Today on the show, Al and Steve reunite in the Arizona desert to unpack the themes they have been hearing at banking conferences and boardroom meetings nationwide. Two big standouts: the practical use cases of A.I. (yes, there are some) and the surge in M&A activity. Plus, they dig into the generational shift in banking where younger consumers play the field in which financial providers they use. Chapters: [00:00] Back in the Desert — Kicking Off Plugged In [00:41] Coast to Coast: Trave...

Deal-making is heating up. On the show today: Al and Steve sit down with Mike Maddox, CEO and president of the newly expanded $20B-asset Busey Bank, which merged with CrossFirst Bank earlier this year. They dig into scale, succession and strategy. They also discuss what stablecoins mean for banking, Busey’s $14B wealth management platform and why Mike thinks that regional banks should act more like professional services firms to serve their markets best. Chapters: [00:00] Welcome & Ozzy...

Banking is only getting hotter. On the show today, Al and Steve break down midyear trends, from GenAI's impact on creativity (it isn’t good) to stablecoins and a potential surprising M&A rebound. Plus, they explore one of the biggest industry questions right now: In a deregulatory environment, where can banks win and lose? TBD. But as Al says: “Fundamentals never go out of style.” Subscribe to the Plugged In podcast here: https://www.crnrstone.com/gritty-insights/podcasts/plugged-...

Today on the show, Al and Steve catch up with Chip Reeves, CEO of MidWestOne Bank, to get the inside story into how the Midwestern bank managed to not lose a single top client when it overhauled its balance sheet in a short amount of time. Chip also shares how the institution recruits top talent and its approach to competing with the likes of Chase, the banking giant that’s been plopping down branches in MidWestOne's turf (otherwise known as the land of star basketball player, Caitlin C...

On the show today: Al and Steve speak with Brad Elliott, founder, chairman and CEO of Equity Bank, about building a $5.5 billion institution through an aggressive M&A strategy. Brad shares how the bank attracts and develops talent as well as offers his take on GenAI and how to cultivate trust in digital and physical channels.

Generative A.I. is an intervention moment for the financial services industry. Today on the show, Al and Steve chat about A.I. playbooks and what banks are doing with GenAI right now (namely tepid things, like testing Microsoft Copilot with their employees). They present a bigger question: should banks pursue A.I. strategies right now? Al and Steve also explore the other timely hot word in financial services: uncertainty. What happens next with the economy remains to be seen, but Al and...

Malcolm Holland, Chariman of the Board, CEO and President of Veritex Community Bank, sees himself as a banker who embraces opportunities. On today's show, Al and Steve chat with Malcolm about how he started a bank as a 25-year-old in the 1980s – a turbulent period for banking – and how his experience of bad times helped shape his career in making big leaps; arguably, none bigger than founding his current bank at age 49 by using the inheritance money left to his wife... with her blessing....

They’re back. In Arizona. In advance of the upcoming Acquire or Be Acquired conference, Al and Steve chat about trends that will matter to the C-Suite this year, including: M&A activity coming in hot and how to source new ideas that will yield revenue. They also explore funding competition from fintech companies and essentials required in retaining customers.

In this final episode of the Plugged In Series for 2024, Steve and Al reflect on the year's significant events and trends in the banking industry, including a resurgence in mergers and acquisitions, the challenges posed by technology and compliance, and the importance of talent management. They discuss predictions for 2025, emphasizing the need for execution and growth strategies in a competitive landscape. Then, they kick it over to the replay of the highly-anticipated 2024 GonzoBanker Award...

Hans Morris is used to following fintech trends. He’s a managing partner at Nyca Partners, a fintech venture capital firm in New York and San Francisco, and the chairman of the board of Lending Club. In today’s Punk Rock-themed show, Hans talks to Al and Steve about some of his portfolio investments that touch on juicy industry themes, like: Generative AI (and interesting ways to use it), automated tax prep services and fresher ways to screen tenants than requesting their credit scores. Hans ...

Citizens Business Bank has made money in every single quarter of every single year for more than 47 years. Today on the show, Al and Steve talk to Dave Brager, CEO of Citizens Business Bank and 2022 GonzoBanker of the Year Bank award winner, about the bank’s impressive growth. Among the topics they explore for the $15.4 billion asset bank that a dairy farmer founded: the ability to deliver and lend through all economic cycles, remaining realistic about organic growth strategies and the import...

Today on the show, Steve quizzes Al on the hottest topics discussed at the recent Association for Financial Technology Fall Summit held in Palm Springs. Among them: the Federal Reserve’s rate cut and what it could mean for regional banks, mounting regulatory fintech issues, holes in talent pipeline and whether branches are going extinct in the next two decades. Spoiler: They aren’t.

Lake City Bank has managed to grow its book value per share even amid some of the thorniest industry challenges. David Findlay, Chairman and CEO of Lake City Bank, talks to Al and Steve about why the bank is creating an innovation and tech center in Indiana, the significance of elevating the retail banker role and the importance of community outreach, including by making a move a big bank wouldn’t: maintaining rural branches. But his secret sauce? It’s literal: Don’s Rib Sauce at Alcona Count...

It’s action packed in banking right now as regulatory uncertainty mounts with the looming presidential election. Today on the show, Al and Steve pick the brain of Nitin Mhatre, the CEO of Berkshire Bank, on the most pressing issues in banking. They explore the tension of a bank changing for the times while preserving its relationship-driven company culture, how to recruit senior talent and the importance of investing in technology. They also get into some of the cool initiatives the ban...

As Jeff Jackson, the CEO of WesBanco, sees it, M&A activity can only go up. In this episode, Al and Steve chat with Jeff about why that is and what is at stake for community banks across the country. They also explore other banking classics, including what the future of delivery in banking looks like, how to retain employees and what has helped the bank grow its deposits in a competitive year. They also opine on another passion: college football.

The frequent flyer miles are overflowing for Steve and Al as they continue to visit banks across the country. In this episode, they dish on the burning C-suite issues, including: recession risks, core deposit growth challenges (and ideas to overcome them) and an area they believe bankers need to step it up on – their succession planning. Don’t worry. They talk about Snoop Dogg, too.

Mike Daniels, the chairman and CEO of Nicolet Bank and Green Bay Packers’ board member, talks to Al and Steve about what it takes for a community bank to flourish right now and the NFL offseason. They also chat about how to preserve company culture when the business is scaling and offer tips on what not to do in pursuing deposits. Also, Mike provides a peek at what it’s like banking in America’s dairy land.

In this episode, Al and Steve discuss the mounting scrutiny on banking-as-a-service providers, the perplexities tied to a higher interest rate environment and the mounting concerns of succession planning. But it’s not all doom and gloom. Your hosts also chat about when M&A activity will pick up, how to preserve and nurture creativity while also mitigating risk and ways to become the best small business bank of the future.

It’s hard to stand out in banking but not impossible. In this cross-over edition of Plugged In, Al Dominick sits down with Mary Wisniewski to explore talent retention, theatrical innovation acts and the importance of the return on tech. They also get into mistakes banks make (ahem, on their social media video efforts) and introduce Mary's new show, 'Money Isn't Everything,' which starts to drop in mid-April.

Tom Michaud, the President and Chief Executive Officer of Keefe, Bruyette & Woods, is back! This time, he joins Steve and Al to answer the question bankers across the country want to know: How to compete with big institutions and non-banks. On the show, they get into common mistakes banks make, takeaways from KBW’s Winter Financial Services conference, and why they think the industry outlook right now is relatively positive. While fusing industry insights with the beats of tim...