year industry veteran who has perfected a counter-intuitive strategy that turns client acquisition from a cost center into a profit center. He reveals how he uses a lease-only tenant placement service not as an afterthought, but as a paid gateway to de-risk relationships, build unbreakable trust, and create a portfolio of ideal clients. This isn't just a new tactic; it's...
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3 weeks ago
54 minutes

Property Management Frame Breakers
Ep 71 | Creating One Source of Maintenance Truth: Vendoroo + Rentvine
In this episode, Randall Henderson of Rentvine and Pablo Gonzalez of Vendoroo announce a game-changing integration that finally delivers on the promise of AI: a true partner that works inside your system, thinks like you do, and takes work off your plate. This isn’t just about another feature. It’s a look at what happens when two of PropTech’s biggest disruptors join forces to build a system that adapts to your workflow, not the other way around. You’ll learn: 🤖 Why AI-as-a-teammate beats ...
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1 month ago
12 minutes

Property Management Frame Breakers
Ep 70 | This Multifamily Veteran Is Betting Big On AI w/ Daniel Cunningham
What would make a 25-year multifamily veteran, who has already built a successful tech company, decide to bet big on a different platform? The answer has little to do with leasing bots and everything to do with solving the single hardest, most chaotic part of property management: maintenance. In this episode, Pablo Gonzalez sits down with Daniel Cunningham (founder of Leonardo 24/7 and now part of Vendoroo) reveals why maintenance triage is the true AI frontier in multifamily and how solvi...
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1 month ago
50 minutes

Property Management Frame Breakers
Ep 69 | Leading What’s Next: A Guide to AI-First Leadership
AI isn’t just another tool, it’s a sideways wheel moment, flipping the very definition of leadership and value in business. In this episode of Property Management Frame Breakers, Pablo Gonzalez unpacks a complete leadership playbook for navigating the AI era. From Stacey Salyer’s bold early bet on remote work to the revolutionary leap from generative AI to agentic AI, this is the guide for leaders who want to move first and win big. You’ll learn: 🚀 Why being called “crazy” is the new compe...
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1 month ago
12 minutes

Property Management Frame Breakers
Ep 68 | Building A Scoreboard For Property Management w/ Tony Cline
Most property managers are drowning in data, making gut decisions based on useless metrics (or worse, have no objective way to tell if their team is actually winning or just busy. In this episode, Pablo Gonzalez sits down with business coach Tony Cline, who reveals the exact system he uses to bring clarity to chaos: The Business Scoreboard. From breaking down the difference between stats and actionable KPIs to diagnosing whether missed targets come from systems, training, or performance, To...
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1 month ago
48 minutes

Property Management Frame Breakers
Ep 67 | The End of Burnout: AI’s Real Promise in Property Management
Owners don’t churn because of NOI, they churn because of pain. Missed repairs, slow answers, broken trust. And property managers burn out trying to hold it all together. In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, shares the field-tested playbook from a year of conversations with property managers, vendors, and innovators. The big takeaway? AI’s effect on property management is different than everywhere else. It’s not about replacing jobs, it’s about ending burnout. From i...
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1 month ago
45 minutes

Property Management Frame Breakers
Ep 66 | Hiring A‑Players and Building Culture‑Driven PM Teams w/ Pete Neubig
Most property managers hire too late, hire the wrong people (or worse) keep C players around until the A players quit. In this episode, Pablo Gonzalez sits down with Pete Neubig, who reveals the exact hiring process he uses to scale teams, reduce churn, and build a high-performance culture in property management. From DISC profile breakdowns to crafting job ads that magnetize top talent, Pete shares a system that transforms hiring from reactive to strategic, rooted in core values and tailo...
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1 month ago
56 minutes

Property Management Frame Breakers
Ep 65 | [BEHIND THE SCENES] The Big PM Book Release
This isn’t just another book about property management, it's this weird book for PMs and the way it was created matters just as much as what’s inside. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, pulls back the curtain on the chaotic, curious, and surprisingly collaborative journey behind his newly released book. What started as a traditional project almost published in April became something radically different...a living document bui...
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1 month ago
15 minutes

Property Management Frame Breakers
Ep 64 | Opportunities In Property Management: Operator-Led SEO with Lacy Hendricks & Alex Zweydoff
What separates the PMs who worry about SEO… from the ones who turn it into a revenue engine? It isn’t another tool, it’s picking the right niche, saying it in your brand’s voice, and tracking beyond clicks. That’s the gap Lacy Hendricks and Alex Zweydoff are closing. In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez digs into how they’re doing the work big vendors skip, and why that shift changes outcomes, not just metrics. You’ll learn: ✅ Fi...
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1 month ago
48 minutes

Property Management Frame Breakers
Ep 63 | Close the Expectation Gap: Agentic AI for Property Managers
What if the “impossible” promises in property management, 1-hour replies, 3-day repairs, and owner-specific rules weren’t impossible anymore? In this episode, Vendoroo’s Chief Evangelist Pablo Gonzalez explores how agentic AI closes the expectation gap and unlocks something bigger than automation: personalization that owns outcomes. From the “dryer at 10 PM” moment to “speak it into existence” house-by-house rules, Pablo shows how 24/7 service can stay deeply human, and why that shift rewrit...
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1 month ago
9 minutes

Property Management Frame Breakers
Ep 62 | The Opportunistic PM Mindset of Marc Cunningham
We talk a lot about a near future where property managers get to focus on more meaningful work, instead of getting bogged down in the never-ending tasks of managing doors. But some property managers are already there. In this episode of Property Management Frame Breakers, Marc Cunningham joins Vendoroo's Chief Evangelist, Pablo Gonzalez, to unpack the mindset shift that took him from a hands-on operator to the strategic CEO of a 1200-door company. This isn't about hustle. It’s about ...
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2 months ago
59 minutes

Property Management Frame Breakers
Ep 61 | The Hidden Habit of Breakthrough Property Managers
What separates the property managers who grind… from the ones who break through? It’s not just strategy, or luck, or even hard work. It’s a hidden habit: opportunism. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, unpacks how breakthrough property managers are creating non-linear leaps by spotting signals and acting before they’re “ready.” And with AI multiplying capacity like Vendoroo, boosting coordinators from 60–80 work orders to 200,...
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2 months ago
10 minutes

Property Management Frame Breakers
Ep 60 | "AI Is Truly Becoming A Capacity Multiplier" w/ Stacey Salyer
What if instead of asking ourselves if AI is taking jobs, we asked- are we asking our current team to do too much? In this episode, Pablo Gonzalez sits down with property management strategist Stacey "The Queen of the Chessboard" Salyer to unpack how treating AI as a core "teammate" allows you to break free from linear growth, solve the human capacity problem, and finally build your business into a truly valuable, sellable asset (not a "fourth child"). They cover the real economics behind f...
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2 months ago
51 minutes

Property Management Frame Breakers
Four events, six weeks and one year since joining Vendoroo. And at NARPM Nationals, it all came together. In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ended in one defining moment: the move from "AI promise" to "AI proof." This isn't a future vision; it's a look at the hard data, real-world case studies (like 6 hours of work becoming 30 minutes), and the "gamified" roadmap that's proving 95%+ maintenance aut...